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Summary of reviewsSouthern Star, Mysore stands out as an exceptional accommodation choice in the heart of the city. Its prime location on NH 275 offers convenient access to significant attractions like Mysore Palace, Jagmohan Art Gallery and St. Philomena’s Church. Guests appreciate its proximity to the railway station, local markets and dining venues, making city exploration seamless and enjoyable. The hotel manages to maintain a peaceful ambiance despite its central location, providing a serene retreat after a day of sightseeing.
Guests commend the hotel's atmosphere, characterized by its spacious and clean rooms. Modern amenities such as a swimming pool and gym add to the comfort and convenience. The breakfast buffet receives high praise for its extensive, diverse and delicious offerings, notably the authentic Indian cuisine and desserts. Although some minor issues like limited non-veg options and occasional crowding are noted, the overall breakfast experience is highly positive.
Evening dining options, particularly the poolside dinner and the Gardenia restaurant, are appreciated for their ambiance. However, some guests found the food quality inconsistent and the menu somewhat repetitive. Service during dinner has received mixed reviews with some guests noting slow service. Despite this, the enjoyable dining ambiance stands out.
The rooms at Southern Star, Mysore are frequently highlighted for their spaciousness, cleanliness and comfort. Guests enjoy the modern amenities, comfortable beds and beautiful views. Although some rooms show signs of wear, the overall experience remains positive with mentions of beautifully furnished and well-maintained accommodations.
Cleanliness is a notable strength with the property being described as well-kept and hygienic. The housekeeping service is appreciated, though occasional lapses are reported. Areas such as the lobby, pool and lawn maintain a high standard of cleanliness, contributing to a comfortable stay.
The staff at Southern Star, Mysore, generally receive favorable reviews for their professionalism, friendliness and responsiveness. Notable mentions go to several individuals for their outstanding service. However, some guests have pointed out the need for improvements in hospitality skills at the reception and front desk with instances of unwelcoming behavior and slow responses noted.
The hotel's complimentary wifi services face some criticism due to slow speeds and connectivity issues. The initial process to connect to the wifi also requires improvement. On the other hand, the spa services, including the unique fish spa, offer a relaxing experience despite occasional maintenance issues and unavailability of certain options. The gym receives mixed feedback with guests finding it small and in need of better maintenance.
The pool area is a highlight, praised for its size, cleanliness and enjoyable atmosphere. The presence of a children's pool and the poolside restaurant enhance the experience, making it family-friendly. The ample, safe and secure parking facilities are also well-regarded.
Families find Southern Star, Mysore extremely accommodating, offering amenities such as a well-maintained pool, baby high chairs and interconnected rooms. The staff’s welcoming and polite demeanor adds to the positive family experience. Comfortable beds also contribute to a restful stay with many guests highlighting their cozy and relaxing nature.
In summary, Southern Star, Mysore offers a blend of excellent location, comfortable and clean rooms, quality amenities and generally positive service, making it a preferred choice for tourists and families visiting Mysore. Show more
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Hotel Taking Steps Towards Sustainability
Southern Star, Mysore reinvests at least 10% of its profits in community and sustainability initiatives. The hotel uses at least 80% LED lighting and has comprehensive policies for food waste and recycling. They have eliminated single-use plastic bottles, stirrers, and straws, using reusable alternatives, and employ eco-friendly cleaning products.
Hotel for Honeymoon
Southern Star, Mysore, is a romantic hotel that provides comfortable accommodations and essential amenities for a pleasant honeymoon stay.
Hotel with Spa
Guests appreciate the relaxing experiences, fitness facilities, and bar. The hotel's spa services contribute to a rejuvenating and comfortable stay.
Family Friendly Hotel
This hotel offers a comfortable and convenient stay for families with its well-maintained rooms and essential amenities. It features on-site dining and is located near popular attractions, making it easy for families to explore Mysore.
Hotel with Swimming Pool
This hotel offers a swimming pool surrounded by lush greenery, providing a relaxing atmosphere. It is centrally located and known for its comfortable accommodations.
Outdoor Pool
Business Hotel
Southern Star Mysore offers well-appointed meeting and conference venues suitable for various business events. With modern amenities, professional service, and a central location, it provides a convenient base for business travelers.
Hotel with Parking
This hotel is known for its excellent ambiance and convenient parking. Its positive reviews highlight its appeal for travelers seeking hassle-free parking.
Hotel with Gym
The hotel offers a gym facility for guests who want to keep up with their fitness routine. Some guests have found it satisfactory for their workout needs.
5-Star Hotel
This 5-star hotel provides an outdoor pool, a gym, and a spa offering body wraps and treatments. It features an international cuisine buffet restaurant and a bar. Rooms are well-appointed with premium bedding, Egyptian cotton sheets, and rainfall showerheads.
Hotel with Outdoor Pool
This hotel offers an outdoor swimming pool. It is centrally located and provides a serene environment.
Luxury Hotel
Romantic Hotel
Hotel for Yoga
Room Types
Superior Double or Twin RoomRooms have a tea/coffee maker and private bathroom with a hairdryer.
Additional benefits:
- Complimentary yoga class
Club Double or Twin RoomFeatures modern interiors and a cosy seating/dining area.
Additional benefits:
- Complimentary yoga class
Executive SuiteSpacious room features classic interiors and views of surrounding hills and the pool.
Additional benefits:
- Complimentary yoga class
Guest Reviews
7.9
Good
Location
Nestled in the heart of Mysore, Southern Star, Mysore boasts an enviable location that earns consistent praise from its guests. Situated on NH 275, the hotel offers a prime spot that is conveniently central and close to key attractions. Guests appreciate its close proximity to major sights like Mysore Palace, Jagmohan Art Gallery and St. Philomena’s Church, making it ideal for tourists looking to explore the city's rich heritage.
The hotel is just a short walk from the railway station, providing ease of access for travelers. Its strategic position puts guests within walking distance of local markets, popular dining venues and several notable landmarks, allowing for a seamless and enjoyable exploration of Mysore. Despite its central location, the property maintains a peaceful and calm atmosphere, ensuring a comfortable retreat after a day of sightseeing.
Southern Star, Mysore is not just about location; guests also commend its spacious and clean rooms, quality amenities like the swimming pool and gym and the overall welcoming ambiance. The on-site breakfast and dining options are also well-regarded, adding to the overall positive experience. Whether for business or leisure, Southern Star’s superb location and well-rounded services make it a preferred choice for visitors to Mysore.
Breakfast
At the Southern Star, Mysore, the breakfast experience consistently receives high praise from guests. The general consensus is that the breakfast offerings are excellent with numerous mentions of an impressive, extensive and varied buffet spread. Many guests highlight the delicious and hearty options available, noting a good selection of both Indian and continental dishes. The quality and taste of the food, particularly the authentic Indian cuisine and enjoyable desserts, are frequently commended.
The breakfast buffet is described as diverse and plentiful, catering to a wide range of preferences and the option to dine outdoors is appreciated for adding to the enjoyment. Guests also value the complimentary aspect of the breakfast, which is reported to be a great start to the day. The breakfast's sumptuousness and the hotel's attention to providing a rich selection contribute to the overall positive dining experience.
However, some reviews point out areas for improvement, such as limited non-veg options and occasional overcrowding during breakfast hours. A few guests mentioned that the spread could be even better and sometimes the food was just average or lacked flavor. Despite these minor drawbacks, the breakfast service at Southern Star, Mysore, remains a standout feature, contributing significantly to a pleasant and satisfying stay.
Dinner
Southern Star, Mysore's dining options have received mixed feedback from guests. Many patrons appreciated the evening dining experiences, particularly highlighting the poolside dinner for its special ambiance with mood lighting and the Gardenia restaurant for its relaxed atmosphere and commendable staff. The a la carte menu and buffet dinner were often praised for their quality with some noting that the food was delicious and the spread was extensive.
However, several guests found the food quality disappointing and the dinner menu somewhat repetitive. Service at the restaurant also received some criticism with mentions of slow food service and average dining experiences. The Royal Orchid next door was sometimes favored for its colonial setting and better dining experience. Despite these varied reviews, the overall sentiment suggests that while the ambiance and setting for dinner at Southern Star, Mysore is appealing, the food quality and service can be hit or miss.
Rooms
Southern Star, Mysore has garnered positive feedback regarding its rooms from numerous guests. The spaciousness of the rooms is frequently mentioned with many visitors appreciating the ample space available. Guests often highlight the cleanliness and maintenance of the rooms, describing them as neat, well-maintained and beautifully furnished. The view from the rooms, including sights of the railway station and the pool, adds to the overall positive experience.
Comfort is a recurring theme in the reviews with guests describing the rooms as comfortable and well-equipped. The bedding and modern amenities contribute to the overall comfort of the stay. Some rooms have been recently renovated and are noted for their modern and stylish decor.
However, a few reviews mention the rooms feeling a bit dated and in need of some updates, such as outdated furniture and signs of wear. Despite this, the spaciousness and cleanliness seem to outweigh these minor concerns for most travelers.
Guests also appreciate the room's peaceful and quiet ambiance and some reviews commend the hotel for providing connecting rooms and executive suites for added convenience and luxury.
In summary, the rooms at Southern Star, Mysore are praised for their spaciousness, cleanliness and comfort, making it a pleasant choice for visitors seeking a luxurious and relaxing stay in the heart of Mysore.
Beds
Southern Star in Mysore appears to offer a largely comfortable and appealing sleeping experience based on guests' reviews. The beds, frequently described as comfortable, cozy and super comfy, add to the overall relaxation for visitors. Many guests appreciated the king-sized bed and excellent bedding, making their stay even more enjoyable.
The hotel rooms often feature comfortable beds and pillows, enhancing guests' rest. Some highlighted the extra bed service, which is beneficial for families, although there were mentions of cots used as extra beds. Despite the largely positive feedback, a few guests found the beds too hard, too spongy or even old and uncomfortable. Concerns about the bedding being not so clean at times and specific issues like beds sliding off walls or dangerous headboards, were noted.
In conclusion, while the hotel generally ensures a comfortable sleep with well-praised bedding and mattresses, there are occasional inconsistencies that can affect the overall experience.
Cleanliness
Southern Star, Mysore, garners commendable feedback for its cleanliness with numerous guests highlighting the well-maintained rooms and overall tidy environment. Visitors often describe the rooms as neat, spacious and comfortable. The property is frequently referred to as clean and well-kept with clean, hygienic rooms providing a comfortable stay. The lobby, pool and lawn areas receive positive mentions for their cleanliness and the excellent housekeeping service is appreciated by many.
However, some reviews suggest room for improvement. Occasional reports of improperly cleaned rooms and dusty interiors indicate inconsistencies in cleanliness standards. Specific areas such as the washbasin and bathrooms have been flagged for needing better maintenance. Additionally, there are mentions of the cleaning staff sometimes being slow to respond to housekeeping requests.
Despite these minor setbacks, guests generally experience a clean, comfortable and satisfactory stay at Southern Star, Mysore, underscored by a cozy and hygienic environment.
Staff
Southern Star, Mysore, has received a plethora of feedback concerning its staff, highlighting both commendable strengths and areas needing improvement. The majority of the comments praise the hotel's staff for their friendliness, professionalism and responsiveness. Guests repeatedly mention the courteous and attentive demeanor of both the housekeeping and restaurant teams with specific individuals like Chandana, Chandru, Sneya and Ravi receiving notable mentions for their outstanding service. The doorman and a charming young man at the travel desk also leave positive impressions on visitors.
The reception staff generally receive favorable reviews for their polite and efficient service, although some guests feel they could be more welcoming and engaging. Phrases such as "responsive front desk" and "excellent personalized service" underscore the proactive and courteous nature of many interactions at the hotel.
Despite these positive reviews, a consistent area for improvement is noted in the reception and front desk services. Some guests experienced unwelcoming behavior and pointed out instances of staff being slow or reserved. Front office staff were occasionally described as unresponsive, lacking in warmth or in need of better hospitality skills.
Overall, while there are clear areas for enhancement, particularly in the reception and front desk departments, the general sentiment reflects well on the Southern Star, Mysore staff. The majority of guests appreciate the friendly, helpful and professional service, making their stay more pleasant and comfortable.
Wi-Fi
Visitors to Southern Star in Mysore have encountered some challenges with the hotel's wifi services. While guests appreciate the complimentary wifi offered each morning, many have noted that the internet speed leaves much to be desired. Common issues include weak and slow connections with some guests experiencing significant difficulty in maintaining a stable connection. Additionally, the initial process of connecting to the wifi, which sometimes requires contacting the reception for a password, has also been mentioned as an area needing improvement. Despite these concerns, the provision of complimentary internet access adds a layer of convenience for guests during their stay.
Spa
Southern Star, Mysore offers a range of spa services, including yoga and a unique fish spa. The wellness area is noted for its cleanliness and the presence of helpful staff when approached. However, there are a few areas that could use improvement. The gym and some spa facilities need better maintenance and there is limited availability of certain spa options. Additionally, the spa staff's responsiveness is lacking, as they failed to follow up on scheduled appointments. Despite these shortcomings, the overall experience can still be relaxing and enjoyable with the right services.
Gym
The gym at Southern Star, Mysore, has received mixed reviews from guests. Positive feedback highlights that the gym is good and great, indicating that some guests found it satisfactory for their workout needs. However, there are several areas for improvement. The gym has been described as too small and congested with some guests noting it was extremely poorly maintained. Additionally, there were instances where the gym was not available for use, which could be a drawback for fitness enthusiasts. While staff generally ranged from being unhelpful to only helpful when prompted, overall impressions suggest that improvements to the gym's condition and space would enhance the guest experience.
Pool
Southern Star Mysore boasts a commendable pool area that has garnered positive feedback from guests. The pool is described as large, well-maintained and clean, making it ideal for both leisure and swimming training. Many guests have highlighted the enjoyment their children had, especially with the children’s pool available, which adds family-friendly value to the hotel.
The poolside atmosphere is frequently praised as wonderful with the surrounding amenities such as the garden restaurant and poolside dining enhancing the overall experience. The poolside restaurant, Gardenia, receives favorable mentions for providing a delightful dining experience close to the water. Moreover, regular swimming lessons and mindful oversight by the hotel team add to the sense of safety and professionalism.
Several guests have remarked on lovely and romantic moments spent by the pool, further underlined by the clean and refreshing nature of the water. The deep end of the pool is particularly loved by some and the spaciousness ensures that it never feels crowded. Even those who did not use the pool commented on how appealing it looked.
Overall, the pool area at Southern Star Mysore promises an inviting, meticulously maintained and enjoyable aquatic retreat for all types of travelers.
Parking
Located in the heart of the city, Southern Star, Mysore offers ample parking space, ensuring guests have plenty of options to securely park their vehicles. The parking facility is generally described as good, satisfactory and sufficient. Proper amenities such as shaded areas under trees add to the convenience and comfort. While some mention parking issues on weekends, most reviews underscore that the parking is safe and secure. Overall, the hotel provides adequate and acceptable parking solutions with the added benefit of being free for guests.
Family
Southern Star, Mysore offers a delightful experience for families traveling with children. The hotel provides various amenities that cater to young ones, such as a well-maintained pool which kids appreciated and enjoyed time in. Parents find it convenient that the TV includes all channels, especially those for kids, which proves to be quite a lifesaver.
The family-friendly ambiance extends to the dining experience, where supportive staff always ensure baby high chairs are available, making mealtime stress-free. The restaurant and reception staff are consistently welcoming and polite, enhancing the overall family experience.
The hotel accommodation includes features that are optimal for families such as nice cots for toddlers and the option for interconnected rooms. Guests have applauded the availability of a baby cot, demonstrating the hotel’s commitment to ease family travel. The poolside dinner option allows families to enjoy meals together in a relaxing atmosphere.
Overall, Southern Star, Mysore is a great, family-friendly hotel that accommodates the needs of those traveling with children, ensuring an enjoyable stay for all.
4 Star
Southern Star, Mysore offers an overall pleasing stay that justifies its four-star rating for many guests. The hotel is appreciated for providing excellent value for money, making it a great option for both family vacations and holiday getaways. The ambiance and property quality are frequently highlighted as good, contributing to a comfortable and pleasant stay.
Guests find the stay at Southern Star to be well-suited for family needs with enough facilities and services to meet expectations. The restaurant's food quality is positively remarked, adding to the dining experience. Furthermore, the overall maintained facilities and services underscore the hotel's commitment to guest satisfaction.
However, some guests felt the check-in process was outdated compared to other modern four-star hotels and there were suggestions for improving the cleanliness of the washrooms. The food, while generally good, did not always meet the four-star standard for some visitors. These areas for improvement aside, the hotel largely fulfills the requirements of its star rating, making it a reliable choice for travelers.
Business
Southern Star in Mysore stands out as an excellent choice for business travelers, offering accommodations that present excellent value for money. Many guests find it a very good option for business trips, highlighting its suitability for work and business purposes. Reviews consistently mention that it provides great value for business stays with an appealing price benefit ratio that makes it a preferred accommodation for future trips to Mysore. Additionally, the in-room dining services are noted as a very good option, adding to the convenience for business travelers. Overall, Southern Star is highly recommended for those visiting Mysore on business.
Outdoor Pool
The outdoor pool at Southern Star, Mysore is a standout feature, frequently praised for its excellent facilities and well-maintained condition. Guests consistently describe it as large, attractive and beautifully lit at night. The pool area itself is noted for being welcoming and ideal for both relaxation and enjoyment by all age groups with children especially having a great time. Cleanliness is a recurring theme, reflecting meticulous upkeep. Overall, the swimming pool is seen as a lovely and integral part of the hotel's appeal.
Yes, Southern Star,Mysore has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Southern Star,Mysore.
No, Southern Star,Mysore doesn't allow dogs.
Yes, parking facilities are available at Southern Star,Mysore.