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Summary of reviewsPalette Resort Myrtle Beach stands out primarily due to its prime beachfront location. Guests repeatedly praised the hotel's proximity to the ocean, making it an ideal spot for beach lovers and those keen on exploring nearby attractions. The convenience of being close to shopping, dining and entertainment venues adds to its appeal.
Family travelers particularly appreciated the spacious and accommodating rooms, many of which offer beautiful ocean views and full kitchens. These features, along with various family-friendly activities and helpful staff members, contributed to enjoyable stays for families with children.
However, the resort's amenities such as breakfast, gym and WiFi offerings received mixed reviews. Some guests were disappointed by the lack of breakfast options, unreliable WiFi and an often unavailable or poorly maintained gym. Cleanliness was another area of concern with numerous mentions of dirty rooms, mold and insect issues. The pools and surrounding areas also faced criticism for cleanliness and maintenance challenges.
Despite these setbacks, the staff garnered positive feedback for their friendliness and helpfulness, although there were inconsistencies in service quality. Parking posed significant challenges for many guests with mentions of inconvenient and poorly maintained parking arrangements.
Overall, while Palette Resort Myrtle Beach boasts an excellent beachfront location and family-friendly atmosphere, prospective visitors should consider potential issues regarding cleanliness, amenities and parking when planning their stay. Show more
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Categories
Beachfront Hotel
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Lazy River Outdoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Hotel with Lazy River
Hotel with Heated Pool
Room Types
Studio KingThis studio includes an attached bathroom and a flat-screen TV and private balcony. The kitchenette features a stove, microwave and refrigerator.
Oceanfront Suite KingThis suite includes a flat-screen TV and a kitchenette with a stove, microwave and refrigerator. An attached bathroom is also provided.
Suite KingThis suite includes an attached bathroom and a private balcony. The kitchenette features a stove, microwave and refrigerator.
Studio Two DoublesThis studio includes an attached bathroom, a flat-screen TV and a kitchenette with a stove, microwave and refrigerator.
Premier Suite Three Kings OceanfrontThis suite features bedrooms with a flat-screen TV, two bathrooms, a full kitchen and a balcony.
Suite Two DoublesIn the kitchen, guests will find a stovetop, a refrigerator, an oven and a microwave. A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are available in this spacious suite. The unit has 2 beds.
Deluxe Suite 2 KingsThis suite offers flat screen TVs in each room and the living room. It is also equipped with kitchen and dining space, along with a private balcony.
Studio King OceanfrontThis guest studio includes a balcony, a flat-screen TV and an attached bathroom. The kitchenette offers a stove, microwave and refrigerator.
Deluxe Suite King and Full OceanfrontThe well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and an oven. The spacious quadruple room provides air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Deluxe Suite King and Full with Garden Tub OceanfrontThis suite includes an en suite bathroom with a deep soaking tub.
Deluxe Suite Two Kings OceanfrontThis suite includes a private bedroom with a deep soaking tub. It is also equipped with a kitchen and a private balcony.
Executive Suite Two Kings OceanfrontThis 2-bedroom suite features a full kitchen and an ocean-facing balcony.
SuiteThe spacious suite offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, an oven and a microwave. Boasting a balcony, this suite also provides a wardrobe, parquet floors and a flat-screen TV with cable channels.
Guest Reviews
4.7
Rated
Location
Located right on the beach, Palette Resort Myrtle Beach offers an enviable spot for beach lovers and those eager to explore the surrounding attractions. Guests frequently praised the hotel's prime location with many highlighting its convenient proximity to the ocean, making it ideal for a quick walk to the beach. The resort's positioning on the main strip means it's also close to shopping, dining and entertainment, which adds to its appeal for visitors wanting to immerse themselves in the local scene. Several reviews specifically appreciated the easy beach access and beautiful ocean views from their rooms, bolstering the notion that the location is a significant drawcard for this hotel.
In addition to the beachfront access, the central location provides easy access to Murrell's Inlet, known for its vibrant bars and restaurants. Guests also mentioned that the resort is within walking distance of various attractions, making it convenient for sightseeing and shopping. Moreover, the staff’s friendliness, coupled with the hotel's clean and spacious rooms, enhances the overall guest experience.
Though the location was the standout feature for many, it was frequently noted as one of the primary positives of the stay with multiple mentions supporting its convenience to the beach, food outlets and entertainment venues. Overall, Palette Resort Myrtle Beach garners positive feedback primarily for its strategic beachfront location enhanced by the ease of access to nearby attractions.
Breakfast
Guests at the Palette Resort Myrtle Beach experienced mixed feelings regarding the breakfast offerings. Some reviews indicated that there was no breakfast available despite expectations set by the hotel’s website. A few guests were disappointed with the absence of any breakfast options, while others suggested the addition of simple items like cereal, milk and fresh fruits. On a more positive note, one patron who did manage to have breakfast mentioned that it was great. However, several guests either missed breakfast or chose to prepare their own meals in the suite.
Rooms
Palette Resort Myrtle Beach offers mixed experiences for its guests, particularly regarding the rooms. On the positive side, many guests appreciate the spaciousness and layout of the rooms, often describing them as big and accommodating with some boasting beautiful ocean views and full kitchens that are ideal for family use. Some guests mentioned that the rooms were clean and the service satisfactory. The location of the resort near the beach is also a significant plus, enhancing the overall experience for many visitors.
However, the negatives cannot be overlooked. Numerous reviews indicate that the rooms frequently fall short of expectations set by online photos with some guests finding their accommodations dirty, dated and plagued by maintenance issues. Specific complaints include mold, rust, insects and broken appliances. Multiple reviews point out the lack of essential kitchen and bathroom amenities, such as pots, pans, utensils and even basic items like towels and trash cans. There are also reports of malfunctioning air conditioners, stained furniture and bad odors. The presence of roaches and mold in some rooms adds to the concerns about cleanliness and overall upkeep.
The overall sentiment suggests that while the resort does have potential with its generous room sizes and excellent location, the disparity in room conditions and maintenance issues significantly affect guest satisfaction. Prospective visitors should weigh these factors carefully when considering a stay at Palette Resort Myrtle Beach.
Beds
Palette Resort Myrtle Beach presents a mixed experience when it comes to its beds, based on guest reviews. On the positive side, many guests have found the beds to be extremely comfortable with several specifically praising the king-size beds for their comfort. There are mentions of the beds being big and clean with some guests noting that they had a good sleep.
However, there are numerous negative remarks that can't be ignored. Several reviews highlight issues with uncomfortably hard mattresses, broken beds and beds that are too high or uneven. Some guests reported stains, bedbugs and unwashed or soiled sheets, raising serious concerns about cleanliness and hygiene. There were also complaints about the pillows with some guests questioning whether the bedding had been changed due to the placement of the pillows.
It's clear that the quality and condition of the beds at Palette Resort Myrtle Beach vary widely, leading to inconsistent guest experiences. For those who place a premium on a good night's sleep in a hygienic environment, these mixed reviews suggest it might be worth looking at recent feedback or contacting the hotel directly for updated information.
Cleanliness
Palette Resort Myrtle Beach has garnered numerous reviews that highlight significant cleanliness concerns, detracting from the overall guest experience. Many visitors report dirty rooms with sandy floors, stained linens and moldy surfaces. Notices of bad odors, including mold, marijuana and cigarette smoke, further exacerbate the negative perception. The presence of insects such as roaches and gnats is another frequent complaint, especially in rooms and pool areas.
The maintenance of common areas also seems insufficient, as guests frequently mention dirty pools, unsanitary elevators and hallways that smell unpleasantly and are often littered. The resort appears dated and several amenities, including bathroom fixtures and kitchen equipment, do not function properly or are left unclean. Instances of not providing essential items like towels, soap and utensils further impact the guests’ satisfaction.
Despite the predominantly negative feedback, a few positive mentions indicate that some areas and rooms were kept clean and guests appreciated the proximity to the beach. However, these isolated praises are overshadowed by the pervasive issues related to cleanliness and maintenance across the property.
Staff
The staff experience at Palette Resort Myrtle Beach presents a mixed picture. On the positive side, many guests have acknowledged the staff as friendly, polite and accommodating. Several reviews highlighted the attentiveness and helpfulness of the front desk personnel with individual mentions of certain staff members being exceptionally pleasant and professional.
However, negative sentiments were also widespread. Numerous guests reported encountering rude, unprofessional and inattentive staff members. Complaints included instances of staff being high, using profanity and not being knowledgeable or helpful during interactions. Some guests felt neglected or faced issues with unresponsiveness, particularly with maintenance and housekeeping not fulfilling their duties promptly.
In summary, while there are bright spots of exceptional service and friendly interactions at Palette Resort Myrtle Beach, inconsistencies in staff behavior and professionalism suggest a need for better training and management oversight to ensure a uniformly positive experience for all guests.
Wi-Fi
Travelers visiting the Palette Resort Myrtle Beach have shared mixed experiences regarding the WiFi quality at the hotel. Many highlighted ongoing issues with the WiFi being unreliable and often disconnecting. Guests reported that the WiFi signal was poor and that it was either extremely slow or not accessible at all in their rooms. Some even mentioned difficulties in downloading emails and accessing necessary information due to the weak WiFi connection. On a more positive note, a few guests noted that WiFi was indeed available, but this sentiment was overshadowed by the predominant concerns about its consistency and speed. Overall, WiFi at the Palette Resort Myrtle Beach appears to be a significant area for improvement to enhance the guest experience.
Gym
The gym facilities at Palette Resort Myrtle Beach have generally not been a focal point for many guests with numerous reviews not mentioning the gym at all. This indicates that it may not be a significant highlight of the stay or perhaps not a widely used amenity. However, there have been some specific comments pointing out that the gym was either unavailable or not in the best condition with one particular note mentioning a hole in the wall. Despite these drawbacks, the overall sentiment towards the hotel remains positive, suggesting that other aspects of the resort compensate for the gym's shortcomings.
Pool
The Palette Resort Myrtle Beach has generated varied opinions regarding its pool facilities. While the setup and amenities of the pool area received some positive feedback, citing nice arrangements and clean sections at times, there appear to be consistent issues with cleanliness and maintenance. Many guests reported dirty and uninviting pools with visible dirt, trash and even roaches floating in the water. Operational challenges were a recurring theme with pools often closed or marked for cleaning without much improvement. Hot tubs also faced scrutiny, frequently being out of order or having excessive chlorine. The poolside areas were described as old and unkempt with limited float devices in the lazy river and occasional issues with pool equipment. Though a heated pool was available, it often did not function as expected. Overall, the pool experience seemed to need significant attention to match the expectations of visiting guests.
Beach
Palette Resort Myrtle Beach offers visitors an excellent beach experience, highlighted by its prime beachfront location. Guests have consistently praised the hotel’s easy and convenient access to the beach with many noting that it is just steps away. The proximity to the ocean allows for beautiful beach views and quick strolls on the sand, enhancing the overall vacation experience.
The resort is also appreciated for its beach-related amenities, including beach chairs and umbrellas, which contribute to a comfortable and enjoyable time by the water. Visitors relished being able to step out of their rooms and find themselves right on the beach, making it a perfect spot for sunbathing, swimming and relaxing.
Additionally, the surrounding area is filled with a variety of attractions, providing guests with plenty of options for dining and entertainment within a short walking distance. The ease of access to food and other amenities complements the resort’s desirable beachfront location.
Overall, Palette Resort Myrtle Beach's convenient beach access and oceanfront positioning make it an attractive destination for those looking to enjoy the sun, sea and sand of Myrtle Beach.
Parking
Palette Resort Myrtle Beach has received mixed reviews regarding its parking arrangements. Many guests expressed frustration with the parking being located far from the hotel or across the street, highlighting the inconvenience, especially as it required walking a block or more to reach the hotel. Some noted that the parking areas were not adequately maintained, claiming they were full of trash or did not feel safe.
On the positive side, there were mentions of useful responses from the hotel staff about the parking issues and some convenience provided for handicapped parking.
Overall, while the hotel experience includes a beautiful view of the beach, the complex and often off-site parking system presents a significant challenge for guests, potentially detracting from their stay.
Family
Palette Resort Myrtle Beach receives mixed reviews from families with many highlighting the accommodations and activities for kids. Numerous reviews mention that the resort feels safe, comfortable and offers a variety of family-friendly experiences. Families seemed to appreciate the spacious family rooms, despite some noting that the rooms felt cramped or small for larger groups.
One of the main highlights is the kids’ enjoyment of the pools and the lazy river, making it a favorable choice for those looking to entertain their children. The staff also received positive feedback for being helpful and attentive with specific praise for individuals like Ms. Deborah, who went above and beyond to ensure a pleasant stay.
However, there were concerns about the cleanliness of the pools and guest rooms with some families encountering issues like dirty pools and broken elevators. Parking and street parking also posed challenges for some guests. Despite these setbacks, many found the range of entertainment options suitable for a memorable family trip.
While the resort appears to be a decent option for family gatherings, some logistical issues such as overbooking and inadequate room size were mentioned. Overall, the Palette Resort Myrtle Beach offers a mixed but generally favorable experience for families, especially those looking for a resort with activities to keep kids entertained.
3 Star
Palette Resort Myrtle Beach has garnered a mixed reception regarding its facilities and services with some guests describing their stay as good and nice. It’s worth noting that the hotel holds a standard three-star rating, which some reviews suggest is indicative of its overall quality, including the amenities and accommodations provided.
Guests have praised the friendliness of the service, aligning with what one would expect from a three-star establishment. However, it’s important to note that there is no breakfast provided at the hotel, which could be a drawback for some travelers.
In summary, Palette Resort Myrtle Beach offers a generally positive experience, meeting the standards of a typical three-star resort with its service and accommodations. While some negative comments were noted, the majority of feedback reflects an acceptable, if average, stay for most visitors.
Children's Pool
Palette Resort Myrtle Beach offers various amenities for families, particularly the children's pool which is tailored for younger guests. Despite some feedback highlighting concerns about cleanliness and size, the resort compensates with a range of child-friendly services and a dedicated children's area nearby. The presence of toddler pools and supervised kids' pools adds to the overall safety and enjoyment, making it a decent option for families traveling with children.
Lazy River
The Palette Resort Myrtle Beach offers various amenities including pools and a lazy river that guests have occasionally mentioned in their reviews. While some guests appreciated the presence of the lazy river alongside the resort's pools and water park features, there are repeated mentions of maintenance issues that affected their experience. Reviews frequently noted the lack of floaties or tubes, which are typically essential for enjoying a lazy river. Additionally, cleanliness was a recurring concern with reports of trash and candy wrappers in the lazy river pool and some instances of it being dirty or in need of cleaning. There were also several accounts of the lazy river being closed for maintenance during guests' stays. Despite these issues, the inclusion of a lazy river as part of the resort’s amenities was recognized positively among other water features available.
Heated Pool
Palette Resort Myrtle Beach features a variety of poolside attractions, including a lazy river and a swim-up bar. However, the heated pool received mixed reviews. Guests appreciated the convenience and comfort of having a heated pool with some mentioning that it was working well and nicely cleaned. Unfortunately, several guests noted that the heated pool was not always operational, which was a disappointment for some who specifically wanted to use it. Problems with the hotel's heating system extended to some rooms, causing discomfort for certain guests. Despite these issues, the resort's naturally warm lazy river and poolside amenities remained popular with visitors.
Outdoor Pool
The outdoor pool at Palette Resort Myrtle Beach receives positive remarks from guests, particularly highlighting its well-maintained condition. The pool area is generally appreciated for its quality and offers a nice space for relaxation. Despite some feedback mentioning occasional maintenance issues with the pool and hot tub, the overall experience is positive, thanks to the availability of two pools that cater to guests' needs. The swimming pools are a notable feature of the resort, contributing to its appeal as a coastal destination.
Honeymoon
Palette Resort Myrtle Beach has garnered numerous positive reviews, particularly for its facilities and services tailored to honeymooners. Guests highlighted the resort's honeymoon packages and suites, describing their experiences as positive overall. The ambiance and thoughtful use of space contribute to a warming and inviting atmosphere, making it an ideal destination for couples celebrating their new beginnings. Though specific details were not always mentioned, the general sentiment from visitors reflected satisfaction and a favorable perspective on their stays.
Beachfront
Palette Resort Myrtle Beach offers a prime beachfront location that guests have repeatedly praised. Nestled right on the beach, visitors can enjoy unparalleled oceanfront views from their rooms and balconies. The close proximity to the beach consistently earns high marks, making the ocean easily accessible for a relaxing day on the sand. Many have highlighted the breathtaking ocean views, calling them amazing and great with some rooms providing full ocean vistas. The location is ideal for those seeking a close connection to the water, allowing guests to step out directly onto the beach and immerse themselves in the coastal atmosphere. Additionally, the convenience of being located near other attractions and amenities adds to the appeal, making it a favorable choice for a beach vacation. Cleanliness and the overall condition of the rooms also contribute positively to the guest experience, complementing the remarkable beachfront setting.
Yes, Palette Resort Myrtle Beach has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool, Lazy River.
No, a spa isn't available at Palette Resort Myrtle Beach.
No, Palette Resort Myrtle Beach doesn't allow dogs.
Yes, parking facilities are available at Palette Resort Myrtle Beach.