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Summary of reviewsBest Western Kisumu Hotel receives widespread praise for its strategic location, excellent amenities, and exceptional service. Although it is slightly removed from the city center, its proximity to transport options like Boda Boda and nearby shopping centers make it easily accessible and convenient for travelers. Moreover, being close to the airport adds to its appeal, particularly for those with flights to catch.
Breakfast at the hotel is a highlight, frequently described as fantastic, varied, and delicious. Guests appreciate the wide selection from both buffet and à la carte options, and the staff's attentiveness ensures a positive dining experience, even accommodating early breakfast requests. The quality and variety of the breakfast significantly enhance the overall guest experience.
The hotel provides spacious, clean, and comfortable rooms, offering excellent value for the price. Guests enjoy the restful atmosphere, modern decor, and well-maintained amenities, including thoughtfully designed bathrooms with good water pressure. While minor issues like inconsistent shower temperatures are noted, they are eclipsed by the overwhelmingly positive feedback on room comfort and cleanliness.
Cleanliness is a hallmark of Best Western Kisumu Hotel, with both the rooms and the hotel's public areas, including the restaurant and garden, meticulously maintained. The high hygiene standards are complemented by modern decor and an inviting atmosphere, with the attentive and friendly staff contributing to a pleasant stay. The staff is consistently praised for being super helpful and responsive, creating a warm and welcoming environment that leaves guests with a lasting impression.
Overall, Best Western Kisumu Hotel offers a commendable experience, highlighted by a strategic location, outstanding breakfast, clean and comfortable accommodations, and exceptional service from a dedicated team. It stands as a reliable choice for travelers visiting Kisumu.
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