Muscat23.64156700,
58.14258900,
Plot 5/1 Mubailah South Opp Mall Of Muscat, Nr Nesto Hypermarket(Show on Map)
7.5
Good
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1 room2 guests1 room, 2 guests
Info
Summary of reviewsقصر الضيافة للشقق الفندقية enjoys a prime location in Seeb, a bustling area of Muscat, which guests find both convenient and family-friendly. The proximity to shopping hubs like Muscat Mall, Nesto Hypermarket and Al Araimi Boulevard Mall adds to its appeal. Numerous restaurants, grocery stores and cafes are within walking distance, allowing visitors to enjoy a perfect balance of accessibility and tranquility.
The hotel stands out for its value for money, offering clean, spacious rooms with ample parking facilities. Guests have praised the well-maintained apartments for their size and amenities, including kitchen facilities and city skyline views. However, feedback on room cleanliness is mixed with some reports of outdated furniture, incomplete bathroom fixtures and occasional cleanliness lapses, such as sightings of cockroaches and foul smells. Despite this, many visitors still appreciate the overall comfort and cleanliness of the accommodations.
The staff at Al Dhiyafa Palace Hotel Apartments receive commendations for their professionalism, politeness and helpful nature. Specific praise is directed at individuals like Aref and a Filipino member of the team. However, isolated incidents of uncooperative or rude behavior from some reception staff have been noted. Overall, the majority of reviews highlight the staff's significant contribution to a pleasant guest experience.
Wi-Fi quality at the hotel varies with some guests praising its speed and efficiency, while others report issues with slow or unreliable connections. Despite these inconsistencies, many find the internet service adequate for their needs.
The property offers generous parking, a notable advantage for guests traveling by car. The ample, free parking spaces in front of the building are frequently mentioned as a convenient and stress-free aspect of staying at the hotel.
While there are positive remarks about the comfort of some beds, various guests have reported dissatisfaction with bed quality, including dirty linens, worn-out mattresses and noisy environments due to poor soundproofing. Issues with bed comfort and cleanliness are common, though some visitors still find the beds satisfactory for a restful night's sleep.
Accessibility is another strong point of the hotel with its strategic location ensuring easy access to key services and attractions. Efforts have been made to accommodate guests with disabilities, although some minor drawbacks, such as unfurnished flooring areas, are mentioned.
In summary, Al Dhiyafa Palace Hotel Apartments provides a convenient and comfortable stay in Muscat with notable strengths in location, spacious accommodations and supportive staff, though there are areas for improvement in cleanliness and room maintenance. Show more
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Categories
Aparthotel with Parking
Cheap Aparthotel
Accessible Aparthotel
3-Star Aparthotel
Room Types
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a wardrobe, an electric kettle as well as city views. The unit has 1 bed.
One-Bedroom ApartmentThis spacious apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned apartment consists of a dining area, a flat-screen TV with cable channels a private entrance and a terrace. The unit has 1 bed.
Two-Bedroom ApartmentThis spacious apartment comprises 1 living room, 2 separate bedrooms and 3 bathrooms with a walk-in shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned apartment features a dining area, a flat-screen TV with cable channels a private entrance and a terrace. The unit offers 3 beds.
Standard Double Room with KitchenOffering free toiletries, this double room includes a private bathroom with a walk-in shower. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, kitchenware and a microwave. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a wardrobe, an electric kettle as well as city views. The unit offers 1 bed.
Guest Reviews
7.5
Good
Location
Nestled in the bustling and vibrant area of Seeb, the Al Dhiyafa Palace Hotel Apartments offer a prime location praised by guests for its remarkable convenience. The hotel's proximity to key destinations such as Muscat Mall, Nesto Hypermarket and Al Araimi Boulevard Mall makes it a favored choice for those keen on shopping, dining and accessing essential services with ease. The location is also noted to be family-friendly with numerous restaurants, grocery stores and cafes situated within walking distance. Visitors appreciate the calm and quiet of the neighborhood, creating an ideal balance between accessibility and tranquility.
With clean, spacious rooms and ample parking facilities, the hotel's value for money shines through. Guests consistently mention the benefit of having all necessary services, including supermarkets and entertainment options, merely a stone's throw away, making it easy and convenient for both business and leisure travelers. The strategic positioning and affordability of Al Dhiyafa Palace Hotel Apartments make it a commendable choice for a comfortable and hassle-free stay in Muscat.
Rooms
Al Dhiyafa Palace Hotel Apartments offers a mix of spacious, beautifully appointed rooms that guests generally find clean and comfortable. Many visitors appreciate the large size and cleanliness of the apartments, noting that they are well-maintained and ideal for short or casual stays. The rooms provide stunning views of the city skyline and are equipped with useful amenities including kitchens, utensils, microwaves and kettles.
However, feedback regarding room size and cleanliness is inconsistent. While some reviews highlight the spacious and well-ventilated rooms, others point to smaller, narrower spaces with outdated furniture and fixtures. Additionally, there are frequent notes on missing items like bed sheets, towels and room amenities and some have reported issues such as incomplete bathroom fixtures, lack of hot water and non-functional air conditioning.
Cleanliness appears to be a recurring concern with instances of cockroach sightings, foul smells and a need for better housekeeping practices. In terms of comfort, some guests found the beds uncomfortable and noted the presence of noise from other rooms or the street.
In summary, while Al Dhiyafa Palace Hotel Apartments provides spacious and comfortable accommodations with notable amenities, the inconsistent cleanliness and room maintenance issues may detract from the overall experience.
Beds
Despite several positive remarks regarding bed comfort at Al Dhiyafa Palace Hotel Apartments, many guests have expressed dissatisfaction with various aspects of their sleeping arrangements. Reviewers noted that some beds were incredibly comfortable and provided a restful night's sleep, making them a highlight for those seeking relaxation after a day of exploration. Clean and wide beds also received favorable mentions.
However, numerous guests reported issues such as dirty bed linen, worn-out mattresses and stained beds. The lack of soundproof barriers between rooms contributed to a noisy environment, which disrupted sleep for some. Requests for additional beds often went unmet or guests were provided with just a mattress and covers, sometimes incurring extra charges.
There were complaints about the bed's overall comfort with several reviews describing the beds as uncomfortable, uneven or causing back pain. Pillows also drew criticism for their lack of comfort and infrequent changes. Additional concerns included the cleanliness of bed covers and overall bedroom maintenance. In summary, while there are instances of comfortable and clean beds, the hotel needs to address significant issues related to bed quality and room soundproofing to enhance guest satisfaction.
Cleanliness
قصر الضيافة للشقق الفندقية offers a mixed experience when it comes to cleanliness, based on guest reviews. Many guests consistently praise the hotel for its overall cleanliness, noting that the apartments and the hotel itself are kept clean and tidy. The hotel's value for the price and its tranquility also add to its charm. Guests often highlight the helpful and cooperative staff, which complements the cleanliness of the rooms and facilities.
However, not all feedback is positive. Some reviews indicate issues with unpleasant odors, including bad smells in the hallways and bathrooms. There are also mentions of cockroaches and insects, suggesting that pest control could be improved. While many find the place very clean, others have had experiences with dirty or unkempt areas, including bed sheets and towels with bad odors and kitchens with dirty utensils.
Overall, Al Dhiyafa Palace Hotel Apartments seems to excel in providing clean and comfortable accommodations for many guests, but there are noticeable inconsistencies that could benefit from attention, especially concerning thorough and regular room cleaning and pest management.
Staff
قصر الضيافة للشقق الفندقية boasts a team of predominantly helpful, respectful and polite staff who significantly contribute to a positive guest experience. Many reviews highlight the supportiveness and cooperation of the team with specific mentions of individuals like Aref and the Filipino girl providing particularly attentive service. The hotel’s reception team frequently receives praise for their professionalism and ability to manage check-ins efficiently, even in the early morning hours. Guests appreciate the accommodating and friendly nature of the staff, who are often described as very polite and responsive.
Despite these positives, there are occasional mentions of unsatisfactory behavior, particularly directed at certain reception staff members, describing them as unwelcoming or even rude. Instances are noted where reception personnel were not cooperative or responsive to requests. However, these negative remarks appear to be outnumbered by the positive feedback on staff conduct and the overall excellent service provided.
The hotel management is noted for their prompt action and cooperation with many guests extending their gratitude for the staff's efforts. The general consensus is that the staff at Al Dhiyafa Palace Hotel Apartments contribute significantly to a welcoming and pleasant stay, ensuring that the hotel's environment remains conducive to a satisfactory guest experience.
Wi-Fi
At Al Dhiyafa Palace Hotel Apartments, the feedback on the Wi-Fi quality has been mixed. While some guests have appreciated the good internet speed, describing the Wi-Fi as fast, stable and even super-efficient, others have encountered significant issues. Several reviewers mentioned slow, weak Wi-Fi that keeps disconnecting or fails to reach their rooms entirely. Reports of internet outages with some lasting up to three days, also emerged. Despite these issues, there are positive notes about the Wi-Fi being great, specifically within the context of Oman and other guests found it to be very good or adequate for their needs.
Parking
Al Dhiyafa Palace Hotel Apartments offers a notable advantage for guests traveling by car: ample and spacious parking. The property provides a large parking area in front of the building with many reviewers highlighting the availability of free parking spaces. There are plenty of spots to park, ensuring guests can easily find a place for their vehicles. The hotel is also conveniently situated close to markets and services, adding to its appeal. Overall, guests seem satisfied with the parking arrangements, which are both generous and readily available.
Accessible
Al Dhiyafa Palace Hotel Apartments boasts a prime location that makes it highly accessible for guests with disabilities. Situated near the Mall of Muscat, guests find it convenient to access a variety of services, shopping centers and restaurants. The strategic location ensures that major areas and commercial centers like Nesto and Muscat Mall are all within easy reach. The hotel provides a comfortable stay with essential services and amenities conveniently located nearby. Accessibility features such as ramps indicate efforts to accommodate guests with mobility needs. However, one minor drawback mentioned is that some flooring areas are not furnished. Overall, the hotel's accessibility and excellent locale make it a suitable choice for travelers requiring easy access to key services and attractions.
No, قصر الضيافة للشقق الفندقية doesn't have any pool.
No, a spa isn't available at قصر الضيافة للشقق الفندقية.
No, قصر الضيافة للشقق الفندقية doesn't allow dogs.
Yes, parking facilities are available at قصر الضيافة للشقق الفندقية.
No, قصر الضيافة للشقق الفندقية doesn't have a gym.