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Summary of reviewsThe Secure Inn Hotel Muscat is highly regarded for its strategic and convenient location, particularly benefiting business travelers. Situated near the Sultan Qaboos Mosque and the airport, it offers tranquility despite being in an industrial zone and provides easy access to necessary services like restaurants, shops and supermarkets. Though slightly distant from central attractions, its proximity to key landmarks and main roads makes it a favorable choice for both frequent flyers and travelers seeking a quiet retreat.
Guests frequently commend the hotel's breakfast, describing the buffet as diverse, delicious and excellent. Although some feel the breakfast could offer more variety and be better value for its price, the overall sentiment towards the breakfast experience is positive with many appreciating the comprehensive selections and quality service from the friendly staff.
Rooms at The Secure Inn Hotel Muscat receive high praise for being spacious, well-maintained, clean and comfortable. Many appreciate the calm ambiance and efficient soundproofing, contributing to a peaceful stay. While there are occasional issues with cleanliness, such as smoke smells and outdated bathrooms, the majority of reviews highlight the excellent value for money, beautiful decor and professional staff who ensure prompt and courteous service.
On cleanliness, the hotel generally maintains high standards with many guests noting the tidy and modern interiors. There are some minor concerns about bathroom hygiene and towel availability, but the overall impression is of a well-kept and comfortable environment.
The hotel's staff consistently earn rave reviews for their exceptional hospitality, attention to detail and professional demeanor. Guests frequently highlight the welcoming nature and courtesy of the reception team and other staff members, significantly enhancing their stay experiences.
Although the Wi-Fi service at The Secure Inn Hotel Muscat receives mixed feedback with some guests experiencing weak connectivity and interruptions, many others report satisfactory internet access, indicating room for improvement in this area.
Parking facilities are generally appreciated for being spacious and accessible, though some guests note the occasional unavailability of spaces and the need for better shading. The hotel caters well to families, offering a clean and comfortable environment suitable for both family stays and solo travelers. Beds are typically described as comfortable, contributing to a restful and enjoyable stay, despite some mentions of hard mattresses.
In summary, The Secure Inn Hotel Muscat is praised for its convenient location, comfortable and clean rooms, excellent breakfast and outstanding staff service, making it a solid choice for travelers seeking value, comfort and hospitality. Show more
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Categories
Hotel near Golf Courses
Located in Azaiba, this hotel provides general access to Muscat's golf courses, including Al Mouj Golf and Ghala Golf Club, within a reasonable driving distance.
Cheap Hotel
Provides basic accommodation at a reasonable price, making it a practical choice for budget-conscious travelers needing a secure and convenient place to stay.
Accessible Hotel
This hotel has facilities for disabled guests, including wheelchair access, a toilet for disabled, and a bathroom for disabled. It also offers a higher level toilet, lower bathroom sink, emergency cord in the bathroom, and auditory guidance. There is also accessible parking.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Standard Double or Twin RoomThe rooftop pool is the standout feature of this twin/double room. Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin/double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as mountain views.
Premium Double RoomThis double room's special feature is the rooftop pool. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 1 bed.
Elite RoomThis double room features a rooftop pool. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit has 1 bed.
Crown SuiteThis suite features a rooftop pool. Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. This suite has soundproof walls, a minibar, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 2 beds.
Deluxe RoomGuests will have a special experience as the double room features a rooftop pool. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 1 bed.
Guest Reviews
7.7
Good
Location
The Secure Inn Hotel Muscat enjoys a strategic and convenient location, particularly beneficial for business travelers with proximity to various services and main roads. It's ideally situated near the Sultan Qaboos Mosque and the airport, making it accessible for frequent flyers and those attending to corporate duties.
The hotel is within a calm and comfortable environment, offering tranquility despite being in an industrial zone. Many reviewers appreciated the proximity to restaurants, shops and supermarkets, ensuring that essential services are easily reachable. However, some mentioned that the industrial surroundings and ongoing construction might not appeal to everyone and a car is often necessary to navigate towards the city and sightseeing spots.
While the hotel is somewhat distant from the central attractions like Matrah and the Corniche, it offers a peaceful retreat from the city's hustle and bustle. The rooms are spacious, clean and well-maintained, making it a decent choice for travelers looking for convenience and a quiet stay. Despite some critiques of the industrial area vibe, the hotel’s central location within Muscat and its proximity to key landmarks and services earned it overall positive feedback from guests.
Breakfast
The Secure Inn Hotel Muscat offers a diverse and generally well-received breakfast experience for its guests. The breakfast buffet is often highlighted for its wide selection and variety with many guests describing it as delicious, excellent and one of the best they have had. The offering includes American breakfast items served in the room, which has been positively noted for its quality and taste.
However, some guests have mentioned that the breakfast could use more variety and development and a few found the quality to be rather mediocre at times. The cost of breakfast has been pointed out as expensive by some with others mentioning that it does not always meet their expectations regarding freshness and quality. Despite these mixed reviews, the overall sentiment appears positive with many appreciating the extensive and varied options available and the excellent service provided by the friendly staff. The inclusive breakfast in the room rates is also appreciated by those looking for value.
Rooms
At The Secure Inn Hotel Muscat, guests frequently praise the rooms for being spacious, well-maintained and clean. Many find them comfortable and ideal for short stays, providing excellent value for money. The hotel offers clean, tidy and well-equipped rooms that garner appreciation for their size and decor, which is described as beautiful and practical.
Several reviews highlight the calm and quiet ambiance with some rooms being noted for their efficient soundproofing, contributing to a peaceful stay. The staff at the hotel receive commendations for their professionalism and courteous service. Guests often experience prompt resolution of any issues with upgrades to larger rooms without extra charges on occasion.
However, there are areas where the hotel falls short. Some guests have encountered cleanliness issues, such as the presence of smoke smells and occasional pest control odors. The bathrooms in certain rooms need redesigning and sometimes lack essential amenities. Noise from the hallways and elevators can also be a nuisance and some rooms suffer from inadequate soundproofing.
Despite these drawbacks, the hotel's convenient location near the airport and its overall room quality make it a good choice for travelers looking for comfort and value.
Beds
The Secure Inn Hotel Muscat generally receives positive feedback regarding its beds. Many guests describe the beds as comfortable and very comfy, contributing to a pleasant stay. Despite some mentions of hard mattresses, the overall consensus highlights the beds' comfort. Additionally, the rooms and beds are described as comfortable and provide a calm and organized environment. Some guests noted the standard offering of hotel pillows and mentioned an extra fee for an additional bed.
Cleanliness
Though 'The Secure Inn Hotel Muscat' receives varied feedback on cleanliness, most guests praise the hotel's standards. Highlights include clean and tidy rooms, a spotless environment and spacious, cozy accommodations. Many reviewers commend the hotel's cleanliness and quiet atmosphere, noting its beautiful and modern interiors. The location is also a plus, being close to the airport and other essential areas. However, there are sporadic concerns, particularly with bathroom hygiene and occasional lack of clean towels. Despite these minor drawbacks, the overall impression reflects a generally clean and well-maintained establishment.
Staff
The Secure Inn Hotel Muscat is renowned for its exceptional staff, who consistently go above and beyond to ensure guests have an enjoyable stay. Travelers frequently commend the hotel for its friendly and supportive employees, highlighting the welcoming nature and professional demeanor of the staff.
Guests often note the attentive and courteous service they receive from the reception team with special mentions of receptionists like Sanjoy, Hamza, Chit and Su for their exemplary service. Su, for instance, stands out for offering guests discounts on spa services, while Sanjoy and his team have been praised repeatedly for their fantastic service and warm reception.
The hospitality extends beyond the front desk to housekeeping and room service with many guests appreciating the friendly and helpful demeanor of all staff members. The team’s cooperative spirit and willingness to assist with any needs make a significant contribution to the positive experiences reported by visitors.
Though a few instances of less favorable interactions were mentioned, the overwhelming majority of reviews speak highly of the employees' professionalism, kindness and effectiveness in making guests feel welcome and cared for. Overall, the staff at The Secure Inn Hotel Muscat seem to contribute greatly to the hotel's reputation as a cozy and affordable choice for travelers seeking warm hospitality and excellent service.
Wi-Fi
The Secure Inn Hotel Muscat offers a mixed experience when it comes to internet services. While some guests have praised the hotel for its fast internet and good Wi-Fi service, others have encountered issues such as weak connectivity and interruptions. There have been instances where the internet did not work on certain devices and some guests found the Wi-Fi to be slow, particularly in their rooms. Despite these occasional setbacks, many guests felt that the location generally provides good internet services, although there is room for improvement in ensuring consistent performance.
Parking
The Secure Inn Hotel Muscat offers various parking options with both availability and spacious areas highlighted positively in guest reviews. Many visitors appreciated the presence of parking spaces around the hotel, noting that there is plenty and enough car parking with access to vacant spaces. However, some guests pointed out that parking priority is sometimes given to club goers over hotel guests and there were mentions of dusty large parking lots in the vicinity. Though parking spaces are available, a few reviews indicated that they are occasionally unavailable and that shading for parking spots is an area that could use improvement.
Family
The Secure Inn Hotel Muscat emerges as a fitting choice for families seeking accommodation near the city center. Multiple reviewers highlight its suitability and comfort for family stays with specific mentions of groups including children. The hotel's clean environment also receives positive remarks, indicating a safe and hygienic stay for families. While there are some concerns about its advisability for non-smokers and a few dissenting opinions about its overall family-friendliness, the general consensus suggests that it caters well to families and also accommodates solo travelers efficiently.
Yes, The Secure Inn Hotel Muscat has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at The Secure Inn Hotel Muscat.
No, The Secure Inn Hotel Muscat doesn't allow dogs.
Yes, parking facilities are available at The Secure Inn Hotel Muscat.