Holiday Inn Muscat AlSeeb by IHG
Muscat
23.61127200,
58.24392500
,
P.o. Box 1916, Pc 130, Al Mawaleh South Al Seeb, Muscat, Sultanate Of Oman
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Summary of reviewsHoliday Inn Muscat AlSeeb by IHG, receives high marks from guests for a variety of reasons, making it a highly recommended choice for both leisure and business travelers. The hotel's strategic location is a key highlight, praised for its proximity to Muscat International Airport, city center, shopping malls and popular attractions like Al Mouj Marina. This central yet peaceful setting provides easy access to essential services, restaurants and markets while maintaining a tranquil atmosphere.
The breakfast experience at the hotel is another standout feature. Guests frequently commend the buffet for its wide variety and excellent quality with international and Indian cuisine options, freshly cooked omelets and live cooking stations receiving particular praise. The breakfast staff's friendliness and helpfulness enhance this positive experience. Though some guests mentioned a need for better vegetarian options, the overall sentiment is overwhelmingly positive.
The dinner service garners mixed reviews. While many appreciate the diverse and delicious food offerings and commend the excellent room service menu for its reasonable pricing and quality, some guests note inconsistencies in food quality and a lack of variety in the dinner menu. There are calls for a buffet-style service throughout the week to improve the dining experience.
Rooms at the hotel are widely lauded for their cleanliness, comfort and spaciousness with many guests highlighting modern decor, reliable air conditioning and Wi-Fi. However, some guests suggest enhancements such as additional toiletries and better sound insulation. Despite these minor issues, the overall feedback on the rooms is positive with beautiful views of Muscat adding to the appeal.
Cleanliness is a consistent theme for the hotel with many guests emphasizing the exceptional upkeep of both rooms and common areas. Although occasional lapses in cleanliness are noted, the hotel’s strong commitment to maintaining a tidy environment is frequently highlighted.
The staff at Holiday Inn AlSeeb Muscat stand out for their professionalism, friendliness and courteous demeanor. Many guests praise the warm and hospitable reception team and the standout service provided by individuals like Mona Al Balushi. The cooperative spirit and enthusiasm of the staff contribute significantly to the overall positive experiences of guests.
The hotel's Wi-Fi service is highly praised for its speed and reliability, ensuring guests stay connected seamlessly during their stay. The gym receives favorable remarks for being clean and well-equipped, although some guests mention the need for better maintenance of sport equipment.
The pool facilities are generally well-received with guests appreciating the cleanliness, pleasant ambiance and amenities. There are, however, suggestions for improving the size and maintenance of the pool, as well as providing more lifeguards and shaded seating areas for better comfort.
Parking at the hotel is a mixed experience; while there are commendations for the availability of free and secured underground parking, critiques include the narrowness of the underground parking and difficulty finding spots during peak times.
Families find the hotel to be a suitable destination with a family-friendly atmosphere and amenities such as free breakfast for children and swimming pool access being particularly appreciated. Some areas for improvement include adding more facilities specifically for children and addressing occasional unpleasant smells in certain hallways.
Overall, Holiday Inn Muscat AlSeeb by IHG, stands out for its strategic location, excellent breakfast, clean and comfortable rooms and exceptional staff service, making it a commendable option for travelers seeking convenience, comfort and warm hospitality.
Categories
The breakfast experience at the hotel is another standout feature. Guests frequently commend the buffet for its wide variety and excellent quality with international and Indian cuisine options, freshly cooked omelets and live cooking stations receiving particular praise. The breakfast staff's friendliness and helpfulness enhance this positive experience. Though some guests mentioned a need for better vegetarian options, the overall sentiment is overwhelmingly positive.
The dinner service garners mixed reviews. While many appreciate the diverse and delicious food offerings and commend the excellent room service menu for its reasonable pricing and quality, some guests note inconsistencies in food quality and a lack of variety in the dinner menu. There are calls for a buffet-style service throughout the week to improve the dining experience.
Rooms at the hotel are widely lauded for their cleanliness, comfort and spaciousness with many guests highlighting modern decor, reliable air conditioning and Wi-Fi. However, some guests suggest enhancements such as additional toiletries and better sound insulation. Despite these minor issues, the overall feedback on the rooms is positive with beautiful views of Muscat adding to the appeal.
Cleanliness is a consistent theme for the hotel with many guests emphasizing the exceptional upkeep of both rooms and common areas. Although occasional lapses in cleanliness are noted, the hotel’s strong commitment to maintaining a tidy environment is frequently highlighted.
The staff at Holiday Inn AlSeeb Muscat stand out for their professionalism, friendliness and courteous demeanor. Many guests praise the warm and hospitable reception team and the standout service provided by individuals like Mona Al Balushi. The cooperative spirit and enthusiasm of the staff contribute significantly to the overall positive experiences of guests.
The hotel's Wi-Fi service is highly praised for its speed and reliability, ensuring guests stay connected seamlessly during their stay. The gym receives favorable remarks for being clean and well-equipped, although some guests mention the need for better maintenance of sport equipment.
The pool facilities are generally well-received with guests appreciating the cleanliness, pleasant ambiance and amenities. There are, however, suggestions for improving the size and maintenance of the pool, as well as providing more lifeguards and shaded seating areas for better comfort.
Parking at the hotel is a mixed experience; while there are commendations for the availability of free and secured underground parking, critiques include the narrowness of the underground parking and difficulty finding spots during peak times.
Families find the hotel to be a suitable destination with a family-friendly atmosphere and amenities such as free breakfast for children and swimming pool access being particularly appreciated. Some areas for improvement include adding more facilities specifically for children and addressing occasional unpleasant smells in certain hallways.
Overall, Holiday Inn Muscat AlSeeb by IHG, stands out for its strategic location, excellent breakfast, clean and comfortable rooms and exceptional staff service, making it a commendable option for travelers seeking convenience, comfort and warm hospitality.
Hotel near Golf Courses
Situated in Al Mawaleh South Al Seeb, this hotel offers convenient access to Al Mouj Golf, a championship links course located within the Al Seeb area.
Hotel with Spa
Holiday Inn Muscat AlSeeb by IHG includes spa services for guests to unwind and relax. The hotel provides a convenient and comfortable stay.
Family Friendly Hotel
This hotel is praised for its friendly staff and convenient amenities. It provides a comfortable and hassle-free stay for families.
Hotel with Swimming Pool
Holiday Inn Muscat AlSeeb by IHG offers an outdoor pool with a relaxed atmosphere. The hotel's pool is a good option for travelers looking for a comfortable stay with pool access.
Outdoor Pool
Hotel with Parking
Holiday Inn hotels typically offer on-site parking for guests, providing a convenient amenity for travelers with vehicles.
Accessible Hotel
The Holiday Inn AlSeeb Muscat offers an accessible room and accessible parking. Its location is noted as very accessible and close to essential services.
4-Star Hotel
This hotel provides a comfortable and convenient stay. It offers amenities for both business and leisure travelers. Its location in Al Seeb provides easy access to the airport and other attractions.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Business Hotel
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
Holiday Inn Muscat AlSeeb by IHG, enjoys a prime location praised by its guests for various positive reasons. The hotel's proximity to Muscat International Airport makes it extremely convenient for travelers, offering a short 10-15 minute taxi ride to the terminal. It's not just the airport that's nearby; the hotel is also centrally located close to the city center, several shopping malls, including City Centre Mall and Bahja Mall and popular attractions such as Al Mouj Marina and the waves promenade.
Guests appreciate the strategic location, which provides easy access to essential services, tourist sites, restaurants, markets and the main commercial complexes. The lively area around the hotel ensures that visitors are close to everything they might need, from shopping to business facilities. Despite its centrality, the hotel maintains a peaceful and quiet atmosphere, making it a comfortable resting place for both leisure and business travelers.
Moreover, the hotel is situated on the main highway, enhancing its accessibility and connectivity to various parts of the city, including Al Seeb and its suburbs. The convenience of having amenities like restaurants, coffee shops and supermarkets within walking distance further enhances the appeal of staying at this hotel. Additionally, the vibrant surroundings with green spaces and city views add to the guests' overall positive experience.
Overall, Holiday Inn AlSeeb Muscat offers a great blend of a strategic location, convenience and tranquility, making it a highly recommended choice for anyone visiting Muscat.
At Holiday Inn AlSeeb Muscat, the breakfast experience seems to be one of the highlights for many guests. With numerous positive remarks, visitors frequently praise the breakfast buffet for its wide variety and excellent quality. Several reviews highlight the diverse options available, from international dishes to Indian cuisine, providing a delightful spread to start the day. The breakfast is often described as amazing, delicious and excellent with many appreciating the well-prepared and laid out buffet.
Guests have also noted the pleasant ambiance and fantastic service from the breakfast staff, who are often described as very friendly and helpful. Freshly cooked omelets and live cooking stations receive special mention for their quality and taste. The convenience of starting breakfast early enough adds to the overall positive experience.
While there are overwhelmingly positive comments, some guests have pointed out areas for improvement. A few reviews mention the need for better variety, particularly for vegetarian options and note instances where the breakfast could be better or more tempting. Occasional criticisms include the quality of certain items, such as tea or coffee and some guests found the breakfast to be not up to the expected standard.
Overall, the breakfast at Holiday Inn AlSeeb Muscat is often praised for its wide range, good quality and excellent service, making it a memorable part of many guests' stays despite some minor areas of critique.
The dinner experience at Holiday Inn Muscat AlSeeb by IHG, receives mixed feedback from guests. On a positive note, many reviews commend the diverse and delicious food offerings in the restaurant, describing the buffet for dinner as good. The menu for room service is praised for its excellent options and reasonable pricing and several guests find the food served to their rooms amazing. The restaurant is also highlighted for its elegance and excellent service with particular mention of the restaurant manager's hospitality.
However, there are noted areas for improvement. Some guests find the quality of the food inconsistent with instances of too much salt, cold dishes and recycled meal options. Specific criticisms include a disappointing burger, an unappealing hot mezze platter and old bread served during dinner. The fixed menu and lack of variety for dinner also receive negative comments with some guests wishing for a buffet-style service throughout the week.
Overall, while the food and restaurant service have standout moments, there is room for improvement in ensuring consistent quality and variety in the dinner offerings.
The rooms at Holiday Inn AlSeeb Muscat are widely praised for their cleanliness, comfort and spaciousness. Guests consistently appreciated the tidy and well-organized rooms, which are equipped with all the necessary amenities and modern decor. Many also mentioned the beautiful views of Muscat available from some of the rooms. The air conditioning and WiFi were highlighted as reliable and efficient, contributing to a comfortable stay.
However, some guests noted that the rooms could use additional toiletries and better sound insulation to improve overall comfort. While the majority found the rooms to be spacious, there were mentions of some rooms being narrow and worn out. A few reviews indicated that certain rooms lacked basic supplies like tissues and multiple towels and some experienced delayed room service.
Despite these minor issues, the overwhelming sentiment is positive with guests frequently describing their rooms as comfortable, clean and cozy, making their stay enjoyable and restful.
Guests of the Holiday Inn Muscat AlSeeb by IHG, shared mixed reviews about the sleeping arrangements, highlighting several positive aspects alongside areas needing improvement.
The consensus is that the beds are quite comfortable with many visitors complimenting how the beds and pillows provided a restful experience. Many found the beds to be super comfy, soft and supportive, contributing to a pleasant stay. The large variety of bed sizes, including single, double, king and even twin beds, was appreciated and the bedding was often described as clean, comfortable and sometimes incredibly soft. Guests generally felt the rooms were comfortable places to stay, adding to the overall enjoyment of their visit.
However, there were a few common criticisms. Some guests noted the bed furniture and beddings appeared old and worn out, sometimes lacking cleanliness. The lack of baby beds or children's beds did not go unnoticed and some reported issues like not receiving requested baby cribs or extra blankets. Certain bed sizes, particularly double single beds, were found to be less comfortable or adequate for the guests' needs.
Overall, while the majority of guests enjoyed comfortable sleep owing to the quality of the beds and bedding, the hotel could enhance guest satisfaction by addressing the issues related to bed and bedding conditions and fulfilling special requests more diligently.
Holiday Inn Muscat AlSeeb by IHG, has garnered an impressive reputation for its consistent cleanliness, as highlighted by guest reviews. Visitors frequently describe the hotel as very clean, emphasizing the exceptional cleanliness of the rooms and common areas. The general ambiance of the hotel is praised for being neat organized and tidy.
Guests have noted that rooms are not only clean but also comfortable, spacious and well-maintained. Particular attention is paid to the tidiness of the place, making it an ideal choice for families and those seeking tranquility. Furthermore, the hotel's facilities uphold high standards of hygiene, adding to the overall pleasant experience.
However, a few reviews indicate occasional lapses in cleanliness, such as dirty carpets, unclean toilets and general maintenance issues. Despite these rare occurrences, the hotel's strong commitment to cleanliness and friendly service remains a recurring theme among positive feedback.
Overall, Holiday Inn AlSeeb Muscat stands out for its cleanliness with many guests expressing their satisfaction with the hotel's upkeep, making it a reliable option for travelers prioritizing hygiene and comfort.
Holiday Inn Muscat AlSeeb by IHG, boasts an exceptionally well-regarded staff, frequently praised for their professionalism, friendliness and courteous demeanor. Guests consistently highlight the warm and hospitable nature of the reception team and their efficiency in handling both arrivals and departures. Notable mentions include the cooperative and supportive demeanor of employees like Mona Al Balushi, who exemplifies the hotel’s dedication to excellent customer service.
The staff's treatment throughout the hotel is described as respectful, polite and always accompanied by genuine smiles, contributing to the overall pleasant atmosphere of the establishment. Several individual staff members, including front desk personnel such as Faisal and Abdullah, have been acknowledged for their outstanding service and accommodating nature, often going above and beyond to ensure guest satisfaction.
Furthermore, the management appears to be highly involved and supportive, creating a seamless experience for guests. The employees, from the reception desk to the restaurant and housekeeping teams, are recognized for their swift responsiveness and professional handling of guest needs, reinforcing the hotel's reputation for top-notch customer care.
Cleanliness and well-maintained facilities are also common themes in the feedback with the accommodating and helpful staff playing a significant role in delivering a comfortable stay for guests. Overall, it’s evident that the team's cooperative spirit and enthusiastic approach are key elements driving the positive experiences at Holiday Inn AlSeeb Muscat, making it a commendable option for travelers seeking exceptional hospitality.
Holiday Inn Muscat AlSeeb by IHG, is frequently praised for its strong Wi-Fi service. Guests often highlight the excellent, fast and powerful internet connection available throughout the hotel. Many found the Wi-Fi to be amazing with some describing it as perfect. Reviews consistently emphasize the reliability and speed of the internet, making it a notably positive feature of the hotel. While one or two reviews mentioned isolated issues, the overwhelming consensus points to a very satisfactory and robust Wi-Fi experience, ensuring guests stay connected seamlessly during their stay.
The gym at Holiday Inn Muscat AlSeeb by IHG, receives favorable remarks from many guests. Described predominantly as good, clean and well-equipped, the gym meets basic fitness needs effectively. Positive mentions highlight the presence of essential equipment and a bright, amenity-rich environment. There is also a personal trainer available, contributing to an excellent service offering. However, there are a few notes about the gym being very old and needing better maintenance with some guests pointing out a limitation in sports equipment. Despite these minor drawbacks, the operational swimming pool adds to the hotel's overall appeal for those seeking fitness and relaxation during their stay.
Visitors to the Holiday Inn Muscat AlSeeb by IHG, generally have positive remarks regarding the hotel's pool facilities. The pool often stands out for being clean and well-maintained with a pleasant ambiance that includes a nice view. Both adults and children find the pool enjoyable with kids particularly spending a significant amount of time there. The availability of a kids' pool adds to the family-friendly appeal.
Many guests appreciate the good range of amenities that include pool and spa services, which are often highlighted as excellent. The option to have breakfast by the pool and the general cleanliness of the areas around the pool, such as the rest house, also receive commendations.
However, a few aspects receive mixed reviews. The size of the pool is a point of contention for some, being described as small and at times crowded. The availability and condition of the seating area around the pool are limited with a call for more shaded spots and umbrellas for better comfort.
There's a range of opinions about the pool's maintenance and cleanliness; while many praise it as very clean, others have encountered issues. The chlorine levels in the pool are noted to be high by some guests and there have been mentions of the pool water temperature being notably hot or cold at times. Also, the need for more lifeguards is highlighted as a safety concern.
Overall, the pool area adds to the convenience and enjoyment for guests, particularly for those traveling with families, although there are suggested areas for improvement to maximize the experience.
Holiday Inn Muscat AlSeeb by IHG, offers a mixed experience regarding its parking facilities. Many guests commend the hotel for providing free parking with multiple and easily accessible parking spaces available. There is ample parking outside, adding to the convenience. Some reviews highlight the availability of secured underground parking, particularly beneficial for motorcycles.
However, there are critiques as well. The underground parking is described as extremely narrow, posing difficulties for larger vehicles such as SUVs. The parking space is often congested and finding a spot can be challenging, especially during peak times. Several guests pointed out that the outdoor parking was frequently full and some even noted a lack of designated parking areas. Overall, while parking is available, the hotel may need to address these concerns to improve the experience for guests with larger or multiple vehicles.
Holiday Inn Muscat AlSeeb by IHG, is often described as a family-friendly destination, catering well to those traveling with children. Many families appreciated the family atmosphere and found the hotel ideal for both kids and adults. Despite some shortcomings in family room availability and reported unpleasant smells in certain hallways, guests frequently mentioned the hotel's suitability for children and families.
Free breakfast for children and the option to request a crib were highlighted as beneficial services for guests with young kids. The non-smoking rooms were a plus, contributing to a healthier environment for families. The swimming pool was a popular feature where children seemed to enjoy themselves immensely.
However, the hotel could improve by adding more facilities specifically intended for children, as some guests felt there were insufficient activities and play areas. Overall, the hotel is praised for its cleanliness, friendly staff interactions and the management team's efforts to accommodate multiple families, despite needing to enhance its child-centric amenities.
Holiday Inn Muscat AlSeeb by IHG, emerges as a highly reliable choice for business travelers. It's strategically situated close to the airport and various business meeting spaces, making it ideal for corporate stays. The business amenities and facilities are well-regarded with numerous mentions of top-notch and impressive services specifically tailored for business needs.
The hotel’s modern and clean environment, along with the commendable service of the staff, adds to its appeal for business professionals. Check-in and check-out processes are praised for their speed and efficiency, which is a bonus for those on tight schedules. The reception staff are highlighted for their politeness and assistance, ensuring a hassle-free stay.
Conference and meeting room facilities receive positive feedback, reinforcing the hotel’s suitability for hosting business events and corporate gatherings. Additionally, the excellent lunch options provided during meetings are noted, contributing to a pleasant business experience.
Price points are considered reasonable, although there is a mention of possible improvement. The absence of a luggage carrier is noted, but overall, the hotel is seen as a very good option for business trips due to its comprehensive approach to meeting the needs of professional travelers.
The Holiday Inn AlSeeb Muscat, an IHG Hotel, offers a blend of accessibility with some areas for improvement for guests with disabilities. The hotel features an accessible room, along with accessible parking, ensuring that guests with mobility issues can navigate parts of the property comfortably. Additionally, its location stands out for being very accessible and close to essential services, making it a convenient choice for travelers.
However, some challenges were noted, such as the absence of clear instructions on reaching the hotel rooms and the lack of signs to direct visitors to parking areas. Furthermore, the hotel faced issues like occasional congestion, no reception staff to assist with luggage and a narrow layout in certain areas.
Overall, while the hotel does provide some essential accessible amenities, it can benefit from further enhancements in its signage, staff support and spatial configuration to better accommodate guests with disabilities.
The outdoor pool at the Holiday Inn Muscat AlSeeb by IHG, receives a mix of praise and constructive feedback from guests. Many have enjoyed their time at the pool, describing it as lovely, very nice and excellent. Its spaciousness and cleanliness particularly stand out, making it a relaxing spot to spend an afternoon. The presence of sun loungers and chairs enhances the comfort for those wishing to unwind.
Guests appreciate the added convenience of being able to have breakfast outside by the pool, which provides a serene start to the day. Families find the availability of a kids pool to be a positive feature, while the separation of adult and children's areas ensures a more tailored experience for different groups.
However, attention to cleanliness and poolside service has been a concern for some with mentions of the area not being cleaned properly and the need for improved pool services. The presence of many people during morning meetings around the pool area can make it less ideal for those seeking tranquility. Some guests also feel that a lifeguard should be on duty for added safety.
Despite these points, the pool remains a convenient and enjoyable aspect of the hotel, offering a refreshing retreat for visitors.
Holiday Inn Muscat AlSeeb by IHG, presents a notably romantic setting suitable for couples seeking a getaway. Guests have highlighted the hotel's excellent romantic ambiance, particularly at the poolside, making it an ideal spot for honeymooners. The spacious and cozy atmosphere further contributes to a pleasant and enjoyable stay, offering a perfect blend of comfort and romance. The experience is complemented by a flexible and helpful staff, ensuring guests feel well cared for during their visit.
Location Show Map
Location
Guests appreciate the strategic location, which provides easy access to essential services, tourist sites, restaurants, markets and the main commercial complexes. The lively area around the hotel ensures that visitors are close to everything they might need, from shopping to business facilities. Despite its centrality, the hotel maintains a peaceful and quiet atmosphere, making it a comfortable resting place for both leisure and business travelers.
Moreover, the hotel is situated on the main highway, enhancing its accessibility and connectivity to various parts of the city, including Al Seeb and its suburbs. The convenience of having amenities like restaurants, coffee shops and supermarkets within walking distance further enhances the appeal of staying at this hotel. Additionally, the vibrant surroundings with green spaces and city views add to the guests' overall positive experience.
Overall, Holiday Inn AlSeeb Muscat offers a great blend of a strategic location, convenience and tranquility, making it a highly recommended choice for anyone visiting Muscat.
Breakfast
Guests have also noted the pleasant ambiance and fantastic service from the breakfast staff, who are often described as very friendly and helpful. Freshly cooked omelets and live cooking stations receive special mention for their quality and taste. The convenience of starting breakfast early enough adds to the overall positive experience.
While there are overwhelmingly positive comments, some guests have pointed out areas for improvement. A few reviews mention the need for better variety, particularly for vegetarian options and note instances where the breakfast could be better or more tempting. Occasional criticisms include the quality of certain items, such as tea or coffee and some guests found the breakfast to be not up to the expected standard.
Overall, the breakfast at Holiday Inn AlSeeb Muscat is often praised for its wide range, good quality and excellent service, making it a memorable part of many guests' stays despite some minor areas of critique.
Dinner
However, there are noted areas for improvement. Some guests find the quality of the food inconsistent with instances of too much salt, cold dishes and recycled meal options. Specific criticisms include a disappointing burger, an unappealing hot mezze platter and old bread served during dinner. The fixed menu and lack of variety for dinner also receive negative comments with some guests wishing for a buffet-style service throughout the week.
Overall, while the food and restaurant service have standout moments, there is room for improvement in ensuring consistent quality and variety in the dinner offerings.
Rooms
However, some guests noted that the rooms could use additional toiletries and better sound insulation to improve overall comfort. While the majority found the rooms to be spacious, there were mentions of some rooms being narrow and worn out. A few reviews indicated that certain rooms lacked basic supplies like tissues and multiple towels and some experienced delayed room service.
Despite these minor issues, the overwhelming sentiment is positive with guests frequently describing their rooms as comfortable, clean and cozy, making their stay enjoyable and restful.
Beds
The consensus is that the beds are quite comfortable with many visitors complimenting how the beds and pillows provided a restful experience. Many found the beds to be super comfy, soft and supportive, contributing to a pleasant stay. The large variety of bed sizes, including single, double, king and even twin beds, was appreciated and the bedding was often described as clean, comfortable and sometimes incredibly soft. Guests generally felt the rooms were comfortable places to stay, adding to the overall enjoyment of their visit.
However, there were a few common criticisms. Some guests noted the bed furniture and beddings appeared old and worn out, sometimes lacking cleanliness. The lack of baby beds or children's beds did not go unnoticed and some reported issues like not receiving requested baby cribs or extra blankets. Certain bed sizes, particularly double single beds, were found to be less comfortable or adequate for the guests' needs.
Overall, while the majority of guests enjoyed comfortable sleep owing to the quality of the beds and bedding, the hotel could enhance guest satisfaction by addressing the issues related to bed and bedding conditions and fulfilling special requests more diligently.
Cleanliness
Guests have noted that rooms are not only clean but also comfortable, spacious and well-maintained. Particular attention is paid to the tidiness of the place, making it an ideal choice for families and those seeking tranquility. Furthermore, the hotel's facilities uphold high standards of hygiene, adding to the overall pleasant experience.
However, a few reviews indicate occasional lapses in cleanliness, such as dirty carpets, unclean toilets and general maintenance issues. Despite these rare occurrences, the hotel's strong commitment to cleanliness and friendly service remains a recurring theme among positive feedback.
Overall, Holiday Inn AlSeeb Muscat stands out for its cleanliness with many guests expressing their satisfaction with the hotel's upkeep, making it a reliable option for travelers prioritizing hygiene and comfort.
Staff
The staff's treatment throughout the hotel is described as respectful, polite and always accompanied by genuine smiles, contributing to the overall pleasant atmosphere of the establishment. Several individual staff members, including front desk personnel such as Faisal and Abdullah, have been acknowledged for their outstanding service and accommodating nature, often going above and beyond to ensure guest satisfaction.
Furthermore, the management appears to be highly involved and supportive, creating a seamless experience for guests. The employees, from the reception desk to the restaurant and housekeeping teams, are recognized for their swift responsiveness and professional handling of guest needs, reinforcing the hotel's reputation for top-notch customer care.
Cleanliness and well-maintained facilities are also common themes in the feedback with the accommodating and helpful staff playing a significant role in delivering a comfortable stay for guests. Overall, it’s evident that the team's cooperative spirit and enthusiastic approach are key elements driving the positive experiences at Holiday Inn AlSeeb Muscat, making it a commendable option for travelers seeking exceptional hospitality.
Wi-Fi
Gym
Pool
Many guests appreciate the good range of amenities that include pool and spa services, which are often highlighted as excellent. The option to have breakfast by the pool and the general cleanliness of the areas around the pool, such as the rest house, also receive commendations.
However, a few aspects receive mixed reviews. The size of the pool is a point of contention for some, being described as small and at times crowded. The availability and condition of the seating area around the pool are limited with a call for more shaded spots and umbrellas for better comfort.
There's a range of opinions about the pool's maintenance and cleanliness; while many praise it as very clean, others have encountered issues. The chlorine levels in the pool are noted to be high by some guests and there have been mentions of the pool water temperature being notably hot or cold at times. Also, the need for more lifeguards is highlighted as a safety concern.
Overall, the pool area adds to the convenience and enjoyment for guests, particularly for those traveling with families, although there are suggested areas for improvement to maximize the experience.
Parking
However, there are critiques as well. The underground parking is described as extremely narrow, posing difficulties for larger vehicles such as SUVs. The parking space is often congested and finding a spot can be challenging, especially during peak times. Several guests pointed out that the outdoor parking was frequently full and some even noted a lack of designated parking areas. Overall, while parking is available, the hotel may need to address these concerns to improve the experience for guests with larger or multiple vehicles.
Family
Free breakfast for children and the option to request a crib were highlighted as beneficial services for guests with young kids. The non-smoking rooms were a plus, contributing to a healthier environment for families. The swimming pool was a popular feature where children seemed to enjoy themselves immensely.
However, the hotel could improve by adding more facilities specifically intended for children, as some guests felt there were insufficient activities and play areas. Overall, the hotel is praised for its cleanliness, friendly staff interactions and the management team's efforts to accommodate multiple families, despite needing to enhance its child-centric amenities.
Business
The hotel’s modern and clean environment, along with the commendable service of the staff, adds to its appeal for business professionals. Check-in and check-out processes are praised for their speed and efficiency, which is a bonus for those on tight schedules. The reception staff are highlighted for their politeness and assistance, ensuring a hassle-free stay.
Conference and meeting room facilities receive positive feedback, reinforcing the hotel’s suitability for hosting business events and corporate gatherings. Additionally, the excellent lunch options provided during meetings are noted, contributing to a pleasant business experience.
Price points are considered reasonable, although there is a mention of possible improvement. The absence of a luggage carrier is noted, but overall, the hotel is seen as a very good option for business trips due to its comprehensive approach to meeting the needs of professional travelers.
Accessible
However, some challenges were noted, such as the absence of clear instructions on reaching the hotel rooms and the lack of signs to direct visitors to parking areas. Furthermore, the hotel faced issues like occasional congestion, no reception staff to assist with luggage and a narrow layout in certain areas.
Overall, while the hotel does provide some essential accessible amenities, it can benefit from further enhancements in its signage, staff support and spatial configuration to better accommodate guests with disabilities.
Outdoor Pool
Guests appreciate the added convenience of being able to have breakfast outside by the pool, which provides a serene start to the day. Families find the availability of a kids pool to be a positive feature, while the separation of adult and children's areas ensures a more tailored experience for different groups.
However, attention to cleanliness and poolside service has been a concern for some with mentions of the area not being cleaned properly and the need for improved pool services. The presence of many people during morning meetings around the pool area can make it less ideal for those seeking tranquility. Some guests also feel that a lifeguard should be on duty for added safety.
Despite these points, the pool remains a convenient and enjoyable aspect of the hotel, offering a refreshing retreat for visitors.
Romantic
Yes, Holiday Inn Muscat AlSeeb by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Holiday Inn Muscat AlSeeb by IHG.
No, Holiday Inn Muscat AlSeeb by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Muscat AlSeeb by IHG.
Yes, Holiday Inn Muscat AlSeeb by IHG has a gym.
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