Grand Tourist Hotel

Muscat 23.57587800, 58.40900700 , Muscat (Show on Map)
7.9
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Grand Tourist Hotel in Muscat is favorably reviewed for its outstanding location, providing both tranquility and connectivity. Situated close to major shopping destinations and cultural landmarks, it offers convenient access to amenities and essential services. Its proximity to transport links like the Muscat Expressway and Muscat International Airport further enhances its appeal, making it an excellent choice for both tourists and business travelers.

The rooms at the hotel receive high praise for their spaciousness, cleanliness and comfort. Many guests appreciate the elegant furnishings, thoughtful decor and well-maintained amenities such as smart TVs and large bathrooms. Comfortable beds and daily room cleaning contribute to a restful stay, although occasional issues with room amenities and views are noted.

The staff are frequently highlighted as a significant positive aspect of the hotel. Reviews often describe them as friendly, cooperative and helpful with particular commendations for the reception and housekeeping teams. Despite some criticisms regarding response times and isolated incidents of unprofessional behavior, most guests report satisfactory interactions with the staff.

Cleanliness is generally rated positively with many guests describing the hotel as clean and well-kept. Daily housecleaning and a tidy reception area contribute to a visually clean and pleasant experience. However, some reviews do mention issues such as odors and unclean carpets and recommend improvements in areas like the pool and hotel entrance maintenance.

Breakfast at the hotel garners mixed reviews. While some guests find it delicious and varied, especially enjoying the local cuisine elements, others feel it lacks diversity and vegetarian options. The breakfast service could benefit from enhancements in menu variety and overall service efficiency.

The rooftop pool is a notable feature, offering stunning views and an enjoyable atmosphere. Guests appreciate the pool's cleanliness and scenic location, though some have encountered maintenance issues and inconsistent availability of poolside amenities.

Parking is seen as an area needing improvement with many guests finding the spaces limited and poorly organized. The limited and narrow parking options can pose challenges for those driving to the hotel.

For families, the hotel is highly recommended with spacious rooms and a relaxing environment making it a family-friendly destination. Positive reviews highlight the respectful treatment from staff and the overall value provided.

WiFi service is another mixed aspect with some guests experiencing efficient internet connectivity while others face difficulties with weak signals and technical issues.

Overall, the Grand Tourist Hotel provides good value for a three-star establishment, frequently meeting and sometimes exceeding guest expectations. Despite minor areas needing enhancement, the hotel offers a pleasant stay with its excellent location, comfortable rooms, friendly staff and appealing family amenities.
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Categories
Hotel near Golf Courses
Located in Muscat, this hotel offers a convenient stay for those wishing to access the city's golf facilities.

3-Star Hotel
The hotel is great for families, with clean facilities and friendly staff. It is a well-regarded option for a comfortable stay.

Hotel Taking Steps Towards Sustainability

Hotel with Spa

Family Friendly Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel with Outdoor Pool

Room Types
Studio This studio's special feature is the rooftop pool. Providing free toiletries, this studio includes a private bathroom with a shower, a hairdryer and slippers. The studio's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The studio features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area. The unit offers 2 beds.

Superior Double Room This double room's standout feature is the rooftop pool. Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as mountain views. The unit offers 1 bed.

Deluxe Double Room (2 Adults + 1 Child) Guests will have a special experience as this double room provides a rooftop pool. Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as mountain views. The unit offers 1 bed.

Superior Twin Room Guests will have a special experience as the twin room offers a rooftop pool. Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as mountain views. The unit offers 2 beds.

Guest Reviews
7.9
Good
Location
Nestled in the heart of Muscat, the Grand Tourist Hotel enjoys an enviable location that has been repeatedly praised. Its proximity to the city's major shopping destinations, including Amman Mall, City Centre Muscat and Muscat Grand Mall, makes it a shopper’s paradise. The convenience of being near essential services such as grocery stores, restaurants and a supermarket further extends its appeal.

Many reviews commend the hotel's central position in Muscat, which ensures easy access to the city’s main attractions and transport links, including the Muscat Expressway and Muscat International Airport. Guests appreciate that the hotel offers a serene environment, being strategically placed in a quiet yet bustling area, away from the city's noise but close to amenities.

Indeed, the Grand Tourist Hotel is marked by a balance of tranquility and connectivity, providing quick access to cultural landmarks like the Sultan Qaboos Mosque and government facilities. This makes it an excellent choice for visitors looking to explore the vibrant city or for those on business trips.

In summary, the hotel's outstanding location, combined with the supportive staff and clean, spacious accommodations, makes it a compelling choice for anyone visiting Muscat. Whether for a shopping spree, business engagements or simply to soak in the city's charm, the Grand Tourist Hotel seems to be the ideal starting point.

Breakfast
Visitors to the Grand Tourist Hotel have mixed feelings about the breakfast offerings. Many guests praised the breakfast as excellent, very good and delicious with a hearty and varied selection that includes elements of local cuisine like Karak tea and Omani coffee. Some even found it better than eating at local mid-range restaurants.

However, several reviews highlight areas for improvement. The lack of vegetarian options was a recurring concern with the buffet often described as limited, repetitive and lacking diversity. The variety of choices, especially for those seeking healthier options, did not meet some guests' expectations.

The breakfast service is noted for its convenience with adequate value for the price paid. However, some guests found certain aspects, such as the timing and availability of items like coffee, lacking. The buffet sometimes faced criticism for being small with limited quantities, often running out without replenishment. There were also occasional remarks about the breakfast being served cold and lacking proper amenities like salt, pepper and cutlery.

While the breakfast at Grand Tourist Hotel has its commendable aspects, there is room for enhancement, particularly in diversifying the menu and improving the overall service experience.

Rooms
The reviews of Grand Tourist Hotel highlight predominantly positive feedback about the rooms. Guests frequently mention that the rooms are very spacious and comfortable with many expressing delight over their large size and cleanliness. The beds are often highlighted as comfortable, contributing to a restful stay. Additionally, the rooms are described as clean and well-kept, which enhances the overall guest experience.

Some rooms are elegantly furnished and beautifully designed with thoughtful decor and a well-organized layout. The presence of various amenities such as smart TVs, large bathrooms with walk-in showers and comfortable furnishings is appreciated by guests.

However, there are some areas noted for improvement. Some rooms lacked essential amenities like towels and drinking water and a few guests reported issues with cleanliness, such as unclean floors and curtains. A minority of guests also mentioned disappointment with certain room views and occasional maintenance issues like blocked kettles and broken curtains.

Despite these shortcomings, many guests feel that the rooms are good value for money and appreciated the friendly staff and convenient location of the hotel. The overall sentiment reflects a generally positive experience with a few areas that could benefit from further attention.

Beds
The Grand Tourist Hotel consistently receives praise for its beds, which are frequently noted as big, comfortable and cozy. Guests appreciate the spacious rooms equipped with these large and inviting beds, perfect for a restful night's sleep. The bedding is changed daily, contributing to the overall sense of cleanliness and comfort. Despite some isolated complaints about bed cleanliness and occasional noise, most reviews highlight the excellent quality of the mattresses and pillows, which add to the guests' positive experience. While there have been instances where requests for extra beds were not fulfilled, the majority of guests found the bed quality to enhance their stay significantly.

Cleanliness
The Grand Tourist Hotel has received a mixed range of reviews regarding its cleanliness. On the positive side, many guests appreciated the overall cleanliness and tranquility of the hotel. Rooms were frequently described as clean, comfortable and spacious with daily room cleaning being a consistent point of praise. Several visitors highlighted the hotel as visually clean organized and tidy with effective and polite cleaning staff who work hard to maintain cleanliness standards.

The hotel’s peaceful and quiet location, combined with its cleanliness, made it a favorable choice for many. The reception area, in particular, left a positive impression with a welcoming and pleasant aroma, contributing to the hotel’s overall clean and elegant feel.

However, not all feedback was glowing. Some guests reported issues with room cleanliness, noting dirty carpets, stained towels and occasionally dusty or unkept areas. Odors, particularly the smell of smoke in hotel corridors and rooms, were a recurring complaint. Additionally, certain facilities like the swimming pool and hotel entrance required better cleaning and maintenance.

While the hotel has many strengths in terms of cleanliness, addressing areas of concern such as odor issues, carpet cleanliness and general upkeep could further enhance guest satisfaction.

Staff
Guest reviews of the Grand Tourist Hotel overwhelmingly highlight the positive interactions with the hotel staff. The team is frequently described as cooperative, friendly, polite and helpful. Reception staff, in particular, receive high praise for their polite and professional demeanor with special mentions for individuals like Mr. Khaled and Mr. Imran for their exceptional service. Housekeeping staff are noted for their attentiveness and respectfulness.

However, there are some criticisms regarding response times and instances of unprofessional behavior, particularly at the reception. Some guests experienced delays and felt that not all staff members were equally attentive or welcoming. Despite these occasional shortcomings, the majority of reviews reflect very positively on the staff, emphasizing their excellent service, friendliness and helpful nature.

Wi-Fi
The Grand Tourist Hotel's WiFi has received mixed reviews from guests. While some found the internet service efficient and good, others faced significant challenges with weak signals and slow speeds. Technical issues were a recurrent theme, including difficulties logging in and maintaining connection stability. Some guests experienced disruptions after shutting down their devices or had problems with the password. Moreover, the WiFi service was reportedly not available on the roof and sometimes it was limited by data caps. Overall, though some had positive experiences with the WiFi, several guests felt that there is notable room for improvement.

Pool
The Grand Tourist Hotel features a stunning rooftop pool that offers breathtaking views, making it a highlight for many guests. When operational, the pool is noted for being clean and spacious, although some have mentioned it's on the smaller side and that additional pool spaces would be an asset. However, there have been intermittent issues with the pool's cleanliness and maintenance with some guests reporting it being closed without notice or under construction. Amenities around the pool, such as towels and utensils, appear to be inconsistent, sometimes lacking altogether. Despite these drawbacks, the rooftop location and scenic views provide a charming experience for those fortunate enough to enjoy it when in perfect condition.

Parking
The parking situation at the Grand Tourist Hotel appears to be a mixed experience for guests. While some have highlighted that parking is available and can be easily accessed around the hotel, it seems that a large number of guests found the parking spaces to be limited, crowded and not adequately organized. The parking spots in front of the hotel are gravel and not paved, leading to a less comfortable parking experience.

Additionally, the few ground-floor parking spaces are reported to be very narrow and the underground parking lot has been described as dark and problematic. Although there is some free parking, many guests have pointed out a significant shortage of parking spaces altogether, making it difficult at times to find a spot.

Despite the location’s advantage of having parking available, the lack of sufficient and well-maintained spaces has been a recurring issue for many. It is recommended that potential guests consider these aspects if they are planning to drive to the hotel.

Family
The Grand Tourist Hotel is often praised as an ideal destination for families, especially those traveling with children. Described as family-friendly, it features spacious and comfortable rooms that stand out compared to other hotels. Guests commend the hotel for providing a relaxing and quiet environment that is well-suited for families. The staff is noted for their respectful and responsive treatment, adding to the overall positive experience. Many reviews highlight the luxurious feel of the property and consistently recommend it for family stays. While a few guests pointed out minor inconveniences, such as insufficient parking spaces and occasional issues with room preparation, the overall sentiment is highly favorable for family vacations.

3 Star
The Grand Tourist Hotel generally meets and sometimes exceeds the expectations for a three-star establishment. Many guests have praised the comfort and cleanliness of the hotel, noting that the new furniture adds to the overall positive experience. The staff has been highlighted as excellent, friendly and respectful, contributing significantly to guests' satisfaction.

However, while some believe that the hotel deserves more than its three-star rating due to its specifications, there are still areas that could use improvement. The breakfast offerings have been described as insufficient for a hotel of this standard and the canteen ambiance has been called soulless. Additionally, the pool’s maintenance, such as heating and automatic water change, seems to need better management.

Despite these minor drawbacks, the Grand Tourist Hotel provides good value with its reasonable pricing and quality service. It is recommended primarily as a three-star hotel that provides an excellent stay, making it a suitable choice for travelers looking for comfort and good service within its category.

Outdoor Pool
The Grand Tourist Hotel offers a pleasant rooftop pool area that is frequently appreciated by guests. Descriptions of the pool often highlight its beauty and the impressive atmosphere of the rooftop setting. The rooftop pool is generally described as nice with some reviews referring to it as amazing. However, there are occasional mentions about maintenance issues and periods when the pool has been closed for renovations. Overall, guests seem to enjoy the experience of the hotel's rooftop swimming pool, despite some needing improvements.


Yes, Grand Tourist Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Grand Tourist Hotel.

No, Grand Tourist Hotel doesn't allow dogs.

Yes, parking facilities are available at Grand Tourist Hotel.

Yes, Grand Tourist Hotel has a gym.

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