Muscat23.59603300,
58.42427900,
Al Khuwair City Center,sultan Qaboos Road(Show on Map)
8.0
Very Good
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Summary of reviewsCity Seasons Hotel & Suites Muscat is highly regarded for its central location, making it an excellent choice for both business and leisure travelers. Situated at the heart of Muscat, the hotel offers easy access to various eateries, supermarkets, shopping centers, and key attractions such as the Grand Mosque and the beach. Guests appreciate the convenience of practical amenities like parking and an adjacent hypermarket, enhancing their stay in this well-situated hotel.
The hotel is celebrated for its breakfast offerings, with a diverse and extensive buffet that caters to varying tastes. Guests commend the selection and quality of food, highlighting the friendly and attentive breakfast staff. Although there are minor areas for improvement, such as maintaining replenishment and variety, the breakfast experience is generally seen as a delightful start to the day.
Rooms at City Seasons Hotel & Suites Muscat are noted for their exceptional spaciousness, cleanliness, and comfort. The well-equipped and modern accommodations, including family suites, provide ample space for relaxation, making it a favored choice for families and solo travelers alike. While some fixtures may seem outdated, the hotel offers excellent value for money, complemented by a helpful and welcoming staff.
Cleanliness is a standout feature at the hotel, consistently praised by guests who describe the establishment as immaculate and well-maintained. The diligent housekeeping ensures a consistently tidy environment throughout the hotel, reinforcing its reputation as a clean and comfortable choice for travelers.
Guests are particularly thankful for the exemplary service provided by the hotel staff, who are often described as friendly, professional, and accommodating. Special mentions of individual staff members highlight the team's commitment to ensuring a pleasant stay.
The rooftop pool adds significant appeal, offering stunning cityscape views and a warm swimming experience year-round. While the free Wi-Fi receives mixed reviews, guests value its availability throughout the hotel. The convenient and abundant free parking options further enhance the guest experience, particularly for those traveling by car.
City Seasons Hotel & Suites Muscat excels in providing spacious accommodations and a family-friendly environment. Families appreciate the large and comfortable rooms, strategic location, and helpful staff, ensuring a memorable stay. The hotel's beds contribute to a restful experience, although some guests suggest softer bedding options.
Overall, while there are suggestions for improvements to fully align the hotel with its four-star rating, City Seasons Hotel & Suites Muscat is recommended for its comfort, service, and strategic location, offering good value for money for both leisure and business travelers. Show more
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Categories
Hotel with Spa
Features a spa with a Turkish bath and sauna. Offers a variety of spa treatment experiences for guests to enjoy.
Family Friendly Hotel
This hotel provides suite accommodations suitable for families needing more space. It offers convenient access to shopping centers and other family-friendly locations.
Business Hotel
Located in the diplomatic and commercial district, this hotel provides six meeting rooms and a grand ballroom. It features an Executive Lounge for small meetings and a business center with secretarial assistance, offering a range of city center business facilities.
Hotel with Parking
City Seasons Hotel & Suites Muscat offers free parking. Its location in Al Khuwair provides easy access to the city center, making it a convenient option for travelers with vehicles.
Hotel with Gym
Recognized with an 'Amazing GymFactor', this hotel provides a well-equipped fitness centre with state-of-the-art machines. It includes various cardio and workout machines and heavier weights, with dumbbells up to 40 kg.
4-Star Hotel
This hotel offers a central location in Al Khuwair. It features comfortable accommodations and various amenities. Its proximity to the city center makes it convenient for exploring Muscat.
Hotel with Outdoor Pool
This hotel features an outdoor rooftop pool providing scenic city views. Guests can also enjoy a children's pool and a hot tub in the outdoor area.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Rooftop Pool Panoramic View Pool Outdoor Pool
Accessible Hotel
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Hotel with Heated Pool
Room Types
Superior RoomThis spacious room has a separate seating area with a coffee table. The air-conditioned superior room features a flat-screen satellite TV, a DVD player and an iPod docking station.
Please note that an extra bed is not possible in this room category.
Deluxe RoomThis spacious room features a separate seating area with a coffee table. The air-conditioned Deluxe Room features a flat-screen satellite TV, a DVD player and an iPod docking station.
Executive ApartmentA 1 bedroom apartment complete with a hall and kitchen area with complete services and amenities.
Family RoomThis Family room consists of two rooms of 28 square meters each room, with a choice of connecting doors or non-connecting. One room is furnished with 1 king bed and the other room is furnished with twin beds (2 single, separate beds). Both rooms furnished with shower and bathtub.
Family SuiteDeluxe Family Suite complete with a hall, living area and kitchen area with complete services and amenities.
Junior SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite provides soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with cable channels, as well as city views. The unit offers 1 bed.
Two-Bedroom ApartmentThis two Bedroom Apartment complete with a hall, living area and kitchen area is complete services and amenities.
Two-Bedroom SuiteThe hot tub is a top feature of this suite. This spacious suite comes with 2 living rooms, 2 separate bedrooms and 3 bathrooms with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as sea views. The unit has 3 beds.
Superior Twin RoomThis spacious room has a separate seating area with a coffee table. The air-conditioned superior room features a flat-screen satellite TV, a DVD player and an iPod docking station. Please note that an extra bed is not possible in this room category.
Presidential SuiteThe hot tub is a top feature of this suite. This spacious suite comes with 2 living rooms, 2 separate bedrooms and 3 bathrooms with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as sea views. The unit has 2 beds.
Deluxe SuiteThis spacious suite features 1 living room, 2 separate bedrooms and 3 bathrooms with a bath and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 3 beds.
Guest Reviews
8.0
Very Good
Location
City Seasons Hotel & Suites Muscat boasts an impressive location at the heart of the city, rendering it ideal for both business and leisure travelers. It is conveniently nestled near a variety of eateries, supermarkets, and shopping centers, offering guests an abundant selection of dining and retail options right on their doorstep. The hotel's central position makes it easily accessible from the airport and serves as a perfect starting point for excursions throughout Oman. Guests appreciate the spacious accommodation and clean facilities, complemented by friendly and efficient staff. The location is particularly beneficial for visitors looking to explore Muscat's key attractions, including the Grand Mosque, the beach, and various cultural sites, all within easy reach. Additionally, the presence of practical amenities like parking and an adjacent hypermarket further enhances the convenience of staying in this well-situated, comfortable hotel.
Breakfast
City Seasons Hotel & Suites Muscat offers a breakfast experience that is predominantly well-received by its guests, boasting a delightful mix of options to suit various tastes. The breakfast buffet is characterized by its extensive selection, featuring a variety of cuisines ranging from local Arabic to Indian, European, and continental choices. This diverse setup ensures that there are plentiful options, with many reviewers noting the abundance and deliciousness of the spread. The breakfast is often described as excellent, amazing, and very good, with some guests commenting on the wonderful quality and variety of food available.
The ambiance and service are also highlighted, with the friendly and supportive breakfast staff receiving frequent praise. Freshly prepared items, including eggs and pancakes, add to the positive dining experience. However, there are a few mentions of areas requiring improvement, such as the lack of traditional Omani offerings and the buffet not always meeting expectations in terms of replenishment and variety consistency. Despite occasional criticisms, the overall sentiment leans towards satisfaction, making it a noteworthy start to the day for many visitors at the hotel.
Rooms
City Seasons Hotel & Suites Muscat boasts exceptionally spacious, clean, and comfortable rooms that cater to a wide range of guests, from families to solo travelers. Numerous reviews highlight the generous size of both rooms and apartments, providing ample space for relaxation and practicality. The hotel offers various types of accommodation, including family suites with multiple bedrooms and bathrooms, ensuring convenient and luxurious stays. Guests appreciate the cleanliness and modern furnishings, describing rooms as well-equipped with necessary facilities. Many rooms feature views of the pool or courtyard, adding to the pleasant experience.
While the hotel may not be the newest or most modern, it is recognized for its excellent value for money, providing clean and comfortably furnished rooms. Despite a few concerns regarding street noise in some suites and occasional outdated fixtures, the overall experience remains positive. The staff receives praise for their helpfulness, contributing to a comfortable and welcoming environment.
City Seasons Hotel & Suites stands out for spacious accommodations, cleanliness, and practical amenities in a prime location, making it a favored choice for visitors seeking comfort and convenience in Muscat.
Beds
City Seasons Hotel & Suites Muscat generally receives favorable feedback regarding the comfort of its beds, making it a noteworthy mention for travelers prioritizing restful nights. Many guests highlight the comfort and spaciousness of the beds, with several describing them as large, king-size, and super comfortable. Some reviews do note the bedding and pillows could be softer, suggesting that while the beds themselves are often praised, the pillows may not suit everyone's preference for fluffiness. Though a few guests felt that the mattresses needed updating, especially in the apartments, and some beds were described as worn out, the overall sentiment seems to tilt towards comfort. Limited availability of poolside beds is mentioned but does not deter from the positive experience within the rooms. In particular, the family suites and rooms are noted for their size and cleanliness, adding to the guests' favorable impressions of their sleeping arrangements.
Cleanliness
City Seasons Hotel & Suites Muscat receives high praise for its cleanliness, as noted by numerous guest reviews. The hotel is repeatedly described as "very clean," "immaculate," and "spotlessly clean," with remarks highlighting superb room cleanliness and well-maintained facilities. Many reviews mention the cleanliness as "excellent," emphasizing its consistent upkeep. Guests appreciate the spacious, tidy rooms and the general tidiness and organization throughout the hotel.
The attentive and polite staff contributes significantly to the hotel's positive reputation, frequently ensuring rooms are cleaned daily and that amenities are well-stocked. The hotel's facilities, from its clean rooms to its neat public areas, underscore its status as a well-kept establishment.
Despite being an older building, which some suggest needs renovation, the hotel maintains a clean appearance. Its favorable location near restaurants and a hypermarket is another advantage, with guests noting ease of access to various conveniences. Overall, City Seasons Hotel & Suites Muscat is recognized for providing a clean and comfortable environment, making it a commendable choice for travelers seeking reliability in their accommodations.
Staff
At City Seasons Hotel & Suites Muscat, the staff has earned glowing reviews for their exceptional service. Guests consistently highlight the friendliness and professionalism of the team, noting that they are not only polite but also highly accommodating and responsive to any needs. The staff makes a remarkable effort to ensure a welcoming and supportive experience, with special mentions for reception staff who are described as cheerful, respectful, and incredibly helpful. A standout mention goes to individual staff members like Mr. Nasser at reception, praised for his etiquette and customer service. The hotel's manager and supportive personnel go out of their way to cater to personal requests, such as extending check-out times, which adds a layer of personal touch that guests appreciate deeply. The harmonious blend of efficient service and genuine kindness creates a memorable stay, with many guests being grateful for the hospitality and warm demeanor that the staff perpetuates.
Wi-Fi
City Seasons Hotel & Suites Muscat offers Wi-Fi access throughout the premises, with mixed reviews regarding its reliability and performance. While some guests have praised the Wi-Fi connectivity as strong and stable, providing a powerful internet network that supports most basic needs, others have encountered less satisfactory experiences. The connection, while good in certain areas, appears to be limited to a few devices and may suffer from bouts of instability at times, occasionally dropping or slowing down, particularly in the evenings. Additionally, the speed of the Wi-Fi has been noted as insufficient for video conferencing on platforms such as Zoom or Teams. Despite these fluctuations in quality, guests appreciate the availability of free Wi-Fi in the room, which overall serves its fundamental purpose, although improvements in speed and consistency would heighten the overall guest experience.
Pool
At City Seasons Hotel & Suites Muscat, the rooftop pool shines as a standout feature, frequently praised for its stunning views of the cityscape. Visitors appreciate the pool's cleanliness and the heating system, ensuring a warm and inviting swim. Its temperature-controlled water offers a pleasant swimming experience year-round. The pool, often described as large and lovely, provides a relaxing spot to unwind, complete with a beautiful panorama. Guests also highlight the pool area as an excellent place for families, with children enjoying their time there. While some point out minor improvements, the overall consensus is that the rooftop pool adds significant value to the hotel's appeal, offering a serene city escape high above Muscat.
Parking
City Seasons Hotel & Suites Muscat provides guests with ample and convenient parking options, making it a favorable choice for visitors traveling by car. The hotel offers both street-level and underground parking, with the latter being free and praised for its abundance of spaces. Many guests appreciate the direct access from the garage to the apartment floors, easing the burden of luggage transportation. In addition to the parking convenience, the hotel is situated in a commercial area with supermarkets and other amenities reachable through the garage, enhancing the overall guest experience.
While the underground parking is highlighted as a significant advantage, some guests note that the parking spaces can be narrow and the entry and exit lanes tight, which might pose challenges for larger vehicles. Despite the absence of valet services and an elevator in the parking area, the hotel's location and good price-quality ratio make it a reliable, practical option for travelers who prioritize parking availability. Overall, the combination of convenient, no-cost underground parking and its strategic location contributes positively to guest experiences at City Seasons Hotel & Suites Muscat.
Family
City Seasons Hotel & Suites Muscat stands out as a remarkable choice for families seeking comfortable accommodations with ample space. The consensus among guests is the hotel's spacious and well-equipped apartments, particularly the family suites that cater to both large and small families, offering a delightful environment for a family-oriented stay. Families are often impressed by the size of the accommodations, with rooms exceeding expectations in terms of space and comfort.
The hotel's strategic location enhances the appeal, making it convenient for families with its proximity to attractions and amenities. Guests appreciate the clean and well-maintained facilities, with several reviews highlighting the seamless experience offered by the attentive staff. Special mentions of staff members, including Badr and Moataz, emphasize the positive interactions and service provided.
The overall consensus is that City Seasons Hotel & Suites Muscat is a favored option for families in Muscat, providing spacious rooms, a pleasant environment, and easy access to nearby conveniences, ensuring a wonderful stay that guests hope to repeat.
4 Star
City Seasons Hotel & Suites Muscat offers a mix of positive experiences tied to the overall value and comfort of its accommodations. Guests frequently commend the hotel for providing good value for money, highlighting its spacious and well-equipped apartments that contribute to a generally comfortable stay. The staff are noted for being polite and well-mannered, enhancing the hospitable atmosphere expected in a four-star hotel. Many guests have been pleasantly surprised by the high standard of the hotel, appreciating the exceptional service and diverse amenities offered.
However, there are mixed reviews regarding the hotel's claim to a four-star status. Some guests suggest that the current state of the infrastructure is dated and could benefit from renovations to truly meet four-star expectations. Concerns were raised about the inflation of restaurant prices and the lack of valet parking, which detracted from the convenience typically associated with four-star hotels.
Overall, while there are areas in need of improvement, City Seasons Hotel & Suites Muscat remains a recommended choice for its comfort and service, albeit with some expectations for enhancement to align fully with its four-star rating.
Business
City Seasons Hotel & Suites Muscat stands out as a well-located and efficient option for business travelers visiting Muscat. Praised predominantly for its excellent location, it offers quick access from the airport and is conveniently situated near restaurants and a hypermarket. Guests appreciate the simple check-in and check-out processes, reflecting its efficiency in catering to busy professionals. The hotel strikes a balance between comfort and affordability, making it a logical choice for those seeking value. Although it is officially categorized as having four stars on some booking platforms, some reviews suggest that it more accurately meets three-star standards. However, the hotel continues to remain a reliable choice for numerous business trips. Facilities are described as appropriate for business needs, fitting the requirements of travelers who are primarily on business trips. While some reviews mention a shortage of staff affecting service levels, the overall business-friendly environment makes City Seasons Hotel a reasonable recommendation for those seeking a practical and cost-effective stay in Muscat.
Yes, City Seasons Hotel & Suites Muscat has pool(s) that belong to one or more of the following categories: Heated Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at City Seasons Hotel & Suites Muscat.
No, City Seasons Hotel & Suites Muscat doesn't allow dogs.
Yes, parking facilities are available at City Seasons Hotel & Suites Muscat.
Yes, City Seasons Hotel & Suites Muscat has a gym.