Harrah's Cherokee Valley River Casino & Hotel
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Summary of reviewsHarrah's Cherokee Valley River Casino & Hotel is well-regarded among guests for providing a delightful stay amidst the beautiful mountain landscape. The hotel’s location offers a serene and quiet retreat while maintaining convenient proximity to entertainment at the casino and local attractions in downtown Murphy. Guests particularly value the picturesque surroundings and the friendly, approachable staff that contribute to a welcoming atmosphere.
The hotel is consistently praised for its cleanliness and well-maintained facilities. The rooms are modern, spacious, and equipped with thoughtful features like numerous outlets and USB ports. Although some guests report concerns about mattress comfort, the majority find the accommodations to be comfortable and good value for money. The staff's friendliness and professionalism enhance the overall experience, with many guests noting their attentiveness and willingness to assist without being intrusive.
Dining options at the property are diverse and cater to different tastes. Guests enjoy a variety of dining environments, from a 24-hour food court to refined restaurants like The Landing and Brio Tuscan, both praised for their excellent cuisine. While breakfast offerings are limited, guests find satisfaction in nearby options. Despite the mixed reviews, the overall dining experience is regarded positively, adding to the hotel’s appeal.
The casino is a standout feature, offering an abundance of activities and entertainment options, complementing the hotel’s relaxing ambiance. However, parking is noted as a challenge, with limited spaces and construction noise being reported. Despite this, guests are willing to overlook these inconveniences due to the overall quality of their stay.
Overall, Harrah's Cherokee Valley River Casino & Hotel is celebrated for its pleasant environment, excellent service, and outstanding guest experience, making it a preferred choice for travelers seeking both relaxation and entertainment.
Categories
The hotel is consistently praised for its cleanliness and well-maintained facilities. The rooms are modern, spacious, and equipped with thoughtful features like numerous outlets and USB ports. Although some guests report concerns about mattress comfort, the majority find the accommodations to be comfortable and good value for money. The staff's friendliness and professionalism enhance the overall experience, with many guests noting their attentiveness and willingness to assist without being intrusive.
Dining options at the property are diverse and cater to different tastes. Guests enjoy a variety of dining environments, from a 24-hour food court to refined restaurants like The Landing and Brio Tuscan, both praised for their excellent cuisine. While breakfast offerings are limited, guests find satisfaction in nearby options. Despite the mixed reviews, the overall dining experience is regarded positively, adding to the hotel’s appeal.
The casino is a standout feature, offering an abundance of activities and entertainment options, complementing the hotel’s relaxing ambiance. However, parking is noted as a challenge, with limited spaces and construction noise being reported. Despite this, guests are willing to overlook these inconveniences due to the overall quality of their stay.
Overall, Harrah's Cherokee Valley River Casino & Hotel is celebrated for its pleasant environment, excellent service, and outstanding guest experience, making it a preferred choice for travelers seeking both relaxation and entertainment.
Hotel with Parking
This hotel offers free self-parking on-site, providing convenient access for guests. User reviews mention a parking garage for overflow, indicating substantial parking capacity for a large establishment.
4-Star Hotel
This resort offers a comprehensive experience with its casino, multiple dining options, spa, and entertainment venues. Guests can enjoy a variety of activities and amenities without leaving the property.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Small Hotel
Guest Reviews
Set amidst the scenic beauty of the mountains, Harrah's Cherokee Valley River Casino & Hotel boasts a great location that offers a serene and quiet atmosphere for guests. The hotel provides a beautiful mountain view, enhancing the overall experience with its picturesque surroundings. Its proximity to the casino ensures convenient access to entertainment, while also being close to downtown Murphy for those interested in exploring local attractions. The location is not too far off typical travel routes, making it an easy drop-in spot. Guests appreciate the friendliness of the staff, complemented by the hotel's easy-to-find and convenient setting. Overall, the location strikes a perfect balance between being close enough to entertainment and amenities while offering the tranquility of a mountain retreat.
Harrah's Cherokee Valley River Casino & Hotel offers a unique breakfast experience that leaves mixed impressions owing to its limited availability. While the hotel itself does not have a dedicated breakfast venue, guests have expressed satisfaction with breakfast offerings at nearby Starbucks and the Earl of Sandwich, both praised for their quality. However, options are noted to be somewhat limited, and there is a desire among guests for a more expansive breakfast buffet or dedicated breakfast restaurant within the hotel premises. The absence of breakfast amenities such as a complimentary offering is evident, prompting some guests to seek alternatives outside the on-site choices, especially since some dining options are not open early. Despite these challenges, the overall location is appreciated for its scenic beauty, suggesting a pleasant stay even if breakfast options are sparse.
Visitors to Harrah's Cherokee Valley River Casino & Hotel can expect a satisfying dining experience with a good range of options to suit different tastes. The property offers a variety of food choices, from a convenient 24-hour food court to more refined dining establishments. Guests appreciated the plentiful, reasonably priced dining options available on-site, ensuring meals are both accessible and enjoyable. The Landing restaurant is frequently praised for its excellent food and service, making it a standout choice for dinner. Likewise, Brio Tuscan restaurant is noted for its outstanding cuisine, contributing to an overall pleasant stay. While one guest experienced issues with their order from Nathan's, most reviews highlight the quality and variety of the dining options, ensuring guests have a safe, secure, clean, and comfortable culinary experience.
Harrah's Cherokee Valley River Casino & Hotel offers guests a pleasant stay with its well-maintained and modern rooms. The accommodations are consistently praised for their cleanliness and comfort, with guests appreciating the spacious layouts and thoughtful design elements like numerous outlets and USB ports. Many reviews highlight the rooms' modern appeal and large windows which create a bright atmosphere. Despite occasional noise from construction, guests find the rooms to be quiet, contributing to restful nights.
The beds receive mixed reviews, with some guests finding them exceptionally comfortable, while others note issues with mattress quality. However, the majority of guests report that their rooms are well furnished and provide good value. The hotel’s location is also commended for its convenience, allowing easy access to casino activities and dining options.
Moreover, the property’s intimate size seems to enhance the guest experience, fostering a friendly and welcoming environment. While the functionality of the rooms is emphasized, consistent valuing of cleanliness by the staff is noteworthy and adds to the overall positive experience. Despite a few comments about outdated room aesthetics and odors, these negative aspects are overshadowed by the prevalent praise for the accommodations' quality and hotel service.
Visitors to Harrah's Cherokee Valley River Casino & Hotel have varied experiences with the beds. Many guests find the beds to be comfortable, highlighting a good night's sleep provided by the cozy mattresses. The descriptions often include terms like comfy and describing sleep as akin to resting like a baby. However, there are notable inconsistencies, with some guests reporting issues with the mattresses being too soft, unsupportive, or lumpy, leading to discomfort. Pillow quality is also a point of contention, as several guests note dissatisfaction with pillow size and comfort, at times needing to request replacements. Overall, while many guests enjoy the comfort of the beds, others find room for improvement regarding bedding quality.
Nestled in a serene location, Harrah's Cherokee Valley River Casino & Hotel consistently impresses guests with its outstanding cleanliness and comfort. Visitors frequently describe the rooms as clean and comfortable, with many highlighting the hotel's spotless property and well-maintained spaces. This attention to detail extends across the entire facility, making it inviting and enjoyable for all who stay. The hotel's staff complements the immaculate environment with their friendliness and eagerness to help, without being intrusive. Guests appreciate the easy access to the property, which is described as a non-smoking facility, ensuring a pleasant experience for non-smokers. Overall, this clean and welcoming hotel offers good value, making it a preferred choice for travelers seeking a refreshing retreat.
Harrah's Cherokee Valley River Casino & Hotel boasts a team of staff that consistently receives high praise from guests for their friendliness and professionalism. Visitors often highlight the accommodating nature of the employees, who are described as willing to answer questions and handle various situations with grace and class. Specific mentions of staff members such as McKenzie at the café and Lindsey at check-in underline the excellent service provided across different areas of the hotel.
The front desk's professionalism and courteous approach set a welcoming tone for guests right from the start. Willie stands out as a particularly kind and helpful presence, contributing to a consistently positive experience for visitors. Guests have noted that staff members are approachable, consistently friendly, and maintain a professional demeanor throughout their interactions.
Despite an isolated instance of dissatisfaction, the majority of reviews emphasize the warmth and helpfulness of the team, making the overall atmosphere inviting and comfortable. The hotel staff manage to balance being attentive without overwhelming guests, ensuring a pleasant and relaxed stay for all who visit.
When visiting Harrah's Cherokee Valley River Casino & Hotel, guests should be prepared for parking challenges. Many visitors find parking inconvenient due to limited spaces near the hotel, leading to long walks from distant parking lots. This is especially troublesome for those with mobility issues or during inclement weather. The lack of guaranteed parking spaces for hotel guests and ongoing construction noise adds to the parking woes. Despite these concerns, the overall hotel experience remains positive, with guests expressing a willingness to return, perhaps more prepared for the parking situation. Adding more handicap spaces closer to the hotel and improving parking guidance could enhance the overall stay.
Harrah's Cherokee Valley River Casino & Hotel consistently receives high praise from its guests, who highlight the very good ambiance and the exceptional experience offered by the property. With a plethora of activities available, it is deemed a great hotel with lots to do, appealing to those looking to enjoy both relaxation and entertainment. The facilities at the hotel are described as very good, ensuring guests are comfortable and well-cared for during their stay.
The casino stands out as a particularly enjoyable feature, adding to the diverse array of amenities on offer. Guests also find the location to be convenient, noting its close proximity to surrounding attractions while maintaining a nice and quiet environment for relaxation. The overall sentiment from reviewers solidifies the hotel’s reputation as an exceptional choice for travelers seeking a superb getaway.
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Location
Breakfast
Dinner
Rooms
The beds receive mixed reviews, with some guests finding them exceptionally comfortable, while others note issues with mattress quality. However, the majority of guests report that their rooms are well furnished and provide good value. The hotel’s location is also commended for its convenience, allowing easy access to casino activities and dining options.
Moreover, the property’s intimate size seems to enhance the guest experience, fostering a friendly and welcoming environment. While the functionality of the rooms is emphasized, consistent valuing of cleanliness by the staff is noteworthy and adds to the overall positive experience. Despite a few comments about outdated room aesthetics and odors, these negative aspects are overshadowed by the prevalent praise for the accommodations' quality and hotel service.
Beds
Cleanliness
Staff
The front desk's professionalism and courteous approach set a welcoming tone for guests right from the start. Willie stands out as a particularly kind and helpful presence, contributing to a consistently positive experience for visitors. Guests have noted that staff members are approachable, consistently friendly, and maintain a professional demeanor throughout their interactions.
Despite an isolated instance of dissatisfaction, the majority of reviews emphasize the warmth and helpfulness of the team, making the overall atmosphere inviting and comfortable. The hotel staff manage to balance being attentive without overwhelming guests, ensuring a pleasant and relaxed stay for all who visit.
Parking
4 Star
The casino stands out as a particularly enjoyable feature, adding to the diverse array of amenities on offer. Guests also find the location to be convenient, noting its close proximity to surrounding attractions while maintaining a nice and quiet environment for relaxation. The overall sentiment from reviewers solidifies the hotel’s reputation as an exceptional choice for travelers seeking a superb getaway.
No, Harrah's Cherokee Valley River Casino & Hotel doesn't have any pool.
No, a spa isn't available at Harrah's Cherokee Valley River Casino & Hotel.
No, Harrah's Cherokee Valley River Casino & Hotel doesn't allow dogs.
Yes, parking facilities are available at Harrah's Cherokee Valley River Casino & Hotel.
No, Harrah's Cherokee Valley River Casino & Hotel doesn't have a gym.
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