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Summary of reviewsCASPAR Swiss Quality Hotel enjoys a prime and idyllic location in the tranquil, picturesque setting of Muri's old town. Positioned conveniently near essential services and attractions, including a nearby Coop and the S-Bahn station just a five-minute walk away, it offers guests easy access to the charming city and its monastery. The setting ensures a peaceful retreat while maintaining central accessibility, a combination appreciated by many visitors.
The accommodations at the hotel are highly praised for their modern and stylish renovation. Guests find the rooms spacious, clean and tastefully decorated with contemporary furnishings and necessary amenities such as large showers and coffee machines. The quiet, serene location of the hotel further adds to the overall comfort and satisfaction of the stay.
One standout aspect of CASPAR Swiss Quality Hotel is the exemplary service provided by the staff. Consistently described using terms like "friendly," "helpful," and "competent," the staff members go above and beyond to ensure every guest has a pleasant stay. Their attentiveness and willingness to assist with any requests significantly enhance the guest experience. The reception staff is particularly noted for their accommodating and efficient handling of various tasks, contributing to the warm, welcoming atmosphere of the hotel.
Business travelers also echo similar sentiments with positive feedback on the hotel's suitability for business purposes. The ample air supply during meetings, efficient communication and overall comfort make it a desirable choice for future stays, despite some less usual reception hours.
The breakfast experience at CASPAR Swiss Quality Hotel garners mixed reviews. While some guests enjoy the creative breakfast delivery to the door, consisting of a croissant, yogurt, fruit and orange juice, others feel it is limited and not in line with their expectations, particularly concerning the price. Some miss the traditional breakfast buffet and note issues such as poor ventilation and inconsistent service.
In summary, CASPAR Swiss Quality Hotel excels in providing a serene, comfortable and welcoming environment for its guests, backed by friendly staff and modern, well-equipped accommodations. Despite some mixed feedback on breakfast offerings, the overall guest experience is overwhelmingly positive, making it a notable choice for both leisure and business travelers. Show more
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Categories
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Room Types
Double or Twin RoomThis twin/double room features a flat-screen TV and tea/coffee maker, oak wood floors, boxspring bed, selected designer furniture
LoftThis twin/double room features a tea/coffee maker, oak wood floors, boxspring bed, selected designer furniture.
Duplex RoomThis quadruple room has a flat-screen TV, seating area and tea/coffee maker, oak wood floors, boxspring bed, selected designer furniture. 1st floor: bathroom & seating area, 2nd floor: sleeping area
Located at the house "Ochsen 1596"
Loft PremiumThis double room features a tea/coffee maker, oak wood floors, boxspring bed, selected designer furniture, highlight: free standing bathtub in the middle of the room
Located at the house "Wolf"
Historic Loft Premium RoomThis double room features a flat-screen TV and tea/coffee maker, oak wood floors, boxspring bed, selected designer furniture. Highlight: historic wall paintings
Located at the house "Gaststube Adler"
Single RoomThe single room offers a safe deposit box and heating. The unit has 1 bed.
Guest Reviews
Location
CASPAR Swiss Quality Hotel boasts a very good and central location, conveniently situated near Coop and a station. Guests appreciate the hotel for being in a quiet, yet centrally located spot in Muri, making it easy to discover the small but beautiful city, including the nearby monastery. The S-Bahn station is just a short 5-minute walk away, enhancing the ease of transport for visitors. Compliments extend to the serene and charming old town surroundings where the hotel is nestled, offering a peaceful retreat. Additionally, the hotel's close proximity to essential services and attractions has been positively highlighted. Overall, the location is described as superb—perfect for a comfortable stay in a picturesque setting.
Breakfast
The breakfast experience at CASPAR Swiss Quality Hotel has received mixed reviews from guests. On the positive side, the breakfast is often described as very good, tasty and abundant with fresh products such as fruits and cheeses. Some guests appreciated the lovingly prepared meals and the nice atmosphere of the breakfast room and lobby. However, many reviewers were less satisfied, highlighting that the breakfast is served differently than expected. Instead of a buffet, breakfast is typically delivered in a bag to the door, containing items like a croissant, a yogurt, a piece of fruit and orange juice. For some, this option felt refreshingly different, but many found it limited, sparse and not meeting their expectations, especially considering the CHF 20 charge. There was also dissatisfaction with the lack of choice and the absence of a traditional breakfast buffet. Issues such as poor ventilation, late breakfast timing and inconsistency in service further affected the overall experience. Overall, while some guests enjoyed the creative approach, others felt that the breakfast offerings could be more extensive and better aligned with their expectations.
Rooms
CASPAR Swiss Quality Hotel offers a delightful experience with its new and beautifully renovated rooms. Guests praise the modern and tastefully decorated accommodations, highlighting the clean and spacious nature of the rooms. The hotel seamlessly combines contemporary furnishings with functionality, ensuring all necessary amenities are available. Features like large showers, coffee machines and practical bathrooms enhance the comfort levels. Visitors appreciate the quiet location, contributing to a peaceful stay. Overall, the rooms are described as very clean, comfortable and efficiently designed, making for a pleasant and modern atmosphere.
Staff
Visitors to the CASPAR Swiss Quality Hotel consistently praise the exemplary service provided by the staff. Words like "friendly," "helpful," and "competent" appear repeatedly in guest feedback, highlighting a team that goes above and beyond to ensure a pleasant stay. The staff's friendliness manifests in various ways, from ensuring everything is well-maintained to making lovely gestures that enhance the guest experience.
Guests particularly appreciate the staff's attentiveness and their willingness to help with any requests. The reception desk receives special commendation for being very accommodating with the team adeptly handling tasks such as organizing taxis and facilitating smooth communication through digital access.
Though there are minor remarks, such as the breakfast staff's limited German proficiency and a lack of closed wardrobe space in rooms, the overwhelmingly positive sentiments towards the staff's courtesy and competence stand out. A stay at CASPAR Swiss Quality Hotel is marked by the warm, welcoming atmosphere created by its excellent staff, making it a memorable and pleasant experience for guests.
Business
CASPAR Swiss Quality Hotel receives generally positive feedback from business travelers. Many express a desire to return for future business trips, appreciating the ample air supply during meetings which enhances comfort. Communication before, during and after the stay is efficiently handled via email, contributing to a smooth experience. Despite some unusual reception hours starting at 8.00 a.m. on weekdays, the hotel is still recommended for both business and leisure, providing a gateway to exploring the city and surrounding region. The breakfast offerings, including an apple, bircher, croissant and orange juice, are noted to be a bit light, but these details do not overshadow the overall positive reception of the hotel's suitability for business purposes.
No, CASPAR Swiss Quality Hotel doesn't have any pool.
No, a spa isn't available at CASPAR Swiss Quality Hotel.
Yes, CASPAR Swiss Quality Hotel welcomes dogs.
Yes, parking facilities are available at CASPAR Swiss Quality Hotel.
No, CASPAR Swiss Quality Hotel doesn't have a gym.