Sercotel JC1 Murcia

Murcia 38.00950200, -1.14803900 , Avenida Juan Carlos I, 55 (Show on Map)
8.4
Very Good


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Summary of reviewsSercotel JC1 Murcia strikes a harmonious balance between tranquility and connectivity, nestled on the outskirts of Murcia yet with easy access to the city center via a nearby tram stop. Its strategic proximity to major roads and highways makes it an ideal choice for business travelers and those passing through. The peaceful environment is complemented by ample free parking, enhancing convenience for guests arriving by car.

Guest feedback on the breakfast at Sercotel JC1 Murcia reveals mixed experiences. Some patrons enjoy a varied and hearty meal with quality natural juices, while others critique the cost and limited variety. Cleanliness and timely food replenishment during breakfast are areas that could see improvement.

Dining at the hotel showcases a talented chef and friendly service, but the inconsistency in restaurant availability—such as closure on Sundays—and occasional food quality disappointments suggest considering nearby alternatives for meals.

Rooms at Sercotel JC1 Murcia are spacious, modern and well-lit, featuring exceptionally comfortable beds and clean facilities. Some guests, however, point out minor drawbacks like the absence of a kettle or coffee machine and occasional issues with room maintenance. Despite these, the overall comfort and modern facilities ensure a pleasant stay.

Guests laud the hotel's cleanliness, noting the spotless rooms and well-maintained areas. While isolated incidents of less-than-ideal cleaning are mentioned, they do not overshadow the general sense of excellent hygiene.

The staff at Sercotel JC1 Murcia are frequently commended for their professionalism and friendliness, enhancing guest experiences with their attentive service. Minor service delays do little to tarnish the positive impression left by the dedicated and welcoming staff.

WiFi connectivity presents a mixed picture; while some guests enjoy good speeds, others struggle with weak signals, particularly in rooms. The hotel might benefit from addressing these inconsistencies.

The gym, part of a larger sports complex, is well-equipped and clean. However, guests should be aware of the additional charge for its use, a detail that some find disappointing given the expectation of inclusive amenities at a hotel.

Family travelers find the hotel accommodating with spacious rooms and thoughtful provisions for children, ensuring a comfortable stay for all. The quality of bedding is particularly praised, contributing significantly to restful nights.

While the hotel meets many four-star standards, some guests feel it falls short in certain areas, such as room upgrades and staffing levels. Nevertheless, its proximity to the motorway and university makes it a solid option for business travelers.

In summary, Sercotel JC1 Murcia offers a blend of comfort, convenience and commendable service, making it a reliable choice for both business and leisure travelers seeking a peaceful yet well-connected stay in Murcia.
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Categories
Family Friendly Hotel
This hotel is well-regarded and offers comfortable accommodations for families.

Dog Friendly Hotel
This hotel ensures that guests feel welcomed alongside their canine friends. The ability to bring pets enhances the overall appeal of the hotel for animal lovers.

Business Hotel
Offers convenient amenities for business travelers. Close proximity to Terra Natura. Provides comfortable accommodations and services suitable for business stays.

Hotel with Parking
Sercotel JC1 Murcia provides on-site parking. The hotel offers a comfortable stay with the convenience of parking facilities, suitable for both leisure and business travelers.

Accessible Hotel
This hotel provides wheelchair access and includes a number of rooms that are adapted to ensure accessibility for guests.

Hotel with Gym
This 4-star hotel offers a fitness center, a Turkish steam bath, and a rooftop terrace. It provides modern accommodation.

4-Star Hotel
This modern 4-star hotel is located in Murcia's new business district and is a short tram ride from the city center. It features a restaurant and free Wi-Fi.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Romantic Hotel

Room Types
Double Room This modern, spacious room has 2 single beds. It features wooden floors and includes LCD satellite TV a workdesk, safe and private bathroom with bath or shower. Free Wi-Fi is also available.

Triple Room This modern, spacious room features wooden floors, an LCD TV, workdesk and private bathroom. An extra bed can be added upon request. It features 2 single beds that can be put together if needed.

Junior Suite This modern, spacious room has 1 double bed, a seating area with sofa bed, wooden floors, an LCD TV and a workdesk. The private bathroom features a spa bath and separate shower, slippers, bathrobe and toiletries.

Executive Double Room This double room has air conditioning, satellite TV and minibar. It features 2 single beds that can be put together if needed.

Twin Room Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. Featuring a patio, this twin room also provides air conditioning, a minibar and a flat-screen TV. The unit offers 2 beds.

Guest Reviews
8.4
Very Good
Location
Nestled on the outskirts of Murcia, the Sercotel JC1 Murcia finds itself in a location that strikes a balance between tranquility and connectivity. While it is situated away from the bustling city center, guests find the proximity to a tram stop highly convenient for quick access to downtown. The main road and motorway nearby make it an ideal choice for business travelers and those passing through.

The neighborhood, though quiet and safe, may lack immediate dining options, but this is offset by the ease of access to the city center and major highways. Parking is a breeze with ample free spaces in the vicinity, making it convenient for guests arriving by car.

Despite its distance from central Murcia, the hotel's location is praised for its practical benefits, including a seamless connection to public transportation and easy access for those traveling further afield. Guests appreciate the peaceful environment, free from the hustle and bustle of the city, making it a restful stopover with quick transit options to the heart of Murcia.

Breakfast
Guest opinions on the breakfast at Sercotel JC1 Murcia are decidedly mixed. Many visitors express satisfaction, noting that the breakfast is quite good with some commenting on its delicious taste and the extensive variety of sweet and savory options available. The natural juices receive particular praise for their quality. The breakfast is described as complete and hearty, occasionally mentioned as being good value for money, especially considering the variety of offerings.

However, there are significant critiques to consider. Some guests feel the breakfast is expensive relative to the variety and quality offered, describing it as expensive and not up to the standards of a four-star hotel. Issues with cleanliness and food replenishment were also pointed out with some mentioning dirty plates and food items left out for extended periods.

The buffet's variety is frequently highlighted as a shortcoming, referred to as scant with mediocre cold cuts and cheese and the lack of fresh products being noted. Attention to service during breakfast is another area where some feel improvement is needed, especially during the weekends when breakfast starts later.

While many guests find the breakfast quite good and occasionally fantastic or superb, the overall consensus suggests that while satisfactory to some, the breakfast may not completely meet the expectations of others, particularly given its cost.

Dinner
At Sercotel JC1 Murcia, the dining experience presents a mixed bag with a variety of opinions shedding light on different aspects of the hotel's restaurant and room service. Many guests appreciated the affordability and quality-price ratio of the menu, highlighting the delicious food served at the restaurant. The chef's talent did not go unnoticed with some even describing their dinner as very good or magnificent along with friendly service from the waitstaff.

However, the availability and consistency of the restaurant services left some guests dissatisfied. Issues such as the restaurant being closed on Sundays and other times, lack of variety and occasional poor food quality were common points of concern. The inconvenience of having room service only and limited options further compounded this dissatisfaction for some guests.

Service flaws like long waits, incorrect orders and some rude staff interactions, as well as the restaurant's lack of space and closure due to private events, also detracted from the experience. While some guests enjoyed their dinners on the terrace and praised the good prices, others found the offerings below the hotel's expected standards.

In conclusion, while there are notable highlights to dining at Sercotel JC1 Murcia, including good quality and value meals and a talented chef, the inconsistent availability and mixed quality of service and food can be a letdown. Guests planning to dine at the hotel might want to consider nearby alternatives, especially on Sundays or during private events.

Rooms
Nestled in the bustling area of Murcia, the Sercotel JC1 offers rooms that are impressively spacious and flooded with light. Guests notably appreciate the sizable and exceptionally comfortable beds, ensuring a restful slumber. The cleanliness and freshness of the rooms stand out with many visitors praising the modern and tidy appearance. Functional amenities and large bathrooms, some featuring luxurious touches like a jacuzzi tub, add to the overall comfort.

Despite its many positive aspects, a few areas for improvement have been noted. Some guests miss conveniences like a kettle or coffee machine and issues such as faulty plugs, outdated furniture and powerful showerheads were highlighted. Room temperature regulation and noise from the street or appliances were occasional concerns, but these were minor compared to the overall comfort and spaciousness experienced.

The hotel's modern decor and thoughtful details, such as comfortable pillows and well-stocked minibars, contribute to the pleasant atmosphere. In summary, Sercotel JC1 Murcia provides a blend of generous space, cleanliness, modern facilities and comfortable accommodations that make it a reliable choice for visitors seeking both convenience and comfort in Murcia.

Beds
Sercotel JC1 Murcia consistently impresses guests with its exceptional bedding quality. Numerous reviews highlight the spaciousness and comfort of the beds, often referring to them as large, very big and extra-large. The comfort level is frequently mentioned with descriptors such as very comfortable, cozy, super comfortable and extremely pleasant.

Guests also appreciate the supportive and soft pillows, which contribute significantly to an overall restful experience. Some prefer the king-size options, praising the ample sleeping space provided. The bedding quality is another praised aspect, suggesting that attention to detail in this area significantly enhances comfort.

Occasionally, guests note that beds may shift during the night or find them a little too firm or soft for their preference. Despite these minor concerns, the general consensus remains overwhelmingly positive. The combination of large, well-appointed beds and quality bedding underscores a commitment to ensuring a good night's rest for visitors at Sercotel JC1 Murcia.

Cleanliness
The cleanliness of Sercotel JC1 Murcia draws widespread praise from its guests. The hotel is described as newer with a spacious and clean feel, complemented by impeccable cleaning services. Multiple reviews highlight the clean and well-maintained facilities with specific mentions of the clean and tidy rooms. The overall cleanliness of the hotel is frequently commended with many guests noting that everything was very clean and spotlessly maintained.

However, some reviews point out occasional lapses such as dirty bedspreads, crumbs on the floor and marks on the toilet. Despite this, the majority of feedback emphasizes excellent room hygiene and the notable dedication of the cleaning staff. The spacious and modern rooms, clean bathrooms and comfortable beds also contribute positively to guest experiences.

Concerns about maintenance and isolated issues with cleanliness do not overshadow the prevalent view that the hotel offers great comfort and impeccable hygiene. Guests generally find the hotel's cleanliness to be a key factor in their pleasant stays.

Staff
The staff at Sercotel JC1 Murcia consistently receive high praise for their exceptional service and attentiveness. Guests highlight the relentless kindness and professionalism shown by both the reception and cleaning staff. The front desk service is particularly noted for being welcoming, efficient and helpful with any issues or inquiries. Breakfast and waiting staff also receive commendations for their friendliness and warm treatment. One standout detail is the strong reception team, always making guests feel valued and at home. Although there are occasional mentions of delays or lapses in specific situations, the overall impression is overwhelmingly positive with guests frequently describing their interactions with the staff as one of the main highlights of their stay.

Wi-Fi
Sercotel JC1 Murcia offers a mixed experience when it comes to WiFi connectivity. While some guests found the WiFi accessible with good or even very good speeds, others reported a less satisfactory experience. Several guests mentioned that the WiFi signal was weak or poor, especially in the rooms, making it difficult to work or stream content on devices like Netflix or YouTube. At times, the connection would drop or fail entirely. Certain parts of the hotel, such as hallways, seemed to offer better connectivity. Despite this, a few guests rated the WiFi as excellent and the best they've experienced, particularly noting its suitability for working. Overall, the quality of the WiFi at Sercotel JC1 Murcia appears to vary significantly depending on the location within the hotel.

Gym
Sercotel JC1 Murcia offers a well-equipped gym that guests find very good, clean and high quality. The gym is part of a comprehensive sports complex featuring facilities like professional pools and dance classes such as Zumba and Bachata. However, access to the gym is not included in the room price and incurs an extra charge of 6 euros per session. This fee applies as the gym is independently operated and not part of the hotel itself. Some guests expressed disappointment that the gym and other amenities like the pool were not free or clearly advertised as having additional costs. Despite this, the fitness center is conveniently large and close to major transportation routes, providing easy access and a range of activities for hotel visitors.

Parking
The guest reviews for Sercotel JC1 Murcia frequently highlight easy and plentiful parking options around the hotel. Many guests found it convenient to park on the street for free, though proximity to the hotel could vary. The location of the hotel, somewhat away from the city center, seems to contribute to the availability of ample street parking spots in a quiet area.

On the hotel's premises, secure parking is available, including an underground garage and spacious private parking. However, it's essential to note that these amenities come at an additional charge, which some reviews expressed as being on the higher side.

Overall, parking at Sercotel JC1 Murcia garners positive feedback for its ease and availability, making it a practical choice for guests traveling by car.

Family
Sercotel JC1 Murcia is highly praised for its family-oriented amenities, making it an ideal destination for those traveling with children. Guests appreciated the thoughtful details provided for babies, including cribs, baby bathtubs, soaps and books, ensuring convenience for families with young ones. The hotel's spacious and clean rooms were highlighted as comfortable and well-suited for family stays. Despite some noise, the overall care and pleasant atmosphere contributed to a memorable family visit. Additionally, the availability of child-friendly meals adds to the convenience, making it a good choice for family getaways.

4 Star
Sercotel JC1 Murcia has been a topic of varying guest feedback regarding its four-star rating, facilities and services. Many guests have pointed out that while the hotel does offer several amenities consistent with a four-star standard—such as a commendable breakfast spread, good facilities and impressive service—there are areas that fall short of expectations. Some common criticisms include rooms and hallways needing an upgrade, insufficient cleanliness in certain areas and a need for more staff to enhance service efficiency. Despite these issues, the hotel’s proximity to the university stands out as a positive aspect. On the whole, while some guests feel it aligns with the lower band of four-star hotels, others believe it falls short, offering a mixed yet generally satisfactory experience.

Business
Sercotel JC1 Murcia is strategically located close to the motorway, making it an excellent choice for business travelers. The hotel is evidently tailored to cater to short stays and business purposes, offering convenient and quiet accommodation for those traveling for work. The available facilities and space are particularly suited for business meetings and conferences. Guests have consistently had excellent experiences at this hotel, highlighting its fair and decent rooms, overall good quality and business-friendly services. For those looking for a place to stay for business trips in Murcia, Sercotel JC1 Murcia is notably a very good option.

Dog Friendly
Sercotel JC1 Murcia stands out for its pet-friendly disposition, making it a go-to option for travelers with furry companions. The hotel garners appreciation for its exceptional attention to pets, ensuring that guests feel welcomed alongside their canine friends. However, it's worth noting that the fee for accommodating pets is perceived as relatively high compared to other establishments, costing around 20€ to 25€ per stay.

Despite the cost, the ability to bring pets is a significant perk, enhancing the overall appeal of the hotel for animal lovers. While the hotel does enforce a strict pet policy, it remains fair and is generally acceptable to pet owners who value the care provided to their pets. The positive reception of the hotel’s dog-friendly facilities and services speaks volumes about its commitment to catering to guests with pets.


No, Sercotel JC1 Murcia doesn't have any pool.

No, a spa isn't available at Sercotel JC1 Murcia.

Yes, Sercotel JC1 Murcia welcomes dogs.

Yes, parking facilities are available at Sercotel JC1 Murcia.

Yes, Sercotel JC1 Murcia has a gym.

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