Sercotel Amistad Murcia
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Summary of reviewsSercotel Amistad Murcia enjoys high praise from travelers, primarily due to its outstanding location, exceptional cleanliness and comfort and exemplary staff service.
Situated in the heart of Murcia, the hotel is centrally located, providing easy access to key attractions such as the historic center, Murcia Cathedral and El Corte Inglés department store. The convenient location, combined with on-site parking and accessibility from the highway, makes it an ideal base for both exploring and conducting business in the city. Guests particularly appreciate the proximity to cafes, restaurants and bars, offering ample dining and entertainment options within walking distance.
The rooms at Sercotel Amistad Murcia are frequently described as spacious, modern and meticulously clean. Many reviewers commend the combination of size, comfort and modern amenities, noting well-functioning air conditioning and soundproofing. The quiet ambiance, friendly staff and helpful service further enhance the experience, ensuring a restful stay. However, a few guests have occasionally reported issues with room conditions, such as outdated decor or minor maintenance needs.
The breakfast service is another highlight with many guests lauding its variety and quality. The buffet offers extensive hot and cold options, described as well-prepared and delicious. The friendly and attentive staff contribute to a pleasant dining atmosphere. Nonetheless, some guests find the breakfast to be expensive and there are occasional mentions of slow replenishment and items in need of improvement.
Dinner at the hotel presents a mixed experience. While some guests praise the quality and taste of meals, especially during special occasions, others note limited options and high prices. As a result, many prefer exploring nearby dining establishments.
Cleanliness is a consistent strong point with guests frequently noting the hotel's spotless environment and high sanitary standards. The modern and comfortable layout of the rooms, combined with the hotel’s central location, are greatly appreciated. The staff’s friendliness and professionalism contribute to the positive overall impression.
In terms of WiFi, guests have mixed experiences. While many find the connection reliable and easy to use, others report sporadic connectivity issues. Similarly, parking receives divided opinions; it's considered convenient and secure, though the high cost and narrow spaces are points of contention.
The beds generally receive favorable reviews for comfort, although preferences for mattress firmness vary among guests. Some mention preferences for softer or firmer pillows and a few report issues with bed size or condition.
Despite some guests questioning its four-star rating due to outdated amenities, the hotel remains a popular choice for both business and leisure travelers. Business travelers, in particular, value the hotel's quiet and functional environment, which aligns well with professional needs.
Overall, Sercotel Amistad Murcia is well-regarded for its prime location, cleanliness, comfortable rooms and exceptionally friendly and attentive staff, making it a highly recommended option for visitors to Murcia.
Categories
Situated in the heart of Murcia, the hotel is centrally located, providing easy access to key attractions such as the historic center, Murcia Cathedral and El Corte Inglés department store. The convenient location, combined with on-site parking and accessibility from the highway, makes it an ideal base for both exploring and conducting business in the city. Guests particularly appreciate the proximity to cafes, restaurants and bars, offering ample dining and entertainment options within walking distance.
The rooms at Sercotel Amistad Murcia are frequently described as spacious, modern and meticulously clean. Many reviewers commend the combination of size, comfort and modern amenities, noting well-functioning air conditioning and soundproofing. The quiet ambiance, friendly staff and helpful service further enhance the experience, ensuring a restful stay. However, a few guests have occasionally reported issues with room conditions, such as outdated decor or minor maintenance needs.
The breakfast service is another highlight with many guests lauding its variety and quality. The buffet offers extensive hot and cold options, described as well-prepared and delicious. The friendly and attentive staff contribute to a pleasant dining atmosphere. Nonetheless, some guests find the breakfast to be expensive and there are occasional mentions of slow replenishment and items in need of improvement.
Dinner at the hotel presents a mixed experience. While some guests praise the quality and taste of meals, especially during special occasions, others note limited options and high prices. As a result, many prefer exploring nearby dining establishments.
Cleanliness is a consistent strong point with guests frequently noting the hotel's spotless environment and high sanitary standards. The modern and comfortable layout of the rooms, combined with the hotel’s central location, are greatly appreciated. The staff’s friendliness and professionalism contribute to the positive overall impression.
In terms of WiFi, guests have mixed experiences. While many find the connection reliable and easy to use, others report sporadic connectivity issues. Similarly, parking receives divided opinions; it's considered convenient and secure, though the high cost and narrow spaces are points of contention.
The beds generally receive favorable reviews for comfort, although preferences for mattress firmness vary among guests. Some mention preferences for softer or firmer pillows and a few report issues with bed size or condition.
Despite some guests questioning its four-star rating due to outdated amenities, the hotel remains a popular choice for both business and leisure travelers. Business travelers, in particular, value the hotel's quiet and functional environment, which aligns well with professional needs.
Overall, Sercotel Amistad Murcia is well-regarded for its prime location, cleanliness, comfortable rooms and exceptionally friendly and attentive staff, making it a highly recommended option for visitors to Murcia.
Dog Friendly Hotel
This hotel caters to pet owners with thoughtful amenities, including a feeder, water dispenser and bed specifically for dogs. Dogs up to 10 kg are allowed.
Hotel near Nightlife Spots
Located in Murcia, this hotel is near popular nightlife spots and offers easy access to the city's entertainment venues. Its proximity to Condestable provides a convenient base for exploring the local scene.
Business Hotel
This contemporary hotel is situated in a central location within the business district. Although specific details about meeting spaces are not available, its location makes it suitable for business travelers.
Hotel with Parking
The hotel has parking available, including a private garage. Parking is subject to a daily price. Parking spaces can only be reserved upon arrival at the hotel.
Accessible Hotel
Sercotel Amistad Murcia is listed among accessible hotels in Murcia. It offers on-site parking and modern rooms, and is equipped to welcome guests requiring accessible facilities.
4-Star Hotel
Situated in Murcia's main shopping and business area, this hotel offers modern rooms with convenient amenities. Its central location and on-site parking make it suitable for both leisure and business travelers.
Hotel for Honeymoon
Romantic Hotel
Hotel with Gym
About Sercotel Amistad Murcia
License: H.MU.532
Guest Reviews
Location
Guests also appreciate the ease of access from the highway and the availability of on-site parking, making it hassle-free for those arriving by car. The proximity to cafes, restaurants and bars ensures that visitors have plenty of dining and entertainment choices nearby.
Moreover, the hotel maintains a high standard of cleanliness and comfort with spacious rooms that contribute to a restful stay. The friendly and professional staff further enhance the overall experience, providing excellent service and attention.
In summary, Sercotel Amistad Murcia offers a combination of prime location, convenience and comfort, making it a highly recommended option for both business and leisure travelers visiting Murcia.
Breakfast
The friendly and attentive staff are frequently praised for enhancing the breakfast experience, ensuring a pleasant atmosphere in the dining area. The location of the breakfast room with its natural daylight and sometimes beautiful views, adds to the positive ambiance.
Despite the praise, several guests mention that the breakfast is quite expensive with frequent comments about the high price not matching the offerings. Issues like slow replenishment of food items, lack of fresh products like yogurts and poor quality pastries are also noted by some guests.
In conclusion, while the breakfast at Sercotel Amistad Murcia is generally well-regarded for its variety, quality and service, potential guests should be aware of the relatively high cost associated with it.
Dinner
However, there are several areas for improvement. Some guests found the dinner options to be very limited with a noticeable lack of Murcian dishes. Others mentioned that the food appeared to be pre-prepared and reheated, which impacted the dining experience negatively. Additionally, the service was often described as slow and the prices were considered high with some guests pointing out specific instances of overpriced items like a regular salad for €12.
Overall, while the dinners can be enjoyable, many guests prefer exploring the numerous dining options around the hotel given the issues with limited variety and high costs at the hotel’s restaurant. The presence of local establishments nearby proves convenient for those who opt to eat elsewhere.
Rooms
Guests frequently highlight the strategic location of the hotel, situated near El Corte Inglés and within easy access to central Murcia. The proximity to shopping areas and pleasant park views from some rooms add to the appeal. The modern amenities, including well-functioning air conditioning and perfectly soundproofed rooms, are commonly praised, along with the clean and newly renovated bathrooms. Special mentions are given to the quiet ambiance, particularly in rooms overlooking San Esteban Park.
However, some feedback points to inconsistencies in room conditions. A few guests report issues such as rooms that are small, outdated or in need of repairs. Some rooms had problems with air conditioning, cleanliness or an unpleasant odor. Despite these occasional drawbacks, the overall consensus remains positive, emphasizing spacious, well-decorated and comfortable accommodations.
The hotel’s dedication to maintaining a high standard of room quality and the helpfulness of the staff leave a favorable impression among visitors. Whether noting the excellent soundproofing, modern decor or the quality of the breakfast, guests often conclude their stay at Sercotel Amistad Murcia feeling satisfied and well-cared for.
Beds
Most reviewers appreciated the cleanliness and quality of their accommodations with mentions of mattress comfort and supportive bedding. Particularly highlighted were rooms featuring comfortable beds and large walk-in showers, enhancing the overall comfort experience. The friendly and polite staff further contributed to a positive stay.
Despite the general trend of comfort, some guests encountered issues with their beds. Several reviews mentioned uncomfortable or hard mattresses and a few guests found their beds sinking in the center or too small. Specific points of contention included old mattresses and pillows as well as dissatisfaction with twin beds when a double bed was requested.
While there were occasional remarks about narrow or small double beds, the prevailing sentiment indicated that Sercotel Amistad Murcia provides a restful and comfortable sleep environment for most of its guests.
Cleanliness
Guests also appreciate the modern and comfortable design of the rooms, highlighting their spaciousness and careful maintenance. The hotel's central location next to El Corte Inglés is a bonus, providing easy access to local attractions and convenience for those traveling by car.
In addition to the superb cleanliness, the hotel staff receives accolades for their efficiency and friendliness, contributing to an overall pleasant stay experience. Whether it's the reception team or the housekeeping staff, the personnel are noted for their helpfulness and professionalism.
While the vast majority of reviews are positive regarding cleanliness, there are a few mentions of issues, such as rooms smelling of smoke or occasional lapses in thorough cleaning. However, these are exceptions rather than the norm. Overall, the Sercotel Amistad Murcia stands out as a clean, modern and well-located hotel, providing guests with comfortable accommodations and excellent service.
Staff
The receptionists, in particular, are highlighted as being courteous with special mentions of their efficiency and capability in handling guests' needs. Many guests appreciate the politeness and the positive attitude of the team, making their stay more enjoyable. Whether it’s dealing with inquiries or accommodating requests, the staff’s supportive nature and their commitment to customer satisfaction shine through.
However, there are occasional mentions of less favorable experiences, such as a few instances where staff were perceived as less friendly or not as helpful. Despite these isolated comments, the overall consensus remains overwhelmingly positive.
In summary, Sercotel Amistad Murcia's staff is a standout feature of this establishment. Their friendly and attentive manner, combined with their professional service, leaves a lasting impression on guests and contributes significantly to the hotel's reputation.
Wi-Fi
However, not all experiences are consistent. A number of guests reported slow or unreliable WiFi at times with some finding it sporadic or difficult to connect. Despite these occasional challenges, the reception staff is always present, helpful and ready to provide the necessary WiFi information or assistance. Overall, while there are some inconsistencies, many guests found the WiFi service satisfactory for their needs.
Parking
However, numerous guests mention that the parking spaces are narrow and can be tight, making parking a bit challenging. The most frequent concern is the high cost with many considering the daily fee of around 22 to 24 euros as quite expensive, especially compared to other options in the area or Spanish parking prices in general. Despite these costs, the parking service remains a valued feature for those prioritizing convenience and security over price.
In summary, while the parking at Sercotel Amistad Murcia is secure and conveniently located, the high fees and sometimes narrow spaces are points of contention among guests.
Nightlife
4 Star
Business
The hotel is frequently recommended for its value for money and high-quality service. Additionally, the availability of a free parking area adds to the convenience, making logistics simple for those traveling by car. While one guest mentioned that the room was very hot, overall, the feedback highlights the hotel as an optimal location for those conducting business in Murcia. The combination of good location, quiet atmosphere and efficient business services make Sercotel Amistad Murcia a reliable choice for any business trip.
Accessible
Dog Friendly
No, Sercotel Amistad Murcia doesn't have any pool.
No, a spa isn't available at Sercotel Amistad Murcia.
Yes, Sercotel Amistad Murcia welcomes dogs.
Yes, parking facilities are available at Sercotel Amistad Murcia.
Yes, Sercotel Amistad Murcia has a gym.
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