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Summary of reviewsNovotel München Messe, praised for its prime location, offers excellent connectivity and convenience for both business travelers and tourists. Situated adjacent to the U2 subway station and close to Messe München trade fair and congress center, the hotel provides easy access to the city center and main attractions. With the Riem Arcaden shopping center right next door, guests have a plethora of shopping and dining options at their fingertips, all within a tranquil setting.
Breakfast at Novotel München Messe receives high commendations for its rich variety and quality, deeming it a highlight of the guests' stay despite its relatively high price. The buffet offers an extensive selection, including fresh cheeses, fish and pastries with attentive service enhancing the dining experience.
Dinner options, although praised for quality and service, are more mixed in feedback. The dining experience is noted for its tasty offerings and excellent service, particularly on special occasions like New Year's Eve. However, the limited evening menu and occasional long wait times at the bar suggest room for improvement.
The rooms at Novotel München Messe are consistently praised for their cleanliness, spaciousness and modern amenities such as USB ports and induction pads for mobile device charging. Family rooms, in particular, receive acclaim for their size and comfort, making it a favorable choice for families. While there are occasional comments about carpet cleanliness and maintenance issues, the general sentiment is one of satisfaction.
Cleanliness across the hotel generally meets high standards with rooms and common areas frequently described as spotless and well-maintained. Nevertheless, some guests noted inconsistencies, such as dirty carpets and superficial cleanings, indicating a need for more thorough housekeeping in certain areas.
The staff at Novotel München Messe are regarded as a significant asset, renowned for their friendliness, helpfulness and professionalism. Guests often commend the team for their efficient service and warm demeanor, contributing greatly to a positive guest experience.
WiFi services at the hotel typically perform well with most guests finding the internet fast, stable and reliable. However, there are occasional connectivity issues, including network drops and re-registration requirements, implying some room for improvement.
The hotel's family-friendly atmosphere is another strong point with spacious family rooms, welcoming staff and thoughtful amenities like a safe swimming pool and small stuffed animals for children, which greatly enhance the experience for family travelers.
Beds receive largely positive feedback for their comfort and spaciousness, although the pillows are a point of contention with some guests finding them too hard. Occasional remarks about mattresses being too soft or unstable were noted, but overall, guests find the bedding conducive to a restful night's sleep.
In summary, Novotel München Messe distinguishes itself through its strategic location, high-quality breakfast, clean and modern rooms, welcoming staff and family-friendliness, making it a well-rounded and appealing choice for those visiting Munich. Show more
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Hotel near Golf Courses
Located near the Messe, this hotel offers convenient access to golf courses in the eastern part of Munich. It caters to business and leisure travelers, making it suitable for golf enthusiasts.
Accessible Hotel
Novotel München Messe is wheelchair accessible throughout its grounds. Rooms feature walk-in showers. The hotel offers accessible entrance to the fairgrounds directly from its location.
Hotel with EV Charging Stations
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Gym
4-Star Hotel
Room Types
Superior Double RoomAir-conditioned room with cable TV and a private bathroom.
Offers a free minibar, tea/coffee facilities, and an internet discount.
Standard Double RoomRenovated in December 2013, this air-conditioned room with cable TV and a private bathroom.
Please note that this room has no capacity for additional beds.
Standard Twin RoomRenovated in December 2013, this air-conditioned room with cable TV and a private bathroom.
Please note that this room has no capacity for additional beds.
Standard Queen RoomRenovated in December 2013, this air-conditioned room with cable TV and a private bathroom.
Please note that this room has no capacity for additional beds.
Executive Double Room with Sofa BedRenovated in December 2013, this air-conditioned room with cable TV and a private bathroom.
Spacious room offering a comfortable seating area, a free minibar, tea/coffee facilities, and an internet discount.
Guest Reviews
8.3
Very Good
Location
Novotel München Messe boasts an excellent location, making it a prime choice for both business travelers and tourists. Situated just steps away from the U2 subway station, guests can easily access Munich's city center and main attractions within minutes. The hotel's proximity to the Messe München trade fair and congress center makes it ideal for those attending events and exhibitions.
Adjacent to the Riem Arcaden shopping center, visitors can enjoy a variety of shopping opportunities, restaurants and services right at their doorstep. The area is also noted for its tranquility, away from the hustle and bustle of downtown Munich, providing a peaceful setting while still being highly accessible.
In addition to the convenient metro connections, the hotel is just a short drive from the airport, further enhancing its appeal for international travelers. The nearby highway also offers straightforward routes for those traveling by car with ample parking available.
Overall, the Novotel München Messe is highly regarded for its strategic location, comfortable accommodations and excellent connectivity, making it a well-rounded choice for anyone visiting Munich.
Breakfast
Guests of Novotel München Messe have shared overwhelmingly positive remarks regarding the hotel's breakfast offerings, underscoring its exceptional quality and variety. Described by many as "rich," "plentiful," and "diverse," the breakfast buffet features an extensive selection of fresh products, including cheese, fish, pastries and more. Numerous reviews highlight the "excellent" and "fantastic" nature of the breakfast with some noting the high quality and superior service provided by the staff.
The breakfast room itself is well-liked for its good location and cozy, comfortable atmosphere. The breakfast service has been praised for being highly attentive, further enhancing the guest experience.
However, some reviewers noted the price of the breakfast as a point of contention. At €24 to €26 per person, some found it to be on the expensive side, especially given other nearby dining options. Despite these occasional concerns, the general consensus is that the breakfast is worth the price, given its quality and breadth.
In summary, breakfast at Novotel München Messe is widely regarded as a highlight of the guest experience, offering a plentiful and diverse spread that caters to various tastes and preferences.
Dinner
Dining at Novotel München Messe has garnered a variety of opinions with many highlights accentuating the positive aspects of the culinary experience. Guests often praise the food quality, noting that both breakfast and dinner are very tasty. Standout mentions include an amazing lunch and particularly delicious dinners with the New Year's Eve buffet being notably abundant. The restaurant service is frequently described as good with top-notch service extending to room service as well.
The bar is also a high point with guests commending the fantastic job done by the bartender and the amazing cocktails served. Many appreciate the option to enjoy a nightcap in a relaxed atmosphere and the spacious setup of the dining areas is often highlighted.
However, some aspects of the dining experience could use improvement. The restaurant’s evening menu is noted to be somewhat limited with only four dishes available and could benefit from expansion. The menu selection, particularly for dinner options, isn't consistently well-received with some diners describing the food as low budget or lacking in quality. Specific dishes like the risotto received notably poor feedback. Moreover, some guests experienced long waiting times at the bar during busy periods and there were complaints about dishes being cleared away too quickly during breakfast.
Despite these critiques, many reviews still reflect satisfaction with the overall food experience at Novotel München Messe. The convenience of having dining options available until late at night is appreciated, although there are remarks about the lack of good dinner options listed by the hotel staff after 10 pm. For those looking to explore, the surroundings offer several options for an aperitif and dinner, adding to the dining appeal of the location.
Rooms
Novotel München Messe is widely praised for its spacious, clean and modern rooms. Guests frequently mention the rooms are well-furnished with necessary amenities including USB ports and induction pads for mobile device charging. Many reviews highlight the appealing design and modern furniture, making the rooms both functional and aesthetically pleasing. Despite its proximity to a busy mall and street, the rooms are noted for being quiet and well soundproofed, ensuring a restful stay.
Families will find the rooms particularly accommodating with several guests appreciating the spacious family rooms that include comfortable beds and modern conveniences. The bathrooms are also well-appointed and spacious with guests enjoying features like large countertops and excellent shower facilities.
Cleanliness stands out as a consistent positive throughout the reviews. Many guests found their rooms to be spotless and well-maintained, adding to the overall comfort of their stay. The room decor is frequently described as both beautiful and modern, contributing to a pleasant and welcoming atmosphere.
While the majority of the feedback is positive, a few guests did mention issues such as smaller room sizes, especially for families and occasional maintenance concerns like cleanliness of the carpet or bathroom lighting. Despite these minor drawbacks, the overall sentiment reflects a high level of satisfaction with the room quality and amenities at Novotel München Messe.
Beds
Novotel München Messe has been receiving a fair share of praise for the comfort of its beds with many guests highlighting the delightful experience of resting on them. Reviews mention that the beds are very comfortable, spacious and provide an enjoyable night's sleep. Words like "wonderful," "excellent," and "super comfortable" frequently appear, reinforcing the overall positive sentiment.
One notable comfort feature is the availability of a choice of different pillows, which many guests appreciated. However, while the beds often receive accolades, the pillows themselves seem to be a point of contention. A recurring comment indicates that the pillows are often too hard or high, causing discomfort for some guests. Additionally, there are mixed reactions regarding the softness of the mattresses. Some guests find them ideally soft, while others mention that they are too soft for their liking with a few noting that they felt they sunk in too much.
A few less favorable reviews mention that the beds can be either too hard or unstable. Additionally, for those using extra or sofa beds, comfort levels seem to drop significantly, as some reviewers pointed out these additional sleeping arrangements were not as comfortable as the main beds.
In terms of room comfort, several guests also noted the cleanliness and spaciousness of the rooms, adding to the overall pleasant stay. However, there were sporadic mentions of minor cleanliness issues unrelated to the beds themselves. Despite these, the predominant feedback remains highly positive with the beds at Novotel München Messe offering a potentially restful and comfortable stay for most visitors.
Cleanliness
The cleanliness reviews for Novotel München Messe present a largely positive picture with guests frequently highlighting the cleanliness and tidiness of the hotel. Recurring mentions of "clean room," "very clean," and "spotlessly clean room" suggest that for many visitors, the hotel's housekeeping standards met or exceeded expectations. Rooms are often described as clean, well-maintained and organized, contributing to a comfortable and welcoming environment.
Additionally, a number of guests appreciated that the hotel overall appeared clean and not worn out. The common areas, including the lobby and breakfast room, also received praise for their cleanliness. Staff were often cited as friendly and helpful, which may have added to guests' perception of a clean and well-run establishment.
However, there are several areas where the hotel’s cleanliness standards have been inconsistent. Some guests reported issues with dirty carpets, stained with visible marks. Specific complaints include mold in showers, dusty surfaces and unclean bathrooms with lingering odors. There were occasional mentions of superficial cleaning and a need for more thorough housekeeping, especially in critical areas. Some also noted unclean conditions upon arrival or that cleaning was done only on request.
Guests' feedback highlighted that while the hotel generally maintains a good standard of cleanliness, there are specific areas that need more attention to avoid leaving a mixed impression. Improved consistency in cleaning practices and addressing the identified issues could enhance overall guest satisfaction.
Staff
Nestled in the heart of Munich's dynamic Messe district, Novotel München Messe is praised for its exceptional staff. Guests frequently commend the team for their friendliness, helpfulness and professional demeanor. The reception staff, in particular, consistently strive to accommodate all guest needs and are noted for their efficient service and warm greetings. The team shows great care for customers and their collaborative spirit leaves a positive impression on visitors.
Reviewers highlight that the hotel staff, including those in service areas and the bar, are not only friendly but also very approachable and understanding. Their consistent efforts to offer help and support enhance the guest experience considerably. There are special mentions for individuals who made notable efforts, underscoring the personalized attention guests receive.
While a few reviews mention areas for improvement, such as the need for further training among some team members, the overwhelming sentiment is one of satisfaction with the staff's availability, responsiveness and competence. The staff's ability to handle specific requests and provide prompt and friendly service significantly contributes to a pleasant stay at the hotel. Guests have particularly fond memories of the team’s excellent handling of special occasions and requests, enhancing their overall experience.
In summary, Novotel München Messe stands out for its warm, attentive and professional staff, who are integral in creating a welcoming atmosphere and ensuring that guests feel well taken care of throughout their stay.
Wi-Fi
Novotel München Messe offers a mixed experience with its WiFi services. Many guests have praised the internet for being fast, stable and reliable. High-speed and complimentary WiFi with sufficient speed for streaming services like Netflix is available. Besides, the WiFi speed often garners appreciation for being good enough for various online activities.
However, some guests faced connectivity issues, including network drops and the need to frequently re-register to maintain access. In a few cases, the WiFi connection was noted as practically non-existent or unsecured. Despite these sporadic issues, most of the reviews highlight the WiFi at Novotel München Messe as a robust network, ensuring uninterrupted and reliable internet service overall. Induction pads for mobile device charging add to the hotel’s tech-friendly amenities.
Family
Novotel München Messe stands out as an ideal choice for families visiting Munich. The accommodation consistently receives praise for its spacious family rooms, which comfortably house up to four people. Many families appreciate the large, modern and clean rooms that provide ample space for everyone to relax. Despite a few noting that some family rooms could be bigger, overall, the rooms are described as spacious and comfortable, making them a perfect retreat after a busy day exploring the city.
Families find the hotel's service to be particularly accommodating with staff members going out of their way to make guests feel welcome. Little touches, such as providing small stuffed animals for children at check-in, add an extra layer of delight for young visitors. The hotel's quiet and serene location, away from the city center, offers a peaceful stay conducive to family privacy and relaxation.
Parents also appreciate the hotel's amenities designed with children in mind. The on-site swimming pool is highlighted as a safe and enjoyable spot for kids. The hotel's close proximity to a nearby mall adds to the convenience, providing easy access to shopping and dining options, which is especially beneficial for those traveling with children.
Moreover, the hotel's cozy bar and leisure areas contribute to a pleasant family experience, allowing everyone to unwind and enjoy some quality time together. The Novotel München Messe's family-friendly atmosphere and thoughtful services earn it high recommendations from those who have stayed, making it a top choice for family travelers to Munich.
4 Star
Novotel München Messe typically receives mixed reviews regarding its status as a four-star hotel. While some guests affirm that the hotel does indeed meet four-star standards and provide elevated experiences, others feel the quality falls short, aligning more with a three-star rating. Positive comments highlight the hotel's high-tech features, stylish decor and overall comfort, suggesting that certain aspects of the hotel do reach a higher standard. Guests have also noted that the hotel is particularly suitable for business travelers and offers affordable services during trade fairs. However, several reviews express disappointment, citing that the breakfast buffet and general services do not consistently meet four-star expectations and some feel the pricing does not reflect the service quality provided. There are conflicting opinions about the hotel's service with some guests pointing out limitations and lack of typical four-star amenities such as luggage handling. Despite these mixed opinions, many find the hotel to be very good with certain areas benefiting from recent renovations that enhance its appeal.
Business
Novotel München Messe stands out as a highly recommended hotel for business travelers, primarily due to its strategic location. Positioned just a short walk from the fairground and congress center, it offers excellent proximity for trade show and conference attendees. The hotel’s location also ensures easy access to the city center, making it a convenient base for various business activities.
The hotel is noted for its business-friendly environment and facilities. It provides clean and functional equipment suitable for business needs, alongside comprehensive networking and meeting facilities. The conference catering and business amenities receive positive feedback for meeting the needs of business guests. Business travelers appreciate the hotel's flexibility with check-in and check-out times, which adds to the overall convenience.
The Novotel München Messe maintains a professional atmosphere that is ideal for business meetings and trips, making it a great place for business dining and gatherings. Guests have highlighted the highly professional staff and their ability to resolve issues immediately, contributing to a smooth business travel experience.
While the overall ambiance is businesslike rather than cozy, this aligns well with its purpose as a business hotel. The clientele is predominantly business-oriented, ensuring a professional environment that is conducive to work and networking.
In summary, Novotel München Messe is highly valued for its prime location, professional service and dedicated business facilities, making it a perfect choice for business travelers attending trade fairs and conferences in Munich.
Accessible
Novotel München Messe receives commendable feedback for its accessibility features, making it a suitable choice for guests with disabilities. The hotel's location is highly praised for its ease of access, situated conveniently near the subway and offering easy connections to the metro and highway. Guests mentioned that traveling from the train station via U2 is straightforward.
Visitors noted that the hotel is spacious, providing ample room for wheelchair users to maneuver. The accessible rooms are well-equipped, featuring amenities such as wall-mounted shower chairs and side-wall flush buttons on toilets. The bathrooms also allow for driving under the sink with a wheelchair, enhancing the level of convenience.
However, it's important to note that while the hotel is partly accessible and has some rooms specifically designed for accessibility, these accessible rooms are limited and must be requested in advance. Despite some feedback highlighting poor accessibility in certain areas, the overall experience for guests with mobility impairments is generally positive. The hotel is praised for being very good and easily accessible, suitable for those needing mobility aids.
No, Novotel München Messe doesn't have any pool.
No, a spa isn't available at Novotel München Messe.
Yes, Novotel München Messe welcomes dogs.
No, parking facilities aren't available at Novotel München Messe.