Mercure Hotel München Süd Messe
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Summary of reviewsMercure Hotel München Süd Messe is a suitable choice for travelers seeking a peaceful stay in Munich while offering reliable transportation links. Located in a serene and accessible area, the hotel is particularly convenient for business travelers or those visiting events at the fairground due to its proximity to public transportation options and highways.
The breakfast at Mercure Hotel München Süd Messe receives high marks for its extensive variety and quality, boasting a buffet that includes items like pancakes, mini croissants and regional specialties. However, some guests find the cost a bit steep and there have been occasional organizational hiccups, especially during peak times. Adaptations during the COVID-19 pandemic, like individually portioned trays, garnered mixed reactions.
The hotel's dining options present a mixed experience. The Biergarten offers delicious meals for lunch and dinner when open, but many guests have faced disappointments with closures due to staff shortages or private events. Slow service and limited food options during conferences have also been noted, pushing some guests to seek dining alternatives outside the hotel.
Room quality is widely appreciated with guests praising the cleanliness, modern amenities and comfort. Spacious and well-furnished, the rooms are particularly comfortable due to their cozy beds and quiet environment, although there are minor concerns about the condition of some bathrooms and occasional maintenance issues.
Cleanliness is a consistent highlight with guests frequently remarking on spotless rooms and well-maintained facilities. The hotel's hygiene standards extend throughout the property, maintained by diligent and attentive staff.
The staff at Mercure Hotel München Süd Messe are often praised for their friendliness and professionalism. Guest encounters with individuals like Mr. Ivanov and Mr. Simić highlight the exceptional service provided, significantly contributing to a pleasant overall experience.
Free Wi-Fi is available throughout the hotel, generally offering good connectivity. However, there are areas where the service could be improved to ensure more consistent performance.
The fitness center, while small, is clean and adequate for basic workout needs, though access has been intermittently restricted due to COVID-19 measures.
Parking facilities are another positive aspect with a secure, well-lit underground garage available for a fee, alongside free parking options around the hotel. Despite occasional scarcity during peak times, guests find the parking experience generally convenient and hassle-free.
Family travelers will find Mercure Hotel München Süd Messe accommodating with spacious rooms, family-friendly services and additional amenities like baby beds. While some child beds may be small and sofa beds less comfortable, the hotel's overall effort to cater to families is well received.
Overall, Mercure Hotel München Süd Messe presents a comfortable, clean and practical option for travelers, offering good transportation links and a pleasant environment, supported by an attentive and friendly staff.
Categories
The breakfast at Mercure Hotel München Süd Messe receives high marks for its extensive variety and quality, boasting a buffet that includes items like pancakes, mini croissants and regional specialties. However, some guests find the cost a bit steep and there have been occasional organizational hiccups, especially during peak times. Adaptations during the COVID-19 pandemic, like individually portioned trays, garnered mixed reactions.
The hotel's dining options present a mixed experience. The Biergarten offers delicious meals for lunch and dinner when open, but many guests have faced disappointments with closures due to staff shortages or private events. Slow service and limited food options during conferences have also been noted, pushing some guests to seek dining alternatives outside the hotel.
Room quality is widely appreciated with guests praising the cleanliness, modern amenities and comfort. Spacious and well-furnished, the rooms are particularly comfortable due to their cozy beds and quiet environment, although there are minor concerns about the condition of some bathrooms and occasional maintenance issues.
Cleanliness is a consistent highlight with guests frequently remarking on spotless rooms and well-maintained facilities. The hotel's hygiene standards extend throughout the property, maintained by diligent and attentive staff.
The staff at Mercure Hotel München Süd Messe are often praised for their friendliness and professionalism. Guest encounters with individuals like Mr. Ivanov and Mr. Simić highlight the exceptional service provided, significantly contributing to a pleasant overall experience.
Free Wi-Fi is available throughout the hotel, generally offering good connectivity. However, there are areas where the service could be improved to ensure more consistent performance.
The fitness center, while small, is clean and adequate for basic workout needs, though access has been intermittently restricted due to COVID-19 measures.
Parking facilities are another positive aspect with a secure, well-lit underground garage available for a fee, alongside free parking options around the hotel. Despite occasional scarcity during peak times, guests find the parking experience generally convenient and hassle-free.
Family travelers will find Mercure Hotel München Süd Messe accommodating with spacious rooms, family-friendly services and additional amenities like baby beds. While some child beds may be small and sofa beds less comfortable, the hotel's overall effort to cater to families is well received.
Overall, Mercure Hotel München Süd Messe presents a comfortable, clean and practical option for travelers, offering good transportation links and a pleasant environment, supported by an attentive and friendly staff.
Hotel Taking Steps Towards Sustainability
This hotel is Green Key certified, demonstrating its commitment to environmental management and sustainability education in areas such as water, energy, waste, and cleaning.
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Cheap Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Mercure Hotel München Süd Messe is situated in a peripheral yet accessible area of Munich, offering a tranquil and quiet environment. While it may not be centrally located, its proximity to public transportation, including bus stops and subway stations, ensures that guests can conveniently reach the city center within 20 minutes. The calm surroundings make it ideal for a peaceful overnight stay and it also offers good value for money, particularly during large events.
The location is beneficial for those attending events at the fairground or for visitors traveling by car, as it provides easy access to highways. The hotel is positioned near the Munich ring road, making it a suitable stopover for those passing through the country. Despite being a bit far from main tourist attractions and dining options, the effective public transport links, including buses and subways, mitigate any inconvenience, allowing for relatively seamless travel into the heart of Munich.
This hotel is especially fitting for business travelers or guests with a vehicle, given the ample parking facilities and quick highway access. For those dependent on public transport, the nearby bus connections facilitate easy trips to and from the subway station, making the overall transit experience efficient.
In summary, Mercure Hotel München Süd Messe provides a serene stay with reliable transportation options to explore Munich, making it a practical choice for both business and leisure travelers.
The breakfast at Mercure Hotel München Süd Messe generally received positive feedback for its wide range and high quality. Guests frequently described the breakfast as excellent, rich, extensive and delicious with many praising the variety of options available. The breakfast buffet was often highlighted for its abundance and delightful taste, featuring items like pancakes, mini croissants and regional specialties.
Despite these strong points, there were some criticisms. A notable number of guests commented on the high cost of breakfast, finding it overpriced for the value received. Additionally organizational issues were mentioned, such as slow replenishment and staff being overwhelmed during busy times. Limited breakfast times and occasional shortages of specific items like fresh fruit were also points of contention.
During the COVID-19 pandemic, there were significant changes to the breakfast service with many reviews mentioning the shift to individually portioned trays instead of a buffet. Opinions on this were mixed; some appreciated the well-organized process, while others found the options to be too limited and uninspiring.
Overall, while the breakfast at Mercure Hotel München Süd Messe is generally recognized for its variety and quality, there are areas for improvement, particularly concerning cost organization and adapting to pandemic-related restrictions.
The dining experience at Mercure Hotel München Süd Messe has received mixed feedback from guests. Positive remarks highlight the delicious food available at the hotel's Biergarten with both lunch and dinner praised for their excellent quality. Some guests commented on particularly super delicious meals and the overall high quality of the culinary offerings when they were available.
However, many guests encountered significant challenges with dining options at the hotel. A substantial number of reviews mentioned that the restaurant and bar were frequently closed, often due to staff shortages or private events. This left some guests surprised and disappointed, particularly those arriving later in the evening when nearby dining options were also limited.
Service issues were another area of concern with reports of extremely slow service at the bar and poor service during dinner, especially during conferences. In some instances, the only available foods were limited snacks and these options were not sufficient for a proper meal.
Given these mixed experiences, potential guests might consider dining alternatives outside the hotel, although options in the surrounding area can be scarce, especially late at night. The hotel staff does provide good recommendations for nearby restaurants, which might help alleviate some of the inconvenience.
Mercure Hotel München Süd Messe boasts well-maintained and modern rooms, often praised for their cleanliness and spaciousness. Many guests found the rooms to be large, comfortable and well-furnished with ample storage space and modern amenities such as air conditioning and contemporary decor. The beds, in particular, received high marks for comfort, contributing to a cozy and pleasant stay.
The rooms are generally equipped to a high standard, featuring functional furnishings, modern TVs and good air conditioning. Some rooms include extras like refrigerators and safe boxes, though a few guests noted occasional issues with these appliances. Despite some reports of smaller than expected or slightly dark rooms, the overall spaciousness and cleanliness left a positive impression on most visitors.
Bathrooms are a mixed bag with some guests finding them small and in need of renovation, while others appreciated their cleanliness and functionality. However, a recurring point was the shower setup, either within a bathtub or featuring high tray edges, which wasn't ideal for everyone.
Soundproofing is generally considered good, ensuring a quiet environment even in hotel rooms facing the courtyard. The hotel offers easy access to rooms and provides a welcoming atmosphere with well-decorated and modern interiors. Despite occasional maintenance issues like non-working air conditioning or mold concerns, the hotel's cleanliness standards are highly commended.
In summary, Mercure Hotel München Süd Messe delivers on providing clean, spacious and comfortable rooms with modern amenities, making it a reliable choice for city travelers and couples. Some minor issues aside, the well-maintained environment and comfortable accommodations contribute to a favorable guest experience.
At Mercure Hotel München Süd Messe, guest feedback on the comfort of the beds leans positively overall. Many visitors praise the beds for being comfortable, cozy and conducive to a good night's rest. Large, soft and clean beds are frequently highlighted, along with additional amenities such as extra pillows in the wardrobe. Several reviews commend the mattresses for their coziness and high quality, contributing to a pleasant sleeping experience.
Despite the overwhelming positive remarks, there are occasional notes of dissatisfaction. Some guests found the mattresses too soft, while others considered the beds too narrow or small. A few encountered issues with overly thick duvets during the summer and noted that the child or third beds were often too hard. However, these drawbacks were in the minority compared to the general consensus of comfort and quality.
In summary, Mercure Hotel München Süd Messe offers mostly comfortable, well-appointed beds, contributing to a restful stay for the majority of its guests.
Mercure Hotel München Süd Messe stands out for its impeccable cleanliness, consistently noted by guests as one of its strongest attributes. The rooms are frequently described as very clean, spotless and well-maintained, offering a welcoming atmosphere. The hotel's emphasis on hygiene extends throughout the property with clean sheets, towels and well-regulated sanitary measures. Guests often highlight the comfortable, spacious and functional rooms, adding to their overall satisfaction. The staff also play a pivotal role in maintaining this standard, being praised for their diligent cleaning routines and attentive service.
While the majority of feedback is overwhelmingly positive, a few reviews mention occasional oversights such as unclean bathrooms, missed trash or a lack of room servicing due to pandemic protocols. These instances, however, appear to be exceptions rather than the rule, as the hotel is generally seen as meeting the high cleanliness standards expected of a 4-star establishment. Guests also appreciate the modern and elegant room designs, contributing to a pleasant stay overall.
'Mercure Hotel München Süd Messe' boasts an overwhelmingly positive take on its staff, who are frequently praised across a variety of touchpoints in the guest experience. Descriptions often highlight the friendliness and professionalism of the team with many guests commending the staff for their courteous and welcoming demeanor. Both the front desk and housekeeping teams received high marks for their attentiveness and efficient service.
Particular mention is made of individual staff members, such as Mr. Ivanov and Mr. Simić, who were attributed with phenomenal hospitality and professional service. Guests were impressed with the staff’s ability to provide helpful solutions and convey information in a friendly, yet professional manner. It seems no effort is spared to ensure guests feel well taken care of with numerous comments about the staff going above and beyond to fulfill guest wishes and offer assistance.
The breakfast service also received nods of approval with the morning staff earning high praise for their friendliness. Despite occasional criticisms pointed at overwhelmed receptionists and longer wait times, the overall sentiment underscores a team that strives to maintain a high level of customer satisfaction. The occasional staff shortcomings are noted but tended to be viewed as exceptions rather than the rule.
In essence, the staff at Mercure Hotel München Süd Messe stand out for their dedicated customer service, contributing significantly to a positive guest experience through their consistent friendliness, helpfulness and professional approach.
Mercure Hotel München Süd Messe offers free Wi-Fi as part of its bookings and many guests have praised the good and reliable Wi-Fi communication available throughout the hotel. The internet connection generally works well in rooms and some visitors have described the Wi-Fi reception as excellent. Free Wi-Fi is accessible everywhere in the hotel, enhancing convenience for guests who need to stay connected.
However, there have been reports of inconsistent performance. Some guests experienced slow or weak Wi-Fi with connectivity issues particularly noted in certain rooms and study areas. There were instances where the Wi-Fi did not reach specific rooms, although this was occasionally mitigated by other means. Additionally, there was feedback mentioning a lack of information provided about WLAN services.
Overall, while many guests enjoyed good internet connectivity, there are areas where improvement is needed to ensure a consistently strong Wi-Fi experience throughout the hotel.
The fitness center at Mercure Hotel München Süd Messe is frequently described as small yet clean and well-maintained. Despite its compact size, guests find it sufficient and reasonable for their workout needs. The gym offers a few flawless devices that seem to meet basic fitness requirements. However, it's worth noting that access to the fitness facilities has intermittently been closed or restricted due to COVID-19 measures, affecting guests' ability to use them fully during certain periods.
The Mercure Hotel München Süd Messe offers a range of parking options that cater to various needs with many guests appreciating the availability of free parking spaces around and near the hotel. The hotel features an extensive, secure and well-lit underground garage, although parking in this facility comes at an additional cost of approximately €18 per day, which some guests find overpriced. Despite this, the underground garage is noted for its convenience and the ample space it provides.
Free parking is also accessible on nearby streets and next to the hotel, providing a hassle-free experience for those who prefer not to pay for the underground option. Many guests highlight the ease of finding parking spaces in the vicinity, making it convenient for those arriving by car. The parking facilities are described as safe, organized and extensive, ensuring that guests have plenty of choices when it comes to parking their vehicles.
However, a few reviews mention occasional limitations in the availability of free parking spaces, suggesting that it might be challenging during peak times. Despite this, the overall sentiment leans towards a positive parking experience at the Mercure Hotel München Süd Messe.
The Mercure Hotel München Süd Messe is a practical option for families traveling with children. The hotel's family-friendly atmosphere, spacious family rooms and provision of baby beds are frequently praised by guests. Many visitors appreciate the hotel's patience and care towards children, which contributes to a welcoming environment for families. The rooms are generally large enough to comfortably accommodate family members and special attention is given to ensuring a peaceful stay with quiet rooms specifically booked for kids.
While several guests mention that child beds can be small and sofa beds uncomfortable, the hotel often compensates by providing extra beds when necessary. Additional family-relevant features such as pet allowance and free parking enhance the convenience of the stay. However, there are some critiques, such as wash basins being too high for young children and certain aspects like child cots needing to be booked in advance.
The Mercure Hotel München Süd Messe is deemed an ideal, budget-friendly destination for families with numerous positive remarks about its spacious accommodations and overall child-friendly services.
Mercure Hotel München Süd Messe garners mixed reviews regarding its four-star rating, facilities and services. Many guests feel the hotel is a decent choice for mid-range accommodations with comments citing it as worthy of four stars. Cleanliness, particularly in the bathrooms, meets the expectations for a four-star establishment. The hotel's standard amenities and services are also generally aligned with what one would expect from a hotel in this category. Additionally, the hotel offers good value and an affordable rate for the tier.
However, several reviewers express disappointment, arguing that the hotel fails to live up to the four-star standard. Issues such as the underground parking access, which required frequent reactivation and the limited room equipment were highlighted. The quality of the breakfast and some amenities appeared subpar or not available due to COVID-19 and some guests noted that the overall experience felt closer to what one might expect from a two-star establishment. Anti-theft hangers and pre-packaged breakfast items were particularly singled out as unexpected downsides for a hotel of this rating.
In summary, while the hotel provides a clean and affordable stay, some aspects fall short of the four-star expectations, leading to a varied guest experience.
The Mercure Hotel München Süd Messe offers standard business facilities that cater well to corporate needs. It is especially noted for its excellent price-performance ratio and value for money, making it a great choice for business travelers. Positioned close to trade fairs and offering easy parking, the hotel's location is ideal for business events and meetings. The hotel is described as quiet and suitable for business travel, making it good for short stays and business trips. The professional clientele and facilities, including conference areas and useful conference rooms, underline its focus on business. Guests appreciated the great workspaces in the rooms, although some noted a need for additional sockets. Overall, the Mercure Hotel München Süd Messe is a basic but effective choice for business travelers, accommodating corporate needs and creating a lively atmosphere for business meetings.
Mercure Hotel München Süd Messe is recognized for its welcoming attitude towards dogs, providing an array of amenities and policies designed to accommodate guests with pets. The hotel stands out with its dog beds and its clear pet-friendly policies, ensuring that dogs feel as comfortable as their human companions. The hotel's proximity to forest walking paths makes it an excellent choice for dog owners who appreciate easy access to nature walks. Despite some limitations, such as dogs not being allowed in the breakfast room, the overall environment contributes positively to a dog-friendly stay. Guests appreciate that pets are allowed and are treated considerately, making it a favorable option for travelers with dogs.
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Location
The location is beneficial for those attending events at the fairground or for visitors traveling by car, as it provides easy access to highways. The hotel is positioned near the Munich ring road, making it a suitable stopover for those passing through the country. Despite being a bit far from main tourist attractions and dining options, the effective public transport links, including buses and subways, mitigate any inconvenience, allowing for relatively seamless travel into the heart of Munich.
This hotel is especially fitting for business travelers or guests with a vehicle, given the ample parking facilities and quick highway access. For those dependent on public transport, the nearby bus connections facilitate easy trips to and from the subway station, making the overall transit experience efficient.
In summary, Mercure Hotel München Süd Messe provides a serene stay with reliable transportation options to explore Munich, making it a practical choice for both business and leisure travelers.
Breakfast
Despite these strong points, there were some criticisms. A notable number of guests commented on the high cost of breakfast, finding it overpriced for the value received. Additionally organizational issues were mentioned, such as slow replenishment and staff being overwhelmed during busy times. Limited breakfast times and occasional shortages of specific items like fresh fruit were also points of contention.
During the COVID-19 pandemic, there were significant changes to the breakfast service with many reviews mentioning the shift to individually portioned trays instead of a buffet. Opinions on this were mixed; some appreciated the well-organized process, while others found the options to be too limited and uninspiring.
Overall, while the breakfast at Mercure Hotel München Süd Messe is generally recognized for its variety and quality, there are areas for improvement, particularly concerning cost organization and adapting to pandemic-related restrictions.
Dinner
However, many guests encountered significant challenges with dining options at the hotel. A substantial number of reviews mentioned that the restaurant and bar were frequently closed, often due to staff shortages or private events. This left some guests surprised and disappointed, particularly those arriving later in the evening when nearby dining options were also limited.
Service issues were another area of concern with reports of extremely slow service at the bar and poor service during dinner, especially during conferences. In some instances, the only available foods were limited snacks and these options were not sufficient for a proper meal.
Given these mixed experiences, potential guests might consider dining alternatives outside the hotel, although options in the surrounding area can be scarce, especially late at night. The hotel staff does provide good recommendations for nearby restaurants, which might help alleviate some of the inconvenience.
Rooms
The rooms are generally equipped to a high standard, featuring functional furnishings, modern TVs and good air conditioning. Some rooms include extras like refrigerators and safe boxes, though a few guests noted occasional issues with these appliances. Despite some reports of smaller than expected or slightly dark rooms, the overall spaciousness and cleanliness left a positive impression on most visitors.
Bathrooms are a mixed bag with some guests finding them small and in need of renovation, while others appreciated their cleanliness and functionality. However, a recurring point was the shower setup, either within a bathtub or featuring high tray edges, which wasn't ideal for everyone.
Soundproofing is generally considered good, ensuring a quiet environment even in hotel rooms facing the courtyard. The hotel offers easy access to rooms and provides a welcoming atmosphere with well-decorated and modern interiors. Despite occasional maintenance issues like non-working air conditioning or mold concerns, the hotel's cleanliness standards are highly commended.
In summary, Mercure Hotel München Süd Messe delivers on providing clean, spacious and comfortable rooms with modern amenities, making it a reliable choice for city travelers and couples. Some minor issues aside, the well-maintained environment and comfortable accommodations contribute to a favorable guest experience.
Beds
Despite the overwhelming positive remarks, there are occasional notes of dissatisfaction. Some guests found the mattresses too soft, while others considered the beds too narrow or small. A few encountered issues with overly thick duvets during the summer and noted that the child or third beds were often too hard. However, these drawbacks were in the minority compared to the general consensus of comfort and quality.
In summary, Mercure Hotel München Süd Messe offers mostly comfortable, well-appointed beds, contributing to a restful stay for the majority of its guests.
Cleanliness
While the majority of feedback is overwhelmingly positive, a few reviews mention occasional oversights such as unclean bathrooms, missed trash or a lack of room servicing due to pandemic protocols. These instances, however, appear to be exceptions rather than the rule, as the hotel is generally seen as meeting the high cleanliness standards expected of a 4-star establishment. Guests also appreciate the modern and elegant room designs, contributing to a pleasant stay overall.
Staff
Particular mention is made of individual staff members, such as Mr. Ivanov and Mr. Simić, who were attributed with phenomenal hospitality and professional service. Guests were impressed with the staff’s ability to provide helpful solutions and convey information in a friendly, yet professional manner. It seems no effort is spared to ensure guests feel well taken care of with numerous comments about the staff going above and beyond to fulfill guest wishes and offer assistance.
The breakfast service also received nods of approval with the morning staff earning high praise for their friendliness. Despite occasional criticisms pointed at overwhelmed receptionists and longer wait times, the overall sentiment underscores a team that strives to maintain a high level of customer satisfaction. The occasional staff shortcomings are noted but tended to be viewed as exceptions rather than the rule.
In essence, the staff at Mercure Hotel München Süd Messe stand out for their dedicated customer service, contributing significantly to a positive guest experience through their consistent friendliness, helpfulness and professional approach.
Wi-Fi
However, there have been reports of inconsistent performance. Some guests experienced slow or weak Wi-Fi with connectivity issues particularly noted in certain rooms and study areas. There were instances where the Wi-Fi did not reach specific rooms, although this was occasionally mitigated by other means. Additionally, there was feedback mentioning a lack of information provided about WLAN services.
Overall, while many guests enjoyed good internet connectivity, there are areas where improvement is needed to ensure a consistently strong Wi-Fi experience throughout the hotel.
Gym
Parking
Free parking is also accessible on nearby streets and next to the hotel, providing a hassle-free experience for those who prefer not to pay for the underground option. Many guests highlight the ease of finding parking spaces in the vicinity, making it convenient for those arriving by car. The parking facilities are described as safe, organized and extensive, ensuring that guests have plenty of choices when it comes to parking their vehicles.
However, a few reviews mention occasional limitations in the availability of free parking spaces, suggesting that it might be challenging during peak times. Despite this, the overall sentiment leans towards a positive parking experience at the Mercure Hotel München Süd Messe.
Family
While several guests mention that child beds can be small and sofa beds uncomfortable, the hotel often compensates by providing extra beds when necessary. Additional family-relevant features such as pet allowance and free parking enhance the convenience of the stay. However, there are some critiques, such as wash basins being too high for young children and certain aspects like child cots needing to be booked in advance.
The Mercure Hotel München Süd Messe is deemed an ideal, budget-friendly destination for families with numerous positive remarks about its spacious accommodations and overall child-friendly services.
4 Star
However, several reviewers express disappointment, arguing that the hotel fails to live up to the four-star standard. Issues such as the underground parking access, which required frequent reactivation and the limited room equipment were highlighted. The quality of the breakfast and some amenities appeared subpar or not available due to COVID-19 and some guests noted that the overall experience felt closer to what one might expect from a two-star establishment. Anti-theft hangers and pre-packaged breakfast items were particularly singled out as unexpected downsides for a hotel of this rating.
In summary, while the hotel provides a clean and affordable stay, some aspects fall short of the four-star expectations, leading to a varied guest experience.
Business
Dog Friendly
No, Mercure Hotel München Süd Messe doesn't have any pool.
No, a spa isn't available at Mercure Hotel München Süd Messe.
Yes, Mercure Hotel München Süd Messe welcomes dogs.
Yes, parking facilities are available at Mercure Hotel München Süd Messe.
Yes, Mercure Hotel München Süd Messe has a gym.
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