Sheraton Samoa Beach Resort

Mulifanua -13.83019400, -172.03540600 , Entrance Road (Show on Map)
7.8
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsSheraton Samoa Beach Resort is celebrated for its prime oceanfront location near Faleolo Airport and the ferry wharf to Savaii, providing a perfect blend of convenience and natural beauty. Guests are drawn to the serene and picturesque beach setting, ideal for both quick stopovers and peaceful retreats. The resort’s breakfast offerings are a hit, lauded for their delicious variety and generous buffet style, leaving a lasting impression as perhaps the best meal of the day. Dinner at the resort also receives high marks, with exquisite culinary creations that surpass other islands’ offerings, though some guests comment on the pricing.

The rooms at the Sheraton Samoa Beach Resort are noted for their spaciousness and comfort, enhanced by ocean-facing balconies or patios. While most appreciate the cozy bedding and efficient air conditioning, there are mentions of mixed cleanliness standards, with some suggesting updates to aging facilities. Despite this, daily housekeeping efforts ensure a tidy environment. The staff at the resort are frequently praised for their friendliness and exceptional service, contributing significantly to the guests’ experience and creating a family-like atmosphere.

Guests enjoy the high-speed, complimentary Wi-Fi that covers the entire resort, facilitating connectivity even on the beach. The well-maintained pool and stunning private beach are major attractions, providing beautiful and relaxing environments for families and couples alike. The resort caters well to families, with ample amenities and activities to keep children entertained, in addition to easy airport access.

Though positioned more as a strategic choice for business travelers due to its location, the resort covers basic business needs with free Wi-Fi and accessible transport arrangements. While some feel the luxury aspects do not entirely meet five-star expectations, the resort's beautiful setting and attentive service create a serene and potentially luxurious experience. Overall, Sheraton Samoa Beach Resort offers a well-rounded and memorable holiday destination, particularly for those seeking relaxation and scenic beauty.
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Resort near The Beach
Located near the entrance road, this resort offers beachfront rooms and suites. It features a private beach, a pool, and multiple dining options, providing direct access to the ocean and a relaxing stay.

Family Friendly Resort
This resort offers a wide array of family-friendly amenities, including a kids club (Dolphin Kids Club) open daily for children aged 3-12, a lagoon pool, and water sports activities like kayaking and snorkeling. Interconnecting rooms are available for larger families. It is conveniently located close to the airport, making travel easier with children.

Resort with Swimming Pool
This resort features a large pool area with ample space for relaxation. The pool is well-maintained and offers a pleasant environment for both adults and children.

  Outdoor Pool  


Business Resort
This resort is suitable for corporate events. It combines family-friendly amenities with a luxurious beachside experience. The resort provides comprehensive relaxation options alongside professional facilities.

Resort with Parking
Free parking, specifically free self-parking, is a confirmed amenity at this resort, ensuring easy access for guests with vehicles.

Resort with Outdoor Pool
This resort includes an outdoor pool as part of its amenities. It offers a place for guests to swim and enjoy the outdoors.

Luxury Resort

Beachfront Resort
What is between the hotel and the beach?
Nothing. The beach is directly accessible from the hotel
Answers last updated by our editors

Resort for Honeymoon

Resort with Spa

Romantic Resort

Accessible Resort

Resort with Gym

5-Star Resort

Room Types
One King Room with Oceanfront View The pool with a view and fireplace are the special features of this double room. The spacious double room offers air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Two Queen Room with Oceanfront View This double room features a pool with a view and a fireplace. The spacious double room features air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 2 beds.

One Bedroom King Suite with Oceanfront View The pool with a view and fireplace are the standout features of this double room. The spacious double room provides air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

One Bedroom Larger King Suite with Oceanfront View The pool with a view and fireplace are the standout features of this double room. The double room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious double room offers air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Guest Reviews
7.8
Good
Location
Sheraton Samoa Beach Resort boasts an enviable location that's a true gem for travelers seeking both convenience and natural beauty. Nestled right by the beach, it offers stunning ocean views and luxurious landscapes, creating a picturesque setting for any getaway. Its proximity to Faleolo Airport and the ferry wharf to Savaii makes it an ideal choice for those arriving or departing the island, ensuring a hassle-free travel experience. The beautiful and tranquil beach setting allows guests to unwind and soak in the serene environment. Whether seeking a quick stopover near transportation hubs or a peaceful retreat by the sea, this location perfectly caters to diverse vacation needs.

Breakfast
Sheraton Samoa Beach Resort appears to have made a favorable impression with its breakfast offerings. A recurring theme among guests is the excellence and variety found in the buffet breakfast, often described as amazing and delicious, with numerous hot and cold options to cater to different palates. Guests appreciated staples such as bacon, hash browns, sausages, and eggs, alongside continental selections like cereal, cheese, and meats, with a particular highlight on the waffles station and scrambled eggs. The breakfast is noted as probably the best meal at the resort, with some guests claiming it to be the best in Samoa. Moreover, the inclusion of breakfast with the room rate was a notable bonus for many reviewers. While most reviews were glowing, there were some calls for more varied fruit and more Samoan flavors, with a few guests feeling the selection was repetitive. However, the option for takeaway plates when needing to leave early was a welcomed convenience. Overall, the generous and tasty breakfast at the Sheraton Samoa Beach Resort is widely celebrated, leaving a lasting impression on its visitors.

Dinner
The Sheraton Samoa Beach Resort has garnered praise for its dining experience, with guests often highlighting the exceptional quality of meals offered. The dinners are noted for being particularly delightful, surpassing the culinary standards of other resorts on the island, with comments pointing out the delicious flavors and the high quality of the dishes served. Guests frequently commend the chefs for their skill, particularly mentioning Chef Sukesh for his exquisite culinary creations. Notably, the ribeye steak and the Fia Fia dinner and show have received special mentions for their excellence.

While the food is generally well-received and often described as delicious, there are mixed opinions regarding the prices. Some guests feel that the cost of meals and drinks is quite high, with several reviews indicating that they found the menu to be somewhat expensive. However, others appreciate the reasonably priced dinner options, particularly the Friday buffet, which is highlighted for its taste and the accompanying fire show. Despite some pricey aspects, guests have access to varied dining choices, including a fine dining restaurant and a more casual menu, accommodating different preferences.

Service quality is another strong point at the resort, with staff like Fatima, a waiter, being singled out for exceptional service. Guests appreciate the variety of cocktails and drinks available alongside the well-crafted food menu. Though some have noted restrictions in menu selection, particularly during the first week, overall impressions are positive, with many guests recommending the resort's dining experiences for their delicious offerings and the blend of entertainment provided during dinner, such as the highly recommended shows in the evening.

Rooms
The Sheraton Samoa Beach Resort offers rooms that are consistently praised for their spaciousness and comfort, providing ample space for families and groups. Guests frequently highlight the convenience of balconies or patios with views overlooking the ocean, adding a touch of tranquility to their stay. Guests also find the beds to be comfortable, and the air conditioning is often deemed perfectly set.

However, there are mixed reviews regarding cleanliness, as some guests have encountered areas that didn't meet their standards. Some rooms have been noted to have a lingering mold-like smell, and issues such as stained bed sheets and aging room facilities are mentioned. Additionally, several guests feel that the rooms could benefit from renovation, as some elements appear dated and tired.

Despite these issues, the rooms are generally reported to be well-maintained, with daily cleaning services ensuring a tidy environment. Overall, while there are areas for improvement, guests frequently appreciate the room size, comfort, and peaceful ambiance of the Sheraton Samoa Beach Resort.

Beds
Sheraton Samoa Beach Resort offers an overall pleasant sleeping experience, with guests frequently praising the comfort of the beds. Many have enjoyed the large, super comfortable beds, which are described as clean and provide restful sleep. Travelers appreciate the spacious rooms that easily accommodate families, though some note that the beds are smaller compared to those in other resorts. However, the highlight remains the appealing comfort of the beds, complemented by nice pillows that enhance relaxation. Despite a few issues such as thin walls and occasional stained bed sheets, the comfortable sleeping arrangements leave a positive impression on the guests.

Cleanliness
The Sheraton Samoa Beach Resort's cleanliness receives mixed reviews, with many guests highlighting areas of concern. While some visitors commend the resort as clean and even relaxing, others express dissatisfaction with the overall cleanliness, particularly in guest rooms and shared spaces. Many reviews reflect issues such as dirty sunbeds, rooms that felt unclean upon arrival, bathrooms with lingering odors, and inadequately laundered bedding and towels. Although some reported that housekeeping was effective, several noted inconsistencies, with rooms not being serviced daily. The resort's public areas, like the pool and communal walkways, reportedly needed more attention to cleanliness. Despite these critiques, the grounds themselves are described as beautiful and well maintained. The resort appears to require updates and more thorough upkeep to meet expected standards, but there are still aspects of cleanliness that some find satisfactory. Staff friendliness and cleanliness in certain areas do receive praise, suggesting that while improvements are needed, the hotel maintains a baseline standard in some respects.

Staff
The staff at the Sheraton Samoa Beach Resort consistently receive praise from guests for their friendliness and helpfulness. Many reviews highlight the welcoming nature and accommodating attitude of the team, with particular mentions of outstanding service from certain individuals like Line and Chilli, who went above and beyond their duties. Guests frequently note the excellent customer service, emphasizing how the staff are attentive to guests' needs and make them feel like family. The majority of the staff are described as amazing, with an unwavering dedication to ensuring comfort and hospitality. While a few reviews point out instances where proactive service could be improved, the prevailing sentiment is one of exceptional dedication, warmth, and a genuine commitment to enhancing guests' experience at the resort.

Wi-Fi
At Sheraton Samoa Beach Resort, guests generally have a positive experience with the wifi services provided. Many appreciate the reliable connection that covers the entire resort, from the comfort of their rooms to the sandy beaches outside. The high-speed wifi offers seamless accessibility, proving beneficial for both relaxation and staying connected with family and friends. Children seem particularly fond of the wifi, ensuring entertainment throughout their stay. The inclusion of free wifi as part of the booking is especially valued, providing convenience to those who may not have travel SIM cards at the time. Although a few encountered difficulties such as weak signals in certain areas, notably in some rooms, the public areas maintained stronger connectivity. Overall, Sheraton Samoa Beach Resort appears to deliver one of the best wifi services on the island, contributing positively to guests’ holiday experiences.

Pool
The pool at Sheraton Samoa Beach Resort is a highlight for many guests, often described as beautiful, amazing, and an ideal size and depth for swimming. The inviting pool area, complete with comfortable loungers and a stunning beach backdrop, offers a blissful retreat for visitors. Guests appreciate the spaciousness of the pool, which rarely feels crowded, and it is frequently cited as the best part of the property.

However, some inconsistencies in maintenance are noted, with reports of the pool appearing murky or in need of cleaning at times. The swim-up bar and pool bar were not always operational due to renovations, potentially affecting the overall experience. Despite occasional closures and maintenance issues, the pool remains a favorite feature, complementing the beach's natural beauty and providing a relaxing environment for vacationers.

Beach
The beach at Sheraton Samoa Beach Resort has frequently been praised for its stunning beauty and excellent swimming conditions. Guests have highlighted the attractive beachfront and clear waters, often describing it as a fantastic and magical place to unwind. The private beach access offers a sense of seclusion, making it a delightful spot for both families and couples seeking a serene escape. With breathtaking views from many rooms, visitors frequently enjoy the charming scenery, particularly the beach area's improvement and the lovely grounds surrounding it. Despite a few remarks on cleanliness, the beach's ambiance, coupled with the clear, calm water, remains a significant highlight of the resort experience. Overall, this beautiful sandy beach and its great access ensure a memorable and pleasant stay for guests.

Family
Sheraton Samoa Beach Resort stands out as an excellent choice for families, garnering praise for its accommodating and attentive staff, who consistently go above and beyond to ensure guests' needs are met. The resort offers a family-friendly atmosphere, making it particularly suitable for those traveling with children. The spacious and well-appointed rooms further enhance the comfort for families, providing an ideal setting for relaxation after a long flight or day of activities.

Children find delight in the resort's pool and beach, both of which serve as fantastic spots for play and relaxation. Parents appreciate the resort's ability to keep their young ones entertained, particularly enjoying the games room and other kid-centric offerings. The proximity to the airport is an added convenience for families arriving on late-night flights, making the resort a practical choice for travelers with kids.

In sum, Sheraton Samoa Beach Resort excels in creating memorable experiences for families, evidenced by guests' satisfaction and frequent recommendations as an ideal destination for those visiting with children.

Business
Sheraton Samoa Beach Resort is strategically located near the airport and ferry, making it a convenient choice for business travelers looking for a brief stopover before their flight home. Guests appreciate the possibility of organizing transport, including buses and guides, which facilitates easy movement for meetings or local exploration. The resort offers free Wi-Fi and local SIM cards, ensuring business travelers remain connected throughout their stay. However, renting a car or using taxis is recommended due to the limited dining and entertainment options in the immediate vicinity. While it seems the resort was operating with new staff, which might explain the noted inefficiencies and lack of room service, the basic amenities for travelers are covered, making it a practical choice for a short business visit.

Luxury
Nestled in the picturesque surroundings of Samoa, the Sheraton Samoa Beach Resort offers guests luxurious views that captivate and provide a perfect backdrop for a serene stay. Widely regarded as the best hotel in Samoa, the resort is noted for the meticulous attention of its staff, ensuring that guests feel welcomed and cared for during their stay. While some may feel the accommodations are basic for a Sheraton and not quite living up to the five-star expectations, the property possesses great potential with what many describe as good bones. Despite some reservations about the value for the price charged, particularly the $500 per night rate, guests can appreciate the hotel's reputation and exceptional setting. Even though it might not wholly embody a five-star experience yet, the resort offers a noteworthy option for those seeking tranquility and luxury in Samoa.


Yes, Sheraton Samoa Beach Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Sheraton Samoa Beach Resort.

No, Sheraton Samoa Beach Resort doesn't allow dogs.

Yes, parking facilities are available at Sheraton Samoa Beach Resort.

Yes, Sheraton Samoa Beach Resort has a gym.

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