Misty Hills Country Hotel, Conference Centre & Spa
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Summary of reviewsMisty Hills Country Hotel, Conference Centre & Spa is celebrated for its stunning location amidst lush vegetation and vibrant greenery, providing a tranquil escape conveniently close to Pretoria and Johannesburg. The beautiful natural scenery, including an orchid garden and rainforest-like surroundings, creates a restful and serene ambiance. This setting, combined with ample space and well-maintained grounds, makes it an ideal spot for families and nature lovers.
Accommodations are consistently praised for their cleanliness, spaciousness and tasteful African decor. The rooms, especially the executive and junior suites, offer luxurious amenities and scenic views, contributing to a unique and immersive experience. However, some guests noted issues with temperature control and occasional maintenance problems.
The hotel's dining experiences, particularly the Carnivore restaurant, are notable highlights. The Carnivore is frequently described as a unique and worthwhile experience with great ambiance and excellent food. However, inconsistencies in food quality and service, as well as limited vegetarian options, suggest room for improvement. Breakfast offerings receive mixed reviews; while many guests enjoy the variety and taste, others find the service slow and the food unremarkable.
Cleanliness across the property is generally commended with well-kept rooms and grounds contributing to a relaxing stay. Yet, some reviews mention cleanliness issues like cockroaches and an unclean swimming pool.
The hotel's staff is frequently praised for their friendliness and professionalism. Guests often feel welcomed and well-cared for, although there are occasional mentions of unprofessional or slow service, particularly in the restaurant and bar areas.
For guests seeking relaxation, the spa offers excellent treatments amidst a tranquil setting, although some amenities require upgrades and better maintenance. The pool area also garners varied feedback; while some enjoy it, others note significant maintenance issues and poor cleanliness.
Families particularly enjoy the hotel’s kid-friendly activities such as the petting zoo, quad bike trips and picnic spots, along with clean accommodations and attentive staff.
Despite the overall positive experience, subpar WiFi connectivity and inconvenient parking situations are notable drawbacks. The WiFi is often weak and unreliable and the parking areas are distant from the rooms, creating inconvenience for guests, especially those with mobility challenges.
In summary, Misty Hills Country Hotel, Conference Centre & Spa offers a serene and picturesque environment with comfortable accommodations and a range of activities. While dining and service exhibit room for improvement, the tranquil location, friendly staff and family-friendly atmosphere make it a charming destination for both relaxation and business.
Categories
Accommodations are consistently praised for their cleanliness, spaciousness and tasteful African decor. The rooms, especially the executive and junior suites, offer luxurious amenities and scenic views, contributing to a unique and immersive experience. However, some guests noted issues with temperature control and occasional maintenance problems.
The hotel's dining experiences, particularly the Carnivore restaurant, are notable highlights. The Carnivore is frequently described as a unique and worthwhile experience with great ambiance and excellent food. However, inconsistencies in food quality and service, as well as limited vegetarian options, suggest room for improvement. Breakfast offerings receive mixed reviews; while many guests enjoy the variety and taste, others find the service slow and the food unremarkable.
Cleanliness across the property is generally commended with well-kept rooms and grounds contributing to a relaxing stay. Yet, some reviews mention cleanliness issues like cockroaches and an unclean swimming pool.
The hotel's staff is frequently praised for their friendliness and professionalism. Guests often feel welcomed and well-cared for, although there are occasional mentions of unprofessional or slow service, particularly in the restaurant and bar areas.
For guests seeking relaxation, the spa offers excellent treatments amidst a tranquil setting, although some amenities require upgrades and better maintenance. The pool area also garners varied feedback; while some enjoy it, others note significant maintenance issues and poor cleanliness.
Families particularly enjoy the hotel’s kid-friendly activities such as the petting zoo, quad bike trips and picnic spots, along with clean accommodations and attentive staff.
Despite the overall positive experience, subpar WiFi connectivity and inconvenient parking situations are notable drawbacks. The WiFi is often weak and unreliable and the parking areas are distant from the rooms, creating inconvenience for guests, especially those with mobility challenges.
In summary, Misty Hills Country Hotel, Conference Centre & Spa offers a serene and picturesque environment with comfortable accommodations and a range of activities. While dining and service exhibit room for improvement, the tranquil location, friendly staff and family-friendly atmosphere make it a charming destination for both relaxation and business.
Hotel with Spa
This family-friendly hotel features a full-service spa offering massages and facials, along with an outdoor pool, an indoor pool, and a sauna. Guests can enjoy multiple on-site dining options and recreational amenities.
Family Friendly Hotel
Misty Hills offers a blend of comfort and entertainment for families. It features themed accommodations, a children's playground, and organized activities. The spa and conference facilities cater to both leisure and business needs, ensuring a well-rounded experience.
Romantic Hotel
Located in the Kromdraai Valley near the Cradle of Humankind, this hotel offers a spa and comfortable rooms. Its tranquil setting and comprehensive spa services provide an ideal environment for couples seeking relaxation and connection.
Hotel with Swimming Pool
This hotel offers both an indoor and outdoor pool, a full-service spa, and multiple dining options. It is well-suited for both families and business travelers.
Indoor Pool Children's Pool Outdoor Pool
Accessible Hotel
Misty Hills Country Hotel, Conference Centre & Spa provides wheelchair accessible facilities for guests.
4-Star Hotel
Provides a blend of relaxation and convenience with its spa, conference facilities, and country setting. Guests can enjoy multiple dining options and recreational amenities, making it suitable for both leisure and business travelers.
Hotel with Outdoor Pool
Misty Hills offers an outdoor pool, spa, and conference facilities, making it suitable for both leisure and business travelers. With multiple restaurants and a poolside bar, guests have ample options for relaxation and dining.
Hotel with Children's Pool
This hotel provides a children's pool and a playground. Guests can also enjoy two other swimming pools and a variety of activities.
Hotel with Indoor Pool
Located in Muldersdrift, this country hotel offers a conference center and spa. The indoor pool complements the spa facilities, providing guests with a holistic wellness experience.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Business Hotel
Hotel with Parking
Hotel with Gym
Guest Reviews
Misty Hills Country Hotel, Conference Centre & Spa has received acclaim for its stunning and lush environment, nestled amidst dense vegetation and vibrant greenery. Its proximity to both Pretoria and Johannesburg appeals to those seeking a quick escape without venturing far from home. Guests repeatedly highlight the sense of tranquility and the peaceful atmosphere, likening the hotel to a hidden gem where one can connect with nature and find peace of mind. The location provides the feel of a far-off vacation while being conveniently close to the city.
The hotel's setting in the countryside offers a restorative experience, described as staying in the bush or forest. The beautiful natural scenery, including an orchid garden and rainforest-like surroundings, enhances the overall serene ambiance. Guests appreciate the lovely layout and the feeling of being in a secluded spot, yet still within reach of major tourist sites like the Cradle of Humankind.
Accommodations are well-praised for their size, cleanliness and tasteful decor with many rooms providing views of the natural beauty outside. The hotel's facilities and the atmosphere contribute to a pleasant stay, making it a good place for families with ample space to explore and relax.
Accessibility is also noted; the hotel is easy to reach and close to important routes and amenities, though some found the distance from parking to rooms a bit far. Nonetheless, the benefits of the hotel's location, combined with exceptional service and attractive surroundings, make Misty Hills an inviting destination for both relaxation and business.
The breakfast experience at Misty Hills Country Hotel, Conference Centre & Spa receives mixed reviews from guests. Many guests were delighted with the great variety and thought it was fit for a king, praising it as delicious and excellent with generous and tasty portions. Phenomenal and outstanding were words frequently used to describe it and some enjoyed the cozy atmosphere with a fire lit.
However, other guests experienced issues such as slow service, limited menu options and high prices. Some found it overpriced and not worth the cost, describing the offerings as ordinary and not particularly special. Several reviews mentioned the breakfast staff as slow and unhelpful and there were comments about the food being bland and served cold at times. Despite these drawbacks, the positive aspects of the breakfast were frequently highlighted, especially the wide variety and tasty food that catered to diverse needs and tastes.
Misty Hills Country Hotel offers a diverse dining experience, highlighted particularly by the Carnivore restaurant. Guests often rave about the Carnivore as a unique, different and worthwhile experience, praising its great ambiance and exceptional food. When everything aligns, dinners at this venue can be described as brilliant, superb and lovely with attentive chefs and excellent service enhancing the experience.
However, there are mentions of inconsistencies. Some visitors found the food at the Carnivore chaotic and in need of improvement, occasionally citing specific instances such as rock-hard bread or poorly cooked fish and steak. A notable point of contention is the limited vegetarian options and the generally slow service during dinner and breakfast.
In addition to Carnivore, guests also mentioned dining at the Gin Box, which received positive feedback for offering a great lunch and dinner experience. Other meals, including room service and some unspecified dinners, have been described as subpar with terms like tasteless and terrible being used.
Overall, while Misty Hills' Carnivore restaurant stands out as a must-try for its exceptional and unique meat-focused dining, other food experiences at the hotel exhibit room for enhancement and consistency.
Misty Hills Country Hotel, Conference Centre & Spa offers a charming and comfortable accommodation experience. The rooms are frequently described as clean, spacious and comfortable with several guests highlighting their beautifully decorated interiors. Many found the rooms to be well-equipped with facilities that met or exceeded their expectations. The African-style decor and scenic views, including splendid art carvings, statues and ponds, contribute to a unique and immersive ambiance.
The executive and junior suite rooms have garnered praise for their size and amenities, offering luxurious and well-presented spaces. Guests appreciated the private and quiet atmosphere, often situated within lovely garden settings. Cleanliness is a strong point with numerous reviews mentioning spotless rooms and well-kept accommodations.
However, some guests noted issues with temperature control, describing the rooms as extremely cold despite using heaters and air conditioners. Occasional maintenance problems, such as leaking roofs and broken shower heads, were mentioned, indicating areas that might benefit from upgrades and renovations.
Overall, the Misty Hills experience is largely positive, appreciated for its spacious, clean and comfortable rooms set in a scenic and well-decorated environment. A few operational hiccups aside, the hotel leaves a significant number of guests recommending it for both short and extended stays.
Guests of Misty Hills Country Hotel, Conference Centre & Spa generally find the beds to be very comfortable and welcoming. Many reviewers highlighted the comfort of the king-size beds and felt that the warmth provided by the bed heating was a nice touch. The day beds were frequently mentioned as being particularly comfortable. Most rooms were described as having all the necessary amenities and the beds were consistently praised for their comfort and warmth.
However, a few guests did mention issues that could be improved, such as the occasional presence of previous guests' dirty bedsheets and mattresses that were in need of urgent replacement. There were also some comments on the discomfort caused by joined twin beds and noisy beds.
Despite these few concerns, the overall sentiment about the beds at Misty Hills Country Hotel is positive with many guests thoroughly enjoying a restful and comfortable sleep.
Misty Hills Country Hotel, Conference Centre & Spa consistently receives praise for its exceptional cleanliness. The rooms and bedsheets are spotless and the clean, serene environment is often highlighted. Guests frequently mention the well-maintained and clean facilities, including the big windows, serene bathrooms and the inviting pools. The beautiful and clean surroundings add to the overall relaxing ambiance, creating a comfortable stay for visitors. Despite a few noted issues such as cockroaches, an unclean swimming pool and some areas in need of regular cleaning, the majority of reviews focus on the meticulous cleanliness of the rooms, well-kept grounds and the neat presentation of all spaces. Overall, Misty Hills offers a clean, comfortable and visually pleasing environment that enhances the guest experience.
The reviews for the staff at Misty Hills Country Hotel, Conference Centre & Spa highlight a predominantly positive experience, emphasizing the friendly and helpful nature of the team. Guests frequently describe the staff as kind, understanding, welcoming and accommodating, particularly praising their friendliness and professionalism. The reception employees are often noted for their stellar service with some reviewers feeling treated like part of the family, thanks to the warm reception.
However, there are also mentions of inconsistencies in service quality. While many staff members are described as fantastic, some guests encountered unprofessional or inexperienced staff, particularly in the restaurant and bar areas. Slow service at breakfast and issues with room service were also noted. Despite these occasional lapses, the overwhelming sentiment remains positive with many reviewers feeling well cared for and highlighting the exceptional efforts of specific staff members like those in housekeeping.
Overall, guests feel that the staff contribute significantly to a pleasant and welcoming atmosphere, even if there are areas that could benefit from additional training and efficiency improvements.
Misty Hills Country Hotel, Conference Centre & Spa offers a serene and picturesque environment, perfect for a relaxing getaway. The rooms are noted for being clean and comfortable, ensuring a pleasant stay. However, connectivity issues with the WiFi seem to be a recurring theme among guests. Many have pointed out that the WiFi signal is often weak, unreliable and complicated to connect to. During load shedding, there's a noticeable lack of connectivity, which can be inconvenient. Guests also frequently experienced interruptions when moving between different areas of the property, requiring constant reconnections. Overall, while the accommodations are commendable, the WiFi service could use significant improvements to meet guests' expectations.
Misty Hills Country Hotel, Conference Centre & Spa offers a mixed but notable experience for visitors seeking relaxation and rejuvenation at its spa. Many guests praised the spa treatments as amazing or excellent with some highlighting it as one of the best spa facilities they've experienced. While the spa services were generally well-received, a number of reviews mentioned the need for facility upgrades and noted that some amenities were not fully functional, such as the spa pool and heating. There were also comments about shorter-than-expected treatment durations and lack of competent staff for certain services like manicures and pedicures.
The hotel itself is set on a property with scenic walkways that provide a tranquil atmosphere, which guests appreciated. The ambiance and room decor, especially for special occasions like anniversaries, garnered positive feedback. Service at the hotel is described as first class and the food, whether from the breakfast buffet or restaurants like Carnivore, received high praise.
Overall, the spa experience at Misty Hills is characterized by excellent treatments amidst a serene setting, but with room for improvement in certain areas to fully meet guest expectations.
Misty Hills Country Hotel, Conference Centre & Spa offers a variety of facilities that cater to both relaxation and recreation. Guests particularly enjoy the large breakfast buffet which is described as fit for a king and the overall food quality which is excellent. The decorations throughout the hotel are also appreciated for their beauty and charming animal statues.
The rooms receive high marks for comfort with soft bedding and a pleasant size. The connected room decorations at the spa add to the hotel's appeal, but the spa itself has mixed reviews, needing some improvements.
The pool area, while having potential, has varied feedback from guests. Although some found it perfect and enjoyable, many noted significant issues. Guests frequently mention the pool being dirty, not well-maintained, or even closed during their stay. The water features were often not operational and the pool heater was out of service. Additionally, there were complaints about the lack of service and insufficient seating around the pool.
Families with children have access to various pools, including wave pools and a children's pool, but the overall maintenance issues detract from the experience. Despite the beautiful setting, the hotel's pool facilities clearly require better upkeep to meet guest expectations.
Guests have expressed consistent feedback about the parking situation at Misty Hills Country Hotel, Conference Centre & Spa, highlighting that parking areas are notably distant from the accommodations. A significant number of reviews mentioned the long and steep walk required to get from the parking lot to the rooms, making it inconvenient, especially for guests with mobility challenges. Complaints also mentioned that parking was located in poorly lit areas and that there were no transport options such as shuttles or golf carts to bridge the gap between the parking and the rooms. The overall sentiment suggests that the parking facilities are inadequate in terms of proximity and convenience, often leading to frustration among guests.
Misty Hills Country Hotel, Conference Centre & Spa is highly praised for being an ideal destination for families, particularly those with young children. The family-friendly atmosphere is complemented by a range of activities tailored for kids, creating a superb family location within a serene, nature-filled setting. Guests particularly enjoyed the child-friendly breakfast buffet and the memorable quad bike trips.
The petting zoo and picnic spots are standout features, offering enjoyable experiences for both children and adults. Families appreciated the campout experience and the complimentary activity vouchers, adding extra value to their stay. The library's book collection also received mention, enhancing the overall appeal for younger visitors.
Clean accommodations and well-maintained gardens contribute to the overall positive impression. The staff's helpfulness and attentiveness were frequently highlighted, enhancing the stay for all family members. The secluded ambiance, combined with the property's nature-centric location and excellent facilities, ensures a peaceful and enjoyable family holiday.
Misty Hills Country Hotel, Conference Centre & Spa offers good value for money with nice, spacious rooms. It is described as a beautiful and stunning hotel nestled in a great spot, though reviews suggest it is in need of some maintenance and renovations. While it holds a four-star rating, some guests felt that the services and certain aspects of the property did not fully meet this standard, mentioning issues like a somewhat rundown appearance and limited four-star services. Additionally, there were minor concerns about the road to the rooms being quite dark and a lack of communication regarding breakfast details.
Misty Hills Country Hotel, Conference Centre & Spa offers facilities and services that cater well to business travelers. The conference centre is praised for being good and providing extensive business facilities, making it ideal for work-related stays. The decorations throughout the venue add a beautiful touch, enhancing the overall experience. Guests appreciate the spacious rooms and good desks which are conducive to working efficiently.
However, there are challenges noted such as increased noise levels due to frequent corporate conferences, which may affect the quietness required for business tasks. Some reviews highlight issues with follow-up communication and a lack of professionalism in some aspects of service. Despite this, the service is generally regarded as very good and the hotel's central location is convenient, nestled amidst the city's vibrant atmosphere.
Misty Hills Country Hotel, Conference Centre & Spa offers a mixed experience in terms of accessibility for guests with disabilities. The management is hands-on and assistance from the staff is readily available, making guests feel supported. Most common areas of the hotel are reported to be easily accessible and wheelchair users can navigate many parts of the property.
However, there are some limitations in accessibility, particularly for elderly guests and those with more severe mobility issues. Access to the spa, pool and gym poses a challenge and there are limited elevators available. Some guests noted that signage for disabled access could be improved. Additionally, the distance between the rooms and the parking area proved to be inconvenient for those with reduced mobility.
In summary, while the hotel provides a generally accessible environment with good wheelchair access and helpful staff, there are aspects that could benefit from enhancements to better accommodate all guests, especially the elderly and those with significant mobility challenges.
The children's pool at Misty Hills Country Hotel's Conference Centre & Spa has garnered mixed reviews from guests. On the positive side, many have mentioned that it is a delightful spot where children can have a good time. Phrases like "the best child," "children's pool," and "my little enjoyed in kid pool" suggest that young visitors have enjoyed their time in the pool area. However, several reviews point out the lack of heating in the children's pool, indicating a need for improvement in that area. A few guests also noted some cleanliness issues. Overall, while the pool offers enjoyment for children, enhancements such as heating and more diligent maintenance could elevate the experience.
Misty Hills Country Hotel, Conference Centre & Spa offers a serene poolside relaxation ambiance on a sunny pool deck. While reviews frequently note that the outdoor pool's water can be slightly cold, guests still express enjoyment of the pool facilities. The outdoor pool pairs well with the spa treatments available, providing a comprehensive relaxation experience. Although some found accessing the pool to be somewhat burdensome, the overall sentiment highlights the outdoor pool as a positive aspect of the stay at this hotel.
The Misty Hills Country Hotel, Conference Centre & Spa features an indoor pool, which some guests found amazing. However, there are mixed feelings regarding its temperature with a preference for it to be warmer and the heater occasionally not functioning. While the availability of an indoor heated pool is confirmed, some guests mentioned the lack of a jacuzzi. The distance between pools could be an inconvenience for some and cleanliness was noted as needing improvement. Access to the indoor pool was also mentioned as a concern. Despite these comments, the overall experience with the spa treatments seems positive.
Misty Hills Country Hotel, Conference Centre & Spa offers an idyllic setting for honeymooners, steeped in a romantic natural environment complemented by beautiful greenery and scenic walkways. The property exudes tranquility, creating a warm atmosphere that truly feels like a home away from home. Guests consistently praise the high-quality accommodation and exceptional service provided by the helpful staff.
The facilities boast luxurious amenities, such as spa baths and large sunken baths, enhancing the romantic experience. It's an ideal venue for honeymooners, featuring special packages that cater specifically to newlyweds. Many found it to be a perfect and peaceful getaway, conveniently close to home.
While some noted that there were no unique services prepared exclusively for honeymooners, the overall ambience and quality of services made up for it, ensuring everything was just perfect for a romantic retreat. Despite occasional unpredictable weather, the venue consistently remained an ideal choice for those seeking a serene and romantic honeymoon experience.
Nestled as a hidden gem away from the hustle and bustle of city life, Misty Hills Country Hotel, Conference Centre & Spa offers a perfect retreat for couples seeking a romantic getaway. The grounds invite guests for long romantic walks through lovely gardens, enchanting landscapes featuring fountains and the natural beauty of a serene forest setting. The decorations are beautiful, accentuated by statues of animals, adding a unique charm.
The peaceful and quiet atmosphere further enhances the relaxation with breathtaking views and outstanding facilities that make it a prime spot for romantic dates. The dining experiences, including romantic dinner picnics, contribute to the overall sense of calm and intimacy. Whether it’s the tranquil countryside environment or the serene views, Misty Hills stands out as an ideal place for couples to connect and unwind.
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Location
The hotel's setting in the countryside offers a restorative experience, described as staying in the bush or forest. The beautiful natural scenery, including an orchid garden and rainforest-like surroundings, enhances the overall serene ambiance. Guests appreciate the lovely layout and the feeling of being in a secluded spot, yet still within reach of major tourist sites like the Cradle of Humankind.
Accommodations are well-praised for their size, cleanliness and tasteful decor with many rooms providing views of the natural beauty outside. The hotel's facilities and the atmosphere contribute to a pleasant stay, making it a good place for families with ample space to explore and relax.
Accessibility is also noted; the hotel is easy to reach and close to important routes and amenities, though some found the distance from parking to rooms a bit far. Nonetheless, the benefits of the hotel's location, combined with exceptional service and attractive surroundings, make Misty Hills an inviting destination for both relaxation and business.
Breakfast
However, other guests experienced issues such as slow service, limited menu options and high prices. Some found it overpriced and not worth the cost, describing the offerings as ordinary and not particularly special. Several reviews mentioned the breakfast staff as slow and unhelpful and there were comments about the food being bland and served cold at times. Despite these drawbacks, the positive aspects of the breakfast were frequently highlighted, especially the wide variety and tasty food that catered to diverse needs and tastes.
Dinner
However, there are mentions of inconsistencies. Some visitors found the food at the Carnivore chaotic and in need of improvement, occasionally citing specific instances such as rock-hard bread or poorly cooked fish and steak. A notable point of contention is the limited vegetarian options and the generally slow service during dinner and breakfast.
In addition to Carnivore, guests also mentioned dining at the Gin Box, which received positive feedback for offering a great lunch and dinner experience. Other meals, including room service and some unspecified dinners, have been described as subpar with terms like tasteless and terrible being used.
Overall, while Misty Hills' Carnivore restaurant stands out as a must-try for its exceptional and unique meat-focused dining, other food experiences at the hotel exhibit room for enhancement and consistency.
Rooms
The executive and junior suite rooms have garnered praise for their size and amenities, offering luxurious and well-presented spaces. Guests appreciated the private and quiet atmosphere, often situated within lovely garden settings. Cleanliness is a strong point with numerous reviews mentioning spotless rooms and well-kept accommodations.
However, some guests noted issues with temperature control, describing the rooms as extremely cold despite using heaters and air conditioners. Occasional maintenance problems, such as leaking roofs and broken shower heads, were mentioned, indicating areas that might benefit from upgrades and renovations.
Overall, the Misty Hills experience is largely positive, appreciated for its spacious, clean and comfortable rooms set in a scenic and well-decorated environment. A few operational hiccups aside, the hotel leaves a significant number of guests recommending it for both short and extended stays.
Beds
However, a few guests did mention issues that could be improved, such as the occasional presence of previous guests' dirty bedsheets and mattresses that were in need of urgent replacement. There were also some comments on the discomfort caused by joined twin beds and noisy beds.
Despite these few concerns, the overall sentiment about the beds at Misty Hills Country Hotel is positive with many guests thoroughly enjoying a restful and comfortable sleep.
Cleanliness
Staff
However, there are also mentions of inconsistencies in service quality. While many staff members are described as fantastic, some guests encountered unprofessional or inexperienced staff, particularly in the restaurant and bar areas. Slow service at breakfast and issues with room service were also noted. Despite these occasional lapses, the overwhelming sentiment remains positive with many reviewers feeling well cared for and highlighting the exceptional efforts of specific staff members like those in housekeeping.
Overall, guests feel that the staff contribute significantly to a pleasant and welcoming atmosphere, even if there are areas that could benefit from additional training and efficiency improvements.
Wi-Fi
Spa
The hotel itself is set on a property with scenic walkways that provide a tranquil atmosphere, which guests appreciated. The ambiance and room decor, especially for special occasions like anniversaries, garnered positive feedback. Service at the hotel is described as first class and the food, whether from the breakfast buffet or restaurants like Carnivore, received high praise.
Overall, the spa experience at Misty Hills is characterized by excellent treatments amidst a serene setting, but with room for improvement in certain areas to fully meet guest expectations.
Pool
The rooms receive high marks for comfort with soft bedding and a pleasant size. The connected room decorations at the spa add to the hotel's appeal, but the spa itself has mixed reviews, needing some improvements.
The pool area, while having potential, has varied feedback from guests. Although some found it perfect and enjoyable, many noted significant issues. Guests frequently mention the pool being dirty, not well-maintained, or even closed during their stay. The water features were often not operational and the pool heater was out of service. Additionally, there were complaints about the lack of service and insufficient seating around the pool.
Families with children have access to various pools, including wave pools and a children's pool, but the overall maintenance issues detract from the experience. Despite the beautiful setting, the hotel's pool facilities clearly require better upkeep to meet guest expectations.
Parking
Family
The petting zoo and picnic spots are standout features, offering enjoyable experiences for both children and adults. Families appreciated the campout experience and the complimentary activity vouchers, adding extra value to their stay. The library's book collection also received mention, enhancing the overall appeal for younger visitors.
Clean accommodations and well-maintained gardens contribute to the overall positive impression. The staff's helpfulness and attentiveness were frequently highlighted, enhancing the stay for all family members. The secluded ambiance, combined with the property's nature-centric location and excellent facilities, ensures a peaceful and enjoyable family holiday.
4 Star
Business
However, there are challenges noted such as increased noise levels due to frequent corporate conferences, which may affect the quietness required for business tasks. Some reviews highlight issues with follow-up communication and a lack of professionalism in some aspects of service. Despite this, the service is generally regarded as very good and the hotel's central location is convenient, nestled amidst the city's vibrant atmosphere.
Accessible
However, there are some limitations in accessibility, particularly for elderly guests and those with more severe mobility issues. Access to the spa, pool and gym poses a challenge and there are limited elevators available. Some guests noted that signage for disabled access could be improved. Additionally, the distance between the rooms and the parking area proved to be inconvenient for those with reduced mobility.
In summary, while the hotel provides a generally accessible environment with good wheelchair access and helpful staff, there are aspects that could benefit from enhancements to better accommodate all guests, especially the elderly and those with significant mobility challenges.
Children's Pool
Outdoor Pool
Indoor Pool
Honeymoon
The facilities boast luxurious amenities, such as spa baths and large sunken baths, enhancing the romantic experience. It's an ideal venue for honeymooners, featuring special packages that cater specifically to newlyweds. Many found it to be a perfect and peaceful getaway, conveniently close to home.
While some noted that there were no unique services prepared exclusively for honeymooners, the overall ambience and quality of services made up for it, ensuring everything was just perfect for a romantic retreat. Despite occasional unpredictable weather, the venue consistently remained an ideal choice for those seeking a serene and romantic honeymoon experience.
Romantic
The peaceful and quiet atmosphere further enhances the relaxation with breathtaking views and outstanding facilities that make it a prime spot for romantic dates. The dining experiences, including romantic dinner picnics, contribute to the overall sense of calm and intimacy. Whether it’s the tranquil countryside environment or the serene views, Misty Hills stands out as an ideal place for couples to connect and unwind.
Yes, Misty Hills Country Hotel, Conference Centre & Spa has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at Misty Hills Country Hotel, Conference Centre & Spa.
No, Misty Hills Country Hotel, Conference Centre & Spa doesn't allow dogs.
Yes, parking facilities are available at Misty Hills Country Hotel, Conference Centre & Spa.
Yes, Misty Hills Country Hotel, Conference Centre & Spa has a gym.
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