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Summary of reviewsJewelberry Glamping Hotel Tbilisi is a serene retreat near Tbilisi and close to Mtskheta, offering a peaceful escape from urban life. Enveloped by majestic mountains and away from bustling city traffic, it is an ideal location for nature lovers and those seeking tranquility. The breathtaking views and natural ambiance make it perfect for stargazing, romantic getaways and unwinding in a quiet environment. However, the rough access road and the lack of nearby eateries can pose challenges for some visitors.
Breakfast at the hotel receives mixed reviews. While generally described as delicious and plentiful, issues such as late serving times, occasional poor quality and lack of variety, especially for vegetarians, have been noted. Some guests have reported individual incidents that require better quality control. Despite these drawbacks, the friendly staff’s efforts to serve breakfast directly to the room add a positive touch to the experience.
For dinner, guests appreciate the convenience of ordering delicious local Georgian food from nearby restaurants. The option to have a grill brought to the room enhances the glamping experience. Although the meals sometimes arrive cold and dining options nearby are limited, the assistance of staff, particularly Nicolas, in facilitating the process is highly valued. Bringing personal provisions is recommended due to limited on-site dining facilities.
The rooms at Jewelberry Glamping Hotel offer a unique and enjoyable glamping experience with their clean, spacious and aesthetically pleasing designs. Guests appreciate the individualized accommodations and scenic views. However, inconsistent cleanliness, ventilation issues and lack of certain amenities like curtains and soundproofing are points of criticism. Despite these, the comfortable beds and the tranquil environment contribute to a generally positive stay.
Cleanliness is a point of both praise and concern. Many visitors highlight the well-maintained and clean facilities, while others point out specific issues such as stains and insects. The overall atmosphere of the site is described as beautiful and organized with exceptional staff contributing significantly to the positive experience.
The hotel staff are frequently praised for their friendliness and helpfulness with specific mentions of exceptional service from Toma and Nicolas. Their willingness to go the extra mile and their attentive nature greatly enhance the guest experience, making the stay even more enjoyable.
Wi-Fi service, however, remains inadequate with weak or non-existent connection in areas beyond the reception. Reliable internet access is a commonly noted issue.
The spa facilities, including a Japanese Spa, hot tub and sauna, are generally well-received, offering a relaxing and unique experience. Despite some comments on the spa being dated, guests find the soothing amenities delightful.
Families find the glamping accommodation well-suited for children with features like nets and swings inside the rooms providing entertainment. The friendly and helpful staff, combined with the serene and picturesque location, make it a fantastic family retreat.
Beds are a standout feature, consistently praised for their comfort and spaciousness. Guests frequently describe the beds as very comfortable, making for a restful and enjoyable stay.
Overall, Jewelberry Glamping Hotel Tbilisi is celebrated for its serene location, exceptional staff and unique glamping experience. While there are areas for improvement, particularly regarding breakfast, cleanliness and Wi-Fi, the remarkable setting and amenities make it an appealing choice for a tranquil getaway.
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