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Summary of reviewsHoliday Inn Express & Suites - Basel - Allschwil by IHG, is consistently praised for its modern amenities and convenient location. Despite being on the outskirts of Basel, the hotel offers excellent access to public transportation with a bus stop at its entrance and provides a free public transport card, making it easy to explore major city attractions within 15-20 minutes.
The breakfast offerings are frequently highlighted as excellent, varied and plentiful, catering to different dietary preferences and including takeaway options. However, some guests wished for a more extensive selection of hot food items.
Dining experiences at the hotel are mixed with high praise for food quality and service but some disappointment due to the limited dinner menu and absence of a dedicated evening restaurant.
Rooms at the hotel are highly regarded for their cleanliness, comfort and modern design. Guests value the spacious, soundproofed accommodations and the well-maintained facilities, though a few mentioned minor issues like the lack of a fridge and safe.
Cleanliness throughout the hotel is consistently noted as exceptional with both rooms and common areas receiving high marks for their immaculate state, contributing to a pleasant and hygienic stay.
The staff receives glowing reviews for their friendliness, helpfulness and attentiveness, ensuring a positive and welcoming atmosphere for guests. This level of service extends across all roles, from reception to cleaning staff.
Technological amenities, particularly the fast and reliable free WiFi, enhance the convenience of the stay, making it suitable for both work and leisure activities.
The gym, while small and with limited equipment, is praised for its cleanliness, providing a decent space for basic fitness routines. Parking options, although ample, come at an additional cost and pose some challenges regarding accessibility and clarity of signage.
The hotel is considered family-friendly, thanks to its comfortable atmosphere and varied breakfast options. However, certain gaps remain in catering specifically to families with very young children.
The beds at the hotel are often described as extremely comfortable, contributing to restful sleep and earning high satisfaction from guests.
Overall, Holiday Inn Express & Suites - Basel - Allschwil is a commendable three-star hotel that often exceeds expectations, delivering a highly positive experience for both business and leisure travelers with its modern facilities, outstanding cleanliness, friendly staff and convenient location.
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