The Courtyard by Marriott Port of Spain is located in a prime area near restaurants and shopping centers, making it a great base for any traveler. Guests appreciate the good breakfast buffet with a lot of variety including local and North American dishes, although some feel that more options, especially for vegetarians, are needed. The hotel rooms are modern and well-equipped with great amenities, although some guests have noted issues with noisy air conditioning, brown and cold shower water and strange scents in the room. However, guests appreciate the outstanding cleanliness and upkeep of the accommodations and common areas with many mentioning the excellent customer service and helpfulness of the staff. Despite challenges due to COVID-19, guests felt pampered and taken care of, making the Courtyard by Marriott Port of Spain an excellent choice for anyone visiting the area.
The Kapok Hotel boasts a lovely outdoor swimming pool with a tranquil atmosphere, surrounded by a beautiful waterfall and fishes. Guests can enjoy the great facilities the hotel offers, including restaurants and a pizza place near the pool. In terms of cleanliness, the hotel maintains a well-kept pool area, ensuring that the pool is always clean and refreshing. Some guests mentioned that the pool water was too cold, while others enjoyed the nice and warm temperature. Although the pool doors close at night, guests can access the pool area through the lobby during the day. Some reviewers suggested that the pool needs some care, including paint and missing tiles. Nevertheless, guests complemented the size of the pool, as it was big enough to do laps. To enhance the experience, the hotel management could consider providing more towels by the pool area. Additionally, guests appreciated the convenient amenities in the room, such as the air conditioning unit and availability of an iron and board. Overall, the Kapok Hotel offers a great swimming pool that complements the hotel's holiday ambiance.