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Summary of reviewsCastlemaine Colonial Motel is lauded for its prime location right in the heart of Castlemaine, making it ideal for exploring the town. Guests are pleased with the easy walking access to restaurants, cafes, central shopping areas and the train station, which is particularly advantageous for those relying on public transport. The motel itself is noted for being central, quiet and spacious with many guests complimenting the cleanliness of the rooms and the friendliness of the staff.
The rooms receive consistent praise for their cleanliness, freshness and comfort. They are described as spacious and cozy with modern, clean bathrooms, although some guests find the decor to be somewhat dated. The motel provides essential facilities and even features a unique, charming fitout of an old church, which adds character to the stay. However, breakfast is not provided, which some guests find inconvenient.
Cleanliness reviews are mixed with many highlighting the rooms as immaculate and well-presented, contributing to a relaxing stay. Guests appreciate the spaciousness, convenient parking and affordable rates. However, some criticisms include issues like grime around the spa bath, food and hair on the floor, dust, cobwebs and mouldy showers, indicating occasional inconsistencies in cleanliness standards.
The staff at Castlemaine Colonial Motel are frequently commended for their friendliness and helpfulness. Many guests recall the staff being accommodating, providing excellent service and offering valuable local suggestions. However, there are occasional mentions of staff appearing busy or rushed and some experiences of less satisfactory interactions or unavailability.
A consistent issue noted by guests is the poor quality of the free wifi with numerous reports of weak or non-functional internet service, including in luxury suites. Additionally, some guests mentioned limited room amenities such as the lack of coffee sachets and limited tea bags.
Despite some minor concerns, the beds are a standout feature, often praised for their firmness and comfort, especially in chilly weather thanks to the provision of electric blankets. The quality of the linen and bedding is generally good, although there are occasional comments about thin, worn or dated sheets. Overall, the beds contribute positively to the guests' experience.
In conclusion, the Castlemaine Colonial Motel is favored for its excellent location, comfortable and clean rooms, friendly staff and cozy beds, notwithstanding some occasional issues with cleanliness and wifi.
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