Hotel Mazuria Country & SPA
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Summary of reviewsHotel Mazuria Country & SPA offers a remarkable stay, highly praised for its breathtaking location on the shores of Lake Czos, providing stunning lake views and a peaceful ambiance. This serene setting, enriched by nearby attractions like the amphitheater, forest paths and the city beach, makes it ideal for those seeking relaxation and outdoor activities, including water sports.
Guests consistently commend the quality and variety of the breakfast, noting it as hearty and delicious with a broad selection of dishes and fresh products. Dinner at the hotel also receives positive remarks for its tasty, homemade cuisine and pleasant service, although some items may occasionally fall short.
Rooms at the hotel are described as spacious, clean and comfortable with excellent lake views from the balconies. While some rooms feature older furnishings and could benefit from updates, ongoing renovations hint at future improvements. Cleanliness is generally well-maintained with daily services enhancing guest experiences, though there are occasional lapses noted.
The standout feature of Hotel Mazuria is its staff, who are frequently lauded for their friendliness and helpfulness across various hotel services, from reception to dining. The WiFi service, although free and often reliable, can be unstable at times, especially in the evenings.
The spa facilities, including jacuzzis and saunas, are praised for their professional service and clean, stylish environment. However, there is room for better maintenance and pricing adjustments. Free parking is available and appreciated, though it can be tight during peak times.
For families, the hotel provides a welcoming environment with spacious family rooms, a dedicated playroom and family-oriented amenities. Minor drawbacks such as narrow beds and stroller accessibility are noted but do not overshadow the overall positive family-friendly atmosphere.
In conclusion, Hotel Mazuria Country & SPA excels with its beautiful location, quality dining, comfortable accommodations and exceptional staff, making it a memorable destination for relaxation and family enjoyment.
Categories
Guests consistently commend the quality and variety of the breakfast, noting it as hearty and delicious with a broad selection of dishes and fresh products. Dinner at the hotel also receives positive remarks for its tasty, homemade cuisine and pleasant service, although some items may occasionally fall short.
Rooms at the hotel are described as spacious, clean and comfortable with excellent lake views from the balconies. While some rooms feature older furnishings and could benefit from updates, ongoing renovations hint at future improvements. Cleanliness is generally well-maintained with daily services enhancing guest experiences, though there are occasional lapses noted.
The standout feature of Hotel Mazuria is its staff, who are frequently lauded for their friendliness and helpfulness across various hotel services, from reception to dining. The WiFi service, although free and often reliable, can be unstable at times, especially in the evenings.
The spa facilities, including jacuzzis and saunas, are praised for their professional service and clean, stylish environment. However, there is room for better maintenance and pricing adjustments. Free parking is available and appreciated, though it can be tight during peak times.
For families, the hotel provides a welcoming environment with spacious family rooms, a dedicated playroom and family-oriented amenities. Minor drawbacks such as narrow beds and stroller accessibility are noted but do not overshadow the overall positive family-friendly atmosphere.
In conclusion, Hotel Mazuria Country & SPA excels with its beautiful location, quality dining, comfortable accommodations and exceptional staff, making it a memorable destination for relaxation and family enjoyment.
Hotel with Spa
This hotel offers modern amenities and wellness services, providing a perfect retreat after a day of exploring. Guests can indulge in spa treatments or relax by the lakeside, making their stay truly rejuvenating.
Family Friendly Hotel
Located in Mrągowo, this hotel offers a blend of relaxation and recreation for families. It provides a pool, room service, and child care. The surrounding natural environment offers opportunities for outdoor activities such as hiking.
Business Hotel
Hotel Mazuria offers two conference halls: Forest Hall with an area of 200 square meters, and Fireplace Hall with area of 100 square meters. Both are climatyzed and have professional sound system and equipment necessary for conferences.
Hotel with Parking
This hotel offers free secure parking facilities directly on-site. Guests benefit from complimentary private parking without the need for reservations, ensuring both convenience and vehicle security.
Accessible Hotel
Hotel Mazuria Country & SPA provides disabled facilities, including an accessible parking area, wheelchair access throughout the property, and a lift. Specific in-room accessibility includes a toilet with a grab bar and a bathroom emergency pull cord. The hotel also offers one wheelchair-friendly room.
Hotel with Gym
This hotel features a fitness center, spa, and a pool.
3-Star Hotel
This hotel offers a pool, skiing, room service, a restaurant, and a fitness center. Additional amenities include scuba diving, a bar, breakfast, hiking, and child care. It also features a spa.
Hotel for Honeymoon
Guest Reviews
Situated in an unparalleled natural setting, Hotel Mazuria Country & SPA enjoys an excellent location right on the shores of Lake Czos. Guests consistently laud the hotel's proximity to various attractions, including the nearby amphitheater and the city beach. The property offers stunning lake views from room balconies and windows, allowing visitors to soak in the picturesque scenery and tranquil ambiance.
The hotel's peaceful surroundings are perfect for those seeking quiet and relaxation. The area is characterized by its silence with only the sounds of birds chirping to break the tranquility. Guests can take advantage of direct access to private docks and enjoy strolls along the scenic promenades and nearby forest paths. Walking paths, including the romantic Lovers' Spring, are also easily accessible.
In addition to its breathtaking views and serene environment, the location is highly convenient. Guests have noted the hotel's proximity to the city center, water sports facilities and various rental options for boats and water bikes, making it a perfect destination for water enthusiasts. The convenient location ensures easy access to other local attractions and amenities.
In summary, Hotel Mazuria Country & SPA stands out for its beautiful location, optimal for both relaxation and outdoor activities. The serene lakeshore setting, combined with close proximity to the amphitheater, forest and city center, makes it an excellent choice for a memorable stay.
Hotel Mazuria Country & SPA has consistently garnered positive feedback for its breakfast offerings, setting a notable standard for morning meals. Guests repeatedly praise the breakfast, describing it as delicious, hearty and varied. A broad selection of dishes caters to diverse palates with many noting the excellent quality and taste of the food. The breakfast buffet format allows for abundance and variety, ensuring that nothing is missing and that guests can enjoy their meal even if they arrive later in the morning.
The inclusion of good coffee from an espresso machine and fresh products further enhances the breakfast experience. While some reviews mention that the breakfast could be more varied, particularly off-season and that it leans towards a standard hotel or hostel breakfast, these perspectives are in the minority. For most, the breakfast at Hotel Mazuria stands out as a significant plus, complemented by delicious and carefully served dishes. The clean and tidy breakfast zone adds to the overall pleasant experience and the beautiful location provides an additional charm to the already delightful breakfast.
Hotel Mazuria Country & SPA's restaurant boasts a variety of experiences when it comes to dinner with a noticeable lean towards the positive. Many guests have praised the large, delicious and fresh dinners served at the on-site restaurant, highlighting the good and varied cuisine. The restaurant maintains a clean and tidy zone and offers the convenience of purchasing dinner on-site. The service has been described as very pleasant and helpful with staff even waiting for late arrivals to ensure meals are served.
The food, often described as tasty, abundant and homemade, includes standout dishes like turkey and lunch options that are frequently mentioned as excellent. Some guests noted that the meals, particularly off-season, might be modest but adequate for a short stay. Both breakfast and dinner received commendation for being very good.
However, there are mixed reviews as well; some guests found certain dinner options unimpressive or repetitive over several days. For instance, the fish in beer batter and other menu items didn't meet some expectations, leading to the conclusion that while the majority of meals are praised, there are occasional misses in their otherwise solid culinary offerings. Overall, the restaurant is well-regarded for its good food, pleasant service and reasonable prices, contributing positively to the experience at Hotel Mazuria Country & SPA.
Hotel Mazuria Country & SPA offers spacious and clean rooms that are generally well-maintained with daily cleaning services. Guests often highlight the comfort of the accommodations, including very comfortable beds and modern amenities like air conditioning and heated towel rails. The view from the rooms, especially those facing the lake, is frequently praised for its beauty and serenity. However, some rooms fall short with older furnishings and outdated décor that detract from the overall experience.
While many rooms are cozy and functional with large bathrooms and necessary equipment, there is a consistent call for updates and renovation. Issues like poorly soundproofed walls, old or dirty balcony furniture and dated room decor from earlier decades are noted. The hotel's efforts in ongoing renovations suggest potential future improvements, which could further enhance the guest experience.
Additionally, some rooms have minor drawbacks such as small balconies with plastic chairs, few electrical outlets and occasional cold temperatures. Despite these issues, the hotel's beautiful location and clean environment contribute significantly to guests' positive experiences.
Overall, Hotel Mazuria balances comfort and cleanliness with a need for modernization to fully meet guest expectations.
Hotel Mazuria Country & SPA has received varied feedback regarding its beds. Many guests appreciated the comfortable and large beds, noting clean bedding and the freshness of their rooms. Reviews frequently mentioned that the beds were super comfortable, contributing to a peaceful stay. However, some guests found the beds to be narrow and not ideal for sharing. A few reviews pointed out that the foam mattresses were thin and soft, leading to a lack of support. There were also repeated mentions of squeaky and uncomfortable beds with some guests feeling every spring in the mattress. The presence of new beds in hallways awaiting installation suggests that the hotel might be in the process of upgrading its bedding. Old mattresses, especially those dating back to the 90s, received criticism for being noisy and uncomfortable. Despite these issues, the overall atmosphere of clean and quiet rooms was noted positively by several guests.
Hotel Mazuria Country & SPA garners mixed reviews when it comes to cleanliness, but the majority of comments lean towards a positive experience. Many guests highlighted the overall cleanliness of the hotel, noting that the rooms, bathrooms and common areas are adequately maintained. The frequent mention of "clean and spacious" rooms and "clean bathrooms" underscores a consistent effort in maintaining general hygiene. Guests appreciated the daily cleaning service and water delivery, which enhanced their stay.
However, some reviews pointed out areas needing improvement. There were remarks about dust and food leftovers being found in certain rooms, indicating occasional lapses in thorough cleaning. Maintenance issues, such as outdated or poorly maintained bathrooms, were also a recurring theme. Specific complaints included "stains on the mattress," "fungus" in some bathrooms and a need for fresh wall paint or renovations in specific areas.
Despite these occasional shortcomings, the general assessment suggests that the hotel staff strives to maintain a clean and tidy environment, even if some areas could benefit from more meticulous upkeep and regular maintenance. The positive remarks about the pleasant views, clean amenities and diligent service contribute to an overall favorable impression.
The staff at Hotel Mazuria Country & SPA consistently receive high praise for their friendliness and helpfulness. Numerous guests mention the friendly and polite behavior of the staff with specific compliments directed towards the receptionists and service personnel. The reception team is noted for being especially attentive and professional, handling check-ins efficiently and providing clear information about hotel amenities.
Restaurant and bar staff also receive positive feedback for their competent and accommodating service, making dining experiences pleasant. The newly built spa has garnered attention, although there are a few mentions of occasional unfriendliness from the spa staff. Despite this, the overall impression is that the staff contribute significantly to a positive stay with many guests recalling the personnel as a highlight of their visit.
Hotel Mazuria's staff, from the polite night shift gentleman to the attentive waiters, leave guests with very fond memories, reinforcing the hotel's reputation for excellent customer service. The positive approach and professionalism of the staff are consistently recognized across different areas of the hotel, ensuring a welcoming and supportive environment for visitors.
The Wi-Fi experience at Hotel Mazuria Country & SPA presents a mix of strengths and occasional challenges. Many guests have highlighted the Wi-Fi as excellent and appreciated the availability of free WiFi throughout their stay. Several reviewers found the WiFi decent with some noting that it worked well and met their needs for browsing or streaming.
However, there were instances of less favorable experiences. Some guests encountered problematic and unstable connections with WiFi being particularly unreliable in the evenings. A few also mentioned issues such as average performance, lagging and a lack of a WiFi password in their rooms.
Overall, while the hotel provides free WiFi that often meets expectations, there are sporadic periods where connectivity may not be optimal.
Hotel Mazuria Country & SPA offers a diverse spa experience, praised for its well-maintained and comfortable facilities. The spa zone includes amenities like jacuzzis and saunas, which are clean and stylish. Guests highlight the beautiful and friendly atmosphere and the fact that the spa stays open until 21:00 is noted as a convenience.
Despite some guests finding the prices a bit high and the need for mandatory reservations an inconvenience, the overall quality of the spa services is commendable. Many guests mention the professional service and the newly built spa area as standout features. The availability of free parking adds to the ease of access.
However, some issues have been pointed out, such as occasional problems with the outdoor jacuzzi, missing amenities in the sauna area and the reduced access to spa zones with only one sauna often being operational. There are also mentions of maintenance needs and isolated problems booking slots for spa and jacuzzi use.
In summary, while the Hotel Mazuria Country & SPA generally impresses guests with its clean, well-maintained spa facilities and professional service, there are opportunities for improvement in terms of maintenance and the pricing structure.
Hotel Mazuria Country & SPA offers free parking, which many guests appreciate for its convenience and ease of access. The parking area is described as peaceful, clean and generally sufficient for visitors' needs. There are, however, some concerns about the size of the parking lot, particularly during peak seasons when it can become a bit tight. Despite these occasional space limitations, the hotel ensures that parking is gated and secure at night, providing an added sense of safety. While some guests found the parking a bit cramped when the hotel is fully booked, others noted plenty of parking availability with large, comfortable spaces. Overall, while the parking at Hotel Mazuria Country & SPA is generally viewed positively, a bit of planning may be needed during busier times.
Hotel Mazuria Country & SPA stands out as an ideal choice for families seeking a child-friendly getaway. Numerous reviews highlight its suitability for family stays with guests frequently recommending it for those traveling with children. The hotel offers a variety of family rooms, including spacious en-suite options and big rooms specifically designed for family use. These accommodations feature comfortable bathrooms and provisions for kids, making them highly functional for family needs.
The hotel's family-friendly atmosphere extends to its amenities and entertainment options. Children can enjoy a dedicated playroom equipped with an Xbox, billiards, ping pong and a welcoming breakfast area, ensuring engagement for kids of all ages. Outdoor spaces also offer beautiful areas for walks, suitable for families looking to explore and enjoy nature together.
While some reviews mention the narrow and uncomfortable separate beds and the lack of stroller accessibility, the overwhelming consensus is that Hotel Mazuria is a family-oriented establishment, perfect for creating memorable experiences. Guests also appreciated the great kid-friendly options and the availability of family entertainment.
In summary, Hotel Mazuria Country & SPA delivers a pleasant and engaging environment for families, combining comfortable accommodations with a range of activities designed to cater to children and parents alike.
The reviews for Hotel Mazuria Country & SPA highlight several aspects, primarily centering around its three-star rating and facilities. Guests frequently mention that the hotel does not meet the expected three-star standards. A recurring point of dissatisfaction is the breakfast menu, often described as basic and disappointing for a three-star establishment. Additionally, some reviews note the lack of a swimming pool, which is seen as a shortcoming for a hotel with this rating.
On the positive side, the hotel receives compliments for its great views and convenient location. These aspects seem to enhance the overall guest experience despite the mentioned shortcomings in services and facilities.
Hotel Mazuria Country & SPA offers a range of accessibility features that guests with disabilities have found beneficial. With easily accessible entry points and plans for further accessibility improvements in their renovations, the hotel is committed to accommodating all guests. The SPA facility is particularly noted for being accessible for reservations and use, though some access may be restricted during renovation periods. For outdoor enthusiasts, there is access to the lake and a promenade that enhances the scenic experience. The hotel’s single-story areas are currently more accessible with upper-level renovations still in progress. Guests also appreciate the competent staff who are available in accessible areas. Positioned in an excellent location near the SPA facilities, the hotel manages to combine convenience and accessibility effectively.
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Location
The hotel's peaceful surroundings are perfect for those seeking quiet and relaxation. The area is characterized by its silence with only the sounds of birds chirping to break the tranquility. Guests can take advantage of direct access to private docks and enjoy strolls along the scenic promenades and nearby forest paths. Walking paths, including the romantic Lovers' Spring, are also easily accessible.
In addition to its breathtaking views and serene environment, the location is highly convenient. Guests have noted the hotel's proximity to the city center, water sports facilities and various rental options for boats and water bikes, making it a perfect destination for water enthusiasts. The convenient location ensures easy access to other local attractions and amenities.
In summary, Hotel Mazuria Country & SPA stands out for its beautiful location, optimal for both relaxation and outdoor activities. The serene lakeshore setting, combined with close proximity to the amphitheater, forest and city center, makes it an excellent choice for a memorable stay.
Breakfast
The inclusion of good coffee from an espresso machine and fresh products further enhances the breakfast experience. While some reviews mention that the breakfast could be more varied, particularly off-season and that it leans towards a standard hotel or hostel breakfast, these perspectives are in the minority. For most, the breakfast at Hotel Mazuria stands out as a significant plus, complemented by delicious and carefully served dishes. The clean and tidy breakfast zone adds to the overall pleasant experience and the beautiful location provides an additional charm to the already delightful breakfast.
Dinner
The food, often described as tasty, abundant and homemade, includes standout dishes like turkey and lunch options that are frequently mentioned as excellent. Some guests noted that the meals, particularly off-season, might be modest but adequate for a short stay. Both breakfast and dinner received commendation for being very good.
However, there are mixed reviews as well; some guests found certain dinner options unimpressive or repetitive over several days. For instance, the fish in beer batter and other menu items didn't meet some expectations, leading to the conclusion that while the majority of meals are praised, there are occasional misses in their otherwise solid culinary offerings. Overall, the restaurant is well-regarded for its good food, pleasant service and reasonable prices, contributing positively to the experience at Hotel Mazuria Country & SPA.
Rooms
While many rooms are cozy and functional with large bathrooms and necessary equipment, there is a consistent call for updates and renovation. Issues like poorly soundproofed walls, old or dirty balcony furniture and dated room decor from earlier decades are noted. The hotel's efforts in ongoing renovations suggest potential future improvements, which could further enhance the guest experience.
Additionally, some rooms have minor drawbacks such as small balconies with plastic chairs, few electrical outlets and occasional cold temperatures. Despite these issues, the hotel's beautiful location and clean environment contribute significantly to guests' positive experiences.
Overall, Hotel Mazuria balances comfort and cleanliness with a need for modernization to fully meet guest expectations.
Beds
Cleanliness
However, some reviews pointed out areas needing improvement. There were remarks about dust and food leftovers being found in certain rooms, indicating occasional lapses in thorough cleaning. Maintenance issues, such as outdated or poorly maintained bathrooms, were also a recurring theme. Specific complaints included "stains on the mattress," "fungus" in some bathrooms and a need for fresh wall paint or renovations in specific areas.
Despite these occasional shortcomings, the general assessment suggests that the hotel staff strives to maintain a clean and tidy environment, even if some areas could benefit from more meticulous upkeep and regular maintenance. The positive remarks about the pleasant views, clean amenities and diligent service contribute to an overall favorable impression.
Staff
Restaurant and bar staff also receive positive feedback for their competent and accommodating service, making dining experiences pleasant. The newly built spa has garnered attention, although there are a few mentions of occasional unfriendliness from the spa staff. Despite this, the overall impression is that the staff contribute significantly to a positive stay with many guests recalling the personnel as a highlight of their visit.
Hotel Mazuria's staff, from the polite night shift gentleman to the attentive waiters, leave guests with very fond memories, reinforcing the hotel's reputation for excellent customer service. The positive approach and professionalism of the staff are consistently recognized across different areas of the hotel, ensuring a welcoming and supportive environment for visitors.
Wi-Fi
However, there were instances of less favorable experiences. Some guests encountered problematic and unstable connections with WiFi being particularly unreliable in the evenings. A few also mentioned issues such as average performance, lagging and a lack of a WiFi password in their rooms.
Overall, while the hotel provides free WiFi that often meets expectations, there are sporadic periods where connectivity may not be optimal.
Spa
Despite some guests finding the prices a bit high and the need for mandatory reservations an inconvenience, the overall quality of the spa services is commendable. Many guests mention the professional service and the newly built spa area as standout features. The availability of free parking adds to the ease of access.
However, some issues have been pointed out, such as occasional problems with the outdoor jacuzzi, missing amenities in the sauna area and the reduced access to spa zones with only one sauna often being operational. There are also mentions of maintenance needs and isolated problems booking slots for spa and jacuzzi use.
In summary, while the Hotel Mazuria Country & SPA generally impresses guests with its clean, well-maintained spa facilities and professional service, there are opportunities for improvement in terms of maintenance and the pricing structure.
Parking
Family
The hotel's family-friendly atmosphere extends to its amenities and entertainment options. Children can enjoy a dedicated playroom equipped with an Xbox, billiards, ping pong and a welcoming breakfast area, ensuring engagement for kids of all ages. Outdoor spaces also offer beautiful areas for walks, suitable for families looking to explore and enjoy nature together.
While some reviews mention the narrow and uncomfortable separate beds and the lack of stroller accessibility, the overwhelming consensus is that Hotel Mazuria is a family-oriented establishment, perfect for creating memorable experiences. Guests also appreciated the great kid-friendly options and the availability of family entertainment.
In summary, Hotel Mazuria Country & SPA delivers a pleasant and engaging environment for families, combining comfortable accommodations with a range of activities designed to cater to children and parents alike.
3 Star
On the positive side, the hotel receives compliments for its great views and convenient location. These aspects seem to enhance the overall guest experience despite the mentioned shortcomings in services and facilities.
Accessible
No, Hotel Mazuria Country & SPA doesn't have any pool.
Yes, a spa is available at Hotel Mazuria Country & SPA.
No, Hotel Mazuria Country & SPA doesn't allow dogs.
Yes, parking facilities are available at Hotel Mazuria Country & SPA.
Yes, Hotel Mazuria Country & SPA has a gym.
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