The Atrium
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Summary of reviewsThe Atrium receives high endorsements for its prime location in Mount Maunganui, New Zealand. Guests appreciate its close proximity to beaches, the town center and popular cafes and restaurants. The views from the accommodation, offering picturesque scenes of the sea and harbor, are frequently highlighted as amazing. Convenience is a strong point with everything being within walking distance, including shops and amenities. Secure, convenient parking also adds to the positive experience.
The rooms at The Atrium are celebrated for their spaciousness, cleanliness and homeliness. Many guests find the apartments modern, well-situated and equipped with handy kitchens that allow for in-room dining. Despite some comments on dated units, lack of air conditioning and firm beds, the overall feedback is constructive, noting the rooms as clean, quiet and meeting basic needs.
Cleanliness is a consistent highlight with rooms described as tidy and well-organized. The staff at The Atrium also receives high praise across reviews for being incredibly friendly, helpful and accommodating, enhancing the overall guest experience. Guests note the warm greeting on arrival and the proactive assistance offered throughout their stay.
The hotel’s pool and spa area is another commendable feature, proving especially popular with families. Guests find the loungers around the pool relaxing and the spa pool and sauna add to the amenity's appeal, despite minor remarks about temperature.
Parking facilities are secure and convenient, further improving the guest experience. Although some guests mention the tight spaces for larger vehicles, the overall convenience and safety of the parking are greatly appreciated.
Beds in the units receive mixed reviews with many guests finding them very comfortable, contributing to restful sleep. Some, however, note variability in comfort levels, citing issues with firmness and pillow quality.
Overall, The Atrium is highly recommended for its excellent location, cleanliness, friendly staff and good facilities, ensuring a satisfying and enjoyable stay for most visitors.
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The rooms at The Atrium are celebrated for their spaciousness, cleanliness and homeliness. Many guests find the apartments modern, well-situated and equipped with handy kitchens that allow for in-room dining. Despite some comments on dated units, lack of air conditioning and firm beds, the overall feedback is constructive, noting the rooms as clean, quiet and meeting basic needs.
Cleanliness is a consistent highlight with rooms described as tidy and well-organized. The staff at The Atrium also receives high praise across reviews for being incredibly friendly, helpful and accommodating, enhancing the overall guest experience. Guests note the warm greeting on arrival and the proactive assistance offered throughout their stay.
The hotel’s pool and spa area is another commendable feature, proving especially popular with families. Guests find the loungers around the pool relaxing and the spa pool and sauna add to the amenity's appeal, despite minor remarks about temperature.
Parking facilities are secure and convenient, further improving the guest experience. Although some guests mention the tight spaces for larger vehicles, the overall convenience and safety of the parking are greatly appreciated.
Beds in the units receive mixed reviews with many guests finding them very comfortable, contributing to restful sleep. Some, however, note variability in comfort levels, citing issues with firmness and pillow quality.
Overall, The Atrium is highly recommended for its excellent location, cleanliness, friendly staff and good facilities, ensuring a satisfying and enjoyable stay for most visitors.
Aparthotel with Free Wi-Fi
The Atrium offers free Wi-Fi, ensuring guests can stay connected and productive. This enhances the overall convenience and value of their stay.
Aparthotel with Parking
The Atrium provides parking and is located on Maunganui Road. It is a beach aparthotel with outdoor swimming pools.
Aparthotel with Gym
The Atrium provides guests with a fitness center and a sauna, alongside access to an outdoor swimming pool and hot & cold pools. The property also offers the unique amenity of dedicated trainers for an enhanced fitness experience.
4-Star Aparthotel
This aparthotel is near Mount Maunganui and Mount Hot Pools. It features two outdoor swimming pools, a sauna, and a fitness center. The Mediterranean-style apartments have kitchens and private balconies.
Aparthotel with Outdoor Pool
The Atrium offers an outdoor pool and is located in Mount Maunganui. The apartments provide a comfortable stay with convenient access to local attractions.
Aparthotel Taking Steps Towards Sustainability
Aparthotel with Swimming Pool
Outdoor Pool
Guest Reviews
The Atrium is highly praised for its exceptional location, placing it at the heart of Mount Maunganui. Guests appreciate its proximity to both beaches, the town center, the hot pools and popular cafes and restaurants. The views from the accommodation are frequently noted as amazing, offering picturesque scenes of the sea and harbour. The convenience of having everything within walking distance, including shops and amenities, is a recurring highlight. Additionally, the hotel staff receives commendations for their friendliness and helpfulness, contributing to a positive guest experience. The availability of secure parking, easy access and clean facilities further enhance the overall satisfaction of guests at The Atrium.
The Atrium has received a mix of feedback regarding its rooms with several positive highlights from guests. Many guests appreciated the spaciousness of some rooms, describing them as great in size and even unreal. The apartments have been praised for their homeliness, cleanliness and excellent accessibility to various locations. Guests noted that the units were ideally situated with modern presentations and great views. The well-equipped kitchens provided an option to stay in rather than constantly eat out, which was a convenient feature for many.
However, some common areas of concern included the dated condition of the units and the lack of air conditioning, which made the rooms hot at times. The beds received mixed reviews with some guests finding them too firm or uncomfortable. Despite these issues, the overall consensus points to clean, quiet and well-situated apartments that meet basic needs.
The Atrium offers generally comfortable beds with several guests highlighting the super comfy and very comfortable beds as a positive aspect. Cleanliness of the beds is frequently noted, contributing to an overall feeling of comfort. However, some inconsistencies exist with a few guests finding the beds either too soft or uncomfortably equipped with noticeable springs. Pillows also received mixed feedback, ranging from being described as flat and too soft to old. Despite these occasional drawbacks, many guests appreciated the comfortable sleeping arrangements, which, combined with a great facility and central location, provide a positive overall experience.
The Atrium stands out primarily for its consistent cleanliness, providing guests with a welcoming and comfortable environment. Many reviewers praised the rooms and apartments for being clean, tidy and well-organized, often underscoring the comfortable beds and spacious accommodations. The hotel's location is another highlight, being close to shops, eateries, the beach and the mountains, which adds to its appeal for many visitors.
Though the overall feedback is positive, there are some areas for improvement. A few guests noted that while their rooms were generally clean, details like dust in the bathroom, mould on blinds and partially blocked hand basins detracted from the overall experience. Additionally, some reported thin walls and minor maintenance issues such as tired furniture with missing handles and non-blocking bedroom curtains.
Despite these minor setbacks, guests appreciated the friendly and helpful staff, good parking facilities and the quality of the amenities provided in their rooms, making the stay even more pleasant. The Atrium with its clean and quality accommodation, nice views and superb location, evidently leaves many wishing their stay could be longer.
Guests of 'The Atrium' consistently highlight the exceptional quality of the hotel's staff in their reviews. Words like friendly, helpful and accommodating frequently describe the interactions with the staff, from the front desk to the management. The arrival experience is notably positive with a warm greeting from the friendly staff setting the tone for a pleasant stay. Guests particularly appreciate the accommodating nature of the team, such as allowing non-paying guests to park and responding swiftly to issues like a non-functional TV.
The management team also received high praise for their excellent service, being readily available and enhancing the overall guest experience through their kindness and proactive assistance. Many found the staff's disposition as happy and informative, contributing a welcoming and supportive atmosphere. Specific mentions of the front desk staff being super friendly and the managers being lovely and helpful underscore the consistent excellent service noted by guests.
In summary, 'The Atrium' stands out for its extraordinarily friendly, helpful and accommodating staff who greatly enhance the guest experience through their dedication and excellent customer service.
The Atrium boasts a conveniently located pool and spa area that many guests have enjoyed. Families particularly appreciated the facilities, indicating that kids had a fantastic time in the pool and spa. The addition of loungers around the pool area offers a relaxing environment for guests. The spa pool received positive mentions for being lovely, though some guests felt it could have been warmer. The sauna was described as pleasant, albeit not steaming, adding to the relaxation amenities available. Despite some remarks about the pool being cold and occasionally murky, many guests still found it refreshing and inviting, especially considering the proximity to the beach and stellar views of Pilot Bay. Overall, the combination of the swimming pool, spa pool and nearby BBQ area make it a commendable feature of The Atrium.
Many guests have praised the parking facilities at The Atrium, highlighting both its security and convenience. They appreciated the easy access in and out of the parking area and found it handy to have off-street and secure basement options. Several visitors noted that the parking was especially convenient for the hotel's good location and reasonable pricing. Guests also enjoyed additional amenities such as undercover parking and the well-appointed apartments that included useful features like washing machines and dryers. However, some guests mentioned the tight entrance and small parking spaces, which were particularly challenging for larger vehicles like SUVs. Despite these minor concerns, most reviews focused on the positive aspects, emphasizing how the parking added to the overall comfort and practicality of their stay at The Atrium.
'The Atrium' consistently impresses with its exceptional and superb ratings. Guests frequently praise the hotel for its excellent security, making it a safe choice for travelers. The facilities and services contribute to an overall very good experience, ensuring a satisfying stay.
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Location
Rooms
However, some common areas of concern included the dated condition of the units and the lack of air conditioning, which made the rooms hot at times. The beds received mixed reviews with some guests finding them too firm or uncomfortable. Despite these issues, the overall consensus points to clean, quiet and well-situated apartments that meet basic needs.
Beds
Cleanliness
Though the overall feedback is positive, there are some areas for improvement. A few guests noted that while their rooms were generally clean, details like dust in the bathroom, mould on blinds and partially blocked hand basins detracted from the overall experience. Additionally, some reported thin walls and minor maintenance issues such as tired furniture with missing handles and non-blocking bedroom curtains.
Despite these minor setbacks, guests appreciated the friendly and helpful staff, good parking facilities and the quality of the amenities provided in their rooms, making the stay even more pleasant. The Atrium with its clean and quality accommodation, nice views and superb location, evidently leaves many wishing their stay could be longer.
Staff
The management team also received high praise for their excellent service, being readily available and enhancing the overall guest experience through their kindness and proactive assistance. Many found the staff's disposition as happy and informative, contributing a welcoming and supportive atmosphere. Specific mentions of the front desk staff being super friendly and the managers being lovely and helpful underscore the consistent excellent service noted by guests.
In summary, 'The Atrium' stands out for its extraordinarily friendly, helpful and accommodating staff who greatly enhance the guest experience through their dedication and excellent customer service.
Pool
Parking
4 Star
Yes, The Atrium has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at The Atrium.
No, The Atrium doesn't allow dogs.
Yes, parking facilities are available at The Atrium.
Yes, The Atrium has a gym.
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