Hotell Östermalm
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Summary of reviewsHotell Östermalm in Motala enjoys positive acclaim for its advantageous location, providing guests with easy access to the town center, train and bus connections, and free parking, all while maintaining a serene and charming harbor view. The family-owned establishment is also praised for its delightful atmosphere, offering spacious, tastefully decorated rooms with comfortable beds, ideal for both leisure and business visitors, and particularly accommodating for families and pet owners.
Guests consistently commend the staff's friendly demeanor and efficient service at check-in, contributing to a warm and welcoming stay. Although operational inconsistencies regarding staff presence and breakfast locations occasionally arise, when the staff is available, they enhance the overall guest experience, especially during breakfast.
The breakfast experience is generally well-received despite being served at another nearby hotel, with guests appreciating a plentiful and varied buffet offering a range of delicious items. The option to dine on an outdoor terrace or in a garden adds to the appeal, though minor delays and logistical confusion have been noted.
Overall cleanliness garners mixed reviews; while some areas are well-maintained, significant attention is needed regarding room cleanliness and maintenance. The Wi-Fi service is also inconsistent, though many guests find the access code conveniently available in their rooms.
Nevertheless, Hotell Östermalm's convenient parking facilities contribute positively, with availability of private and additional nearby parking easing guest concerns. Despite minor downsides such as the absence of an elevator and occasional discomfort with beds, the hotel's comfort and charm predominantly shine through, making it an inviting option for travelers seeking a cozy retreat in Motala.
Categories
Guests consistently commend the staff's friendly demeanor and efficient service at check-in, contributing to a warm and welcoming stay. Although operational inconsistencies regarding staff presence and breakfast locations occasionally arise, when the staff is available, they enhance the overall guest experience, especially during breakfast.
The breakfast experience is generally well-received despite being served at another nearby hotel, with guests appreciating a plentiful and varied buffet offering a range of delicious items. The option to dine on an outdoor terrace or in a garden adds to the appeal, though minor delays and logistical confusion have been noted.
Overall cleanliness garners mixed reviews; while some areas are well-maintained, significant attention is needed regarding room cleanliness and maintenance. The Wi-Fi service is also inconsistent, though many guests find the access code conveniently available in their rooms.
Nevertheless, Hotell Östermalm's convenient parking facilities contribute positively, with availability of private and additional nearby parking easing guest concerns. Despite minor downsides such as the absence of an elevator and occasional discomfort with beds, the hotel's comfort and charm predominantly shine through, making it an inviting option for travelers seeking a cozy retreat in Motala.
Hotel with Parking
This hotel has parking for its guests and offers breakfast. It is located within walking distance of Motala's main attractions.
Small Hotel
Located in Motala, Hotell Östermalm provides intimate and convenient lodging options. The cozy atmosphere and central location make it a practical choice for visitors.
Family Friendly Hotel
Dog Friendly Hotel
Accessible Hotel
Guest Reviews
Hotell Östermalm boasts a remarkable location that consistently impresses its guests. Nestled in a quiet street, this cozy, family-owned hotel is just a short stroll away from Motala's town center, making it an excellent choice for travelers who want to explore the heart of the city without sacrificing tranquility. Its proximity to train and bus connections, along with free parking, offers easy access for those arriving by various means of transportation. Moreover, the hotel's location near the harbor adds an appealing touch, with picturesque views and convenient access to waterfront activities. The history of the building adds a unique charm to the overall experience. Guests appreciate the freshly renovated rooms and the delightful breakfast provided at a nearby hotel, enhancing the appeal of Hotell Östermalm as a comfortable and practical base for both leisure and business visitors.
Hotell Östermalm offers guests a breakfast experience that is generally well-received with praise for its quality and variety, although it is often noted that the breakfast is served at another nearby hotel, usually a short walk away. Many reviews commend the breakfast buffet for being plentiful, attractive, and delicious, with a good selection that includes items such as yogurt, cereals, muesli, juice, coffee, sandwiches, spreads, greens, and boiled eggs. Guests also appreciate the friendly staff during breakfast and have the option to enjoy their meal outside on a large outdoor terrace or in a small garden, adding to the pleasant atmosphere. Despite some issues such as dry rolls or occasional delays in service, the breakfast experience is typically regarded as meeting expectations, with some guests describing it as excellent or super once they adjust to the alternate location—all highly favorable insights into the complementary morning offerings of Hotell Östermalm, albeit executed at the neighboring Hotel Carl Friman.
Hotell Östermalm offers a delightful stay characterized by its spacious and cozy rooms. Guests repeatedly express satisfaction with the large rooms which provide ample space to spread out and relax. The ambiance is enhanced by tasteful decorations and a homely, cozy atmosphere. With wide, comfortable beds, it's easy to achieve a restful night's sleep.
The hotel's dog-friendly policy adds to its charm, making it a welcoming option for travelers with pets. This small hotel is noted for its pleasant reception and friendly staff, adding to the overall positive experience. Besides its inviting rooms, the hotel also boasts easy access to parking, a quiet location, and a fresh, enjoyable breakfast spread to start the day. Despite its older facade, the rooms maintain a fresh and clean appearance, with bathrooms generally described as fresh and well-kept.
Some guests did encounter issues with room cleanliness and maintenance, experiencing instances like unclean bathrooms and minor room shortcomings. However, the overall consensus leans towards the satisfaction of a relaxing, comfortable stay in an inviting environment with commendable service.
Hotell Östermalm receives overall positive feedback regarding its beds, which many guests describe as comfortable and wide. The majority of reviews highlight the comfort, noting the cozy and well-cleaned rooms complemented by the pleasant sleeping arrangements. While some guests reported encountering issues such as narrow and old mattresses and a few instances of back pain from overly soft beds, these seem to be in the minority. The expansive and comfortable nature of the beds generally contributes to a restful stay, making it a favorable aspect for most visitors. With the addition of a super good breakfast, guests largely appreciate the accommodation experience, though some express a desire for breakfast items like pancakes or waffles.
Hotell Östermalm receives mixed reviews concerning its cleanliness, with some guests praising certain aspects while others highlight areas requiring attention. Positively noted are the fresh bathrooms and instances where the hotel appears very clean and tidy, suggesting that some areas are well-maintained. Certain rooms are described as nicely furnished, adding a touch of comfort despite some maintenance issues.
However, many guests point out significant issues in cleanliness and upkeep throughout the hotel. Common complaints include poorly cleaned rooms with dust accumulation, dirty floors, and unclean dishes left over from previous days. Some guests found cobwebs on lamps and reported persistent dust under the beds, suggesting inconsistent cleaning practices and lack of attention to detail. Several accounts also mention defective showers and bathrooms with blocked drains, adding to the dissatisfaction.
The overall condition of the hotel seems worn and rundown, with tired decor and broken fixtures detracting from the experience. Breakfast services face criticism due to poor oversight from staff, and confusion regarding meal venues as guests were not informed about changes in location. Despite these concerns, the cleanliness of certain areas remains commendable, presenting a mixed image of Hotell Östermalm’s performance in maintaining its facilities.
Hotell Östermalm's staff receive notable praise for their friendliness and service-oriented approach. Guests frequently describe the team as incredibly pleasant, forthcoming, and cheerful, with interactions reflecting positivity and a welcoming atmosphere. The service at check-in stands out for efficiency and warmth, providing guests with a smooth start to their stay. Certain reviews highlight specific individuals such as a nice owner and a very nice landlady who add a personal touch to the experience.
While the staff's demeanor is praised, there are recurring mentions of logistical issues relating to their presence. Some guests noted difficulties in meeting staff, citing times when no staff were on site or the reception was poorly staffed. These absence-related concerns caused confusion, particularly around breakfast arrangements that were not clearly communicated.
Despite these operational challenges, when staff are available, they are described as helpful and attentive, and their contribution positively impacts the overall hotel experience, especially during breakfast. The lack of an elevator is a separate issue, though this does not directly pertain to staff performance. Ultimately, Hotell Östermalm delivers a friendly and service-focused environment, though improvements could be made in staffing consistency to enhance guest satisfaction further.
Hotell Östermalm receives mixed feedback regarding its Wi-Fi service, with several guests describing the Wi-Fi as good. However, others mention occasional issues, such as the Wi-Fi not working at times or encountering poor internet connections. Some guests also faced initial confusion, noting a lack of information about Wi-Fi availability upon check-in. Despite these challenges, many guests found the Wi-Fi code easily accessible in their rooms, contributing to a smoother experience for those who successfully connected.
Hotell Östermalm provides a convenient parking experience, which has been appreciated by guests. The hotel offers private parking, which is a significant advantage for travelers, ensuring that their vehicles are secure and accessible during their stay. The parking area is reported to be easily accessible, even for those arriving on motorcycles. Guests are pleased with the availability of free parking, often mentioning the ease of finding a spot in the courtyard directly connected to the hotel. The surrounding area also provides additional parking options for those who might need them. Overall, this accessibility and convenience add to a seamless experience for guests, allowing them to enjoy more of what the hotel and the local area have to offer without the worry of parking issues.
Hotell Östermalm comes across as a charming and cozy family-friendly hotel that many guests find appealing for their family trips. Reviews often highlight the hotel's homely atmosphere and friendly staff, which contribute positively to the overall experience. Families benefit from spacious accommodations, with mentions of large rooms that can comfortably host both people and pets, making it an ideal setting for those traveling with children and dogs alike.
However, there are some concerns that may impact families, such as logistical inconveniences related to breakfast arrangements. The need to eat breakfast at another hotel, especially in less favorable weather, appears to be a disadvantage when traveling with young ones. While some aspects could be improved, the overall sentiment suggests that Hotell Östermalm provides a welcoming and comfortable environment for families.
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Location
Breakfast
Rooms
The hotel's dog-friendly policy adds to its charm, making it a welcoming option for travelers with pets. This small hotel is noted for its pleasant reception and friendly staff, adding to the overall positive experience. Besides its inviting rooms, the hotel also boasts easy access to parking, a quiet location, and a fresh, enjoyable breakfast spread to start the day. Despite its older facade, the rooms maintain a fresh and clean appearance, with bathrooms generally described as fresh and well-kept.
Some guests did encounter issues with room cleanliness and maintenance, experiencing instances like unclean bathrooms and minor room shortcomings. However, the overall consensus leans towards the satisfaction of a relaxing, comfortable stay in an inviting environment with commendable service.
Beds
Cleanliness
However, many guests point out significant issues in cleanliness and upkeep throughout the hotel. Common complaints include poorly cleaned rooms with dust accumulation, dirty floors, and unclean dishes left over from previous days. Some guests found cobwebs on lamps and reported persistent dust under the beds, suggesting inconsistent cleaning practices and lack of attention to detail. Several accounts also mention defective showers and bathrooms with blocked drains, adding to the dissatisfaction.
The overall condition of the hotel seems worn and rundown, with tired decor and broken fixtures detracting from the experience. Breakfast services face criticism due to poor oversight from staff, and confusion regarding meal venues as guests were not informed about changes in location. Despite these concerns, the cleanliness of certain areas remains commendable, presenting a mixed image of Hotell Östermalm’s performance in maintaining its facilities.
Staff
While the staff's demeanor is praised, there are recurring mentions of logistical issues relating to their presence. Some guests noted difficulties in meeting staff, citing times when no staff were on site or the reception was poorly staffed. These absence-related concerns caused confusion, particularly around breakfast arrangements that were not clearly communicated.
Despite these operational challenges, when staff are available, they are described as helpful and attentive, and their contribution positively impacts the overall hotel experience, especially during breakfast. The lack of an elevator is a separate issue, though this does not directly pertain to staff performance. Ultimately, Hotell Östermalm delivers a friendly and service-focused environment, though improvements could be made in staffing consistency to enhance guest satisfaction further.
Wi-Fi
Parking
Family
However, there are some concerns that may impact families, such as logistical inconveniences related to breakfast arrangements. The need to eat breakfast at another hotel, especially in less favorable weather, appears to be a disadvantage when traveling with young ones. While some aspects could be improved, the overall sentiment suggests that Hotell Östermalm provides a welcoming and comfortable environment for families.
No, Hotell Östermalm doesn't have any pool.
No, a spa isn't available at Hotell Östermalm.
Yes, Hotell Östermalm welcomes dogs.
Yes, parking facilities are available at Hotell Östermalm.
No, Hotell Östermalm doesn't have a gym.
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