InfoSummary of reviewsThe Lake Biwa Marriott Hotel is a luxurious and tranquil retreat, situated in an outstanding location directly in front of the stunning Lake Biwa. Guests frequently commend the spectacular lake views and beautiful scenery, appreciating the hotel's new, clean, and comfortable environment, which adds to the serene experience. While some guests mention the hotel's remote location from certain attractions, its proximity to the Pieri Moriyama shopping area provides a convenient urban touch to the lakeside escape.
The culinary offerings at the hotel enjoy positive feedback, particularly the breakfast, which features a diverse and delicious buffet. Freshly prepared egg dishes served directly to tables and a harmonious blend of Japanese and Western cuisines enhance the breakfast experience. Although some guests find the breakfast price on the higher side, the overall quality and service make it an excellent start to the day, especially with the added pleasure of dining with a lake view.
Dinner at the hotel's restaurant on the 12th floor receives praise for its delicious course meals and polite service, despite some opinions about the high pricing. The hotel's in-house dining venue primarily offers Western-style cuisine, providing guests with a convenient option given the limited external dining choices.
The rooms are consistently highlighted for their spaciousness, cleanliness, and beautiful lake views, contributing to a relaxing and picturesque stay. Guests appreciate the well-maintained accommodations, which exceed expectations for their price range.
Cleanliness throughout the hotel is notable, with guests emphasizing the immaculate condition of both lobby and guest rooms. Although a minor bathroom odor was mentioned, the overall pristine state ensures a comfortable and pleasant environment.
The exceptional service and warm hospitality of the staff further enhance the guest experience. The team is recognized for being incredibly friendly, supportive, and accommodating, maintaining an English-friendly atmosphere for international travelers. Their professionalism and commitment to service excellence create a welcoming and enjoyable stay at the Lake Biwa Marriott Hotel. Show more
InfoSummary of reviewsVessel Inn Shigamoriyama Station is highly regarded for its prime location and cleanliness, making it a favored choice among travelers. Conveniently situated near Shoushan Station and close to the JR train station, the hotel offers easy access to transportation, making navigation simple for guests. The surrounding area features a 24-hour Seiyu supermarket and various restaurants, adding to the convenience and comfort for travelers. The hotel’s proximity to scenic spots around Lake Shiga, combined with a calm and quiet environment, furthers its appeal.
The staff at Vessel Inn Shigamoriyama Station receive considerable praise for their politeness, friendliness and attentiveness. Guests highlight the exceptional service from the front desk, noting their helpfulness and cheerful demeanor. The staff's ability to communicate in English, even if limited, is appreciated with specific members like Fukuyama-san receiving special commendations for their accurate and helpful responses. This courteous and kind reception contributes significantly to the welcoming and supportive atmosphere of the hotel.
The hotel’s rooms are consistently praised for their cleanliness and comfort. Guests often mention the refreshing and well-maintained atmosphere with the beds being noted for their comfort. However, some reviews mention that certain rooms could feel cramped, particularly for more than two people. The bathrooms are occasionally noted for their spaciousness and ample amenities contribute to a deluxe experience. The practical and clean design of the rooms, alongside the thoughtful separation of the bath and toilet, enhances the overall sense of hygiene and comfort.
Breakfast at the hotel receives mixed reviews. While many guests enjoy the delicious, freshly baked bread available at the bakery on the first floor, some express disappointment with the limited variety and lack of traditional Japanese options. Nevertheless, the bread-centric breakfast is widely appreciated for its quality.
The hotel is also recognized for its reasonable pricing and good cost performance, making it especially suitable for solo business travelers. Despite minor wishes for a larger public bath or more flexible hours for the drink bar, guests frequently indicate a willingness to return, underscoring the hotel’s overall appeal.
In summary, Vessel Inn Shigamoriyama Station stands out for its excellent location, high standards of cleanliness and exceptional staff service. While there are minor areas for improvement, the hotel’s combination of practical amenities, comfortable rooms and attentive service make it a commendable choice for a pleasant and convenient stay. Show more