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Summary of reviewsQuality Inn has garnered positive reviews from guests, particularly emphasizing its strategic location and various appealing amenities. The hotel is conveniently situated near an Interstate highway, making it easily accessible for travelers, with proximity to essential amenities such as gas stations, restaurants, and downtown areas. This location is especially beneficial for business travelers and those visiting nearby medical facilities.
Guests frequently commend the breakfast experience at Quality Inn, with offerings like fresh fruit and good coffee contributing to a delightful start to the day. The variety and quality of the breakfast, including items such as turkey sausage and scrambled eggs, are appreciated, often noted as surpassing that of more upscale hotels. The friendly and helpful kitchen staff further enhance the breakfast service.
The rooms provide a comfortable stay with several positive aspects such as cleanliness, spaciousness, and notably comfortable beds. The beds are consistently highlighted for their high-end feel, contributing to a restful night's sleep. Guests enjoy the ample room size and a refreshing pool, making relaxation a key component of their visit.
While there are mixed reviews about staff interactions, many guests have positive experiences, particularly noting the friendliness and helpfulness of the staff. Some employees, like Rob at the front desk, receive praise for exceptional customer service. Welcome interactions enhance the perception of the staff despite isolated reports of rudeness and language barriers with housekeeping.
Overall, Quality Inn offers a favorable experience for many guests, with its advantageous location, impressive breakfast, comfortable beds, and generally accommodating staff fostering a pleasant stay. While there are areas noted for improvement, the hotel's positive attributes remain prominent in guest reviews. Show more
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Categories
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Guest Reviews
6.4
Rated
Location
The Quality Inn boasts a favorable location that appeals to travelers looking for convenience and accessibility. It is strategically situated near an Interstate highway, providing easy access for those on long journeys. Guests appreciate its proximity to essential amenities such as gas stations, restaurants, and a coffee shop. The hotel is ideally placed close to downtown, making it a fitting option for both business and leisure trips, especially if meetings or functions are part of the agenda. For travel nurses or those visiting nearby medical facilities, the location is particularly advantageous, with hospitals just a short distance away. Although the area may appear suitable for most, some found the location to be merely adequate. Overall, the location of the Quality Inn serves as a practical choice for many types of travelers.
Breakfast
At Quality Inn, breakfast seems to be a delightful experience for many guests. The hotel offers fresh fruit and boasts good coffee, which adds to the morning meal's appeal. A consistent theme among reviews is the high quality of the breakfast, which is described as better than in some upscale hotels. Guests have enjoyed a wide variety of options, and some have happily savored the turkey sausage and scrambled eggs available on the breakfast bar. While some reviews mention small coffee cups and a desire for more healthy options, the positive aspects, such as the freshness and deliciousness of the food, shine through. The breakfast service is further enhanced by the friendly and helpful kitchen staff, contributing to an overall outstanding breakfast experience at the hotel.
Rooms
The rooms at Quality Inn offer a mixed experience for guests, with several positive highlights that stand out amidst areas needing improvement. Many visitors note the cleanliness of the rooms, with mentions of tidy, bug-free spaces ensuring a comfortable stay. The sizable rooms also contribute to a relaxing atmosphere, complemented by a comfortable bed and a refreshing pool, popular for unwinding. However, there are aspects that detract from the overall experience, such as outdated facilities and maintenance issues, including non-functional heaters and TVs, draftiness, and a need for renovations to combat the old and musty ambiance. Despite the room’s ample size, some guests also encounter issues with lighting and malfunctioning locks, which can affect security and convenience. While the staff service receives mixed reviews, with some interactions described as less than ideal, the potential for an enjoyable stay is evident, provided the hotel addresses the highlighted concerns.
Beds
Guests repeatedly praised the beds at Quality Inn for their exceptional comfort. Many reviewers highlighted the beds as a standout feature, consistently describing them as comfortable, supportive, and conducive to a restful night's sleep. The mattresses were noted for their quality, with some guests even remarking that the beds felt high-end. The overall accommodation was described as clean, enhancing the experience of staying in a room with comfortable bedding. While there were minor concerns such as cigarette burn holes on bedspreads, the overriding sentiment emphasized the comfort and coziness of the beds, complemented by a well-adjusted room temperature. Additionally, the availability of plenty of hot water added to the comfort, rounding out a positive stay for guests.
Cleanliness
Quality Inn has been receiving feedback from guests that highlights several areas for improvement, particularly regarding cleanliness. Guests have reported various issues, such as rooms exhibiting signs of age and wear, with carpets feeling damp due to leaks. Cleanliness standards seem to require attention as some reviewers mentioned unsanitary conditions, including old food left in non-functional fridges, ants, and mold. The bathroom areas, including ceilings and vents, have also been noted for needing proper cleaning. While there is acknowledgment that updates are underway, the overall sentiment suggests a need for comprehensive renovations to enhance the experience.
Staff
The staff at Quality Inn receives mixed reviews, though there are certainly standout moments of exceptional service. Several guests highlight the friendliness and helpfulness of the staff, particularly noting instances where team members went above and beyond to resolve issues, such as addressing a problem at the pool swiftly. Rob at the front desk is frequently mentioned for his extraordinary customer service. The front desk is often described as polite and accommodating, with some specific employees receiving praise for their pleasant demeanor.
However, these positive experiences are contrasted by reports of rudeness and unprofessional behavior from certain desk clerks and housekeeping staff. Language barriers with housekeeping were also mentioned as a point of frustration for some guests. While experiences vary, the welcoming interactions reported by several guests contribute positively to the reputation of the staff at this hotel.
Yes, Quality Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Quality Inn.
Yes, Quality Inn welcomes dogs.
Yes, parking facilities are available at Quality Inn.