Vista Express Morelia by Arriva Hospitality Group

Morelia 19.70382400, -101.18554900 , Aquiles Serdán 647 (Show on Map)
8.0
Very Good


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Summary of reviewsVista Express Morelia by Arriva Hospitality Group stands out as a preferred choice for travelers due to its prime location in the heart of Morelia. The hotel's central position allows guests easy access to key attractions such as the Cathedral, Aqueduct and various cultural sites, providing an excellent base for exploring the historic city. The convenience of nearby services, including restaurants and convenience stores, further enhances the guest experience.

The hotel's breakfast offerings have received numerous positive reviews with guests appreciating the delicious and diverse buffet options. The commendable quality, combined with reasonable pricing and attentive staff service, particularly from the exemplary Mr. Gabriel, makes breakfast a significant highlight. However, there is an expressed interest in extending food services to include lunch and dinner.

Although room sizes vary with some noted to be unusually small, the accommodations are generally described as clean and comfortable. Guests recognize the good value for money and the well-maintained facilities in many parts of the hotel. Nevertheless, there are occasional complaints of outdated rooms and cleanliness issues such as dirty sheets and mold.

Cleanliness is generally praised with many noting the high standards of hygiene and cleanliness maintained by the staff. However, inconsistent cleanliness and some specific issues, such as stained towels and occasional cockroach sightings, suggest areas for improvement.

The hotel's staff receives widespread acclaim for their friendliness and attentiveness, significantly enhancing the overall guest experience. Positive mentions frequently highlight the reception and dining staff for their warm and accommodating service, although there are sporadic reports of inattentive service.

Wi-Fi services at the hotel garner mixed reviews. While some guests experience good connectivity, many report weak or unreliable internet access, especially as the day progresses, indicating a need for better consistency.

The central location also affects the hotel’s nighttime environment, attracting lively nightlife that can lead to significant noise disturbances. This factor can impact guests' ability to have a restful night's sleep due to street noise and internal commotions from events and activities.

Beds receive mixed feedback; many guests find them comfortable and clean, contributing to a good night's sleep. However, issues with bed size, hardness of the mattresses, noise from bed frames and occasional reports of bedbugs and dirty sheets indicate room for improvement in ensuring consistent comfort and hygiene.

For business travelers, the hotel's convenience, friendly service and central location offer a practical choice, although noise levels and some administrative issues with billing may be less ideal.

In summary, Vista Express Morelia provides a well-located and generally satisfactory stay with strong points in service, breakfast offerings and location. However, attention to room updates, cleanliness consistency, Wi-Fi improvement and noise management could further enhance the hotel experience.
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Categories
Hotel Taking Steps Towards Sustainability
This hotel is listed among top hotels that could be filtered for eco-certification on a booking platform, indicating a potential for sustainable practices, although specific details are not available.

Business Hotel
This hotel offers a fully equipped business center along with meeting and event spaces. It has event space for business and social gatherings of up to 60 guests.

Cheap Hotel
As part of the Arriva Hospitality Group, it suggests a reliable standard of service at an affordable price. The 'Express' in the name suggests a focus on efficiency and essential amenities.

3-Star Hotel
This hotel is in central Morelia, a short walk from the cathedral and main square. It offers a fitness center and rooms with cable TV, free Wi-Fi and a coffee maker.

Hotel near Nightlife Spots

Room Types
Standard Double Room Offering free toiletries, this double room includes a private bathroom with a shower. The double room offers a private entrance, a wardrobe, a safe deposit box and a TV with cable channels. The unit has 1 bed.

Standard Double Room with Two Double Beds Providing free toiletries, this twin room includes a private bathroom with a shower. The twin room provides a TV with cable channels, a private entrance, a wardrobe and a safe deposit box. The unit offers 2 beds.

Deluxe King Room Offering free toiletries, this double room includes a private bathroom with a shower. The double room offers a private entrance, a wardrobe, a safe deposit box and a TV with cable channels. The unit offers 1 bed.

Guest Reviews
8.0
Very Good
Location
Vista Express Morelia by Arriva Hospitality Group consistently receives praise for its exceptional location, making it an ideal choice for travelers eager to explore the historic and cultural heart of Morelia. The hotel is centrally situated, just a short walk from the main city center, placing guests within easy reach of key attractions such as the Cathedral, Aqueduct, Tarascas Fountain and various cultural sites. This prime location allows visitors to enjoy leisurely strolls to the city's main plaza, vibrant market and a variety of nearby restaurants and cafes.

The hotel's convenient accessibility and proximity to essential services, like convenience stores and affordable dining options, further enhance the guest experience. Cleanliness and comfortable accommodations are frequently highlighted alongside the advantageous location, ensuring that visitors have a pleasant and enjoyable stay. With its central positioning and excellent amenities, Vista Express Morelia offers a practical and comfortable base for those looking to thoroughly enjoy the beauty and culture of Morelia.

Breakfast
Vista Express Morelia by Arriva Hospitality Group has garnered numerous positive remarks when it comes to its breakfast offerings. Many guests appreciated the delicious and varied options available in the buffet-style breakfast. The selection includes both cold items like fruit, yogurt and cereal, as well as hot options such as eggs, chilaquiles and beans, ensuring that there is something for everyone. The quality and taste were often praised with several reviews specifically mentioning how delicious the breakfast was.

Guests also highlighted the excellent value for money, noting that the breakfast's quality-price ratio is commendable. Even though some found the breakfast basic, they still considered it to have good quality, especially considering the affordable price. The cost of the buffet was often cited as reasonable and acceptable, making it a worthwhile addition to the stay.

The attentive and kind dining staff received special recognition from many reviewers, contributing positively to the breakfast experience. Guests noted that the staff's excellent service added to the overall pleasant ambiance of the dining area.

Despite the overwhelming positive feedback, a few guests felt that the breakfast could see some improvements in variety and flavor. Some mentioned that the offerings could get repetitive if staying for multiple nights and suggested that certain items lacked flavor. However, these comments were relatively sporadic compared to the recurring praise.

In summary, the breakfast at Vista Express Morelia is generally deemed to be very good, delicious and reasonably priced with a commendable variety of options and excellent staff service, making it a significant highlight of the hotel experience.

Dinner
Vista Express Morelia by Arriva Hospitality Group boasts a delightful breakfast experience that has received consistent praise from guests. Many reviews highlight the delicious and satisfying breakfast buffet, which is described as complete and tasty. Remarks often mention the breakfast as a value-added benefit, emphasizing its affordability and quality. Guests repeatedly commend the food as very delicious and fine, although a few indicate that it occasionally lacks flavor.

The breakfast service, in particular, stands out with specific appreciation for staff members like Mr. Gabriel, who has been noted for making breakfasts perfect. This attention to detail by the dining staff contributes to a positive start to the day for many visitors.

Although the hotel excels in breakfast offerings, there's an expressed desire for the inclusion of lunches and dinners. The limited availability of food options later in the day suggests an area for potential improvement. Despite this, the strategic location of the hotel for resting and dining further enhances its appeal among travelers.

Rooms
Vista Express Morelia by Arriva Hospitality Group offers a mix of experiences for guests, largely centered around the size and condition of the rooms. While many reviews highlight that the rooms are extremely small, often described as being akin to a cave with very tight spaces between beds, there are also mentions of larger rooms that are relatively more spacious by comparison.

Despite the size constraints, several guests found the rooms to be comfortable, clean and well-maintained. Comfortably equipped facilities, good value for money and cleanliness were noted positively multiple times. The hotel's location also garnered praise, offering easy access to the city's center and making it a practical choice for convenience.

However, there are criticisms regarding the outdated nature of some rooms with issues such as broken bathroom windows, non-functional safe boxes and the absence of air conditioning. Comfort is further compromised for some by issues related to cleanliness with complaints of cockroaches, dirty sheets and mold. The ventilation also seems to be a problem, as rooms can become stuffy and accumulate heat.

Overall, while Vista Express Morelia provides a comfortable and well-located lodging option with good upkeep in parts, potential guests should be mindful of the varying room sizes and occasional cleanliness issues.

Beds
Vista Express Morelia by Arriva Hospitality Group showcases a contrasting mix of experiences with regard to its beds. Many guests find the beds and pillows to be very comfortable, providing a good night's sleep. Descriptions often highlight that the mattresses, while solid, still offer a level of comfort that satisfies weary travelers. Cleanliness plays a role in the positive feedback as well with several guests noting that the beds look clean and contribute to overall comfort.

However, not all reviews echo this sentiment. Some guests report issues with bed size, noting that the beds are either too small or not actually double beds as advertised. There are also remarks about the mattresses being too hard and bed frames producing noise. The presence of bedbugs, dirty sheets and stains have been noted by a few, which could be a cause for concern.

In addressing critiques, it's clear that Vista Express Morelia should focus on consistency in comfort and cleanliness to ensure a uniformly pleasant experience for all guests.

Cleanliness
Vista Express Morelia by Arriva Hospitality Group is praised for its cleanliness with many guests highlighting the high standards of hygiene and the overall well-maintained facilities. Rooms are frequently described as very clean and comfortable and the bathroom cleanliness often meets guest expectations. The hotel’s central location also adds to its appeal, making it convenient for travelers.

However, cleanliness reviews are not entirely consistent. Some guests have encountered issues such as stained sheets and towels, dirty carpets and bathrooms requiring more attention. There have been mentions of dust, humidity and occasional presence of cockroaches, which suggest areas for improvement.

Despite these occasional lapses, the hotel's staff receives commendations for their excellent attention to detail and service, contributing to a generally positive experience. For those prioritizing a clean and centrally located stay, Vista Express Morelia often delivers, although it may benefit from addressing cleanliness inconsistencies to enhance guest satisfaction.

Staff
Guests at the 'Vista Express Morelia by Arriva Hospitality Group' frequently highlight the exceptional friendliness and attentiveness of the hotel staff. The reception staff are consistently described as friendly, attentive and helpful, contributing significantly to the positive guest experience. Many reviews commend the receptionists' excellent service, emphasizing their attentiveness and warm demeanor. Breakfast and kitchen staff also receive high praise for their amicable and accommodating nature, further enhancing the guests' stay. Guests feel well-attended by the courteous and well-behaved staff, who provide prompt service and demonstrate great kindness and availability. Exceptional individuals like Mr. Gabriel are notably mentioned for their outstanding service. While the majority of the reviews are favorable, some guests experienced less satisfactory interactions with a few staff members, particularly noting instances of inattentiveness and unfriendliness. Despite the occasional negative feedback, the general sentiment reflects a strong appreciation for the friendly and attentive service provided by the hotel staff, greatly enhancing the overall stay experience.

Wi-Fi
Vista Express Morelia by Arriva Hospitality Group receives mixed feedback when it comes to its Wi-Fi services. On the positive side, guests have commented that the Internet reception is good and that it is always available with some experiencing good internet speeds. However, many travelers have reported issues, describing the Wi-Fi connection as weak, slow or even non-functional at times. Some guests noted that the Wi-Fi tends to work better in the mornings but fades as the day progresses. Overall, while there are moments of reliable connectivity, the general consensus points to the need for improvement in the hotel's internet services.

Nightlife
Vista Express Morelia by Arriva Hospitality Group benefits from a central location that allows guests to explore the charming and picturesque historic center of Morelia on foot. However, nightlife around the hotel can be a double-edged sword. While the proximity to vibrant activities makes for an energetic and engaging atmosphere, it also brings a considerable amount of nighttime noise. Reviews highlighted disturbances from street noise, such as cars and motorcycles and even from inside the hotel. Events like concerts and student excursions contribute to the lively but often loud nocturnal environment, which might impact a restful night's sleep.

Business
Vista Express Morelia by Arriva Hospitality Group is well-regarded for its comfort and functionality, making it an ideal choice for short business trips. Guests have highlighted the excellent service provided by the employees, adding a positive touch to their stay. The hotel's location offers convenient access to the city center and proximity to key points, which is beneficial for business travelers. However, it is noted that the hotel might not be suitable for those needing a quiet night's rest. Additionally, there's room for improvement in handling billing and invoicing. The breakfast meets basic business needs, aligning well with the requirements of a straightforward business trip.


No, Vista Express Morelia by Arriva Hospitality Group doesn't have any pool.

No, a spa isn't available at Vista Express Morelia by Arriva Hospitality Group.

No, Vista Express Morelia by Arriva Hospitality Group doesn't allow dogs.

No, parking facilities aren't available at Vista Express Morelia by Arriva Hospitality Group.

No, Vista Express Morelia by Arriva Hospitality Group doesn't have a gym.

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