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Summary of reviewsHoliday Inn Express Morelia by IHG, is highly regarded for its prime location and excellent guest services. Situated conveniently near shopping centers, banks, restaurants and the convention center, it offers easy connectivity to main avenues and points of interest, making it an ideal choice for both business and leisure travelers.
The hotel's facilities receive substantial praise for their cleanliness and comfort. Guests frequently note the restfulness of the rooms, enhanced by cozy beds and modern amenities like blackout curtains. The recent renovations have resulted in modern, well-decorated rooms that feel new and fresh. The cleanliness extends to common areas with many guests impressed by the overall maintenance and comfortable ambiance of the hotel.
Breakfast at the hotel is a highlight for many visitors. The buffet-style setup is lauded for its variety and quality, featuring dishes such as chilaquiles and pancakes, as well as fresh fruits and juices. Guests appreciate the friendly and efficient service they receive during breakfast, despite occasional comments about crowded seating or variability in the warm dishes.
The staff is one of the hotel's strongest points, frequently receiving high marks for their friendliness, kindness and attentiveness. Specific mentions of staff members like Jesús, Ivette and Daniel at reception highlight the positive impact of their exemplary service on guests' stays. The restaurant team is also commended for their exceptional service, contributing significantly to the welcoming atmosphere of the hotel.
While the hotel boasts amenities including a well-maintained pool, some guests have found the water temperature to be uncomfortably cold, which could detract from the overall experience. The parking facilities are secure and easily accessible, though they can become crowded and may pose navigation challenges.
Wi-Fi service, however, has mixed reviews. Some guests report weak signals and frequent disconnections, suggesting potential room for improvement in this area.
Despite minor drawbacks such as variability in room service speed and occasional issues with Wi-Fi and pool temperature, the overall guest experience at Holiday Inn Express Morelia is notably positive. The combination of a central location, exemplary cleanliness, modern comforts, excellent breakfast and dedicated staff makes it a highly recommended option, providing good value for money and ensuring a pleasant and comfortable stay for travelers. Show more
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Categories
Family Friendly Hotel
Holiday Inn is generally known for being family-friendly, and this location likely offers amenities such as a pool, complimentary breakfast, and spacious rooms that are suitable for families. IHG hotels often have kids-eat-free programs.
Hotel with Swimming Pool
The hotel offers a pool that is conveniently located close to the rooms. The pool area is excellent and features a decent-sized swimming pool, suitable for children due to its shallow depth.
Outdoor Pool
Business Hotel
As a Holiday Inn Express, it likely offers standard business amenities, though specific details are not available in the provided text. These hotels often cater to business travelers with services like free Wi-Fi and business centers.
Hotel with Parking
Known for consistent amenities, this hotel offers reliable parking options, often including free parking, making it a convenient choice for car travelers.
Accessible Hotel
This hotel has wheelchair accessibility throughout its grounds. Facilities for disabled guests are available.
Hotel with Gym
This hotel includes a fitness center for guests looking to maintain their workout routine. It offers a convenient and accessible way to stay active during their travels.
Hotel with Outdoor Pool
This hotel has an outdoor pool and provides excellent cleaning and breakfast options. It is a highly-rated hotel near Morelia.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Room Types
Standard Double Room with Two Double BedsThis stylish, air-conditioned room offers free Wi-Fi, flat-screen cable TV and a work desk. A coffee maker and safe are provided, and the private bathroom includes a hairdryer.
Standard RoomThis stylish, air-conditioned room offers free Wi-Fi, flat-screen cable TV and a work desk. A coffee maker and safe are provided, and the private bathroom includes a hairdryer.
This room has either a king-size bed or 2 double beds. Bed types are allocated on arrival, according to your preference whenever possible.
King SuiteThis air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Standard King RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Standard Room with Two Queen BedsThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Guest Reviews
9.0
Excellent
Location
Holiday Inn Express Morelia by IHG, consistently receives high praise for its prime location, making it a convenient choice for travelers. Guests frequently highlight its proximity to shopping centers, banks, restaurants and the convention center. The hotel is also lauded for its excellent connectivity to various points of interest and main avenues, making it an ideal base for both business and leisure trips.
The clean and comfortable facilities, including restful rooms and cozy beds, enhance the overall guest experience. Reviews often mention the excellent cleanliness of the rooms and the friendliness of the staff, underscoring the hotel’s commitment to providing a pleasant stay. The convenience of the location is complemented by well-maintained amenities such as a nice pool and substantial breakfast offerings.
Visitors passing through Morelia or participating in events find the hotel’s location particularly advantageous. The combination of a central location, cleanliness, friendly service and good value for money makes Holiday Inn Express Morelia a highly recommended option for travelers seeking comfort and convenience.
Breakfast
The breakfast experience at Holiday Inn Express Morelia by IHG, has garnered a significant amount of praise from guests. The buffet-style breakfast is frequently described as complete, varied and delicious. Many reviews highlight the quality and selection of dishes available, including options like chilaquiles, pancakes, fresh juices and coffee. The inclusion of breakfast in the stay is particularly appreciated and the overall impression is that it offers good value.
Guests often commend the friendliness and excellent service of the staff during breakfast hours. The fresh fruit and juices at the buffet consistently receive high marks. Some guests note that the breakfast is plentiful and more than sufficient, even describing it as one of the highlights of their stay.
However, a few reviews mention inconsistency in the quality of the warm dishes and some found the breakfast lacking in flavor or variety. There were also occasional comments on the breakfast area being busy or the menu not keeping up with the number of guests. Despite these occasional criticisms, the majority of guests seem to enjoy the breakfast experience and find it to be a positive aspect of their stay.
Rooms
At the Holiday Inn Express Morelia by IHG, guests consistently praise the comfort and quality of the rooms. The beds and pillows are notably comfortable, contributing to a restful night's sleep. Reviewers highlight the spaciousness and cleanliness of the rooms, which are well-decorated with a modern touch. The recent room renovations have been a success, making the rooms feel new and fresh with modern amenities like blackout curtains adding to the overall comfort.
The hotel facilities, including the pool and gardens, receive positive mentions and the breakfast buffet is well-regarded, making mornings pleasant for guests. Cleanliness stands out as a strong point with many comments on the well-maintained rooms and the overall cleanliness of the hotel.
While the majority of feedback is positive, a few areas for improvement include room service, which can be slow at times and some occasional issues with room odors and lighting. Despite these minor drawbacks, the hotel's quality-price ratio is deemed excellent by visitors.
Overall, Holiday Inn Express Morelia offers a comfortable and modern stay with clean and well-equipped rooms ensuring a satisfying experience for travelers.
Beds
Holiday Inn Express Morelia by IHG, is often praised for the remarkable comfort of its beds and pillows. Guests frequently highlight the exceptional comfort of both with many describing the beds as very comfortable or even super comfortable. The pillows, available in firm and soft options, have also received positive feedback for their comfort.
Visitors have noted that the combination of comfortable beds and pillows contributes to an excellent rest, making it possible to truly relax during their stay. The beds are typically described as clean with some reviews specifically mentioning their unique level of comfort and the quality of the mattress. Despite one mention of uncomfortable beds, the overwhelming majority of reviews affirm that the hotel provides a wonderful sleeping experience.
Cleanliness
Holiday Inn Express Morelia by IHG, consistently impresses guests with its high standards of cleanliness and comfort. Travelers frequently highlight the superb clean and comfortable conditions of both the rooms and facilities. The hotel, which is newly renovated, maintains a very good overall condition with modern and cozy rooms that are often described as exceptionally clean and comfortable.
Guests appreciate the cleanliness and attention to detail in the hotel's common areas and bathrooms. The bedding is particularly noted for its cleanliness, contributing to the overall comfortable experience. The hotel’s quiet and pleasant ambiance adds to its appeal, making it a recommended choice among visitors.
The location of the hotel is another positive point with reviews noting its convenience. The staff receive high praise for their kindness and exceptional service, enhancing the guest experience with their speed and efficiency.
While the majority of reviews are overwhelmingly positive about the cleanliness, there are a few mentions that cleaning, particularly of the bathroom floors, could be improved. Nonetheless, the overall sentiment remains favorable with guests finding the hotel to be good value for money, offering a newly renovated and pleasant stay in Morelia.
Staff
The staff at Holiday Inn Express Morelia by IHG, consistently receive high praise for their outstanding service. Guests frequently highlight the kindness, friendliness and helpfulness that they experience from all hotel employees. Specific mentions of staff members at the reception, such as Jesús, Ivette and Daniel, emphasize a positive impact on the guests' stay through excellent and attentive service.
Reviewers often note the superior attention from the restaurant team, describing it as unparalleled. This consistent level of kindness and willingness to assist extends throughout the hotel, ensuring that the service provided is both exceptional and pleasant.
Despite the overwhelming positivity, there are occasional remarks about the reception area feeling a bit cold and impersonal, yet these are few compared to the abundant commendations. Overall, the dedicated and amiable staff significantly contribute to a welcoming and enjoyable experience at the hotel.
Wi-Fi
Holiday Inn Express Morelia by IHG, offers notable amenities and excellent cleaning services, making it a comfortable choice for travelers. However, the Wi-Fi service has received mixed reviews. Guests have noted that the quality of the internet signal varies with some describing it as very weak. In some cases, the Wi-Fi signal disconnects frequently or fails to connect properly. Despite these issues, a few guests have mentioned good Wi-Fi internet experiences. It's important for future visitors to be aware of potential inconsistencies with the internet service, especially for those who rely on a robust connection for work or personal use.
Pool
Holiday Inn Express Morelia offers a pool that is conveniently located close to the rooms, making it easily accessible for guests. The pool area itself is noted to be excellent and features a decent-sized swimming pool, which is particularly suitable for children due to its shallow depth. However, several guests have found the water to be too cold, even describing it as freezing or ice cold. Unfortunately, the pool does not seem to be heated, which has led to some discomfort among guests who were hoping for a more pleasant swimming experience. Despite the pleasant look and set-up of the pool area, the consistently cold temperature of the water has been a recurring concern.
Parking
Holiday Inn Express Morelia offers free, easy and secure parking, ensuring plenty of spaces and convenient access. Guests appreciate the security, especially when traveling with belongings. However, the parking area can become crowded and navigating the floor can be a challenge, particularly in heels. Additionally, there's only a single door for entrance, which can create congestion. Despite these minor challenges, the overall experience with the parking remains positive for most guests.
Yes, Holiday Inn Express Morelia by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express Morelia by IHG.
No, Holiday Inn Express Morelia by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Morelia by IHG.
Yes, Holiday Inn Express Morelia by IHG has a gym.