Holiday Inn Express Morelia Centro Historico

Morelia 19.70310700, -101.19374100 , Portal Hidalgo #245 (Show on Map)
8.0
Very Good


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Summary of reviewsThe Holiday Inn Express Morelia Centro Histórico has received a variety of reviews from its guests with a notable emphasis on its excellent location, cleanliness, comfortable but sometimes small rooms and friendly staff.

Nestled in the heart of Morelia, the hotel boasts a prime location that provides easy access to the city's main attractions such as the magnificent cathedral and the bustling Plaza de Armas. Guests frequently commend the convenience of this setting, which offers an immersive experience in Morelia's rich history and lively atmosphere. Despite its central location, the hotel maintains a quiet and peaceful environment with well-soundproofed rooms that block out street noise.

The hotel's cleanliness stands out positively with many guests describing it as very clean and well-maintained. The friendly and attentive staff, particularly figures like Mr. Rafael, contribute significantly to an enjoyable stay, providing excellent service and making visitors feel welcome. However, there are occasional mentions of inconsistency at the reception with a few reports of unfriendly interactions.

Rooms at the hotel are modern, clean and generally comfortable, though some guests note that they are small and sometimes cramped. The lack of windows in many rooms can result in a musty smell and an enclosed feeling, which is a significant downside for some. A few rooms do offer balconies with beautiful views, adding to their appeal. The sound insulation is highlighted as a positive aspect, ensuring a restful environment despite the bustling city outside.

The beds receive mixed reviews. While many guests find them comfortable, others feel the mattresses are too hard and the beds too small. Despite these critiques, mentions of very comfortable beds and bedding are common.

Breakfast opinions vary with some guests finding it tasty and appreciating the views, while others feel it is basic and lacks variety. Although some guests find the courtesy breakfast satisfactory, there is a consensus that improvements could be made, particularly in terms of variety and quality.

Overall, the Holiday Inn Express Morelia Centro Histórico is praised for its unbeatable central location, cleanliness and friendly staff. While there are areas such as room size, natural light and breakfast quality that could be improved, the hotel remains a practical and popular choice for travelers seeking convenience and comfort in the heart of Morelia.
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Hotel Taking Steps Towards Sustainability
This hotel is part of the IHG brand, which has system-wide sustainability initiatives. While specific actions at this location are not detailed, it is likely to adhere to the brand's environmental policies.

Hotel near Nightlife Spots
Located in Portal Hidalgo, this hotel places guests within walking distance of Plaza de Armas and Avenida Madero, known for their concentration of bars and live music venues.

Business Hotel
This hotel offers convenience and essential amenities for business travelers. It is situated in a central location, providing easy access to the historic district.

Accessible Hotel
This hotel is wheelchair accessible throughout its grounds and offers facilities for disabled guests. It also features a toilet with grab rails and an emergency cord in the bathroom.

Hotel with Gym
This hotel includes a gym, providing guests with a space to engage in physical activity. It caters to travelers who value fitness and well-being.

4-Star Hotel

Room Types
Standard Queen Room This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Standard Queen Room - Central Building This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Standard Twin Room - Central Building This air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Standard Room This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Executive Double Room with Two Double Beds This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Standard Queen Room - Disability Access The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. This double room offers a safe deposit box and a flat-screen TV with cable channels. The unit has 1 bed.

Standard Queen Room with Balcony and City View - Central Building This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed.

Standard Queen Room with Terrace and City View - Central Building This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 1 bed.

Queen Room with Two Queen Beds This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Standard King Room This double room provides air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed.

Standard Double Room This double room offers air conditioning and a flat-screen TV with cable channels. The unit has 1 bed.

Standard King Room with Balcony and City View This double room features air conditioning and a flat-screen TV with cable channels. The unit has 1 bed.

Standard Room with Balcony and City View This double room provides air conditioning and a flat-screen TV with cable channels. The unit offers 2 beds.

Guest Reviews
8.0
Very Good
Location
Nestled in the heart of Morelia, the Holiday Inn Express Morelia Centro Histórico boasts an exceptional location that has garnered high praise from its guests. This hotel places visitors right at the heart of Morelia's vibrant downtown, offering easy access to the city's main attractions, including the magnificent cathedral and the bustling Plaza de Armas. The central setting ensures that everything one might need is close by, from restaurants and shops to cultural landmarks.

Guests frequently commend the hotel's convenience for exploring the city, highlighting how being in this prime location allows for an immersive experience of Morelia's rich history and lively atmosphere. The stunning views, especially from rooms overlooking the plaza, add to the charm of staying here. Despite being in such a central and busy area, the hotel manages to maintain a quiet and peaceful environment with excellent sound insulation to block out street noise.

Not only is the location ideal, but visitors also appreciate the clean and comfortable facilities. The rooms are described as pleasant, well-maintained and equipped with all the necessities for a comfortable stay. The friendly and attentive staff further enhance the overall experience, providing excellent service and making every visitor feel welcome.

With such a privileged position in the center of Morelia, the Holiday Inn Express Morelia Centro Histórico offers travelers an unbeatable base to discover all that this historic city has to offer while enjoying modern comforts and outstanding hospitality.

Breakfast
Guests have mixed opinions about the breakfast at the Holiday Inn Express Morelia Centro Historico. Some found the breakfast to be very tasty and appreciated the phenomenal views, mentioning an excellent and very good breakfast. Others noted that the breakfast was basic, simple and lacked variety, though still tasty for some. There were also comments regarding it meeting expectations but not being the best. A portion of guests mentioned very minimal and chaotic experiences, missing breakfast due to timing and considered the options to be lacking in flavor. Despite the courtesy breakfast being a plus for some, others felt it required significant improvement with suggestions for better coffee and real orange juice. Overall, while a number of guests found the breakfast satisfactory or even excellent, recurring concerns about variety and quality indicate room for enhancement.

Rooms
The rooms at Holiday Inn Express Morelia Centro Historico receive mixed reviews from guests. On the positive side, the rooms are modern, clean and well-soundproofed from the bustling city center, creating a comfortable environment for rest. Guests also appreciated the excellent cleanliness and friendly staff. Some rooms even offer appealing features like balconies with beautiful views.

However, the hotel struggles with several significant issues. Many rooms are described as extremely small, often cramped and some have a strange layout that complicates movement, especially for more than one person. A major downside mentioned by numerous guests is the lack of natural light and ventilation with many rooms completely lacking windows, resulting in a musty smell and a generally enclosed feeling. This lack of windows is particularly concerning during the ongoing pandemic.

Additional complaints include uncomfortable bed sizes, clogged showers, an overall moist environment in certain areas and occasional issues with cleanliness such as dusty rooms and dirty sheets. The hotel was also undergoing renovation at the time of some stays, contributing to an overall negative experience for those affected by the construction and limited available amenities.

Despite these drawbacks, the hotel's central location and soundproof rooms make it a practical choice for those prioritizing convenience and rest in the heart of Morelia.

Beds
Guests at the Holiday Inn Express Morelia Centro Historico generally have mixed opinions about the beds. Many guests find the beds and bedding quite comfortable, often praising the mattress, sheets and pillows for their comfort. The words comfortable beds and very comfortable are frequently mentioned. However, some guests feel that the mattresses are too hard and the beds too small, noting that the beds are double-sized rather than king-sized, which some would have preferred. Additionally, there are a few negative reviews stating that the beds are very bad and describing the rooms as uninviting with issues such as dampness. Overall, while many guests appreciate the comfort of the beds, there are a handful of criticisms regarding bed size and firmness.

Cleanliness
The Holiday Inn Express Morelia Centro Historico receives high praise for its cleanliness and overall service. Guests frequently describe the hotel as very clean with rooms that are comfortable and well-maintained. The attentive and friendly staff, especially those handling cleaning and breakfast, also contribute positively to the experience. The hotel's central location is another highlight, making it convenient for travelers.

Despite many positive reviews, there are occasional mentions of cleanliness issues, such as found hairs and rusty bathroom fixtures, which some guests found unsatisfactory. Additionally, a few guests pointed out that the rooms lack natural light due to the absence of windows, making them appear dark. Sound insulation is often mentioned as good, adding to the comfort of the stay.

Overall, the Holiday Inn Express Morelia Centro Historico is recommended for its excellent service, cleanliness and central location, despite a few areas for improvement.

Staff
At the Holiday Inn Express Morelia Centro Historico, the general consensus is that the staff plays a pivotal role in shaping the guest experience. Mr. Rafael stands out with his consistently positive attitude, setting a welcoming tone from the moment guests arrive. Many reviewers have highlighted the extremely friendly and attentive nature of the staff, mentioning the excellent service they received during their stay. Guests appreciated the personal attention and kindness shown by the team, which contributed to the overall satisfaction.

However, there were notable mentions of inconsistency at the reception desk, where some guests reported unfriendly and rude interactions. These instances appeared to detract from an otherwise favorable service experience. Despite these few critiques, the majority of guests were pleased with the staff's politeness and attentiveness. Special praise was given to the restaurant services and the new facilities, adding to the hotel's appeal.

Overall, while there are areas for improvement, particularly at reception, the staff's friendliness and the good service were dominant themes in guests' feedback, contributing to a generally positive impression of the hotel.


No, Holiday Inn Express Morelia Centro Historico doesn't have any pool.

No, a spa isn't available at Holiday Inn Express Morelia Centro Historico.

No, Holiday Inn Express Morelia Centro Historico doesn't allow dogs.

No, parking facilities aren't available at Holiday Inn Express Morelia Centro Historico.

Yes, Holiday Inn Express Morelia Centro Historico has a gym.

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