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Summary of reviewsCilento Mooloolaba enjoys an exceptional location right in the heart of Mooloolaba, providing guests with convenient access to essential amenities and attractions, including the beach, shops, cafes, restaurants and the main esplanade. Its central position is frequently praised for allowing easy exploration without the need for a car, while still being positioned one street back to avoid excessive noise.
The property itself is noted for being clean, spacious and well-appointed, offering amenities like a great pool, gym and BBQ area. The staff at Cilento Mooloolaba are commended for their friendliness and excellent service, which significantly enhances the overall guest experience. Mark and Mandy, in particular, are highlighted for their accommodating nature and outstanding service.
The rooms at Cilento Mooloolaba receive a mix of reviews. They are often appreciated for their spaciousness, modern decor and comprehensive amenities, such as large bathrooms and well-equipped kitchens. However, some guests encountered issues with cleanliness, noise and maintenance. While many rooms were praised for their presentation and views, others were described as outdated or in poor condition.
Cleanliness at the hotel also garnered mixed feedback. Many guests found the rooms clean, neat and well-maintained, but some reported issues such as dirty carpets, sticky floors and musty smells from air conditioning units. These areas of improvement suggest a need for more thorough and consistent cleaning.
Guests frequently praise the pool area, finding it nice and clean with a heated spa adding to the comfort. However, some noted that the pool's maintenance could be improved and expressed disappointment at the pool being cold despite being advertised as heated.
The close proximity to the beach is a significant highlight, allowing guests to enjoy short and pleasant walks to the shoreline. The hotel's location near Mooloolaba’s main strip also offers a balanced experience of relaxation and accessibility.
Parking options at Cilento Mooloolaba generally receive positive feedback for being secure, underground and convenient, though some guests encountered minor issues with availability.
Opinions are mixed regarding the beds with many finding them comfortable, while others experienced issues with firmness, softness or discomfort in specific bed types. This indicates room for improvement in ensuring a consistently comfortable sleeping experience.
Cilento Mooloolaba offers a generally comfortable stay with notable features such as room size, peaceful atmosphere and friendly staff. However, opinions on its four-star rating and some specific amenities, like the swimming pool, vary, suggesting areas where guest satisfaction could be enhanced. Show more
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Aparthotel Taking Steps Towards Sustainability
This hotel is included in the list of properties tagged as eco-friendly in our database. Specific details regarding their sustainability practices were not available in the provided information.
Luxury Aparthotel
Aparthotel near The Beach
Aparthotel with Swimming Pool
Heated Pool Outdoor Pool
Aparthotel with Free Wi-Fi
Aparthotel with Parking
Aparthotel with Gym
5-Star Aparthotel
Aparthotel with Outdoor Pool
Aparthotel with Heated Pool
Room Types
One-Bedroom Apartment with Spa BathFeaturing a private entrance, this spacious apartment also consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned apartment comprises a dining area, a flat-screen TV with cable channels a washing machine and a patio. The unit offers 1 bed.
Three-Bedroom Apartment with Ocean ViewFeaturing a private entrance, this spacious apartment also is comprised of 3 bedrooms, a seating area and 3 bathrooms with a bath and a shower. The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with cable channels, a washing machine, a dining area, a wardrobe as well as sea views. The unit offers 4 beds.
Two-Bedroom NO SPA ApartmentFeaturing a private entrance, this air-conditioned apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a hairdryer. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment provides a washing machine, a seating area, a dining area, a flat-screen TV with cable channels, as well as a quiet street view. The unit offers 2 beds.
Two-Bedroom Apartment- Queen Bed and King BedBoasting a private entrance, this air-conditioned apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment features a washing machine, a seating area, a dining area, a flat-screen TV with cable channels, as well as a quiet street view. The unit has 2 beds.
Two-Bedroom ApartmentBoasting a private entrance, this air-conditioned apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment features a washing machine, a seating area, a dining area, a flat-screen TV with cable channels, as well as a quiet street view. The unit has 3 beds.
Sub Penthouse Luxury Three Ensuite BedroomsThis spacious apartment consists of 1 living room, 3 separate bedrooms and 3 bathrooms with a walk-in shower and a bath. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with cable channels, a washing machine, a seating area, a dining area as well as sea views. The unit offers 4 beds.
Two-Bedroom Superior ApartmentThe unit offers 3 beds.
Two-Bedroom Apartment with Ocean ViewThe unit has 3 beds.
Three-Bedroom Apartment with Ocean ViewThe unit has 4 beds.
Guest Reviews
8.7
Very Good
Location
Cilento Mooloolaba enjoys an enviable location that consistently receives high praise from its guests. Positioned in the heart of Mooloolaba, this hotel is in incredibly close proximity to a range of essential amenities and attractions. The beach, esplanade, shops, cafes and restaurants are all within walking distance, making it convenient for guests to explore without needing a car. Guests frequently mention the ease of access to the beachfront, the main shopping strip, as well as nearby supermarkets and the surf club.
The central and convenient location of the hotel means guests can easily walk to the local cafes, restaurants and the Coles supermarket. The favorable positioning ensures easy access to the vibrant Mooloolaba waterfront and the main esplanade, yet is set one street back to avoid the bustle and noise. Many visitors laud its perfect, fantastic and amazing location, highlighting its closeness to everything from Sea Life aquarium to local beaches and shopping destinations.
The property itself is also highlighted for being clean, spacious and well-appointed with additional features such as a great pool, gym and BBQ area. The staff are frequently mentioned as being welcoming and providing excellent service, adding to the overall positive experience. Cilento Mooloolaba stands out not just for its strategic placement but also for offering a comprehensive and comfortable stay right in the heart of Mooloolaba.
Rooms
Cilento Mooloolaba offers a mixed experience when it comes to its rooms with many guests appreciating the spaciousness, modern decor and comprehensive amenities. The rooms are generally described as large, accommodating and well-furnished, featuring generous layouts that include big bathrooms and well-equipped kitchens. Many guests highlighted the comfortable beds, stylish and neat separate bedrooms and the convenience of having every bedroom with its own bathroom. The apartments are noted for being beautifully designed and clean, providing ample space for families and groups.
However, some guests encountered issues with cleanliness, noise and maintenance. While many rooms were praised for being well-presented and offering good views, others were described as outdated, dark or in poor condition with substandard furnishings and occasional foul odors. The open-layout bathrooms and lack of privacy were common points of criticism. Despite some inconsistencies in room quality, the spaciousness and range of amenities often left a positive impression on guests staying at Cilento Mooloolaba.
Beds
The beds at Cilento Mooloolaba receive mixed reviews from guests. Many guests found the beds to be very comfortable with some even describing them as super comfy or extremely comfortable. Comfy pillows also add to the overall sleeping experience for many. However, there are a significant number of comments pointing out issues with the beds. Some guests mentioned that the beds were either too firm or too soft with a few describing them as springy or lumpy. Single beds in particular received criticism for being uncomfortable and even rolling around the room. Additionally, there were complaints about the hard and narrow beds in the second bedroom. A few guests also felt that the pillows were too hard and suggested an upgrade of both beds and pillows. While there are positive aspects to the bedding, the consensus indicates that there may be room for improvement in ensuring a more consistently comfortable sleeping experience.
Cleanliness
Cilento Mooloolaba offers a mixed experience in terms of cleanliness with many guests acknowledging the clean and spacious apartments that are comfortable and conveniently located near shops and the beach. Visitors generally found the rooms to be clean, neat, tidy and well-appointed with some mentioning immaculate presentation and spotless conditions. The apartments also boast modern design and well-maintained facilities, ensuring a comfortable stay.
However, some reviews highlight areas needing improvement. A portion of guests reported issues such as dirty carpets, sticky floors, unpleasant odors and musty smells from the air conditioning units. There were also comments about the property and rooms feeling dated and in need of refurbishment. Specific complaints included unclean bathrooms, dirty handrails and a general need for more thorough cleaning to meet standard expectations. These mixed reviews suggest that while many have had pleasant stays, attention to detailed cleaning and periodic updates might enhance the overall guest experience.
Staff
Visitors to Cilento Mooloolaba consistently praise the exceptional quality of the hotel’s staff. Feedback highlights the friendliness and helpfulness of the team with numerous mentions of their welcoming attitudes at reception. Guests note the staff's ability to be both cheerful and polite, which enhances the overall experience. Several patrons specifically commend Mark and Mandy for their outstanding service and accommodating nature, often mentioning their positive demeanor and willingness to go above and beyond. The customer service provided is described as excellent with staff displaying great communication skills and a readiness to assist with any needs. Overall, the staff at Cilento Mooloolaba are integral to creating a pleasant and inviting atmosphere, ensuring that guests feel relaxed and well taken care of during their stay.
Pool
Cilento Mooloolaba boasts a variety of pool offerings that have garnered mixed feedback from its guests. Many guests appreciated the nice, clean pool areas with specific mentions of a beautiful and lovely pool. The addition of a heated spa was highlighted as a fantastic feature, providing a warm and pleasant experience for visitors.
However, some guests found the pool's condition and maintenance to be lacking. Complaints about the pool being cold despite being advertised as heated were common and there were concerns about the pool area not being well-maintained. Limited pool lounge chairs and poor pool area facilities were also noted as areas for improvement with guests suggesting that higher maintenance standards are needed.
The pool area, although nice, was considered small and tired by some with several noting that it could benefit from more thorough cleaning. Overall, while the pool and spa at Cilento Mooloolaba offer a pleasant experience for many, attention to maintenance and enhanced facilities could significantly improve guest satisfaction.
Beach
Cilento Mooloolaba boasts an enviable location that is lauded for its close proximity to the beach. Situated just one block from the main beach, guests consistently mention the convenience of being within walking distance to the shoreline. This easy access makes it an excellent choice for a beach stay, offering short and pleasant walks to the sand and surf. The property is also praised for its location near Mooloolaba’s main strip, which includes shops, cafes and restaurants, providing a balanced experience of relaxation and accessibility. Whether it’s a leisurely stroll or a quick walk, visitors appreciate being so close to all the essential amenities while still being able to enjoy the tranquil beach atmosphere. The hotel's positioning one street back from the esplanade allows guests to enjoy both a quiet retreat and the buzz of the nearby beach area. Overall, Cilento Mooloolaba’s fantastic location is a strong highlight for anyone seeking a beach-focused vacation with easy access to local attractions.
Parking
Cilento Mooloolaba offers a variety of parking options that generally receive positive feedback from guests. The hotel provides secure, underground and guarded parking facilities, ensuring peace of mind for visitors who are concerned about the safety of their vehicles. Many guests highlighted the ease and convenience of the parking experience with specific mentions of allocated car parks and private parking that are easy to access. Free secure parking is frequently noted, adding value to the stay. Despite a few mentions of difficulty in finding specific car spaces and occasional issues with availability, the overall consensus is that the parking options at Cilento Mooloolaba are reliable and accommodating.
4 Star
Cilento Mooloolaba offers a generally comfortable stay with several standout features. The rooms are noted for being of a good size and come with the convenience of having bathrooms in each room. Guests have found the atmosphere to be peaceful and relaxing, aided by the hotel's exceptional seating arrangements. The staff is frequently mentioned for their friendliness, adding to the overall positive experience.
However, there have been mixed opinions regarding the hotel's four-star rating. While some guests appreciate the four-star service and consider the overall experience superb, others feel that the accommodation does not meet the quality expected of a four-star property, particularly given the price. Additionally, the swimming pool was mentioned to have a high chlorine level, which might affect some guests' enjoyment.
In summary, Cilento Mooloolaba excels in room comfort, relaxation and staff service, though opinions on its value as a four-star hotel and specific amenities like the swimming pool vary.
Heated Pool
Cilento Mooloolaba offers an inviting experience with its notable heated pool, accessible both day and night for enjoyable swims. Guests frequently mention the comfort of this heated feature, ensuring relaxation regardless of the time of day. Additionally, the outdoor pool and spa are both heated, providing a warm and pleasant environment. Some areas, like the spa bath in the unit, may occasionally face issues, but the availability of the heated outdoor spa compensates. Complementing the aquatic amenities, the hotel's nice balcony offers a good space to unwind.
Yes, Cilento Mooloolaba has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Cilento Mooloolaba.
No, Cilento Mooloolaba doesn't allow dogs.
Yes, parking facilities are available at Cilento Mooloolaba.