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Summary of reviewsThe Montreal Marriott Chateau Champlain emerges as a highly esteemed choice for travelers, particularly due to its central and convenient downtown location. Its close proximity to key attractions like Bell Centre, Sainte Catherine Street, Old Montreal and multiple museums, alongside direct access to metro stations and underground shopping, make it ideal for both sightseeing and attending events.
The breakfast service garners substantial praise for its extensive and delicious buffet options, despite occasional mentions of high costs and sporadic service lapses. Similarly, the dinner experience at the Lloyd restaurant is notable for its high-quality, well-prepared meals and excellent service, though some point out the small portions and premium pricing.
Guest rooms receive commendation for their modern, spacious and clean design highlighted by beautiful renovations. The panoramic views from higher floors, cozy decor and amenities like multi-jet showers and smart TVs enhance the guest experience.
Cleanliness is another marked strength of the hotel. Guests often mention the spotless condition of rooms and common areas, benefiting from the absence of carpeting and thorough cleaning processes. The attentive, courteous and professional staff further elevate the experience, featuring prominently in positive reviews, especially during events like strikes.
Wi-Fi service at the hotel presents mixed results with some finding it satisfactory while others encounter issues with connectivity and speed. The gym, on the other hand, consistently impresses with its spaciousness, top-notch equipment and overall pleasant environment.
Parking services receive mixed feedback, balancing positive remarks about helpful valet services and decent pricing with criticisms of tight spaces and high costs. The family-friendly environment makes it a suitable choice for guests with children, although some rooms may be cramped for larger families. The hotel's location near the Bell Center appeals to those interested in nightlife, albeit with some noise concerns.
Great emphasis is placed on the comfort of the hotel's beds, frequently described as "super comfortable," contributing to restful sleep experiences. The recently renovated four-star hotel offers modern, luxurious accommodations at a relatively high cost, meeting guests' expectations for comfort and quality.
Business travelers find value in the hotel’s prime location within the business district, along with its well-equipped conference areas, business center and conducive work environment in the lounge.
Overall, the Montreal Marriott Chateau Champlain offers a comprehensive and satisfying stay marked by a blend of luxury, comfort and strategic downtown placement, truly making it a distinguished choice for visitors to Montreal. Show more
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Family Friendly Hotel
This hotel is recognizable for its distinctive architecture and offers spacious rooms. It includes amenities like an indoor pool and is near family-friendly attractions.
Business Hotel
The hotel provides 611 guest rooms and is known for its superb city views and impressive health and fitness center. It has been recently renovated and is a popular choice for business travelers.
Accessible Hotel
The hotel is Kéroul certified for partial accessibility and offers accessible on-site parking, including valet for wheelchair-outfitted vehicles. Accessible routes are provided to all public areas, and guest rooms feature roll-in showers, grab rails, hearing accessible kits, lowered controls, and toilet seats at wheelchair height.
Hotel with Gym
Offers a comprehensive fitness center with a variety of equipment. Known for its spacious and well-maintained facilities. Provides a comfortable and effective workout environment.
4-Star Hotel
Known for its distinctive architecture and panoramic city views from its half-moon shaped windows, this hotel offers comfortable accommodations and a central location. It provides easy access to shopping, dining, and cultural attractions.
Skyscraper Hotel
Rising 38 floors, this hotel provides stunning views of Montreal's downtown core, Mount Royal, Old Montreal, and the waterfront. Its unique arched windows, while earning it the nickname 'cheese grater,' make it an instantly recognizable part of Montreal's skyline.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Parking
Hotel with Tennis Courts
Room Types
Deluxe King RoomThis room includes a cable TV and coffee maker.
Concierge King RoomLocated on the upper floors, Concierge room types offer all the amenities of the Deluxe rooms with extras such as terry cloth robes, slippers, complimentary shoe shine and upgraded bathrooms.
Concierge Room guests also enjoy exclusive access to the private Concierge Lounge featuring panoramic views of historic Mount Royal. The Concierge Lounge serves a deluxe complimentary continental breakfast, late afternoon hors d’oeuvres, and desserts in the evening. Beverages, fruits and snacks are there for the taking all day and honour bar service is available in the afternoon and evening.
Superior King RoomThis room offers a city view and cable TV.
Guest room, 2 DoubleThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a seating area, a wardrobe, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Room with Two Double Beds - City ViewFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed.
King Room - Park ViewThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room provides a seating area, a wardrobe, a safe deposit box, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Double Room with Two Double Beds - Park ViewOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a coffee machine, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.
About Montreal Marriott Chateau Champlain
License: 521533
Guest Reviews
8.8
Excellent
Location
The Montreal Marriott Chateau Champlain is a highly acclaimed hotel due to its exceptional location. Centrally situated, it offers convenient access to numerous attractions and amenities in downtown Montreal. Guests frequently praise its proximity to the Bell Centre, making it perfect for event attendees. The nearby metro stations and Montreal Central Station provide excellent connectivity for exploring the city. Within walking distance, visitors can find a variety of restaurants, shops and cultural sites such as Sainte Catherine Street, Old Montreal and several museums. The hotel also features direct underground access to shopping and the metro, enhancing the convenience for guests. With its strategic placement, the hotel allows for easy and enjoyable sightseeing around Montreal.
Breakfast
The breakfast experience at the Montreal Marriott Chateau Champlain receives overall positive feedback from guests, despite some mixed opinions. Many reviews highlight the great selection and variety offered at the breakfast buffet with phrases such as "many choices for breakfast" and "buffet breakfast well laid out" commonly repeated. Guests describe the breakfast as excellent, delicious and fantastic and many find it well worth the money. The quality and presentation were also praised with some mentioning the efficient room service.
However, a few guests pointed out that the breakfast, although very good, can be quite expensive and not always included in the room rate, which was a point of contention for some. The baked goods received a standout mention, while one review did note the omelette station was occasionally unmanned. Despite these minor drawbacks, many guests considered the breakfast to justify its cost due to its variety and quality, making it a highlight of their stay at this centrally located hotel.
Overall, for those willing to spend a bit more, the breakfast at the Montreal Marriott Chateau Champlain earns high marks for its extensive options and good service and it is often considered an integral part of the positive guest experience.
Dinner
The dinner experience at the Montreal Marriott Chateau Champlain has generally received high praise from guests. Many reviews highlight the excellent quality of the meals and the delicious food served at the hotel's restaurant with adjectives like great, well-prepared and fabulous frequently used to describe their dining experiences. The restaurant, particularly the Lloyd restaurant, is noted for its good food and excellent service.
Several diners found the food and drink options to be great with specific comments on the fantastic quality and delicious taste of the dishes. The dining staff receive commendations for their outstanding service, often going above and beyond to ensure guests have a memorable meal. Warm welcomes and informative service by staff members, such as Fabien, enhance the overall dining experience.
However, some guests mentioned the high prices and small portions as downsides, indicating that the restaurant can be expensive with a limited menu. Despite these criticisms, the overall sentiment about the dining experience remains positively inclined with many guests thoroughly enjoying their meals and recognizing the restaurant as a highlight of their stay.
Rooms
The rooms at Montreal Marriott Chateau Champlain have been consistently praised for their spaciousness and cleanliness. Many guests found the rooms to be well-appointed, comfortable and modern, often highlighting the beautiful renovation work. The aesthetic layout, cozy decor and functional amenities, such as smart TVs with Netflix and well-appointed bathrooms with multi-jet showers, were frequently noted as standout features.
Several guests appreciated the panoramic and spectacular views of Montreal, particularly from higher floors like the 22nd and 27th. The large windows in the rooms enhanced the overall experience, offering delightful cityscapes that added a special touch to their stay. Furthermore, the absence of carpeting in some rooms was noted positively, especially for guests with allergies.
Reviews also mentioned the ambiance of the rooms, which were described as aerated and warm. The comfort level was high, attributed to features like the comfortable mattresses and the clean, modern setup. However, a few guests did note that some rooms were smaller than anticipated, which might be less ideal for larger groups.
Overall, the consensus pointed towards a very satisfying experience with the modern, spacious and clean rooms contributing significantly to a pleasant and comfortable stay at the Montreal Marriott Chateau Champlain.
Beds
Travelers who visited the Montreal Marriott Chateau Champlain had a lot to say about the beds. Most reviews highlight the exceptional comfort with many guests describing the beds as very comfortable or even super comfortable. The cozy and relaxing nature of the beds contributed to an overall positive sleep experience. Visitors appreciated the soft mattresses and the clean, soft pillows, further enhancing their stay.
Several guests specifically mentioned the relaxing quality of the bed, often using descriptors like "amazing" and "heavenly comfortable." The bedding, in particular, garnered praise for being perfect and contributing to a good night's sleep. On the other hand, some reviewers pointed out that the beds were smaller than expected, noting the lack of king-size options and indicating that they found the size to be a bit limiting.
Despite this, the consensus leans heavily towards positive feedback with words like "comfy," "great," and "excellent" frequently popping up. Guests loved the beds so much that they frequently paired their praise with comments about the overall comfort of the rooms. For those prioritizing a good night's rest in Montreal, the beds at Montreal Marriott Chateau Champlain should meet, if not exceed, expectations.
Cleanliness
The Montreal Marriott Chateau Champlain garners favorable reviews primarily for its exceptional cleanliness, leaving guests highly satisfied with their stays. The rooms and common areas are frequently described as very clean, spacious and beautifully renovated, contributing to a comfortable and modern atmosphere. The attention to cleanliness is evident in the freshly cleaned rooms, well-maintained sheets and overall immaculate appearance.
Many guests highlight the thorough cleaning processes with the lack of carpet contributing to a clean and easy-to-maintain environment. This meticulous care extends to the entire hotel, creating a pristine and inviting space.
Despite these positive attributes, a few isolated issues were reported, such as dirty glasses left unattended, mold in the toilet and some complaints about the cleanliness of exterior windows. However, these instances appear to be exceptions rather than the norm.
Overall, the Montreal Marriott Chateau Champlain stands out for its high standards of cleanliness, complemented by considerate staff and modern amenities, making it a reliable choice for travelers seeking a spotless and comfortable stay.
Staff
The staff at the Montreal Marriott Chateau Champlain have received consistently positive feedback from guests, highlighting their friendliness, helpfulness and professionalism. Visitors describe the team as welcoming, courteous and extremely accommodating. From the front desk personnel to housekeepers, receptionists, doormen and even the Chef, staff members are praised for their attentiveness and exceptional customer service. Guests noted that the staff were not only ready to help but also went above and beyond their duties, offering smiles and valuable information about the hotel and surrounding areas. The concierge and valet services were particularly commended for their excellence. Despite a strike event, guests emphasized the warmth and efficiency of the staff, making their stays pleasant and memorable. Overall, the dedication and positive attitude of the staff significantly contributed to guests' satisfaction with the hotel experience.
Wi-Fi
Guest reviews of the Montreal Marriott Chateau Champlain present mixed experiences regarding the hotel's Wi-Fi. Several visitors highlighted that the Wi-Fi was good or stable and some even mentioned it as fine or good. However, other guests experienced issues with the Wi-Fi being slow, unstable or not working at all. Some reviews noted that the room Wi-Fi could have been better or was spotty. It was also mentioned that the Wi-Fi could incur extra charges in some instances. Overall, while some guests had positive encounters with the Wi-Fi, others found it less reliable and experienced connectivity issues.
Gym
The Montreal Marriott Chateau Champlain's gym consistently impresses its guests with its excellent and fantastic facilities. Visitors laud the gym for being spacious, well-equipped and big, ensuring ample room for a variety of workouts. The fitness room receives high praise for being great and pleasant with some guests highlighting its really nice environment and superb amenities, including a sauna. The top-notch equipment, friendly staff and additional provisions such as showers, cream and soap enhance the overall workout experience. In sum, the gym at the Montreal Marriott Chateau Champlain meets high standards, making it a favored feature among hotel guests.
Parking
The parking situation at the Montreal Marriott Chateau Champlain garnered mixed reviews from guests. On the positive side, some guests found the valet service helpful and excellent with direct access to parking from the hotel. A few highlighted the availability of parking and appreciated the large parking spaces. Additionally, the underground parking was deemed reasonably priced by some.
However, several guests pointed out significant drawbacks. The parking facility was frequently described as tight and cramped with narrow spots and it often lacked sufficient height for SUVs and larger vehicles like GMC trucks and pick-up trucks. There were complaints about the high cost of parking with some finding it particularly expensive at $28 per day. The self-parking information was noted as unclear and some faced difficulties due to road repairs and closures, which made accessing the parking problematic. There were also instances of guests experiencing inconvenience due to full parking lots and forced paid parking.
Overall, while valet parking services were praised and some found the parking adequate, many felt the experience was marred by high costs and space constraints.
Family
The Montreal Marriott Chateau Champlain has received positive feedback from guests who appreciate its family-friendly environment. Families felt comfortable and enjoyed their stay, describing the hotel as kid-friendly and family-oriented. Though some noted that the family rooms can be small and may not offer ample space for a family of four, the general sentiment indicates that the hotel is a good place for families with several amenities catering to their needs, such as cribs upon request. Despite a few logistical challenges, many families expressed satisfaction and comfort during their stay, highlighting the hotel's commitment to accommodating guests with children.
Nightlife
The Montreal Marriott Chateau Champlain boasts an excellent location for those looking to immerse themselves in the city's vibrant nightlife. Positioned near the Bell Center, the hotel offers easy access to concerts and hockey games, enhancing its appeal for event-goers. Guests appreciate its proximity to a variety of restaurants, shops and lively nightclubs, making it a convenient choice for enjoying the best of downtown nightlife. Though some reviews mention occasional noise from nearby parties, the overall setting is ideal for those seeking a dynamic, nightlife-rich experience in Montreal.
4 Star
Montreal Marriott Chateau Champlain delivers a solid four-star experience with appropriate services and amenities. Guests find the hotel to live up to its four-star rating, boasting a range of amenities and well-maintained facilities. Rooms are praised for being clean, neat and surprisingly luxurious for a four-star establishment. The hotel has undergone recent renovations and now features a beautiful and modern design. While it is clearly on the pricier side, the excellent ambiance and fully renovated interiors contribute to a comfortable and high-quality stay. Overall, the hotel offers a commendable blend of luxury and affordability, making it a good choice for those seeking a reliable four-star accommodation.
Business
The Montreal Marriott Chateau Champlain stands out as a solid option for business travelers. Located in the heart of the business district, it offers modern conference areas and numerous rooms equipped for professional use. Guests find the business services effective and the dedicated business center supports a range of professional needs. The lounge area provides ample seating for work and the atmosphere is distinctly business-like, making it ideal for trips centered around work. Its downtown location also offers convenient access to various activities, adding to its appeal for business stays. Overall, the hotel delivers dependable Marriott quality, making it a reliable choice for those traveling for work.
Accessible
The Montreal Marriott Chateau Champlain generally receives positive feedback regarding its accessibility features. Guests appreciated the accessible entry to various floors, as well as specific accommodations made for individuals with disabilities. The hotel provides handicap accessible rooms and amenities and is compliant with ADA standards. Visitors noted the availability of accessibility parking spots and accessible restrooms, although it was mentioned that not all restrooms met accessibility needs. Some challenges were reported, such as malfunctioning elevators and insufficient signage and directions, which could hinder ease of navigation. Despite these issues, the hotel's central location makes it easy to travel by foot and offers convenient access via the metro.
Luxury
Montreal Marriott Chateau Champlain offers an exceptional experience characterized by its modern and stylish amenities. Guests have lauded the hotel for its impressive and superb recent renovations, which have elevated its ambiance to new heights. The facility is meticulously clean and embraces a contemporary aesthetic with elegant updates. The newly refurbished areas and the fresh look have been particularly appreciated, showcasing a careful attention to design and comfort. This hotel successfully merges a luxury vibe with modern features, making it comparable to a five-star establishment despite being officially classified as four-star. Overall, the balance of stylish new appearances and high-quality services ensures a luxurious and comfortable stay for all its guests.
No, Montreal Marriott Chateau Champlain doesn't have any pool.
No, a spa isn't available at Montreal Marriott Chateau Champlain.
Yes, Montreal Marriott Chateau Champlain welcomes dogs.
Yes, parking facilities are available at Montreal Marriott Chateau Champlain.
Yes, Montreal Marriott Chateau Champlain has a gym.