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Summary of reviewsHotel St Paul in Montreal stands out as a highly praised establishment within the Design Hotels collection, offering a blend of classic luxury and modern convenience. The hotel boasts an exceptional location on Rue St Paul, just on the outskirts of vibrant Old Montreal, which ensures easy access to major attractions like the Old Port and Notre Dame Basilica, as well as a multitude of dining and shopping options. This central yet tranquil setting provides a perfect balance, making it an ideal choice for both leisure and business travelers.
Guests frequently commend the hotel for its stylish and spacious rooms, characterized by modern decor, comfortable beds, and large bathrooms, contributing to a restful and inviting atmosphere. The cleanliness is consistently lauded, with both rooms and communal spaces described as immaculate, further enhancing the serene environment. Additionally, the warm and professional staff is noted for their exceptional service, with many reviewers highlighting their attentiveness and bilingual abilities, which enriches the overall guest experience.
The breakfast offerings receive a mixed reception, though many find them enjoyable, particularly praising the quality and selection of items such as delectable croissants. However, some guests feel the breakfast could offer better value for its cost. Despite this, the overall hotel experience is elevated by the cozy and luxurious bedding, which assures guests of restful nights.
Hotel St Paul exudes the allure of a boutique hotel, seamlessly marrying sophisticated design with historical architecture, appealing to those who value both aesthetic charm and comfort. Many guests describe their stay as resembling a high-end, cinematic experience, akin to a five-star hotel encounter. This blend of authentic charm, elegance, and convenience keeps many visitors eager to return, making Hotel St Paul an outstanding choice for travelers seeking a distinctive and luxurious retreat in Montreal. Show more
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Boutique-style Hotel
Located in Montreal, this hotel is known for its sleek and modern design. The rooms feature minimalist decor, high-tech amenities, and city views. The hotel offers a stylish restaurant, a trendy bar, and a central location in Old Montreal.
Luxury Hotel
Hotel St Paul is a member of Design Hotels, indicating a focus on unique design and upscale service. While specific luxury features are not detailed in the provided information, its affiliation suggests a high-end boutique experience.
Historic Hotel
Located in Montreal, this hotel combines historical architecture with modern design. As a member of Design Hotels, it offers a unique and stylish experience. Its blend of old and new makes it a standout choice.
Hotel Taking Steps Towards Sustainability
A Green Key certified property, this hotel is committed to reducing its environmental impact. It utilizes energy intelligence systems, participates in mixed recycling, employs energy-efficient products, and minimizes paper usage through digital solutions. The hotel also supports local producers.
Hotel near Nightlife Spots
Hotel St Paul is situated in Old Montreal, offering proximity to stylish bars and clubs. Its design-centric atmosphere and central location make it a desirable choice for those seeking a sophisticated nightlife experience.
Hotel with Free Wi-Fi
This hotel provides modern amenities, including complimentary Wi-Fi, ensuring guests stay connected. Its central location offers easy access to the city's attractions, blending convenience with comfort.
Hotel with Gym
Offers a fitness center with standard equipment. Provides a convenient space for guests to stay active. Provides basic fitness amenities for a quick workout.
Hotel where Extra Health & Safety Measures Have Been Taken
As part of Design Hotels, this property likely adheres to specific design and service standards, potentially including enhanced hygiene measures. It is expected to follow local health guidelines closely. It offers a boutique experience with attention to detail.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Design Hotels AG
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Has the hotel closed during the pandemic? Yes Reopening Date: 06/01/2020
Answers last updated by Hotel St Paul, Montreal, a Member of Design Hotels
Junior SuiteSpacious and elegant suite featuring separate bedroom and living area with a sofa bed. Large windows open onto views of Old Montréal. Turn-down service every night.
Superior Queen RoomFeatures large windows with urban views, a soaker tub and bath amenities.
Superior Double Room with Two Double BedsFeatures large windows with urban views, a soaker tub and bath amenities.
Deluxe SuiteSpacious and elegant suite features separate bedroom, dining room and living area with a sofa bed. Large windows open onto views of Old Montréal. Turn-down service every night.
Superior King RoomThis double room has a minibar, flat-screen cable TV and air conditioning.
Standard Queen RoomThe spacious double room provides air conditioning, heating, as well as a private bathroom featuring a bath and a hairdryer. This double room offers a TV with cable channels. The unit offers 1 bed.
Deluxe King SuiteThis spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath. The suite provides air conditioning. The unit offers 2 beds.
About Hotel St Paul, Montreal, a Member of Design Hotels
License: 160311
Guest Reviews
7.8
Good
Location
Hotel St Paul in Montreal enjoys an enviable location that continually impresses its guests. Positioned on the outskirts of the vibrant Old Montreal, it allows easy access to a range of notable landmarks such as the Old Port, Notre Dame Basilica, and the Museum of Fine Art. Guests appreciate the hotel's proximity to a multitude of restaurants, shops, and attractions, making it an ideal choice for both leisure and business travel. The central setting ensures that everything from dining to cultural spots is just a short walk away, without placing guests in the center of overwhelming tourist activity.
The convenience of its situation is reflected in guest experiences, who enjoy a seamless blend of historic charm and modern amenities in the surrounding area. Being located on Rue St Paul, Montreal's oldest street, adds a layer of historical intrigue to each visit. With easy access to public transport including the subway and a straightforward route to the airport, the connectivity offered by Hotel St Paul is another highlight noted by visitors. The combination of luxe accommodations and a prime location makes it a standout choice for those looking to explore the old city at their own pace, while also having a restful and quiet retreat to return to.
Breakfast
At Hotel St Paul in Montreal, the breakfast experience offers a mix of perspectives from its guests. On the positive side, many guests found the breakfast to be impressive, lovely, and enjoyable, with particular praise for the delicious food at the restaurant and the quality of the breakfast bar. Standouts include a well-stocked buffet and lovely options like croissants that were particularly praised. Some guests appreciated the continental breakfast, especially when included in their stay, and found it to offer a good variety such as fruit, yoghurt, pastries, and the usual toast and bagels. Highlights also include the personable service, with staff members such as Jennifer, Octive, and Gerermo receiving commendations for their attentiveness.
However, the breakfast is also noted for its high cost, which several guests found to be not up to par with the price. While the buffet was generally appreciated, others felt it was overpriced, lacking in variety, and often needed replenishment. Some guests chose not to partake in the breakfast at the hotel, based on feedback that it was expensive for what was offered. Despite these critiques, overall the breakfast at Hotel St Paul delivers a quality experience if cost is not a primary concern.
Rooms
Hotel St Paul, located in the heart of Montreal, offers a delightful experience with its array of stylish accommodations. The rooms are frequently praised for being clean, modern, and spacious, providing guests with an inviting atmosphere. Many reviewers highlight the spaciousness of the rooms, which are often equipped with comfortable beds and ample linens, contributing to a restful stay. The impressive large bathrooms, some featuring deep soaking tubs, have also earned positive mentions.
Guests appreciate the modern decor infused with trendy elements, the contemporary feel in a historic building, and the thoughtful touches such as branded bedsheets and dressing gowns. The large windows offer admirable views, enhancing the overall ambiance. The hotel’s location further complements the experience, situated conveniently close to attractions while maintaining a quiet atmosphere for restful nights.
Polite and knowledgeable staff contribute to a seamless stay, ensuring guests have everything they need. Although the occasional critique regarding room temperature or decor updates appears, the overall sentiment remains favorable, with many guests eager to return for another visit, relishing the comfort and luxury offered within these superbly maintained rooms.
Beds
Hotel St. Paul in Montreal truly impresses with its exceptional bedding experience, consistently noted by guests who emphasize the comfort and coziness of the beds. The beds are frequently described as very comfortable, with several reviewers highlighting their positive sleep experiences thanks to the plush and luxurious linens that one would expect from a top-tier hotel. Many guests recall restful nights, praising the beds as some of the most comfortable they've ever encountered in a hotel setting. The rooms are described as spacious and contain everything necessary for a comfortable stay. While there are occasional remarks regarding individual preferences for bedding softness, the general consensus underscores the superior comfort and quality offered, making it an ideal choice for travelers seeking a restful retreat in Montreal.
Cleanliness
Hotel St Paul in Montreal, part of the Design Hotels collection, consistently impresses guests with its exceptional cleanliness. The rooms are frequently praised for being tidy and well-maintained and often described as stylish, spacious, and comfortable. The European style and modern decor add an elegant touch, contributing to a pleasant and visually appealing environment. Guests appreciate the hardwood floors, noting they enhance the sense of cleanliness. Many reviews highlight the hotel as remarkably clean and quiet, fostering a serene atmosphere that is ideal for relaxation.
The bathroom facilities are often mentioned as a standout feature, with guests appreciating their cleanliness and functionality. The overall property, including corridors and common areas, is perceived as very clean, contributing to a positive impression upon arrival.
In addition to the cleanliness, the helpfulness and friendliness of the hotel staff receive favorable mentions, adding to the overall pleasant experience. Although there are occasional inconsistencies in service, the positive attributes of cleanliness and staff rapport dominate the reviews. The hotel's central location further enhances its appeal, allowing guests easy access to Montreal's vibrant attractions.
Staff
Hotel St Paul in Montreal, a proud member of Design Hotels, offers an exceptional experience characterized by its remarkable staff. Enthusiastic reviews highlight the hotel's warm and welcoming personnel, who are frequently described as friendly, accommodating, and professional. From the front desk to the concierge, the staff is praised for being attentive and going above and beyond to ensure a memorable stay. Notable mentions include their bilingual capabilities, which greatly enhance communication and assistance for guests. Staff members like Jennifer, Octive, Alina, Laurianne, and Gabriel are repeatedly celebrated for their exceptional service and courteousness. The team at Hotel St Paul is not only knowledgeable, providing excellent suggestions for sightseeing and dining but is also proactive, arranging transportation and aiding with luggage storage. Set in the scenic Old Montreal, the hotel benefits from its proximity to bustling cafes, restaurants, and shops, making the helpful and friendly nature of the staff an integral part of the welcoming atmosphere and overall guest experience.
4 Star
Hotel St Paul in Montreal, part of the Design Hotels collection, offers a mix of positive and average experiences based on guest reviews. Guests appreciate its convenient location, making it an attractive choice for those looking to explore the city. The aesthetics of the hotel receive mixed impressions; while the design holds promise, some visitors feel that it doesn't fully prioritize comfort compared to other four-star hotels. Despite this, some guests have found their stay enjoyable overall, expressing a willingness to return. The hotel may not align perfectly with expectations based on promotional images, but it maintains a standard that appeals to some travelers seeking design-centric accommodation.
Boutique-Style
Hotel St Paul in Montreal encapsulates the allure of a boutique hotel with its sophisticated and minimalist modern design, seamlessly fusing with the charm of its classic architecture. Guests appreciate its trendy and moody ambiance, describing the hotel as both stylish and comfortable. The chic and tasteful decor, alongside the hotel's elegant and sophisticated touches, resonate well with those who value authentic charm. Situated in a fantastic location within Old Montreal, the hotel offers not just visual appeal but also practical convenience. Visitors consistently praise the pleasant and helpful staff, contributing to an overall wonderful experience. With a cool lobby and thoughtful design, Hotel St Paul stands out as an ideal choice for travelers seeking a dreamy, boutique experience in Montreal.
Luxury
Hotel St Paul in Montreal, a member of Design Hotels, offers a luxurious stay that appeals to the discerning traveler. Situated in a prime location, the hotel is perfectly equipped with quality services that cater to even the most demanding guests. The authentic charm of this boutique hotel is reflected in its classic architecture and elegant decor, evident in both the rooms and the lobby. With a style that feels both plush and sophisticated, visitors describe their experience as similar to what one would expect from a five-star hotel in a major city. The rooms are highlighted as both luxurious and comfortable, contributing to a sense of high-end living. The atmosphere of the hotel evokes a sense of cinematic elegance, with guests likening the experience of checking in to the refined world of a James Bond film. Overall, Hotel St Paul stands out as an awesome place to stay in Montreal, combining classic luxury with modern convenience.
No, Hotel St Paul, Montreal, a Member of Design Hotels doesn't have any pool.
No, a spa isn't available at Hotel St Paul, Montreal, a Member of Design Hotels.
Yes, Hotel St Paul, Montreal, a Member of Design Hotels welcomes dogs.
No, parking facilities aren't available at Hotel St Paul, Montreal, a Member of Design Hotels.
Yes, Hotel St Paul, Montreal, a Member of Design Hotels has a gym. For more information, read the answers to the Gym questionnaire