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Summary of reviewsHotel Chez Swann in downtown Montreal receives high praise for its central location, making it a perfect base for exploring the city. Guests appreciate being within walking distance of major attractions and the ease with which they can access dining and nightlife options. The hotel's rooms are spacious and decorated with a mix of classic and quirky styles, offering features like king-sized beds and unique upscale fixtures that contribute to a memorable stay. Cleanliness is another strong point, with rooms consistently described as immaculate and well-maintained.
Guests commend the friendly and multilingual staff, who are noted for their professional and accommodating service, often going above and beyond to enhance the guest experience. The hotel offers a complimentary breakfast, though it's primarily basic continental fare, with the fresh pastries being a particular highlight. For dining, the on-site restaurant, Le Pois Penche, is frequently lauded for its excellent meals, contributing positively to the hotel's reputation.
Amenities like free wifi and complimentary calls within Canada and the US add convenience for guests, although the parking options are considered expensive and somewhat inconvenient. The hotel provides a comfortable and restful sleep environment, with many guests praising the cozy and inviting beds.
Hotel Chez Swann presents a charming boutique ambiance with its distinct decor and style, offering luxury and a romantic setting that is particularly enticing for couples. While there are occasional critiques, the overall feedback is overwhelmingly positive, making it a highly recommended choice for those seeking a stylish and convenient urban retreat. Show more
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Boutique-style Hotel
A unique boutique hotel in downtown Montreal distinguished by its quirky art and design elements throughout the property. It offers a vibrant, central location close to major events and attractions.
Romantic Hotel
This boutique hotel features unique and stylish rooms with artistic decor, creating a romantic and whimsical atmosphere. Its central location in downtown Montreal makes it convenient for exploring the city's attractions.
Hotel near Nightlife Spots
Hotel Chez Swann is located in downtown Montreal, providing easy access to the city's nightlife. Its location near Crescent Street and other entertainment areas makes it a convenient choice for those looking to explore Montreal's bars and clubs.
Hotel with EV Charging Stations
An electric vehicle charging station is available at this hotel for guest use.
4-Star Hotel
This boutique hotel offers a stylish and intimate atmosphere in downtown Montreal. It features uniquely decorated rooms, personalized service, and a convenient location. The hotel's artistic flair and central location make it a standout choice.
Luxury Hotel
Historic Hotel
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Room Types
Standard Room, Queen or KingThis loft-style room with large windows features a flat-screen TV, iPod docking station and desk area.
SuiteOverlooking the city centre, this spacious suite features modern, trendy décor. A flat-screen TV, iPod docking station and desk area are provided.
Junior King SuiteThis suite with bohemian décor features a flat-screen TV, iPod docking station and desk area.
Junior suite 2 Queen bedsThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite provides a tea and coffee maker, a wardrobe, a safe deposit box, parquet floors, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
About Hotel Chez Swann
License: 227360
Guest Reviews
8.0
Very Good
Location
Hotel Chez Swann enjoys a reputation for its outstanding central location, placing guests in the heart of downtown Montreal. It's surrounded by a vibrant array of restaurants, bars, and shopping districts, offering easy access to everything one might want for an enjoyable urban experience. This hotel is conveniently near the bustling Sainte Catherine Street, the artistic hub of Place des Arts, and key cultural landmarks like Mount Royal and the Montreal Museum of Fine Arts. Its proximity to public transportation, including metro stations, adds to the convenience, making it a perfect base for exploring the city's attractions. Guests appreciate being within walking distance of major sights and the ease with which they can enjoy dining and nightlife options. The hotel itself complements its prime location with spacious, clean rooms, friendly staff, and a cozy atmosphere, giving visitors a comfortable retreat after a day of exploration. Overall, Hotel Chez Swann offers an ideal location for travelers looking to immerse themselves in the lively urban environment of Montreal.
Breakfast
Hotel Chez Swann offers a complimentary breakfast experience that, while convenient, often receives mixed feedback from its guests. The breakfast is a simple, continental affair, typically consisting of pastries, croissants, yogurt, coffee, and juice, with some appreciating the fresh pastries delivered to their room each morning as a lovely touch. Many guests find these pastries delicious and the coffee satisfying, ideal as a light start to the day, particularly for those on the go. However, the selection is generally described as basic, with a notable absence of hot or savory options such as eggs. Some reviews mention the breakfast lacks variety, with issues like not being replenished promptly or items running out quickly, contributing to a less than fulfilling morning meal. Despite these limitations, the offerings are often described as adequate and adequate for a quick and simple breakfast, aligning well with the hotel’s otherwise pleasant ambiance. For those seeking more elaborate breakfast choices, the attached restaurant provides a refreshing option with its quality coffees and freshly baked items, although it's still best categorized as standard continental fare.
Dinner
Hotel Chez Swann offers a dining experience that continually impresses its guests. The on-site restaurant, Le Pois Penche, is frequently highlighted for its exceptional food and superb culinary offerings. This establishment stands out for its ability to consistently deliver excellent meals, earning it high praise from diners. Not only does the hotel's restaurant shine, but its convenient location also means there are other great dining options within walking distance, providing guests with a variety of choices during their stay. Overall, the hotel's dining facilities add a significant value to the guest experience, making it a definite highlight for those who choose to dine there.
Rooms
Hotel Chez Swann in downtown Montreal leaves a lasting impression with its generously spacious rooms and modern, elegant decor. Guests are often delighted by the oversized, comfortable king-sized beds and large bathrooms, which feature standout elements like double shower boxes and unique upscale fixtures. The rooms boast a charming mix of classic and quirky styles, adorned with artistic details and hardwood floors. Many rooms offer ample natural light, with some featuring skylights and great views of the vibrant city life below. The hotel’s location is prime, placing visitors within close reach of numerous coffee shops, restaurants, and shopping destinations, making it an ideal base for exploring the city. Cleanliness is consistently praised, with the rooms being described as impeccably maintained, comfortable, and well-equipped for a relaxing stay. The friendly and attentive staff further enhance the experience, contributing to what guests often describe as a unique and memorable visit. The ambiance is particularly enticing for romantic getaways, with a cozy and appealing setting that sets the stage for a delightful escape in Montreal.
Beds
Hotel Chez Swann is well-regarded for its exceptional bed comfort, receiving consistent praise for providing guests with a restful night's sleep. The beds, which are frequently described as cozy, comfy, and extremely comfortable, are a standout feature in the reviews. Many guests highlight the spaciousness of the rooms, often featuring large and inviting comfortable beds. The hotel's bedding and linens are noted for their quality and cleanliness, enhancing the overall sleeping experience. Some guests prefer firmer mattresses and have found the softness of the beds not to their taste, with a few mentioning the need for mattress upgrades. Despite this, the predominant sentiment is one of satisfaction, with the comfortable bedding and roomy accommodations contributing to an enjoyable stay.
Cleanliness
Hotel Chez Swann has left a notable impression on guests with its cleanliness, receiving a mix of feedback. The recurring theme in positive reviews highlights the property's immaculate rooms and spotless condition. Many guests praised the hotel for its clean and well-appointed ambiance, with particular emphasis on the exceptionally clean and spacious rooms. Visitors commonly noted the fresh appearance of the property, along with its well-maintained, vintage-style decor. The cleanliness extended to the bathrooms, where many found the facilities very clean, and some commented on the satisfying cleanliness of the towels.
The hotel itself was often described as very clean and conveniently located, making it an appealing choice for travelers looking for easy access to nearby attractions. Guests appreciated the hotel's efforts to maintain a high standard of cleanliness, contributing to a feeling of safety and comfort during their stay. Additionally, the reception was often praised for its friendly service, enhancing the welcoming atmosphere of the establishment.
However, there were some instances where the cleanliness fell short of expectations, with reports of dusty rooms, unclean corners, and the need for updated furnishings. These mixed reviews suggest that while many aspects of Hotel Chez Swann's cleanliness are commendable, there are areas where improvements could be beneficial. Despite these few shortcomings, the overall sentiment among reviews remains favorable, indicating a generally satisfactory cleaning standard that contributes positively to guests' experiences.
Staff
Hotel Chez Swann stands out for its exceptional staff service, consistently praised by guests for their friendly, welcoming, and accommodating nature. The front desk personnel often receive commendations for their professionalism and courteousness, extending warm smiles and offering attentive and top-notch assistance throughout the guests’ stay. Many visitors highlight the multilingual capabilities of the staff, fluent in English, French, Spanish, and Italian, which further enriches the welcoming atmosphere. A significant number of guests appreciated the staff's readiness to go the extra mile, highlighted by thoughtful gestures like providing free water, chocolates in rooms, and even assisting with tasks such as printing tour vouchers. Notably, individual staff members receive accolades for their exceptional service, enhancing the already pleasant and hospitable environment. In general, the hotel team is regarded as marvelous, making guests feel comfortable and ensuring every need is met with efficiency and a warm demeanor.
Wi-Fi
Hotel Chez Swann seems to offer a reliable and efficient internet experience for its guests. There are predominantly positive mentions about the internet connection, with guests appreciating the availability of a super internet service that ensures hassle-free browsing. The provision of free wifi adds to the convenience, eliminating any concerns about additional charges. As an added perk, guests can enjoy free phone calls within Canada and the US, enhancing connectivity for both business and leisure travelers. Overall, guests can expect a strong and complimentary internet service during their stay at Hotel Chez Swann, contributing to a comfortable and connected experience.
Parking
Hotel Chez Swann's parking situation is a mixed bag, with visitors noting the convenience of several nearby options but pointing out significant costs. Most guests end up using the parking facility at the neighboring hotel, which is accessible around the clock but can set travelers back $40 to $42 a night, a fee some find steep. The information regarding parking is not clearly stated on the hotel's website, causing confusion for guests. Although there are no exclusive parking facilities belonging directly to the hotel, nearby public garages offer more affordable rates, with one option costing $24 CAD for a full day. Despite the parking expenses, guests appreciate the central location, allowing easy access to local attractions and the waterfront once the car is parked.
4 Star
Hotel Chez Swann presents itself as a four-star establishment, though guest experiences indicate a discrepancy in meeting those expectations. While some believe the hotel's classification is justified, others express disappointment, noting that certain aspects, such as the room delivery of breakfast, fall short of four-star standards. Nevertheless, the hotel offers great value for money, often providing discounts through booking platforms, which may appeal to budget-conscious travelers seeking a good deal. Overall, while there are mixed opinions on the star rating, the hotel provides a reasonably priced option for visitors.
Boutique-Style
Hotel Chez Swann offers a charming and unique boutique experience that delights its guests with both style and substance. Set in the heart of Montreal, this superb hotel is nestled amid towering skyscrapers, providing a perfect escape in an urban setting. Its proximity to Saint Catherine Street ensures that guests can easily explore the city's vibrant culture and attractions. With eclectic and quirky decor, the hotel distinguishes itself through its elegant ambiance and distinctive design.
Guests consistently praise the hotel for its spacious and comfortable rooms, which combine modern aesthetics with a chic boutique flair. The warm and friendly staff contribute to making the stay pleasant and memorable, enhancing the overall experience with attentive service. The hotel's great location makes it particularly appealing for both leisure and business travelers, with reasonable pricing for its downtown setting.
Overall, Hotel Chez Swann is a standout choice in Montreal, offering a harmonious blend of charm, style, and convenience to those seeking a personalized touch during their stay. Whether for its unique character or excellent amenities, this boutique hotel comes highly recommended by visitors who appreciate its beautiful and singular atmosphere.
Luxury
Hotel Chez Swann offers a luxurious and stylish experience with several standout features. The rooms are described as spacious and attractive, with dramatic decor that exudes a chic and modern ambiance. Guests particularly appreciate the luxurious double glass showers visible from the bedroom, which add a touch of extravagance. The bathrooms are noted for their classiness, enhancing the overall sumptuous feel of the stay.
In addition to the impressive interior design, the hotel provides excellent customer service, ensuring that guests feel well cared for during their visit. The amenities provided are top-notch, contributing to the rich and upscale atmosphere. Dining at the in-house restaurant is highlighted as a first-rate experience, complementing the hotel's luxurious reputation. While there are occasional critiques, the majority of experiences at Hotel Chez Swann are overwhelmingly positive, making it a preferred choice for travelers seeking a posh retreat.
Romantic
Hotel Chez Swann stands out as a charming destination for couples seeking a romantic escape. Guests consistently highlight the intimate atmosphere of the hotel, making it an ideal setting for a romantic getaway. The hotel creates a welcoming environment with thoughtful touches such as leaving bubbly and chocolates in the room, adding a layer of indulgence to the experience. Despite some mention of nighttime noise, the overall ambiance is perfect for a couple's retreat, with rooms designed to enhance the romantic mood. Couples can expect a great experience, fostering connection and shared moments in a setting that is both cozy and inviting.
No, Hotel Chez Swann doesn't have any pool.
No, a spa isn't available at Hotel Chez Swann.
No, Hotel Chez Swann doesn't allow dogs.
Yes, parking facilities are available at Hotel Chez Swann.