Holiday Inn Express Montpellier - Odysseum by IHG
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Summary of reviewsThe Holiday Inn Express Montpellier - Odysseum by IHG, scores high marks for its prime location, consistently praised by guests for its strategic placement near the Odysseum shopping center. Visitors appreciate the convenience of numerous restaurants, shops and attractions such as Planet Ocean World and the aquarium. The proximity to public transport options like the tramway, which connects directly to Montpellier's city center, enhances the hotel's accessibility. Ample parking and easy highway access make it a practical stopover for travelers heading to destinations like Spain. Although situated in the newer part of Montpellier, efficient transport options make it easy to explore the historic center and other local amenities.
Breakfast at the hotel is generally well-received with guests appreciating the variety and quality of the offerings. The buffet style includes a wide range of items catering to different tastes, including plant-based and vegan options. Despite occasional crowding and the need for more frequent replenishment of items, the breakfast remains a highlight for many guests, bolstered by the attentive and friendly staff.
The hotel's dining options are somewhat limited as there is no dedicated restaurant on the premises. However, its close proximity to various dining establishments compensates for this, offering guests a wide array of external dining choices. While the on-site evening dining could use improvement, the overall convenience of nearby restaurants alleviates this drawback.
Rooms at the hotel receive positive reviews for being clean, spacious and well-equipped. Guests often laud the comfortable bedding, modern décor, effective air conditioning and well-maintained bathrooms. Family rooms are practical and suited for groups, albeit slightly small for four people. Soundproofing and the quiet surroundings contribute to a restful stay, despite occasional mentions of outdated décor and small room sizes.
Cleanliness is generally well-regarded with many guests noting the upkeep and hygiene of the rooms and common areas. Although some issues like dirty carpets and mold in showers are pointed out, the overall standard of cleanliness satisfies most visitors, supported by the diligent cleaning staff.
The standout feature of the hotel is undoubtedly the staff, who receive widespread acclaim for their friendliness, attentiveness and professionalism. The reception team is particularly noted for their exceptional service, helping guests feel welcome and well taken care of. Multilingual capabilities, particularly in Spanish, further enhance the positive guest experience.
The WiFi experience at the hotel presents a mixed picture. While some guests report good speeds and reliable connections, others face challenges with inconsistent connectivity and lack of clear information regarding WiFi use. On the whole, there is room for improvement in the quality and communication of the WiFi service.
The outdoor swimming pool is a charming feature, praised for its cleanliness and suitability for families and children. Despite its small size and occasional overcrowding, the pool area, complete with a garden and terrace, is a delightful addition to the hotel amenities.
Parking at the hotel is appreciated for its security and convenience, though the cost is noted as high by some guests. Additionally, limited parking space can occasionally lead to the necessity of street parking. Better signage and the inclusion of electric car charging stations are suggested improvements.
For families, the hotel is highly recommended, offering spacious family rooms and a welcoming atmosphere. Overall, the Holiday Inn Express Montpellier - Odysseum provides a convenient, comfortable and enjoyable stay, underpinned by excellent staff service and a strategic location.
Categories
Breakfast at the hotel is generally well-received with guests appreciating the variety and quality of the offerings. The buffet style includes a wide range of items catering to different tastes, including plant-based and vegan options. Despite occasional crowding and the need for more frequent replenishment of items, the breakfast remains a highlight for many guests, bolstered by the attentive and friendly staff.
The hotel's dining options are somewhat limited as there is no dedicated restaurant on the premises. However, its close proximity to various dining establishments compensates for this, offering guests a wide array of external dining choices. While the on-site evening dining could use improvement, the overall convenience of nearby restaurants alleviates this drawback.
Rooms at the hotel receive positive reviews for being clean, spacious and well-equipped. Guests often laud the comfortable bedding, modern décor, effective air conditioning and well-maintained bathrooms. Family rooms are practical and suited for groups, albeit slightly small for four people. Soundproofing and the quiet surroundings contribute to a restful stay, despite occasional mentions of outdated décor and small room sizes.
Cleanliness is generally well-regarded with many guests noting the upkeep and hygiene of the rooms and common areas. Although some issues like dirty carpets and mold in showers are pointed out, the overall standard of cleanliness satisfies most visitors, supported by the diligent cleaning staff.
The standout feature of the hotel is undoubtedly the staff, who receive widespread acclaim for their friendliness, attentiveness and professionalism. The reception team is particularly noted for their exceptional service, helping guests feel welcome and well taken care of. Multilingual capabilities, particularly in Spanish, further enhance the positive guest experience.
The WiFi experience at the hotel presents a mixed picture. While some guests report good speeds and reliable connections, others face challenges with inconsistent connectivity and lack of clear information regarding WiFi use. On the whole, there is room for improvement in the quality and communication of the WiFi service.
The outdoor swimming pool is a charming feature, praised for its cleanliness and suitability for families and children. Despite its small size and occasional overcrowding, the pool area, complete with a garden and terrace, is a delightful addition to the hotel amenities.
Parking at the hotel is appreciated for its security and convenience, though the cost is noted as high by some guests. Additionally, limited parking space can occasionally lead to the necessity of street parking. Better signage and the inclusion of electric car charging stations are suggested improvements.
For families, the hotel is highly recommended, offering spacious family rooms and a welcoming atmosphere. Overall, the Holiday Inn Express Montpellier - Odysseum provides a convenient, comfortable and enjoyable stay, underpinned by excellent staff service and a strategic location.
Family Friendly Hotel
This hotel offers a convenient location near the Odysseum shopping and entertainment complex, which includes family-friendly activities. It provides comfortable and affordable rooms suitable for families.
Hotel near Nightlife Spots
Located on Avenue Nina Simone, near the Odysseum shopping center, this hotel offers access to some nightlife options, though it is further from the city center. The Odysseum area has restaurants and bars, providing some entertainment.
Business Hotel
This hotel provides essential amenities for business travelers. It may offer meeting facilities and convenient access to business districts.
Accessible Hotel
As an IHG brand hotel, it adheres to brand standards that typically include accessible rooms and common areas for guests with reduced mobility.
3-Star Hotel
Located in the Odysseum district, this hotel provides modern accommodations with convenient access to shopping and entertainment. It features bright rooms, a complimentary breakfast buffet, and an outdoor pool, making it suitable for both business and leisure travelers.
Hotel with Outdoor Pool
This hotel features an outdoor swimming pool with a paddling area for children, open during the summer months. It is located in the Odysseum district and is surrounded by a Mediterranean garden.
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Guest Reviews
The Holiday Inn Express Montpellier - Odysseum by IHG, consistently receives praise for its prime location. Guests appreciate its close proximity to the Odysseum shopping center, which houses numerous restaurants, shops and attractions like Planet Ocean World and an aquarium. The convenience of nearby transportation options, such as the tramway that directly connects to Montpellier's city center, is frequently mentioned as a major benefit. The hotel's location just off the highway is highlighted for easy access, making it an ideal stopover for travelers en route to destinations like Spain.
The area surrounding the hotel is noted for being quiet and safe with ample parking available. Guests also find the site practical for accessing other important facilities, such as Montpellier Sud de France train station and various public transport options. Despite being situated in the newer part of Montpellier and thus a bit removed from the historic center, the efficient tram service makes exploring the city straightforward. The hotel is also close to activities and services, including supermarkets, a cinema and an ice rink, ensuring that all necessities and leisure activities are within easy reach.
The combination of good staff service, comfortable accommodations and a strategic location near a variety of dining and entertainment options makes this hotel a recurring choice among travelers. The general sentiment is that, whether for a short stay, a rest stop during a long journey or a base for exploring Montpellier, the Holiday Inn Express Montpellier - Odysseum offers a convenient and enjoyable experience.
The breakfast at Holiday Inn Express Montpellier - Odysseum by IHG, is generally well-received by guests with many praising its variety, abundance and quality. Guests often mention the breakfast as being hearty and generous, featuring both sweet and savory options to cater to different tastes. The inclusion of breakfast in the room rate is particularly appreciated, adding convenience to their stay.
Highlights of the breakfast experience include its comprehensive buffet style, offering a wide selection of items, including plant-based milk and vegan options for those with dietary preferences. Guests appreciate the well-stocked and ample breakfast choices, from fresh fruits to warm pastries, which ensure a full and satisfying meal to start the day.
However, some guests note that the breakfast area can become crowded and utensils or food items are not always replenished promptly. There are occasional mentions of the breakfast space being small given the hotel's size and some felt the variety could use improvement, particularly in offering more fresh fruits and warm items.
Despite a few criticisms regarding the organization and limited options, the majority of guests find the breakfast to be a very positive aspect of their stay. The friendly and attentive staff further enhance the breakfast experience, making it a pleasant and enjoyable start to the day for most visitors.
Holiday Inn Express Montpellier - Odysseum offers a somewhat limited dining experience for guests. There is no restaurant within the hotel itself, leading to a lack of dinner and lunch options on-site. Guests looking to dine within the premises often find a limited menu, sometimes missing listed dishes and relying on semi-finished products of average quality. Beverage dispensers are available next to the elevators, catering to a quick drink need.
Despite the absence of a dedicated restaurant, the hotel is conveniently located near various dining options. Several restaurants are just a short walk away, providing a variety of choices for eating out. This proximity to numerous dining establishments somewhat compensates for the hotel's limited in-house dining services.
While the hotel does offer a satisfying lunch with plenty of choices, the overall evening dining experience could be improved given the limited choices available after a trip. Additionally, some guests have noted the lack of specific items such as cheese and the occasional flavorless fruit salad.
For those who prefer a smoke-free environment, the no-smoking rooms offer a comfortable stay. If planning a late-night meal, options nearby are preferable, as the only nearby establishment open late is a McDonald's that guests have found to be poorly maintained.
The reviews for the rooms at Holiday Inn Express Montpellier - Odysseum by IHG, show a consistent appreciation for the cleanliness, spaciousness and comfort. Many guests highlight the rooms as being very clean, well-prepared and well-equipped, noting features such as modern décor, comfortable bedding, a nice shower and good air conditioning. Family rooms were often described as practical and suitable for groups, although some found them a bit small for four people.
Soundproofing and quietness are frequently praised, making it an ideal place for a restful stay. Despite these positives, some reviews mention areas in need of improvement, such as outdated decor, worn-out carpets and small room sizes in certain cases. Issues like faulty air conditioning, non-opening windows and occasional cleanliness lapses were noted, though they appear to be less common.
In summary, the hotel rooms are generally spacious, clean, comfortable and well-equipped with occasional minor issues. The positive experiences mostly outweigh the negatives, making it a solid choice for travelers seeking a functional and pleasant stay.
Holiday Inn Express Montpellier - Odysseum by IHG, offers a range of bedding experiences as gathered from guest reviews. Many guests found the beds to be quite comfortable with descriptors like "excellent bedding" and "very comfortable beds" cropping up frequently. King-size and large beds were particularly appreciated, providing ample space and a cozy sleeping environment. The quality of bedding, including pillows and sheets, also garnered positive remarks, contributing to an overall pleasant stay.
However, the hotel's bedding does have its inconsistencies. Some guests mentioned that the mattresses were too firm or uneven and a few reviews noted discomfort with sofa beds and extra beds, which were less satisfactory compared to the primary beds. Issues with the age and condition of mattresses were mentioned with some guests suggesting they needed replacing.
Despite these occasional drawbacks, the overall sentiment leaned towards comfort with the majority finding the beds more than adequate for a restful night’s sleep. Those staying in larger rooms or suites often highlighted the spaciousness and tranquility, which added to the comfort of their stay.
The Holiday Inn Express Montpellier - Odysseum by IHG, presents a mixed picture when it comes to cleanliness with many guests praising its overall upkeep and room hygiene. Numerous reviews highlight the hotel and rooms as very clean, comfortable and well-maintained with comments acknowledging the organized and spotless nature of the establishment. Positive mentions frequently describe the rooms as clean, tidy and even spotlessly clean, noting that the cleaning staff provide consistent and frequent maintenance. Some guests also appreciate the cleanliness of the bathrooms and the comfort of the bedding.
However, there are also notable areas for improvement. Issues such as dirty carpets in the hallways, mold in the showers and dusty surfaces have been pointed out by several reviewers. Common areas and the cafeteria are sometimes described as unclean and there are instances of stained bed linens and towels. A few guests mention specific problems like dirty windows, debris in corners and insufficient cleaning of shower tiles and joints. The overall cleanliness of the hotel may fall short at times, affecting guests' experiences negatively.
In summary, while the Holiday Inn Express Montpellier - Odysseum generally maintains a high standard of cleanliness that satisfies many visitors, there are persistent cleanliness issues, especially in common areas and certain room features, that need to be addressed to meet everyone's expectations.
At the Holiday Inn Express Montpellier - Odysseum by IHG, the staff continually impresses guests with their friendliness, attentiveness and professionalism. Visitors have often remarked on the warm and welcoming atmosphere created by the team, highlighting their helpfulness and kind demeanor from check-in to check-out. The reception staff, in particular, stand out for their exceptional service, making guests feel at ease and well taken care of. Fluent in multiple languages, including Spanish, they are commended for their ability to assist and accommodate the needs of all visitors.
Many reviews emphasize the consistent and courteous nature of the staff, describing them as cheerful, available and always willing to go the extra mile to ensure a pleasant stay. Specific mentions of individual team members reflect a personalized approach to hospitality, adding a charming and personable touch to the overall experience.
Professionalism is evident throughout with guests noting the efficiency and helpfulness of both the day and night staff. The warm welcome extends beyond the reception to the entire team, who are seen as a valuable asset to the hotel, ensuring guests return for future visits.
While the majority of reviews are extremely positive, there are occasional mentions of less friendly interactions, particularly at busy times. However, these instances are rare and do not overshadow the overwhelmingly positive feedback about the staff's dedication and kindness.
Overall, the staff at Holiday Inn Express Montpellier - Odysseum embody hospitality excellence, making it a standout choice for travelers seeking not only comfort but also a genuinely warm and welcoming environment.
At the "Holiday Inn Express Montpellier - Odysseum by IHG," guest feedback regarding the WiFi tends to lean towards a mixed experience. Some visitors reported good internet speeds and a strong WiFi signal, highlighting the convenience of complimentary high-speed access. Positive remarks emphasize the availability of TV with Netflix, which points to a reasonably modern and connected room experience for streaming enthusiasts.
However, there were several mentions of inconsistency. Some guests experienced network issues, poor connectivity and even an absence of WiFi for the duration of their stay. A recurring concern was a lack of clear information about the WiFi at check-in and insufficient instructions in the rooms, which exacerbated frustrations. Instant communication was notably challenging for guests when wireless access was unavailable or weak in their rooms.
Overall, while some guests enjoyed reliable and fast internet, others faced significant challenges, suggesting a need for improvement in both the quality of the WiFi service and the clarity of communication regarding its usage.
The Holiday Inn Express Montpellier - Odysseum offers an outdoor swimming pool that guests frequently appreciate. The pool is described as pleasant, clean and well-maintained, making it a nice addition for families and children, who find it particularly suitable. The pool area is inviting and includes a garden and terrace, which enhance the overall experience. Free pool towels are provided, adding to the convenience. Despite its small size, the pool is a delightful spot for a quick dip and its long hours of operation until 10 pm are a notable benefit.
However, there are some mixed feelings about the pool's size with several guests mentioning it is quite small and can get crowded. Some guests were disappointed when the pool was closed unexpectedly or found the water too cold. Issues like the pool being unsupervised, occasionally dusty and not protected from the wind were also raised. Nevertheless, many guests still found the pool to be a charming and enjoyable feature of their stay.
Travelers frequently mention the parking situation at Holiday Inn Express Montpellier - Odysseum, expressing a mix of positive and negative experiences. On the brighter side, many guests appreciate the secure parking facilities available at the hotel. Words such as "secure," "safe," "guarded," and "protected" frequently come up, suggesting that visitors feel confident leaving their vehicles in this location. Additionally, convenience is a highlighted benefit with several reviewers noting that parking is available directly at the hotel, making it easier and more accessible for guests arriving by car.
However, several reviews address the issue of cost with multiple guests describing the parking fees as expensive, often noting the daily rate of 14 to 15 euros as being on the higher side. Some also mentioned the lack of clear parking fee information during booking and expressed disappointment at this unexpected expense. Moreover, parking spaces seem to be limited with several reviews mentioning that the private lot can fill up, leading to guests sometimes having to park on the street.
In terms of logistics, a few reviewers pointed out issues such as the parking lot being tight and the need for better signage to improve the overall parking experience. Absence of electric car charging stations also stood out as a minor inconvenience for some eco-conscious travelers.
Overall, the secure and convenient parking at Holiday Inn Express Montpellier - Odysseum is well-regarded by guests, though the cost and availability could be points of consideration for future travelers.
The Holiday Inn Express Montpellier - Odysseum by IHG, stands out as a highly recommended choice for family stays. The hotel receives high marks for its family-friendly atmosphere and services. Families traveling with children can take advantage of the spacious family rooms, which accommodate up to four people comfortably. The availability of child-friendly amenities, including a pool suitable for small children, contributes to its appeal.
Guests appreciate the hotel's practical location, which makes it easy to access local attractions and points of interest. Activities like Planet Ocean make it an ideal spot for a family sightseeing trip, providing entertainment for toddlers and older children alike.
While a few visitors noted issues like rooms not being ready at check-in and some minor inconveniences, the overall experience remains positive. The staff's family-friendly reception and services further enhance the visit.
The hotel is noted for offering good value for money, making it an affordable option without compromising on quality. This comprehensive and accessible establishment ensures that families feel comfortable and well-catered for during their stay. Highly recommended for families, this hotel proves to be a great choice for those looking to enjoy a family-friendly environment while exploring Montpellier.
Nestled in a prime location, Holiday Inn Express Montpellier - Odysseum offers guests the best of both worlds with vibrant nightlife and a tranquil nighttime atmosphere. The hotel's proximity to a plethora of restaurants and dining options, many within easy walking distance, makes it an ideal choice for food enthusiasts. Guests frequently highlight the convenience of having numerous restaurants, bars and entertainment venues so close by, including a popular cinema and a shopping mall. Despite the lively surroundings filled with diners enjoying the nightlife, the hotel maintains a peaceful environment, ensuring a quiet and relaxing stay. This combination of dynamic nightlife and serene nights makes it a convenient and enjoyable spot for visitors looking to explore Odysseum in the evening.
Holiday Inn Express Montpellier - Odysseum by IHG, is accurately rated as a three-star establishment offering good value for money. Guests generally find it meets the standards expected for its rating, providing clean and comfortable accommodations. While some have noted that the hotel could improve its breakfast organization and the overall cleanliness, it still maintains a consistent quality typical of a three-star hotel.
The hotel offers basic yet efficient amenities, suitable for short stays or business trips rather than extended vacations. Facilities include a friendly reception, private parking and a children's pool, though it's mentioned that the pool and hotel show signs of aging. The comfort level aligns with three-star expectations, making it a practical choice for travelers seeking balanced value.
Although some guests felt that the hotel was overpriced for the level of amenities provided, they appreciated the overall standard and considered it worthy for a three-star experience. The hotel's functional purpose ensures it meets average expectations without extending beyond that, making it an ideal choice for a reasonably priced stay in Montpellier.
Holiday Inn Express Montpellier - Odysseum by IHG, is particularly suitable for business travelers. The hotel offers a range of business amenities such as meeting rooms and a business center, making it well-suited for professional needs and efficient work trips. It's conveniently located close to the Montpellier Sud train station and tram station, providing good connectivity and making it an ideal base for business activities.
The hotel is in a lively business area, which adds to its practicality for work-related stays. Guests appreciate its basic yet efficient services, which cater adequately to business travel needs. While there are some minor downsides, such as occasional noise and the lack of a laundry facility, the hotel's overall environment is functional and comfortable for work trips.
Despite a few logistical challenges like desk capacity for travel coordination, the Holiday Inn Express Montpellier - Odysseum stands out as a practical choice for business stays. The availability of necessary business amenities ensures a rather enjoyable professional experience, making it a reliable option for business travelers.
The 'Holiday Inn Express Montpellier - Odysseum, an IHG Hotel,' garners positive feedback for its accessibility features and convenient location for travelers with disabilities. Guests appreciated that the whole facility is designed to be accessible, making mobility easier throughout the property. The hotel offers various accessible services and facilities, including rooms specifically configured for disabled guests. These accessible rooms and supporting amenities have been consistently praised for enhancing the overall stay.
Furthermore, the hotel's location is highlighted as a major benefit. It is situated in close proximity to numerous transit options, including a tram stop and public buses, making it straightforward to navigate the city. The easy access to the main road and highway adds to the convenience, especially for those traveling by car. Parking is also noted to be accessible, contributing to a hassle-free arrival and departure experience.
Guests can also enjoy the convenience of nearby facilities and activities with the hotel's location close to public transit and various dining options, including McDonald's. Despite some negative mentions about certain aspects such as room cleanliness and specific accessibility issues in a handicap room, the overall consensus is that the 'Holiday Inn Express Montpellier - Odysseum' offers a comfortable and accessible stay for disabled guests.
The outdoor pool at Holiday Inn Express Montpellier - Odysseum by IHG, offers a refreshing retreat for guests. Although described by some as small and not heated, the pool is well-maintained and clean, making it a pleasant spot for a quick dip, especially for kids. The pool area, which includes a terrace and small garden, provides an enjoyable environment for relaxation. The hotel supplies towels for the convenience of guests, enhancing the overall experience. Open from 6am to 10pm, the pool is a well-liked feature among visitors, despite its smaller size compared to other hotels. The outdoor seating for breakfast nearby adds to the enjoyable atmosphere of the pool area.
Location Show Map
Location
The area surrounding the hotel is noted for being quiet and safe with ample parking available. Guests also find the site practical for accessing other important facilities, such as Montpellier Sud de France train station and various public transport options. Despite being situated in the newer part of Montpellier and thus a bit removed from the historic center, the efficient tram service makes exploring the city straightforward. The hotel is also close to activities and services, including supermarkets, a cinema and an ice rink, ensuring that all necessities and leisure activities are within easy reach.
The combination of good staff service, comfortable accommodations and a strategic location near a variety of dining and entertainment options makes this hotel a recurring choice among travelers. The general sentiment is that, whether for a short stay, a rest stop during a long journey or a base for exploring Montpellier, the Holiday Inn Express Montpellier - Odysseum offers a convenient and enjoyable experience.
Breakfast
Highlights of the breakfast experience include its comprehensive buffet style, offering a wide selection of items, including plant-based milk and vegan options for those with dietary preferences. Guests appreciate the well-stocked and ample breakfast choices, from fresh fruits to warm pastries, which ensure a full and satisfying meal to start the day.
However, some guests note that the breakfast area can become crowded and utensils or food items are not always replenished promptly. There are occasional mentions of the breakfast space being small given the hotel's size and some felt the variety could use improvement, particularly in offering more fresh fruits and warm items.
Despite a few criticisms regarding the organization and limited options, the majority of guests find the breakfast to be a very positive aspect of their stay. The friendly and attentive staff further enhance the breakfast experience, making it a pleasant and enjoyable start to the day for most visitors.
Dinner
Despite the absence of a dedicated restaurant, the hotel is conveniently located near various dining options. Several restaurants are just a short walk away, providing a variety of choices for eating out. This proximity to numerous dining establishments somewhat compensates for the hotel's limited in-house dining services.
While the hotel does offer a satisfying lunch with plenty of choices, the overall evening dining experience could be improved given the limited choices available after a trip. Additionally, some guests have noted the lack of specific items such as cheese and the occasional flavorless fruit salad.
For those who prefer a smoke-free environment, the no-smoking rooms offer a comfortable stay. If planning a late-night meal, options nearby are preferable, as the only nearby establishment open late is a McDonald's that guests have found to be poorly maintained.
Rooms
Soundproofing and quietness are frequently praised, making it an ideal place for a restful stay. Despite these positives, some reviews mention areas in need of improvement, such as outdated decor, worn-out carpets and small room sizes in certain cases. Issues like faulty air conditioning, non-opening windows and occasional cleanliness lapses were noted, though they appear to be less common.
In summary, the hotel rooms are generally spacious, clean, comfortable and well-equipped with occasional minor issues. The positive experiences mostly outweigh the negatives, making it a solid choice for travelers seeking a functional and pleasant stay.
Beds
However, the hotel's bedding does have its inconsistencies. Some guests mentioned that the mattresses were too firm or uneven and a few reviews noted discomfort with sofa beds and extra beds, which were less satisfactory compared to the primary beds. Issues with the age and condition of mattresses were mentioned with some guests suggesting they needed replacing.
Despite these occasional drawbacks, the overall sentiment leaned towards comfort with the majority finding the beds more than adequate for a restful night’s sleep. Those staying in larger rooms or suites often highlighted the spaciousness and tranquility, which added to the comfort of their stay.
Cleanliness
However, there are also notable areas for improvement. Issues such as dirty carpets in the hallways, mold in the showers and dusty surfaces have been pointed out by several reviewers. Common areas and the cafeteria are sometimes described as unclean and there are instances of stained bed linens and towels. A few guests mention specific problems like dirty windows, debris in corners and insufficient cleaning of shower tiles and joints. The overall cleanliness of the hotel may fall short at times, affecting guests' experiences negatively.
In summary, while the Holiday Inn Express Montpellier - Odysseum generally maintains a high standard of cleanliness that satisfies many visitors, there are persistent cleanliness issues, especially in common areas and certain room features, that need to be addressed to meet everyone's expectations.
Staff
Many reviews emphasize the consistent and courteous nature of the staff, describing them as cheerful, available and always willing to go the extra mile to ensure a pleasant stay. Specific mentions of individual team members reflect a personalized approach to hospitality, adding a charming and personable touch to the overall experience.
Professionalism is evident throughout with guests noting the efficiency and helpfulness of both the day and night staff. The warm welcome extends beyond the reception to the entire team, who are seen as a valuable asset to the hotel, ensuring guests return for future visits.
While the majority of reviews are extremely positive, there are occasional mentions of less friendly interactions, particularly at busy times. However, these instances are rare and do not overshadow the overwhelmingly positive feedback about the staff's dedication and kindness.
Overall, the staff at Holiday Inn Express Montpellier - Odysseum embody hospitality excellence, making it a standout choice for travelers seeking not only comfort but also a genuinely warm and welcoming environment.
Wi-Fi
However, there were several mentions of inconsistency. Some guests experienced network issues, poor connectivity and even an absence of WiFi for the duration of their stay. A recurring concern was a lack of clear information about the WiFi at check-in and insufficient instructions in the rooms, which exacerbated frustrations. Instant communication was notably challenging for guests when wireless access was unavailable or weak in their rooms.
Overall, while some guests enjoyed reliable and fast internet, others faced significant challenges, suggesting a need for improvement in both the quality of the WiFi service and the clarity of communication regarding its usage.
Pool
However, there are some mixed feelings about the pool's size with several guests mentioning it is quite small and can get crowded. Some guests were disappointed when the pool was closed unexpectedly or found the water too cold. Issues like the pool being unsupervised, occasionally dusty and not protected from the wind were also raised. Nevertheless, many guests still found the pool to be a charming and enjoyable feature of their stay.
Parking
However, several reviews address the issue of cost with multiple guests describing the parking fees as expensive, often noting the daily rate of 14 to 15 euros as being on the higher side. Some also mentioned the lack of clear parking fee information during booking and expressed disappointment at this unexpected expense. Moreover, parking spaces seem to be limited with several reviews mentioning that the private lot can fill up, leading to guests sometimes having to park on the street.
In terms of logistics, a few reviewers pointed out issues such as the parking lot being tight and the need for better signage to improve the overall parking experience. Absence of electric car charging stations also stood out as a minor inconvenience for some eco-conscious travelers.
Overall, the secure and convenient parking at Holiday Inn Express Montpellier - Odysseum is well-regarded by guests, though the cost and availability could be points of consideration for future travelers.
Family
Guests appreciate the hotel's practical location, which makes it easy to access local attractions and points of interest. Activities like Planet Ocean make it an ideal spot for a family sightseeing trip, providing entertainment for toddlers and older children alike.
While a few visitors noted issues like rooms not being ready at check-in and some minor inconveniences, the overall experience remains positive. The staff's family-friendly reception and services further enhance the visit.
The hotel is noted for offering good value for money, making it an affordable option without compromising on quality. This comprehensive and accessible establishment ensures that families feel comfortable and well-catered for during their stay. Highly recommended for families, this hotel proves to be a great choice for those looking to enjoy a family-friendly environment while exploring Montpellier.
Nightlife
3 Star
The hotel offers basic yet efficient amenities, suitable for short stays or business trips rather than extended vacations. Facilities include a friendly reception, private parking and a children's pool, though it's mentioned that the pool and hotel show signs of aging. The comfort level aligns with three-star expectations, making it a practical choice for travelers seeking balanced value.
Although some guests felt that the hotel was overpriced for the level of amenities provided, they appreciated the overall standard and considered it worthy for a three-star experience. The hotel's functional purpose ensures it meets average expectations without extending beyond that, making it an ideal choice for a reasonably priced stay in Montpellier.
Business
The hotel is in a lively business area, which adds to its practicality for work-related stays. Guests appreciate its basic yet efficient services, which cater adequately to business travel needs. While there are some minor downsides, such as occasional noise and the lack of a laundry facility, the hotel's overall environment is functional and comfortable for work trips.
Despite a few logistical challenges like desk capacity for travel coordination, the Holiday Inn Express Montpellier - Odysseum stands out as a practical choice for business stays. The availability of necessary business amenities ensures a rather enjoyable professional experience, making it a reliable option for business travelers.
Accessible
Furthermore, the hotel's location is highlighted as a major benefit. It is situated in close proximity to numerous transit options, including a tram stop and public buses, making it straightforward to navigate the city. The easy access to the main road and highway adds to the convenience, especially for those traveling by car. Parking is also noted to be accessible, contributing to a hassle-free arrival and departure experience.
Guests can also enjoy the convenience of nearby facilities and activities with the hotel's location close to public transit and various dining options, including McDonald's. Despite some negative mentions about certain aspects such as room cleanliness and specific accessibility issues in a handicap room, the overall consensus is that the 'Holiday Inn Express Montpellier - Odysseum' offers a comfortable and accessible stay for disabled guests.
Outdoor Pool
Yes, Holiday Inn Express Montpellier - Odysseum by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express Montpellier - Odysseum by IHG.
Yes, Holiday Inn Express Montpellier - Odysseum by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express Montpellier - Odysseum by IHG.
No, Holiday Inn Express Montpellier - Odysseum by IHG doesn't have a gym.
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