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Summary of reviewsHotel & Restaurant Heliotel garners significant praise for several aspects of its offerings, creating an inviting environment for a diverse range of guests. The hotel’s prime location near Montpellier, coupled with its serene surroundings, makes it an attractive choice for travelers seeking both convenience and tranquility. Free, secure parking and a straightforward access route further enhance its appeal for those traveling by car.
Guests consistently laud the breakfast experience for its variety, freshness and pleasant settings often by the pool. Similarly, the dinner service receives high marks for delicious, reasonably priced meals, making on-site dining a highlight of the stay. Cleanliness across rooms and common areas, including the outdoor pool, is frequently noted, contributing to a comfortable atmosphere.
The staff at Heliotel stand out for their exceptional friendliness and professionalism, frequently going above and beyond to ensure a positive guest experience. However, the rooms receive mixed reviews; while some are spacious and clean, others are described as small and outdated. Despite this, the comfortable bedding and quiet ambiance cater well to the needs of budget-conscious travelers.
The hotel's outdoor pool, although small, provides a refreshing and clean spot for relaxation. Family-friendly amenities and a calm atmosphere make it a great option for travelers with children, providing comfortable accommodations and enjoyable activities.
Overall, Hotel & Restaurant Heliotel strikes a solid balance between convenience, quality service and affordability, making it a commendable choice for visitors exploring Montpellier and its surroundings. Show more
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Categories
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
Double RoomThis room has a flat-screen TV with satellite and Canal + channels. Free Wi-Fi access is provided.
Triple RoomThis room has a flat-screen TV with satellite and Canal + channels. Free Wi-Fi access is provided.
An extra bed is not possible in this room.
StudioThis accommodation offers an equipped kitchen, a TV and a seating area. Free Wi-Fi access is provided.
Twin RoomThe twin room features air conditioning and a carpeted floor, as well as a private bathroom boasting a shower. The unit has 2 beds.
Guest Reviews
7.8
Good
Location
Hotel & Restaurant Heliotel boasts a prime location that makes it particularly suitable for travelers. Situated close to Montpellier, the hotel provides easy access to the city center and surrounding areas, which can be reached within a short drive. Despite its proximity to the highway and main roads, guests consistently highlight the quiet, serene environment, making it an ideal stopover for those on long journeys. The surrounding greenery and calm ambiance further enhance the stay, offering a peaceful retreat after a day of travel.
The hotel is especially convenient for those traveling by car with free parking available and straightforward access from the ring road. Additionally, its location in the hospitals district and near Agropolis makes it practical for work-related stays. Guests appreciate the ease of reaching nearby attractions, including the zoo and various cities within a 30-minute drive.
For families and visitors attending events at venues like the Zenith, the hotel's peripheral location outside the bustling city center provides a quiet and relaxing atmosphere. Despite being slightly removed from the hustle and bustle, the immediate surroundings offer a pleasant and green environment, making it perfect for both short and extended stays.
Breakfast
The breakfast experience at Hotel & Restaurant Heliotel has received largely positive feedback from guests, emphasizing its quality, variety and abundance. Many guests appreciated the breakfasts as being both hearty and of good quality with plenty of options to cater to different tastes, including both savory and sweet dishes. The breakfast buffet was noted for having everything needed for a traditional French breakfast with many considering it perfect and delicious.
Guests mentioned the value for money provided by the breakfast and several praised the freshness and cleanliness of the breakfast offerings. The breakfast setting, often by the pool or on a quiet terrace, was highlighted as a pleasant experience.
While the overall consensus is positive, a few reviews pointed out limited choices and occasional shortages of specific items like pastries. Despite this, the generous portions and varied selection were frequently commended, making it an excellent option for preparing for a busy day of work or exploration. Overall, the breakfast at Hotel & Restaurant Heliotel is well-regarded, providing a satisfying start to the day.
Dinner
Hotel & Restaurant Heliotel's on-site dining options have garnered remarkably positive feedback from guests. Reviewers frequently highlight the excellent quality and taste of the meals, noting that the food is not only delicious but also offered at very reasonable prices. The menu, available in both a la carte and fixed options, features well-prepared, fresh and filling dishes. Diners appreciate the generous portions and the variety of choices, including specific praise for items like cuttlefish and hamburgers.
The restaurant's value for money is a recurring theme with many guests lauding the great quality to price ratio. The added convenience of being able to dine on-site, coupled with the pleasant ambiance, especially when dining by the pool, enhances the overall experience. While a few reviews mention average or decent food, the majority emphasize the high quality and tastiness of the cuisine.
From breakfast to dinner, the restaurant is described as highly recommendable, offering copious and varied meals with beautiful presentation. Despite a minor mention of inattentive service affecting the dining experience for some, the overwhelmingly positive reviews suggest that Hotel & Restaurant Heliotel is a reliable choice for a well-rounded and enjoyable dining experience.
Rooms
The rooms at Hotel & Restaurant Heliotel have received varied feedback from guests with many highlighting positive aspects. Visitors have appreciated the spaciousness and comfort of several rooms, particularly the studios, which are described as very spacious and well-designed. Cleanliness is a common praise with many noting that the rooms are made very clean every day, contributing to an overall comfortable stay. The quiet and pleasant environment in spacious rooms has also been highlighted as a positive.
However, some aspects have garnered less favorable comments. The size of many rooms is often mentioned as small or tiny with complaints about inadequate soundproofing and occasional defects like poorly closing windows or defective TVs. Bathrooms, while clean, are often described as small and sometimes inconveniently designed. The rooms’ decor and overall condition are frequently noted as dated and in need of updates.
Despite the mixed reviews, the functionality and comfort of the rooms, coupled with their cleanliness and adequate facilities, make them a reasonable choice for budget-conscious travelers. Even with some smaller, older rooms, the overall experience seems to meet the basic needs of guests, offering a clean, comfortable and quiet place to stay.
Beds
Hotel & Restaurant Heliotel receives numerous praise for its bedding. Guests frequently highlight the comfort of the beds with many describing them as comfortable, very comfortable and even super comfy. The mattresses also receive specific commendations, being described as firm, pleasant and even dreamy. There are positive mentions of the quality of the bedding with phrases like good bedding and soft bedding appearing often.
While some guests have noted that the beds might be slightly worn or a bit narrow, they still emphasized that these factors did not detract significantly from the overall comfort. However, there were a few less favorable comments regarding the smell of the blankets and pillows and the state of one broken mattress. Despite these minor issues, the general consensus is that the beds at Hotel & Restaurant Heliotel offer a comfortable and restful experience for its guests.
Cleanliness
Hotel & Restaurant Heliotel generally receives positive feedback regarding its cleanliness. The rooms and common areas, including the bathrooms and pool, are frequently described as clean and well-maintained. Many guests find the cleanliness of the rooms to be satisfactory, noting that daily cleaning is well-executed and the hotel overall is tidy.
However, some reviews highlight issues with dirty bed linens and occasional missed spots, such as cobwebs and dust, indicating that the cleaning standards may sometimes falter. Despite these occasional lapses, the majority of guests appreciate the clean environment and efficient housekeeping. The establishment's cleanliness is often praised, contributing to a comfortable and pleasant stay for many visitors.
Staff
When it comes to the service at Hotel & Restaurant Heliotel, guests consistently highlight the exceptional kindness and friendliness of the staff. Many reviews emphasize a consistently friendly and welcoming attitude from all personnel, marking them as both attentive and helpful. The reception staff, in particular, receive praise for being top-notch, accommodating and responsive to guest needs, even when dealing with room service issues.
Guests often describe the staff as smiling, charming and highly professional. The team is noted for its availability and efficient service, which greatly enhances the overall guest experience. Beyond their friendly demeanor, staff members are also appreciated for being competent and respectful, providing excellent advice and assistance when needed.
Language barriers are not a concern here, as the staff is reported to speak multiple languages, including English, which adds to the ease of communication. Their approachability and willingness to go the extra mile have left a lasting impression on many visitors, making the atmosphere at Hotel & Restaurant Heliotel both welcoming and pleasant.
Pool
Hotel & Restaurant Heliotel boasts a pool that consistently garners positive remarks from its guests. Highlighting phrases such as well-maintained, nice and excellent reflect the overall satisfaction with its cleanliness and enjoyable environment. The pool area is often described as pleasant, offering a great place to relax, especially after a long journey. The charming setting and surrounding greenery further enhance the pool's allure, providing a comfortable and inviting space for guests. While the pool is noted to be small, it remains a significant feature of the hotel, adding value for money to guests' stays. Despite some mentions of space limitations and minor discomforts, the general consensus points to the pool being a standout facility, cherished for its charm and the cleanliness it upholds.
Parking
Hotel & Restaurant Heliotel offers numerous parking options that guests have found convenient and plentiful. There's a large, gated parking lot with ample space that ensures ease of parking. This area is frequently described as secure with video surveillance and shaded spots, providing both peace of mind and comfort for travelers. Additionally, parking here is free, which enhances the overall convenience. Located on the outskirts of town, the hotel remains easily accessible to the city, offering a blend of tranquility and connectivity. The parking facilities cater to various needs with private and studio-associated parking spaces available, reflecting the hotel's commitment to providing a safe and hassle-free experience for its guests.
Family
Hotel & Restaurant Heliotel offers an ideal setting for family vacations, attracting positive feedback for its suitability for those visiting Montpellier or passing through to Spain. The accommodations are described as comfortable and quiet, ensuring a restful stay for families. The hotel features a family-friendly atmosphere, ideal for weekend getaways or longer stays.
While the hotel doesn't have a dedicated children's space, the available activities, such as the pool, have been well-received with children particularly enjoying the chance to take a dip. The studios and rooms, including options for up to four people and available baby cots, cater well to families' needs. Overall, it is a perfect family accommodation, making it a pleasant stop for those exploring the region around Montpellier.
Accessible
Hotel & Restaurant Heliotel appears to have several positive aspects regarding accessibility. Many guests found it to be a quiet and easily accessible place, suitable for moving around with easy access for van drivers. It is on the outskirts of town, but the city is quickly accessible. However, the hotel has notable drawbacks that affect some guests, particularly those with mobility difficulties due to the absence of an elevator and challenging access to the toilets. These limitations suggest room for improvement, especially in catering to the needs of elderly people and those carrying heavy luggage. While the hotel is generally accessible despite some construction, the lack of an elevator may be a significant inconvenience for some.
Outdoor Pool
The outdoor pool at Hotel & Restaurant Heliotel receives favorable remarks from guests, highlighting its refreshing water, which provides a welcome relief for weary travelers. Guests appreciated the top-notch cleanliness maintained throughout the day. The pool area, though small, has been noted as nice and pleasant, adding charm to the hotel's surroundings. Many felt comfortable around the pool, which is a quiet and cost-worthy spot for relaxation. However, a few comments mentioned that the pool area could be uncomfortable. Nonetheless, the swimming pool is widely regarded as a valuable feature of the hotel.
Yes, Hotel & Restaurant Heliotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Hotel & Restaurant Heliotel.
Yes, Hotel & Restaurant Heliotel welcomes dogs.
Yes, parking facilities are available at Hotel & Restaurant Heliotel.
No, Hotel & Restaurant Heliotel doesn't have a gym.