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Summary of reviewsApartotel Tairona stands out as a highly favored option for travelers largely due to its strategic and central location in San José, Costa Rica. Guests consistently praise its proximity to key attractions, such as the Mall San Pedro, University of Costa Rica, and various dining and shopping venues. This ideal placement enhances the experience for those in town for academic purposes, concerts, or leisure activities, notwithstanding minor disturbances from surrounding traffic and a nearby train.
The hotel provides a simple yet cozy ambiance, characterized by well-maintained facilities and spotless accommodations. Guests appreciate the thorough cleaning service, including the provision of fresh towels, which contributes to the overall sense of comfort and security during their stay.
The breakfast experience is generally positive, with a buffet-style offering that includes local favorites like gallo pinto, coffee, and fruit. Though some guests have mentioned a lack of gluten-free options and desired more variety, the breakfast is generally deemed delicious and sufficient to start the day. The spacious and comfortable rooms also add to the hotel's appeal, equipped with kitchen units that cater to guests preferring self-catering options. Large windows provide pleasant views despite minor drawbacks such as sound permeability and occasional maintenance needs.
Perhaps most notable is the exemplary service provided by the staff. Guests frequently commend the friendly and attentive hospitality, with specific mentions of individuals like Franco and Gretel, highlighting the personalized and warm interactions. This commitment to excellent customer service, combined with the hotel’s welcoming atmosphere and superb location, makes Apartotel Tairona a top choice for both first-time and returning visitors seeking convenience and comfort in East San José.
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