Monterrey25.65362800,
-100.33908400,
Ave. José Vasconcelos No. 300 Ote., Residencial San Agustin(Show on Map)
8.4
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsThe MS Milenium Monterrey Curio Collection by Hilton is notably lauded for its prime location in the San Pedro region of Monterrey, offering guests easy access to a nearby large shopping mall and a variety of dining options. This makes the hotel an ideal choice for both leisure and business travelers. Guests frequently commend the hotel staff for their excellent service and efficiency, enhancing overall guest satisfaction through a warm and welcoming atmosphere.
The breakfast experience at the hotel is particularly praised, with a wide and varied selection that caters to different tastes, and attention to detail in customer service that enhances the morning experience. Although some guests note room for improvement in flavor quality, breakfast remains a standout aspect of the hotel's offerings.
Accommodations at the MS Milenium Monterrey receive mixed feedback, with many guests appreciating the spaciousness and comfort of the rooms, often highlighting modern amenities and newly renovated furnishings. However, some issues such as the need for maintenance and better sound insulation are noted. Cleanliness also presents a divided opinion, with some guests finding the hotel impeccably clean, while others pointed out inconsistencies in room and facility upkeep.
The hotel’s staff consistently earn praise for their attentiveness and professionalism, contributing significantly to the positive reviews despite isolated concerns about inconsistent treatment. The indoor pool is a popular feature, favored for its family-friendly environment and relaxation potential, though improvements in temperature regulation and cleanliness are suggested.
Finally, while the beds and pillows receive a good deal of positive feedback for comfort, some guests have faced discomfort due to firmness and occasional dampness. These mixed experiences with the sleeping arrangements indicate areas where the hotel could improve.
In summary, MS Milenium Monterrey Curio Collection by Hilton boasts an exceptional location and strong customer service, with notable amenities that appeal to a wide range of travelers. However, attention to room maintenance and consistent cleanliness are areas for potential enhancement to elevate the overall guest experience. Show more
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Categories
Hotel for Honeymoon
This hotel offers a unique and memorable experience with its stylish design and personalized service. Its location provides easy access to the city's attractions, making it ideal for exploring Monterrey together.
Hotel with Spa
The hotel provides spa services aimed at relaxation and rejuvenation. It is known for its comfortable accommodations and focus on guest wellness.
Romantic Hotel
This hotel offers a blend of modern luxury and sophisticated design, perfect for a romantic getaway. Its central location provides easy access to the city's attractions, while the hotel itself offers a tranquil retreat.
Hotel near Nightlife Spots
Located in Residencial San Agustin, this hotel is near dining and entertainment options in San Pedro Garza García. It provides a luxurious base for experiencing the city's nightlife.
Business Hotel
This hotel provides business amenities. It is located in Residencial San Agustin. It offers well-equipped meeting spaces and professional services.
Hotel with Parking
This hotel offers complimentary self-parking and valet parking for guests. It provides secured and covered parking options, ensuring convenience and safety for vehicles. In-out privileges are also available for guests.
Hotel with Gym
Offers a fitness center and is appreciated for its unique style and quality service.
4-Star Hotel
Located in Monterrey's business district, this hotel features large and comfortable rooms. It offers amenities such as LCD TVs with cable, spacious rooms and a bathtub for relaxation. Guests can enjoy a Mexican breakfast with tortillas made on site, and there's also a pool available.
Hotel with Indoor Pool
This hotel offers a comprehensive indoor pool experience as part of its full-service spa. Guests can enjoy the indoor pool, a children's pool, sauna, steam room, and a hot tub for ultimate relaxation and recreation.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Accessible Hotel
Hotel with Heated Pool
Room Types
Double Room with Two Double BedsThe quadruple room features air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Executive Double Room with Two Double BedsThe air-conditioned quadruple room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a seating area. The unit offers 2 beds.
Junior Suite with Two Double BedsIn the kitchenette, guests will find a stovetop, a refrigerator and a microwave. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a seating area.
King RoomThe air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a seating area. The unit offers 1 bed.
Executive King RoomThe double room offers air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Executive Junior King SuiteIn the kitchenette, guests will find a stovetop, a refrigerator and a microwave. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a seating area.
Junior King Suite with Seating AreaMeals can be prepared in the kitchenette, which features a stovetop, a refrigerator and a microwave. The suite features air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels.
Superior King Room with BalconyThis double room has air conditioning, a minibar, a flat-screen TV with cable channels and a balcony. The unit has 1 bed.
Guest Reviews
8.4
Very Good
Location
MS Milenium Monterrey Curio Collection by Hilton is consistently praised for its outstanding location. Guests highlight its proximity to a large shopping mall and an abundance of shops and restaurants, making it an ideal base for visitors looking to explore and enjoy family fun activities. Nestled in a beautiful and safe area in Monterrey, specifically in the San Pedro region, the convenience of its location stands out as a major attraction. Many appreciate the ease of access to various dining and shopping options just a short walk away. The excellent service provided by the staff, alongside a speedy check-in and check-out process, adds to the hotel’s appeal. The hotel not only boasts a prime location but also offers comfortable accommodation, impressive facilities, and a tasty breakfast, making it a well-rounded choice for business and leisure travelers alike.
Breakfast
MS Milenium Monterrey Curio Collection by Hilton offers a highly praised breakfast experience according to guest reviews. The breakfast is frequently described as excellent, delicious, and complete, showcasing a wide variety of options that satisfy various tastes. Guests appreciate the buffet's range, noting its extensive and varied selection. Service is also highly regarded, with many reviewers complimenting the attentive and courteous restaurant and buffet staff, enhancing the overall morning dining experience.
However, a few guests did mention that the flavor quality of some dishes could be an area for improvement in the breakfast buffet. Despite this, the majority seem to enjoy the breakfast offerings, frequently highlighting the meal as a standout feature of their stay. Additionally, some guests remarked on the thoughtful inclusion of breakfast in the room price, which adds to the appeal. The hospitality evident at breakfast contributes to comfort throughout the hotel.
Rooms
The 'MS Milenium Monterrey Curio Collection by Hilton' offers a mix of experiences when it comes to room accommodations. Guests frequently describe the rooms as spacious and comfortable, with ample space that often includes a separate living area from the bedroom. Many appreciate the luxurious feel and newly renovated aspects, highlighting clean and minimalist design with modern amenities such as a coffee maker and minibar. The rooms' beds and pillows are noted repeatedly for their comfort, contributing to a restful stay.
On the downside, some guests note that certain rooms seem outdated or in need of maintenance, and issues like noisy air conditioning, poor lighting, and suspect bathroom conditions detract from the overall comfort. Additionally, sound insulation is a concern for some, with whispers of thin walls allowing noise to permeate from neighboring rooms. While views from the windows can be stunning, and some rooms boast incredibly scenic sights, unexpected smells and a few inconsistent housekeeping issues are areas for improvement. Overall, while there are varying opinions, the spaciousness and comfort of the rooms generally stand out as strong positive aspects.
Beds
Visitors to the MS Milenium Monterrey Curio Collection by Hilton have shared varied opinions about the beds in the hotel. On the positive side, several guests found the beds to be very comfortable or even super comfortable, highlighting restful sleep experiences. Some appreciated the combination of good beds and comfortable bathrooms, suggesting a pleasant, overall in-room experience. However, there were notable concerns as well. A few guests experienced discomfort due to hard pillows and mattresses that were not up to par. Issues such as a damp smell and beds that seemed past their prime were also mentioned, indicating potential areas for improvement in maintaining room quality. This mix of feedback suggests an inconsistent experience regarding sleeping arrangements, with many positive remarks but some areas needing attention.
Cleanliness
The cleanliness experience at MS Milenium Monterrey Curio Collection by Hilton seems to be a mixed affair. On the positive side, some guests have praised the hotel for being "very clean," with "clean facilities" and "excellent cleaning." The property appears to be well-kept in many areas, with clean bathrooms and sheets and attentive staff contributing to a pleasant stay.
However, a number of reviewers have expressed concerns about the cleanliness standards. Some rooms were reported to be "dirty" with "trash and dust under the beds," while the carpets in the hallways appeared "very dirty." Bathrooms also raised complaints, with certain plumbing issues and a lack of maintenance further complicating the stay. It was also noted that the overall facility, despite being visually appealing and spacious, shows signs of wear and requires better upkeep.
The experience suggests that while some areas of the hotel maintain high cleanliness standards, there are inconsistent levels in room upkeep and communal spaces that need to be addressed to enhance the overall guest experience.
Staff
MS Milenium Monterrey, part of the Curio Collection by Hilton, consistently receives praise for its commendable staff and welcoming environment. Guests frequently highlight the attentiveness and professionalism exhibited by the hotel personnel, noting their warm and friendly demeanor. From the front desk to the cleaning staff, the remarkable level of customer service stands out, creating a comfortable and inviting atmosphere throughout the stay.
Visitors describe the treatment from staff as luxurious and courteous, with personnel consistently going above and beyond to ensure guest satisfaction. The environment, service, and cleanliness of the hotel are often rated as excellent, further complemented by quality facilities, including pleasant spaces and rooms. Dining experiences are also enhanced by a wide variety of food options available to patrons.
Despite an isolated report of inconsistency in treatment, the overwhelming sentiment reflects a positive experience, characterized by helpful and efficient staff who are always ready to assist with any needs. This dedication to exceptional service contributes significantly to the hotel's appeal, making it a top choice for travelers seeking a welcoming stay in Monterrey.
Pool
The pool at MS Milenium Monterrey Curio Collection by Hilton garners mixed reviews, with highlights being its family-friendly atmosphere and indoor setting, ideal for rainy days. Many guests find the pool to be an excellent and delightful place to unwind. The size of the pool is described as good, providing ample space for enjoyment, and the warm jacuzzi is a notable feature, enhancing the relaxation experience for visitors seeking a pleasant soak. The covered pool makes it especially appealing for families, allowing both adults and kids to have fun together.
However, there are some concerns regarding the pool's temperature, as several guests have found the water to be cold, wishing for better temperature regulation. While one section of the pool is heated, ensuring a comfortable swimming experience on occasion, inconsistency in temperature seems to be a common issue. Cleanliness also requires attention, underscoring the need for regular maintenance to enhance the overall experience for guests.
Despite these points, many guests cherish the pool area and the amenities it offers, confirming its status as a favored attraction within the hotel. As a whole, the pool remains a noteworthy feature for making memories during family visits and leisure stays.
Yes, MS Milenium Monterrey Curio Collection by Hilton has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at MS Milenium Monterrey Curio Collection by Hilton.
No, MS Milenium Monterrey Curio Collection by Hilton doesn't allow dogs.
Yes, parking facilities are available at MS Milenium Monterrey Curio Collection by Hilton.
Yes, MS Milenium Monterrey Curio Collection by Hilton has a gym.