Holiday Inn Express & Suites Monterrey Aeropuerto by IHG
Monterrey
25.78636200,
-100.13635100
,
Boulevard Aeropuerto, 400 Parque Industrial Milenium
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Summary of reviewsHoliday Inn Express & Suites Monterrey Aeropuerto by IHG, is highly commended for its excellent location, making it highly suitable for travelers with early flights or needing quick access to the airport. Guests frequently laud its proximity, being only five minutes away, along with the convenience of free breakfast, shuttles and smooth check-in processes. Although some comment on its distance from Monterrey city center and occasional issues with check-in times and pricing, the location remains a key strength.
The breakfast offerings receive mostly positive feedback with guests enjoying the delicious and varied all-you-can-eat buffet. Traditional items like eggs, chilaquiles and sweet bread are particularly appreciated. However, some suggest improvements for freshness and variety, noting issues with the orange juice, coffee and occasional presence of flies. Yet, the breakfast is often highlighted as a stay's highlight due to its quality and service.
Room comfort and cleanliness are notable positive aspects with many praising the comfort of the beds and pillows, spaciousness of the rooms and the overall cleanliness. While there are occasional reports of poor cleaning and noise issues, the general consensus is that the rooms are well-maintained and comfortable. The hotel's housekeeping staff is often recognized for their attention to detail, creating a clean and pleasant environment for families.
The staff receives significant commendation for their friendliness and attentiveness, enhancing guests' overall experience. While there are isolated incidents of rudeness, the majority of guests find the staff to be welcoming, efficient and supportive. The airport transfer service, cleanliness and accessible facilities are also appreciated.
Parking at the hotel is valued for its convenience, especially for longer stays. Many guests appreciate the complimentary nights based on the length of stay, although some note that parking space can be limited, requiring improvements in capacity.
Overall, the hotel stands out for its comfort, cleanliness and excellent proximity to the airport, supported by a generally friendly and attentive staff.
Categories
The breakfast offerings receive mostly positive feedback with guests enjoying the delicious and varied all-you-can-eat buffet. Traditional items like eggs, chilaquiles and sweet bread are particularly appreciated. However, some suggest improvements for freshness and variety, noting issues with the orange juice, coffee and occasional presence of flies. Yet, the breakfast is often highlighted as a stay's highlight due to its quality and service.
Room comfort and cleanliness are notable positive aspects with many praising the comfort of the beds and pillows, spaciousness of the rooms and the overall cleanliness. While there are occasional reports of poor cleaning and noise issues, the general consensus is that the rooms are well-maintained and comfortable. The hotel's housekeeping staff is often recognized for their attention to detail, creating a clean and pleasant environment for families.
The staff receives significant commendation for their friendliness and attentiveness, enhancing guests' overall experience. While there are isolated incidents of rudeness, the majority of guests find the staff to be welcoming, efficient and supportive. The airport transfer service, cleanliness and accessible facilities are also appreciated.
Parking at the hotel is valued for its convenience, especially for longer stays. Many guests appreciate the complimentary nights based on the length of stay, although some note that parking space can be limited, requiring improvements in capacity.
Overall, the hotel stands out for its comfort, cleanliness and excellent proximity to the airport, supported by a generally friendly and attentive staff.
Hotel with Parking
This hotel provides parking and is situated close to the airport, making it a convenient choice for travelers. It offers comfortable accommodations and complimentary breakfast.
Accessible Hotel
The hotel is committed to providing accessibility to all guests, offering rooms adapted for people with reduced mobility. An elevator is available for easy access throughout the hotel, ensuring wheelchair accessibility throughout its grounds.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The Holiday Inn Express & Suites Monterrey Aeropuerto boasts an exceptional location, making it an excellent option for travelers with early flights or those needing quick airport access. Guests frequently praise the hotel's proximity to the airport, noting it's only five minutes away and well-situated for those heading to the industrial area. Many guests find it a very good choice for a night near the airport, highlighting the convenience of free breakfast, shuttles and easy check-in processes. While the location near the airport is advantageous, some guests mention it's far from the Monterrey city center. Despite some grievances about check-in times and pricing, the overall location is consistently described as excellent and well-suited for travelers looking for convenience and comfort.
The breakfast at the Holiday Inn Express & Suites Monterrey Aeropuerto by IHG generally receives positive feedback from guests. Many highlight the delicious and varied nature of the offerings, emphasizing the flavor and wide selection available in the all-you-can-eat buffet. Guests particularly appreciate the inclusion of traditional items like eggs, chilaquiles, fruit, coffee, milk and sweet bread. Several reviews note that the breakfast is better than that of some neighboring hotels.
However, some guests feel that there is room for improvement. Occasional concerns are raised about the freshness of certain items, such as eggs and several reviews mention that the orange juice and coffee tasted watery. There are also remarks about the presence of flies and a call for a bit more variety to enhance the breakfast experience.
Overall, while there are a few areas where guests believe improvements could be made, the breakfast is widely seen as a highlight of the stay with many guests praising the quality, variety and service.
Holiday Inn Express & Suites Monterrey Aeropuerto by IHG, offers rooms that consistently receive positive remarks for their comfort and cleanliness. Guests frequently highlight the comfort of the beds and pillows, often describing them as delightful and conducive to a good night's sleep. Many reviews mentioned that the rooms are spacious and well-maintained, contributing to an overall sense of comfort.
Though some guests noted areas for improvement, such as occasional poor cleaning and sporadic noise issues, the predominant sentiment is that the rooms are clean with beds that range from comfortable to very comfortable. Compliments also extend to the larger suites, which are noted for their spaciousness and additional comfort.
The hotel's facilities are considered clean and accessible, enhancing the overall guest experience. While not every aspect met every guest's expectations, the majority found their stay to be very comfortable.
The beds at Holiday Inn Express & Suites Monterrey Aeropuerto by IHG, consistently receive high praise from guests. Many highlight the exceptional comfort with phrases describing the beds as super comfy and excellent. The cleanliness and quiet environment are often noted as adding to the overall restful experience. Guests also appreciate the quality of the sheets and pillows, finding them delightful and conducive to a good night's sleep. Overall, the hotel's beds and bedding receive commendations for their ability to provide a comfortable and restful stay.
The cleanliness at Holiday Inn Express & Suites Monterrey Aeropuerto by IHG has generally garnered positive feedback. Many guests noted that the location and overall cleanliness of the hotel met their expectations. The housekeeping staff received praise for their kindness and attention to detail. Visitors felt comfortable with their families, thanks to the clean and pleasant environment. Several reviews highlighted that the rooms and facilities were well-maintained with comfortable beds contributing to a pleasant stay.
However, some guests encountered issues such as floors, showers and carpets that were not properly cleaned. A few reviews mentioned that the bathrooms required remodeling and that there were occasional lapses in daily room cleaning. Despite these isolated complaints, the majority of feedback underscores a positive experience with many guests appreciating the clean and accessible facilities.
Guests frequently commend the staff at Holiday Inn Express & Suites Monterrey Aeropuerto for their kindness and attentiveness, which significantly enhances their experience. Many reviews highlight the excellent and solution-oriented service provided by the staff, contributing to a welcoming and efficient check-in process. The friendly and supportive nature of the staff, including receptionists and cleaning personnel, is repeatedly noted.
However, there are isolated reports of rudeness and a lack of helpfulness from some staff members, indicating occasional inconsistencies in service quality. On the positive side, guests appreciate the useful airport transfer service and the clean, accessible facilities. Overall, the staff’s general demeanor and willingness to serve leave a positive impression on most visitors.
Guests at the Holiday Inn Express & Suites Monterrey Aeropuerto often comment about the parking situation. Many appreciate the convenience of being able to leave their vehicle at the hotel, especially for longer stays, which adds to the overall travel experience. The hotel offers car parking services with complimentary nights based on the length of stay, a feature highlighted as an added benefit. However, some guests note that the parking space can be limited with some indicating they needed to park outside due to a full lot. While this amenity is generally valued, the availability and capacity of the parking area could use some improvement.
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Location
Breakfast
However, some guests feel that there is room for improvement. Occasional concerns are raised about the freshness of certain items, such as eggs and several reviews mention that the orange juice and coffee tasted watery. There are also remarks about the presence of flies and a call for a bit more variety to enhance the breakfast experience.
Overall, while there are a few areas where guests believe improvements could be made, the breakfast is widely seen as a highlight of the stay with many guests praising the quality, variety and service.
Rooms
Though some guests noted areas for improvement, such as occasional poor cleaning and sporadic noise issues, the predominant sentiment is that the rooms are clean with beds that range from comfortable to very comfortable. Compliments also extend to the larger suites, which are noted for their spaciousness and additional comfort.
The hotel's facilities are considered clean and accessible, enhancing the overall guest experience. While not every aspect met every guest's expectations, the majority found their stay to be very comfortable.
Beds
Cleanliness
However, some guests encountered issues such as floors, showers and carpets that were not properly cleaned. A few reviews mentioned that the bathrooms required remodeling and that there were occasional lapses in daily room cleaning. Despite these isolated complaints, the majority of feedback underscores a positive experience with many guests appreciating the clean and accessible facilities.
Staff
However, there are isolated reports of rudeness and a lack of helpfulness from some staff members, indicating occasional inconsistencies in service quality. On the positive side, guests appreciate the useful airport transfer service and the clean, accessible facilities. Overall, the staff’s general demeanor and willingness to serve leave a positive impression on most visitors.
Parking
Yes, Holiday Inn Express & Suites Monterrey Aeropuerto by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites Monterrey Aeropuerto by IHG.
No, Holiday Inn Express & Suites Monterrey Aeropuerto by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express & Suites Monterrey Aeropuerto by IHG.
Yes, Holiday Inn Express & Suites Monterrey Aeropuerto by IHG has a gym.
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