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Summary of reviewsToby's Resort in Montego Bay stands out as an affordable yet welcoming accommodation option, highly regarded for its prime location and service-minded staff. Guests appreciate its strategic position at the beginning of the lively Hip Strip, offering easy access to key attractions such as Doctor's Cave Beach, popular restaurants and local entertainment spots. Its proximity to Sangster Airport adds to its convenience, making it a favored choice for both leisure and business travelers.
The resort's dining offerings, particularly breakfast, receive notable praise. The à la carte menu, featuring traditional Jamaican dishes, is well-liked for its taste and quality. Breakfast and dinner are consistently described as delicious and reasonably priced with excellent service enhancing the dining experience. However, some guests highlight that breakfast is not included in the room rate, which came as an unexpected cost.
Rooms at Toby's Resort are generally viewed positively for their cleanliness, comfort and spaciousness. Visitors find the beds cozy and appreciate the daily room cleaning services. Nevertheless, some remarks suggest a need for updates in room decor and furnishings, including the addition of mini-fridges. Insets issues and ineffective air conditioning were occasional concerns.
Cleanliness is a strong suit for Toby's Resort. Housekeeping, particularly staffers like Juliette, are frequently commended for maintaining spotless rooms and common areas. The pools are also highlighted for their cleanliness and pleasant atmosphere, creating a relaxing environment for guests.
The resort's staff is often cited as one of its best assets. Known for their friendliness and professional demeanor, staff members like bartender Michael contribute significantly to the positive guest experience. Receptionists, dining room attendants and housekeeping staff consistently receive high marks for their helpfulness and warmth, ensuring a welcoming atmosphere.
Wi-Fi service, though offered as a free amenity, has been criticized for its unreliability. Many guests reported slow or inconsistent internet connection, particularly in their rooms, which might be a concern for those requiring stable internet access.
Toby's Resort also features a modest but functional gym and well-maintained pool areas. The gym, though small, serves its purpose for basic workouts. The pools are clean, inviting and well-presented, providing a highlight for many guests.
Though beach access is slightly indirect, the resort's near distance to renowned beaches like Doctor's Cave Beach enhances its appeal. Guests appreciate the convenience of enjoying beautiful beaches just a short walk away.
Parking receives mixed reviews; while it offers free and gated parking, some find the area too small and occasionally crowded. Despite this, the availability of multiple parking options ensures that most guests can secure a spot for their vehicles.
Ideal for families, Toby's Resort is lauded for its child-friendly environment and family-oriented atmosphere. The resort frequently garners positive feedback for its commitment to providing a safe and enjoyable stay for families.
As a three-star hotel, Toby's Resort offers an adequate and comfortable experience for budget-conscious travelers. It may lack some modern amenities, but it compensates with its friendly staff, clean environment and excellent location, making it a noteworthy accommodation choice in Montego Bay. Show more
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Categories
Hotel near Golf Courses
While Toby's Resort doesn't have a golf course on-site, its location in Montego Bay provides access to nearby golf courses. Guests can explore golfing options in the surrounding area.
Hotel near The Beach
Located on Kent Avenue, this resort is near the beach. It provides easy access to the shoreline and local attractions.
Hotel with Spa
Listed as a spa hotel, indicating that it provides spa facilities or services for guests seeking relaxation and wellness options during their stay.
Family Friendly Hotel
Toby's Resort provides a comfortable stay with essential amenities, suitable for families looking for a relaxing vacation.
Business Hotel
This resort offers spa services, airport transfer services and breakfast. It is rated as one of the best business travel hotels in Montego Bay.
Accessible Hotel
Highly regarded for its accessibility features and provides a welcoming environment for guests with disabilities. The resort ensures good accessibility with facilities specifically designed to accommodate disabled guests. Wheelchair access is available.
3-Star Hotel
Toby's Resort is known for offering comfortable accommodations and good value for money. It provides a welcoming atmosphere and essential amenities for a pleasant stay.
Hotel with Outdoor Pool
The resort features two distinct outdoor salt water pools: the Water Fall Pool and the Baha Pool. A poolside bar is also available for guests.
Hotel with Swimming Pool
Outdoor Pool
Hotel with Gym
Room Types
Standard RoomFeatures a private balcony with either poolside or garden views. Each air conditioned and spacious room has a private bathroom with a selection of toiletries.
Deluxe RoomThis spacious room features a private balcony with either poolside or garden views. Each air conditioned room has a fridge, tea and coffee facilities and a private bathroom with a selection of toiletries.
Guest Reviews
7.8
Good
Location
Toby's Resort enjoys a stellar location making it a prime choice for visitors to Montego Bay. Nestled at the beginning of the bustling Hip Strip, the hotel offers guests easy walking access to a myriad of attractions including Doctor's Cave Beach, popular restaurants, local clubs and bustling shops. Its proximity to both Sangster Airport and the coast is a highlight for many, being just a short drive or walk away, ideal for convenience upon arrival or departure after a long-haul flight.
Guests appreciate the hotel's central position, allowing for effortless exploration of Montego Bay. The locale encompasses key tourist areas and provides a perfect base for enjoying Montego Bay's vibrant atmosphere with some reviews specifically mentioning the simple and quick access to local beaches, eateries and entertainment venues.
Though there are a few mentions about minor upkeep issues, the overarching sentiment is that Toby's Resort is ideally situated for those wanting to immerse themselves in the local scene, revel in the convenience of nearby amenities and enjoy all that the heart of Montego Bay has to offer.
Breakfast
Guests at Toby's Resort generally had positive things to say about the breakfast offerings. Many reviewers enjoyed the varied à la carte breakfast options, highlighting the traditional Jamaican dishes such as the ackee and corned pork. Breakfast was often described as delicious with some guests emphasizing the quality and excellent taste. The American breakfast received particular praise for its satisfying flavors.
Service at breakfast was frequently mentioned as good with attentive staff enhancing the dining experience. The food was well-priced, providing good value for the money and many guests found the portions appropriate. Additionally, the breakfast received commendations for being served hot and fresh.
However, it is important to note that breakfast is not included in the room rate and must be purchased separately. This came as a surprise to some guests who expected it to be complimentary. Despite this, the overall consensus is that the breakfast at Toby’s Resort is a delightful and worthwhile experience, perfectly complementing a stay at the hotel.
Dinner
The dining experience at Toby's Resort consistently receives praise for its flavorful and varied offerings. Breakfast and dinner are highlighted as particularly enjoyable with traditional Jamaican dishes standing out for their superb taste. Guests frequently mention the good quality of the food with many describing it as delicious, great and very good. The onsite restaurant is well-regarded for its amazing cuisine, reasonably priced menu and the convenience it provides. However, some guests found the food to be expensive and not always up to their expectations in terms of taste and quality. The relaxed atmosphere of the restaurant, alongside excellent service at both the pool and restaurant, contributes positively to the overall dining experience. While the bar also earns good reviews for its service and cocktails, some guests noted it closes too early. Overall, the food at Toby's Resort is highly appreciated by the guests, making it a noteworthy aspect of the stay.
Rooms
The rooms at Toby's Resort have generally received positive feedback for their cleanliness, comfort and spaciousness. Guests frequently highlight that the rooms are clean and tidy, contributing to an overall comfortable stay. Many visitors appreciated the spaciousness, finding the size of the rooms and the large patios particularly satisfactory. The comfort of the beds and the daily room cleaning service with fresh towels were repeatedly mentioned as added benefits.
However, some areas require attention. A number of guests pointed out that the room furnishings are outdated and could benefit from upgrades with specific remarks about the need for a mini-fridge and improvements in room decor. Some rooms were described as hot and stuffy with air conditioning that was not effective enough. Issues like thin walls, which were not sound-proof and occasional insect problems were also noted.
Despite these drawbacks, the majority of guests found the rooms to be a good value for the price, appreciating the basic yet adequate amenities provided. The resort's rooms offer a decent stay with a mix of modern and dated features, making it suitable for those looking for affordability and comfort.
Beds
Guests at Toby's Resort often praise the comfort of the beds, frequently describing them as cozy, clean and spacious. Many found the beds to be extremely comfortable with some highlighting the bedding's comfort as a notable feature. Positive mentions include large, comfy beds and a general sense of comfort in the rooms. However, experiences with bed size and comfort vary with some guests finding the beds too small for two people and others pointing out issues such as deformed mattresses and uncomfortable pillows. Despite these occasional drawbacks, many guests still felt their rooms were comfortable and appreciated the cleanliness and coziness of the beds.
Cleanliness
Toby's Resort is frequently praised for its high standards of cleanliness. Guests regularly highlight the well-maintained grounds and immaculately clean facilities. Housekeeping staff at the resort, particularly Juliette, receive consistent commendations for their polite service and diligent efforts in maintaining room cleanliness throughout the stay. Visitors often describe the rooms as clean and comfortable with the property itself being kept in pristine condition.
The daily housekeeping service ensures that rooms remain inviting and tidy with clean bedding and fresh towels provided regularly. The pool area is another highlight, often mentioned for its cleanliness.
However, there are occasional mentions of areas needing attention, including instances of unclear pools, dirty toilets and issues with bed linens not being changed. Despite these isolated incidents, the general consensus remains positive with the majority of guests appreciating the resort's clean environment and friendly staff.
Staff
Toby's Resort boasts a reputation for its exceptional staff, consistently praised for their friendliness and attentiveness. Guests repeatedly commend the warm and welcoming nature of the team, highlighting the excellent customer service experienced throughout their stay. The staff is described as polite, helpful and professional, ensuring that visitors feel at home whether interacting with the friendly reception, the courteous dining room attendants or the accommodating housekeeping.
Bartender Michael receives special mention for his helpful and hospitable demeanor, contributing to the overall positive experience. Reviews emphasize the importance of the staff's role in making guests' stays enjoyable, appreciating the team's consistent cleanliness, attentive service and the warm, positive atmosphere they create. While there are occasional mentions of less welcoming behavior from certain staff members, the majority of feedback underscores the team's ability to provide a pleasant and exceptional hospitality experience consistently.
Cleanliness and comfort are frequently highlighted with guests noting well-kept rooms and common areas, adding to the resort's appeal. Dining at Toby’s also receives favorable remarks with the restaurant staff contributing to an overall friendly and accommodating environment. Overall, the dedicated and warm staff at Toby’s Resort stands out as a key element in creating memorable and enjoyable stays for visitors.
Wi-Fi
Toby's Resort provides a variety of amenities including rooms equipped with fridges. However, guests have frequently reported issues with the Wi-Fi service during their stay. Many reviews noted that the internet connection was often unreliable with instances of Wi-Fi being slow, patchy or completely unavailable for extended periods. Some guests mentioned that the Wi-Fi worked better in communal areas like the pool, but coverage in individual rooms was often poor. Despite some attempts at upgrading the Wi-Fi service, consistent connectivity remained problematic. While the resort does offer free WLAN, the overall Wi-Fi performance was considered inadequate by a significant number of guests. For visitors who rely heavily on internet access, this may be an important consideration.
Gym
Toby's Resort offers a modest gym facility that guests generally find useful despite its compact size. The gym is described as effective and users appreciate the variety of equipment available. Some reviews mention that the gym could benefit from more attention and an upgrade to its existing equipment. While not extensive, the gym space is functional and serves its purpose well for a basic workout.
Pool
Toby's Resort features an inviting pool area that attracts positive feedback from guests. The resort offers two pools, which are consistently described as clean, well-maintained and nicely presented. Guests appreciate the charming and relaxing atmosphere created by the pools' beautiful setting, complete with plenty of loungers and a bar nearby for added convenience. Alongside the pools, there's a small but functional gym and the pool menu offers tempting options for refreshments. Despite occasional mentions of noise and the need for some maintenance, the overall impression is one of enjoyment and satisfaction, making the pool area a highlight of the stay at Toby’s Resort.
Beach
Toby's Resort enjoys a strategic location that brings some of Jamaica's renowned beaches within easy reach for its guests. Predominantly praised is Doctor's Cave Beach, which is just a short walk from the hotel and is known for its accessibility and the beauty of its public space. Other nearby beaches, such as Buccaneer Beach on the hip strip, also add to the appeal, offering more variety for beachgoers. Guests appreciate the close proximity of these beaches and highlight the convenience of being able to walk there effortlessly, making beach outings an easy and enjoyable part of their stay. However, some visitors mention that beach access could be more direct, wishing for a more seamless transition from the hotel to the shore. Despite this, the general consensus is that the hotel's location with its beautiful beach options just a stroll away, significantly enhances the overall experience.
Parking
Guests at Toby's Resort had mixed feelings about the parking facilities. Positively, the resort offers free parking with a gated system, providing a sense of security for those leaving their vehicles. The carpark is conveniently located near the Arizona airport, making it ideal for travelers needing easy access to flights. Additionally, there is ample parking space available, which is a relief for those with rental cars.
However, there are some drawbacks. Several guests pointed out that the parking area is too small and can often be very busy, leading to tight and inadequate spaces. Some visitors also mentioned that the expensive parking adds to the overall cost. Street parking is sometimes the only option, which can be inconvenient for those preferring a dedicated parking lot. Despite these issues, the resort does provide multiple options for parking, ensuring that most guests can find a spot for their vehicles.
Family
Toby's Resort emerges as a popular destination for families seeking a child-friendly environment intertwined with a welcoming, family-oriented atmosphere. Numerous reviews emphasize the resort's commitment to creating a safe and accommodating space for both kids and adults. The exceptional and helpful staff is noted for their outstanding service, often making guests feel like part of the family, which undoubtedly enhances the overall experience.
The resort is frequently described as fantastic for family activities with a vibe that keeps guests in good spirits. Families visiting Toby's can expect a clean and secure environment where the atmosphere promotes positive vibes and relaxation. The resort's focus on accommodating family needs ensures an enjoyable stay for all, fulfilling the expectations of family guests effectively. Despite an occasional mention of the need for renovation, the overarching sentiment is that Toby's Resort is a pleasant, friendly place where families can create lasting memories together.
3 Star
Toby's Resort is a charming, no-frills three-star hotel offering basic but comfortable accommodations for budget-conscious travelers. The resort adequately meets standard expectations with its fairly well-kept and dated facility and rooms. Guests appreciative of a more local, non-glitzy atmosphere will find this small resort appealing. The overall comfort and value of the resort are notable, especially given its reasonable prices.
While the resort may lack certain amenities such as a fridge and microwave, it compensates with a friendly staff and a pleasant pool area. The customer service consistently garners positive remarks, which enhances the overall experience. Visitors often highlight the delicious food available, though it may be on the pricier side.
Toby's Resort stands out as a solid choice for those seeking a low-cost, basic accommodation without the high-end frills. It is particularly suited to travelers looking for good value at a three-star establishment. Free parking adds to the convenience, making it a practical option for a cost-effective stay.
Business
Toby's Resort offers facilities and services that cater well to business travelers. The check-in and check-out processes are efficient, contributing to a seamless experience. The reception is organized, ensuring that all reservations are accurately met. The business center is fully functional and the meeting rooms are reported to be useful, adding to the resort's value for business purposes. Reliable, working WiFi is another key feature with the WiFi code conveniently placed in the room for easy access. The restaurant delivers good service, complementing this overall positive environment, making it a suitable option for business trips.
Accessible
Toby's Resort is highly regarded for its accessibility features, providing a welcoming environment for guests with disabilities. The resort ensures good accessibility with facilities specifically designed to accommodate disabled guests. Additionally, wheelchair access is available, further enhancing ease of movement throughout the property. While it's important to note that the upper floors are accessible only by stairs, the overall accessibility of the resort remains commendable. The combination of good value and these thoughtful amenities make Toby's Resort an appealing choice for travelers with special access needs.
Outdoor Pool
The outdoor pool at Toby's Resort boasts a range of positive features making it a highlight for guests. The pool area is well-maintained and the pool itself is consistently clean, providing a pleasant and inviting atmosphere. The pool is heated, ensuring warm water that enhances the swimming experience. It is also long enough for a good swim, catering to those who enjoy more than a quick dip. The pool remains open until 11pm, allowing for extended hours of relaxation and enjoyment. Guests appreciate the good service around the pool, notably the efficiency of the pool bartenders. Additionally, there is ample seating available around the pool area, allowing for comfortable lounging. Overall, the pool receives excellent reviews from those seeking a combination of leisure and comfort.
Yes, Toby's Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Toby's Resort.
No, Toby's Resort doesn't allow dogs.
No, parking facilities aren't available at Toby's Resort.