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Summary of reviewsPalazzo BelVedere is a highly regarded hotel in Montecatini Terme, celebrated for its prime location that offers both convenience and tranquility. Nestled among lush greenery and along a charming tree-lined avenue, the hotel provides easy access to local attractions and major cities like Lucca, Firenze, and Pisa. Guests appreciate the proximity to public transport and free parking, making it an ideal base for exploration.
The breakfast at Palazzo BelVedere is frequently praised for its abundance and high-quality local products, with a generous selection of sweet and savory options that cater to diverse tastes. The elegant setting and authentic offerings enhance the experience, though there is room for improvement in service consistency. Dinner at the hotel's restaurant delights many, with unique dishes and excellent wines, including standout events like the New Year's Eve dinner. However, some guests believe the restaurant should more consistently meet the standards of a luxury establishment.
Rooms at Palazzo BelVedere are lauded for their modern design, spaciousness, and pristine cleanliness. Recent renovations have resulted in stylish accommodations with comfortable beds and luxurious bathrooms. While some rooms might lack in soundproofing or amenities, the overall ambiance and eco-friendly features impress the majority of guests.
The hotel's staff receives accolades for their friendliness, attentiveness, and professionalism, enhancing the overall guest experience. Despite minor issues with breakfast service organization, the staff's dedication and warmth are universally appreciated. The hotel also offers complimentary Wi-Fi, though connectivity can be inconsistent.
Guests praise the hotel's spa for its beautiful environment and top-notch treatments, especially the massages. While some improvements are suggested, such as enhancing the thermal pool temperature, the spa remains a highlight for relaxation. The gym, though small, is equipped with quality equipment and offers engaging classes like yoga and pilates, adding a holistic touch to guests' fitness routines.
The pool facilities receive mixed feedback, with many appreciating the aesthetic allure but noting issues such as cold water temperatures. Despite these critiques, there's optimism for improvement post-renovation.
Overall, Palazzo BelVedere makes a compelling choice for travelers seeking comfort, modern luxury, and excellent service in a serene setting, though some areas may still require fine-tuning to fully align with five-star expectations. Show more
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Luxury Hotel
This 5-star hotel is a modern wellness retreat located in a UNESCO World Heritage thermal spa town. It boasts a 2000 sqm HOME Spa with indoor and outdoor pools, 8 treatment cabins, and holistic wellness programs, complemented by unique room designs and two restaurants.
Hotel near Golf Courses
Located in Montecatini Terme, providing access to nearby golf courses.
Hotel for Honeymoon
This hotel is known for its exceptional spa facilities and urban retreat atmosphere. It offers nice views and a relaxing environment, making it ideal for couples seeking tranquility and pampering.
Hotel with Spa
Palazzo BelVedere offers a pool, free breakfast, and spa facilities. It has received great reviews from guests regarding the views from this spa hotel.
Hotel with Swimming Pool
This hotel features a refreshing outdoor pool and a spa. Guests can also enjoy the health club and sauna.
Heated Pool Indoor Pool Outdoor Pool
Hotel with Gym
Palazzo BelVedere includes gym facilities. The hotel also boasts a well-maintained outdoor pool, offering an additional means for physical activity.
5-Star Hotel
Offers a refreshing outdoor pool. It is a hotel spa and urban retreat. The hotel has excellent guest ratings.
Hotel with Indoor Pool
Palazzo BelVedere offers a large, heated indoor pool, primarily for use during winter, as a central part of its spa. The spa complex further includes a Jacuzzi, Turkish bath, sauna, sensorial showers, Kneipp therapy, and an ice waterfall, providing a comprehensive wellness experience.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Dogs Stay Free
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Tennis Courts
Hotel for Yoga
Hotel with Outdoor Pool
Hotel where Dogs Stay Free
Hotel with Heated Pool
Room Types
Comfort Double or Twin RoomThis large and modern-style room features air conditioning and free Wi-Fi. It comes a satellite TV and a fully equipped en suite bathroom.
Studio SuiteThis classically furnished room features parquet floors, satellite TV and air conditioning
Junior SuiteThis classically furnished room features parquet floors, satellite TV and air conditioning
SuiteThis classically furnished room features parquet floors, satellite TV and air conditioning
Suite with TerraceThe spacious suite provides air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Comfort Double or Twin Room with BalconyThis air-conditioned twin/double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony.
Deluxe Double or Twin RoomFeaturing bathrobes, this twin/double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The spacious twin/double room features air conditioning, a minibar, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit has 1 bed.
Deluxe Double or Twin Room with BalconyFeaturing bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious twin/double room features air conditioning, a minibar, a wardrobe, a safe deposit box and a flat-screen TV with streaming services.
Junior Suite with BalconyThis air-conditioned suite includes a flat-screen TV with streaming services, a private bathroom as well as a balcony. The unit offers 1 bed.
Family RoomThis air-conditioned family room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 3 beds.
Signature Junior Suite This air-conditioned suite is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.
Superior Double RoomThis air-conditioned double room is comprised of a flat-screen TV with streaming services and a private bathroom.
Superior Double Room with BalconyThis air-conditioned double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony. The unit has 1 bed.
Junior Suite with Two Queen BedsFeaturing bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious twin room features air conditioning, a minibar, a coffee machine, a wardrobe, as well as a flat-screen TV with streaming services. The unit has 1 bed.
Deluxe SuiteThe suite includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious suite features air conditioning, a minibar, a coffee machine, a seating area, as well as a flat-screen TV with streaming services. The unit has 1 bed.
Signature SuiteThe suite includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned suite offers a flat-screen TV with streaming services, a minibar, a coffee machine, a seating area as well as garden views. The unit offers 2 beds.
Suite with Garden ViewThis spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and bathrobes. The air-conditioned suite offers a flat-screen TV with streaming services, a minibar, a coffee machine, a seating area as well as garden views. The unit has 1 bed.
Suite with Hot TubThe hot tub is the standout feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 2 bathrooms with a bath and bathrobes. The air-conditioned suite features a flat-screen TV with streaming services, a minibar, a coffee machine, a seating area as well as garden views. The unit has 1 bed.
About Palazzo BelVedere
License: IT047011A1OUWB4RZH
Guest Reviews
8.5
Very Good
Location
Palazzo BelVedere boasts a prime location in Montecatini Terme, making it an ideal choice for travelers seeking convenience and tranquility. Nestled in a picturesque setting, the hotel is surrounded by lush greenery and is situated along a charming tree-lined avenue. Guests will find themselves just a short walk away from the vibrant city center and the enchanting thermal park, offering an opportunity to explore the local attractions and unwind in serene surroundings. The hotel's location also serves as a perfect base for excursions to nearby cities such as Lucca, Firenze, and Pisa, all within a comfortable driving distance.
The proximity to the funicular leading to the upper town provides an added advantage for those looking to explore the scenic views of the region. Visitors appreciate the ease of access to public transport, with the station nearby, facilitating their journey to and from the hotel. Moreover, the presence of a large free parking area contributes to a hassle-free stay for those traveling by car.
Palazzo BelVedere's location embodies a harmonious blend of urban accessibility and peaceful seclusion, ensuring guests a refreshing retreat amidst botanical gardens and greenery, while still having easy access to Montecatini's main attractions.
Breakfast
The breakfast experience at Palazzo BelVedere receives a generally positive consensus, with guests frequently praising its abundance and high-quality products. Many reviews highlight the wide variety and ample selection, mentioning both sweet and savory options that cater to diverse palates. The presence of local specialties and homemade pastries adds a unique, authentic flair to the dining experience. While the vibrant offerings such as fresh fruits, yogurts, and even unexpected items like ramen receive commendations, some guests feel there is room for improvement in certain areas.
A notable number of reviews appreciate the breakfast's superb environment, pointing out the spacious and visually appealing dining room as an enjoyable setting for starting the day. Nevertheless, critiques about the breakfast service, such as delayed seating and slow replenishment of products, suggest some operational enhancements are needed. Additionally, while many laud the high-quality and delicious offerings, some guests express a desire for greater variety and more consistent service to fully match the hotel’s otherwise impressive standards.
The balance between positive attributes—such as local and high-quality ingredients, a generous selection, and an elegant atmosphere—contrasts with the areas needing improvement, such as organization and variety in service. Overall, Palazzo BelVedere's breakfast experience stands out for many, especially when considering the authentic and local elements that underscore its offerings.
Dinner
Palazzo BelVedere offers a dining experience that has left many guests delighted, praising the splendid and delicious evening meals. The hotel's restaurant is noted for its unique dishes and a great menu, complemented by an excellent wine list. Guests often highlight the good quality of products used in the cuisine, which includes specialties like barbecue and pizza made in the garden's outdoor area. The New Year's Eve dinner, in particular, stood out as excellent, marking a memorable culinary event.
However, some guests have expressed dissatisfaction, noting the restaurant's failure to meet the high standards expected of a five-star establishment. Complaints included a limited dinner menu, high meal prices in the lobby, and disappointing experiences due to rude staff. While many guests find the food delicious and the kitchen outstanding, there is a call for the hotel to ensure that its restaurant consistently lives up to the expectations of a luxury destination.
Rooms
Palazzo BelVedere offers guests a delightful experience with its rooms that stand out for their brightness, spaciousness, and modern design. The hotel has undergone recent renovations, ensuring that the accommodations are not only stylish but also remarkably clean and well-maintained. Guests frequently highlight the comfort of the beds and pillows, contributing to a restful stay.
The rooms, characterized by their ample space and meticulous care, provide a cozy and welcoming atmosphere. Many visitors appreciate the luxurious and modern furnishings, particularly the large and well-equipped bathrooms. Some rooms include small balconies or terraces, enhancing the overall appeal by offering additional spaces to relax and enjoy the surroundings.
While most rooms are praised for their spaciousness and chic design, a few were noted to be basic despite being newly renovated. There are occasional mentions of minimal or missing features like soundproofing and inadequate mirrors in smaller rooms. Still, these shortcomings are often overshadowed by the overall ambiance and quality of the accommodations.
Guests also appreciate eco-friendly and economically advanced amenities, contributing to a comfortable and conscientious stay. The hotel's beautiful structure and attention to detail further enhance the experience, leaving guests impressed by its visual appeal and impeccable cleanliness.
Overall, Palazzo BelVedere's rooms promise a blend of modern luxury and comfort, ensuring guests leave satisfied with their stay at this beautifully renovated property.
Beds
Palazzo BelVedere receives high praise from guests for the comfort of its beds, which seem to be a standout feature of this well-maintained hotel. The beds are described as incredibly comfortable, offering an excellent sleep experience with their soft yet supportive mattresses. Many guests note the availability of a variety of pillow types, enhancing the overall comfort. The bedding, including luxurious sheets, contributes to the restful atmosphere. While one guest mentioned harsher soft pillows causing neck pain, the overwhelming consensus emphasizes the superb comfort of the beds, highlighting them as a significant contributor to a restful stay. The clean and modern rooms add to the appeal, making it a compelling choice for travelers seeking a restful night's sleep.
Cleanliness
Palazzo BelVedere, a gem among travelers, consistently impresses with its exceptional level of cleanliness and well-maintained facilities. Guests frequently praise the spotless and inviting nature of the rooms, which exude modernity and comfort. The housekeeping team is commended for their remarkable attention to cleanliness, ensuring that both rooms and public spaces are kept in impeccable condition. From the high-quality bathroom products to the welcoming and neat ambiance, every detail is meticulously attended to.
The property radiates an atmosphere of elegance with its fresh and light-colored decor, contributing to a clean and comfortable stay. Guests enjoy an array of clean and modern amenities, including a lovely and spotless spa area. The breakfast offering is noted for its generosity and quality, aligning well with the overall high standards of the hotel.
However, there are occasional mentions of specific issues such as a smell of sewage on the top floor and some uncared-for dining elements like unwashed fruit and dirty juice glasses. Despite these minor setbacks, the overall hospitality and cleanliness leave a lasting positive impression on guests, making Palazzo BelVedere a noteworthy choice for travelers seeking a refined and hygienic retreat.
Staff
At Palazzo BelVedere, guests are consistently impressed with the exceptional level of service provided by the hotel staff. Across various roles, team members are noted for their friendliness, attentiveness, and professionalism. Guests frequently highlight the warm and welcoming atmosphere created by the reception staff, who are not only polite but also readily available and eager to assist with a smile. The dining room service is marked by the same level of attentiveness and kindness, with a particularly nice staff member making a memorable impression.
The staff's ability to accommodate guest needs and fulfill requests with eagerness and efficiency is repeatedly commended. Many guests mention feeling right at home, largely thanks to the hospitable and helpful nature of the team. Whether it’s providing expert advice or meeting demands swiftly, the staff's willingness to go above and beyond enhances the overall guest experience.
While feedback on the breakfast service indicates some issues with organization, the overarching sentiment remains overwhelmingly positive. Guests consistently emphasize the staff's competence and courtesy, noting their professionalism, experience, and dedication to ensuring a pleasant stay. With such a proactive and supportive team, Palazzo BelVedere leaves a lasting impression of exceptional hospitality.
Wi-Fi
The Palazzo BelVedere has garnered some feedback from guests regarding its Wi-Fi service. While the hotel does offer free Wi-Fi, experiences with the connection appear to be inconsistent. Some guests encountered difficulties with internet access, describing it as slow and unreliable. In certain instances, the Wi-Fi did not function in some rooms but worked in others. The system for connecting to the internet was also noted to be complicated. Although there are areas of dissatisfaction, the hotel's spa facilities are well organized and seem to be a highlight for visitors.
Spa
The spa at Palazzo BelVedere receives high praise for its beautiful environment and exceptional services. Many guests commend the spa's relaxing atmosphere, professional staff, and top-class treatments, especially the massages which are noted as a standout feature. The facilities are described as spotless, with a heated indoor pool and emotional showers contributing to the overall appeal. Despite some mentions of ongoing renovations and a limited size, the spa remains a highlight for many visitors. The staff's attentiveness and the well-organized wellness services add to the positive experience. However, some feedback suggests room for improvement in areas such as the thermal pool temperature and the overall scale of the spa. Still, with its specialized services and beautiful setting, the spa at Palazzo BelVedere is highly recommended for relaxation and rejuvenation.
Gym
Palazzo BelVedere offers a small gym that has caught the attention with its excellent quality equipment, notably including the kinesis, a high-quality tool praised by visitors. This emphasizes a focus on providing quality over quantity in terms of workout options. In addition, the gym stands out for organizing engaging yoga and pilates classes, adding a holistic dimension to guests' fitness routines. However, some aspects like the gym's position and its lack of additional facilities have not gone unnoticed, presenting areas for potential improvement in enhancing the overall experience. The temperature in the gym has been highlighted as being quite low, which might be a consideration for those sensitive to colder environments. While not claiming to be extensively equipped, the gym at Palazzo BelVedere delivers a select range of experiences for those who appreciate a combination of quality equipment and group workout sessions.
Pool
Nestled within Palazzo BelVedere, the swimming pool experience is a mixed bag, capturing both elements of charm and areas for improvement. Guests routinely acknowledge the pool's aesthetic allure and its location, which complements the pleasing ambiance of the hotel. The facility is appreciated for its nice design, including separate double indoor pools catering to both adults and children. Visitors enjoy the combination of a small gym and pool area, which enhances their relaxation experience alongside the sauna offerings.
However, the enthusiasm about these aspects often wanes due to concerns about temperature and utility. Unfortunately, the pool is frequently described as cold, leaving many guests longing for a warm embrace that matches its inviting appearance. The outdoor pools amplify this issue, especially since they remain unheated, drawing comments about unsuitably cold water temperatures that deter swimming enjoyment. Additionally, the pools sometimes appear to lack sufficient heating or, in some cases, are not serviceable at all, leaving guests dissatisfied.
Further critics highlight that the pool area could benefit from a better alignment with the hotel's overall style, as well as more practical amenities like sunbeds. While there is an optimistic outlook, with expectations that the spa and pool will evolve and improve after completion, current users express a sense of missing out, given the pool's operational limitations. Despite these aspects, the current pool setup, with its potential warmth in the spa area, assures a promising future for continuing relaxation and enjoyment.
5 Star
Palazzo BelVedere has received mixed reviews concerning its five-star rating. While some guests acknowledge that the hotel boasts very good facilities and an exquisite ambiance following recent renovations that some believe merit a five-star designation, others have expressed disappointment with its service and cleanliness, which they claim do not meet luxury standards. Concerns have been raised about the dining experience, notably with issues like uncleared tables and delayed coffee service, contributing to a less than relaxing environment. While it shows potential to be near a five-star experience, there are indications that it currently aligns more closely with a lower rating.
Luxury
Palazzo BelVedere stands out as a chic and elegant destination, offering guests a truly luxurious experience. Visitors are greeted by stylish surroundings and an atmosphere of refinement that permeates every corner of the hotel. With attention to sustainability, Palazzo BelVedere uniquely combines luxury with eco-conscious practices, evident in its efforts to reduce plastic use.
Guests enjoy accommodations that feature the highest level of furnishings and exquisitely comfortable bed sheets, alongside top-notch toiletries that elevate their stay. The attention to detail in each suite is apparent, with luxurious cosmetics adding a touch of indulgence to the experience.
Though officially rated as a 4-star establishment, many guests feel it is deserving of a fifth star due to the exceptional service and quality it offers. The hotel's recent renovation has only added to its allure, making it a desirable destination for those seeking sophistication and impeccable standards. Palazzo BelVedere is not just a hotel, but a celebration of luxury and refinement where every stay is a pleasure.
Yes, Palazzo BelVedere has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Palazzo BelVedere.
Yes, Palazzo BelVedere welcomes dogs.
No, parking facilities aren't available at Palazzo BelVedere.