Grand Hotel Panoramic
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Summary of reviewsGrand Hotel Panoramic in Montecatini Terme is highly regarded for its prime location, making it an excellent base for exploring Tuscany. Guests appreciate its proximity to the city center and train station, allowing for easy visits to Pisa, Florence, Siena and Lucca. The hotel's tranquil surroundings, lush greenery and convenient access to highways make it a great choice for both leisurely walks and road trips.
The breakfast offerings receive a mixed yet generally positive reception. Guests praise the variety and quality of items, including freshly made waffles, cold cuts, eggs and pastries. Attentive service staff enhance the experience by ensuring the buffet is replenished promptly. However, some guests note a lack of fresh vegetables and fruits and find the breakfast repetitive, particularly for extended stays.
Dining at the hotel is a pleasant experience for many with the evening buffet and special dinners such as the Halloween event receiving commendations for quality and variety. Despite this, some guests find the set menu limiting and note that the dining room's early closing time may not suit all. The high cost of food and limited spontaneous dining options also draw some criticism. Overall, the restaurant delivers good food and service with occasional room for improvement.
Rooms at Grand Hotel Panoramic are generally described as clean, spacious and comfortable, offering picturesque views, especially from the balconies. While some rooms are modern and well-equipped, others retain an older charm that might benefit from updating. Guests appreciate the helpful and friendly staff, though occasional issues like hard pillows, small bathrooms and noisy surroundings are mentioned. The air conditioning system could also use improvement during high temperatures.
Cleanliness is a strong point for the hotel with rooms, bathrooms and common areas being well-maintained and spotless. Daily cleaning services ensure the environment remains tidy and fresh, though some guests report minor issues like dirty windows or bird droppings on terraces. Overall, the hotel's cleanliness is praised and contributes positively to guests' experiences.
The hotel's staff receive high marks for their friendliness and professionalism. Multilingual receptionists and attentive service staff create a welcoming atmosphere, enhancing the guest experience. Special touches, such as a staff member making waffles for children, are appreciated. Despite minor language barriers and occasional lapses, the staff's warmth and helpfulness are a significant asset to the hotel.
Guests have mixed reviews about the free wifi with some finding it good in certain areas like the lobby, while many others report unstable and slow connections, particularly in the rooms and poolside.
The hotel's spa receives mixed feedback. While some guests enjoy the facilities like the sauna, jacuzzi and massage services, others find the spa area small and not worth the additional charge. The wellness area is described as beautiful but could benefit from more space and better equipment.
Guests mostly enjoy the swimming pool, describing it as beautiful, clean and well-maintained. The surrounding garden and facilities are inviting, though some guests mention overcrowding, a shortage of sunbeds and minor safety hazards. Despite these issues, the pool area remains a highlight for many.
Parking receives positive feedback for its ample free options, both on-site and nearby. The availability of underground and basement parking adds convenience, though overcrowding can be an issue during busy times.
Overall, Grand Hotel Panoramic is praised for its excellent location, cleanliness, friendly staff and convenient amenities, making it a reliable choice for travelers exploring the cultural and natural beauty of Tuscany.
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The breakfast offerings receive a mixed yet generally positive reception. Guests praise the variety and quality of items, including freshly made waffles, cold cuts, eggs and pastries. Attentive service staff enhance the experience by ensuring the buffet is replenished promptly. However, some guests note a lack of fresh vegetables and fruits and find the breakfast repetitive, particularly for extended stays.
Dining at the hotel is a pleasant experience for many with the evening buffet and special dinners such as the Halloween event receiving commendations for quality and variety. Despite this, some guests find the set menu limiting and note that the dining room's early closing time may not suit all. The high cost of food and limited spontaneous dining options also draw some criticism. Overall, the restaurant delivers good food and service with occasional room for improvement.
Rooms at Grand Hotel Panoramic are generally described as clean, spacious and comfortable, offering picturesque views, especially from the balconies. While some rooms are modern and well-equipped, others retain an older charm that might benefit from updating. Guests appreciate the helpful and friendly staff, though occasional issues like hard pillows, small bathrooms and noisy surroundings are mentioned. The air conditioning system could also use improvement during high temperatures.
Cleanliness is a strong point for the hotel with rooms, bathrooms and common areas being well-maintained and spotless. Daily cleaning services ensure the environment remains tidy and fresh, though some guests report minor issues like dirty windows or bird droppings on terraces. Overall, the hotel's cleanliness is praised and contributes positively to guests' experiences.
The hotel's staff receive high marks for their friendliness and professionalism. Multilingual receptionists and attentive service staff create a welcoming atmosphere, enhancing the guest experience. Special touches, such as a staff member making waffles for children, are appreciated. Despite minor language barriers and occasional lapses, the staff's warmth and helpfulness are a significant asset to the hotel.
Guests have mixed reviews about the free wifi with some finding it good in certain areas like the lobby, while many others report unstable and slow connections, particularly in the rooms and poolside.
The hotel's spa receives mixed feedback. While some guests enjoy the facilities like the sauna, jacuzzi and massage services, others find the spa area small and not worth the additional charge. The wellness area is described as beautiful but could benefit from more space and better equipment.
Guests mostly enjoy the swimming pool, describing it as beautiful, clean and well-maintained. The surrounding garden and facilities are inviting, though some guests mention overcrowding, a shortage of sunbeds and minor safety hazards. Despite these issues, the pool area remains a highlight for many.
Parking receives positive feedback for its ample free options, both on-site and nearby. The availability of underground and basement parking adds convenience, though overcrowding can be an issue during busy times.
Overall, Grand Hotel Panoramic is praised for its excellent location, cleanliness, friendly staff and convenient amenities, making it a reliable choice for travelers exploring the cultural and natural beauty of Tuscany.
Hotel with Spa
Grand Hotel Panoramic is a great destination for those looking to unwind and rejuvenate. It provides a relaxing and memorable experience for its guests.
Family Friendly Hotel
This hotel is designed for both adults and children, offering spacious rooms and suites suitable for families. It features a swimming pool, a green park with games, and provides free bicycles for children. The restaurant offers personalized menus and high chairs.
Dog Friendly Hotel
This hotel welcomes pets, ensuring that guests can enjoy their stay with their animal companions.
Dogs Stay Free
Romantic Hotel
Offering panoramic views, this hotel provides a scenic backdrop for a romantic getaway. The views and hotel amenities enhance the overall experience.
Hotel with Parking
This hotel offers the convenience of free private parking directly on site, with no reservation needed. Additionally, free parking is available across the street, providing guests with flexible options for their vehicles.
Hotel with Outdoor Pool
Grand Hotel Panoramic features an open-air swimming pool. The hotel offers a spa and a poolside bar, with a terrace facing the pool for relaxation.
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
4-Star Hotel
Hotel where Dogs Stay Free
About Grand Hotel Panoramic
License: 047011ALB0012, IT047011A1Q65MCVIV
Guest Reviews
Location
The hotel is well-placed for those interested in hiking or taking the funicular railway to Montecatini Alto, a popular attraction offering stunning views. The surroundings are described as quiet and peaceful with lush greenery and ample opportunities for leisurely walks through the thermal park.
Ample parking and easy access to major highways make it convenient for road trips around the region. The hotel's tranquil setting, combined with its strategic location, also provides a great starting point for tours of the surrounding areas and various points of interest.
In addition to its excellent positioning, the Grand Hotel Panoramic is celebrated for its cleanliness, friendly staff and overall value for money, making it a favorable option for visitors seeking to enjoy both the cultural and natural beauty of Tuscany.
Breakfast
However, there are some criticisms. A notable number of guests found the breakfast offering to be repetitive and lacking in fresh vegetables and fruits. Some reviewers felt the breakfast did not meet the standards expected of a four-star hotel, particularly noting issues like a limited variety, especially for stays exceeding several days. A few guests reported instances of breakfast items not being replenished quickly, leading to a sparse selection later in the morning.
Overall, while there are areas for improvement, especially in offering more varied and fresh options, the breakfast at Grand Hotel Panoramic generally provides a satisfying start to the day, living up to most guests' expectations.
Dinner
Despite these positives, there are some areas of improvement. Guests noted the limitation of the set menu and found it disappointing that the online menu suggested more options than were actually available. The dining room's early closing time of 9:00 pm may not align with the mealtime customs of all guests, particularly Spaniards accustomed to later dining hours. Additionally, the dinner can be on the pricier side with a limited menu that might not change daily.
Special meals like the Halloween dinner received specific mentions for their quality and overall, the food in the restaurant was considered excellent by many. However, some guests felt the food quality did not compare to local Montecatini restaurants and spontaneous dining arrangements were challenging due to the structured schedule and offerings.
The small dining room and the high cost of bar and poolside food were other points of contention. Service in the restaurant was generally praised, although there were occasional lapses, such as waitstaff oversight when opting out of the set menu.
In summary, while the Grand Hotel Panoramic provides a mostly satisfying dining experience with good food and service, there are areas that could be improved to enhance guest satisfaction fully.
Rooms
While some rooms are modern and have been renovated, featuring comfortable beds and complete amenities, others still carry an older charm that might benefit from some refreshing. The rooms vary in size with some large enough to have two bathrooms and others feeling a bit cramped, especially for three guests. Despite their age, the rooms were often described as cozy and functional, serving their purpose well for most visitors.
The hotel's staff receives high marks for attentiveness and friendliness, contributing positively to the stay. However, certain rooms come with issues such as hard pillows, small outdated bathrooms and noise due to poorly insulated windows or proximity to the elevator. The air conditioning system also seems to struggle during high temperatures, which could detract from comfort.
For those seeking a peaceful and picturesque environment, the clean and spacious rooms with balconies provide a relaxing retreat. The overall sentiment is that while some improvements could enhance the guest experience, the charm, cleanliness and helpful staff make stays at Grand Hotel Panoramic generally pleasant and memorable.
Beds
However, there have also been reports of beds being too hard and uncomfortable with several guests finding the mattresses firm and not suitable for taller individuals. There were mentions of the pillows being hard and the need for additional pillows to improve comfort. Some guests were also disappointed with issues such as the beds not being cleaned before arrival and wear and tear on the beds. A few mentioned inconsistencies in room assignments, such as receiving smaller rooms or rooms with different bed configurations than booked.
Overall, while comfort seems to be a common experience for many, there are clearly areas for improvement to meet the expectations of all guests.
Cleanliness
However, some inconsistencies have been reported. Issues such as dirty windows, mold in the bathroom, thick layers of dust in certain areas and bird droppings on terraces have been mentioned. Despite these occasional lapses, most guests find the hotel's cleanliness satisfactory and some even highlight the exceptional cleanliness of their rooms. The well-kept facilities, including the pool and public spaces, contribute positively to the overall impression of the property's cleanliness.
The staff's commitment to maintaining a clean environment seems to be appreciated with several reviews noting the hotel's neat and organized condition. While the hotel could benefit from some updates to fixtures and fittings, the general sentiment regarding cleanliness remains positive, making it a reliable choice for travelers prioritizing hygiene.
Staff
Guests particularly appreciated the multilingual receptionists and the courteous, informative staff members. Many noted the special touches provided by the staff, such as the kind female staff member making waffles for children, indicating an extra effort to enhance the guest experience. The hotel's baristas and housekeepers also received commendations, contributing to the overall positive atmosphere.
The staff's professionalism and kindness were repeatedly mentioned with many guests feeling genuinely welcomed and attended to. Whether dealing with inquiries or facilitating room changes, the staff's responsiveness and politeness ensured a comfortable stay. The attention to detail and customer-centric approach, especially from figures like Julia, who is described as warm, funny and professional, left lasting impressions on guests.
While there were occasional criticisms about management and some language barriers, these were overshadowed by the prevailing positive feedback about the staff's friendliness and efficiency. Overall, the Grand Hotel Panoramic boasts a team that excels in making guests feel valued and well-cared for, contributing significantly to the hotel's appeal.
Wi-Fi
Spa
However, there are consistent mentions that the spa incurs an additional charge, which some guests felt wasn't worth the extra cost given its limited scope. The jacuzzi and whirlpool areas receive praise, though the limited size of the sauna and the overall equipment has been noted as a drawback. Some guests mentioned that the photos online made the spa appear larger and better equipped than it actually is.
While some guests enjoyed massages and found the relaxation area with the sauna and hot tub to be nice, others had negative experiences, citing the spa's user-unfriendly layout, outdated facilities and separate charges that left them dissatisfied. Despite the mixed opinions, the spa offers a nice terrace and a beautiful pool area that some guests found to be a delightful feature.
Pool
Guests frequently mention the pool as being lovely, cozy and welcoming with several reviews highlighting a good pool area and ample spots for relaxation. The pool area itself is noted to be well-designed and spacious, contributing to a pleasant atmosphere. Some reviews particularly appreciate that loungers are available, even in the shade and the presence of a bar adds to the convenience.
However, there are some points of concern that guests commonly note. The pool can become overcrowded and there seems to be a shortage of sunbeds and loungers, sometimes broken, which can make it hard to find a comfortable spot. Additionally, the pool is sometimes described as small and outdated with issues such as slippery tiles and loose railings posing potential safety hazards.
Despite these drawbacks, many guests find the pool experience at Grand Hotel Panoramic enjoyable overall, emphasizing the cleanliness and aesthetic appeal of the pool area as major highlights of their stay.
Parking
However, there are a few concerns. Some guests found the parking space insufficient at times, especially when the hotel is busy, which can lead to limited availability and crowded conditions. For those needing extra security, a basement garage for a few cars is available, though its capacity is quite limited.
Overall, the wide range of free parking options, both on and off-site, provide a sense of convenience and ease for most visitors, contributing to a positive experience at Grand Hotel Panoramic.
Family
The hotel stands out for its very friendly and professional staff, who go the extra mile to make stays enjoyable. For instance, the hotel’s owning family frequently interacts with guests and even treats them to special dishes not listed on the menu at no extra cost.
Families can enjoy shared common areas and a charming pool and spa, although it's worth noting that some non-guest family members may also be using these facilities. Despite occasional noise from other families and school trips, the hotel maintains a cozy and inviting environment. Overall, Grand Hotel Panoramic is perfect for family stays, offering an enjoyable base to explore the beautiful region of Tuscany.
4 Star
The overall condition of the hotel seems to need some revitalization with rooms being too hot and the quality of amenities, including the bathrooms, not meeting the anticipated standards. Some guests even suggested that the hotel deserves more of a three-star rating rather than four. Additionally, the inconsistent and poor wifi service was mentioned as not befitting a hotel of this supposed caliber.
However, it's worth noting that for stays around 100-110 euros, there were fewer complaints, implying some level of cost-effectiveness at this price point. Nonetheless, many felt that for higher rates, the value proposition did not hold up. In summary, while the Grand Hotel Panoramic carries a four-star label, it seems to fail in delivering the expected quality and experience that one would anticipate from such a rating.
Business
Outdoor Pool
Honeymoon
Upon arrival, guests have occasionally been upgraded to superior suites, enhancing their experience with additional space and spotless accommodations. The hotel's attention to detail includes fulfilling specific requests such as a cold bottle of prosecco, which adds a special touch to the celebration. The wonderful staff are repeatedly highlighted for their exceptional service, making guests feel like royalty during their stay. Overall, Grand Hotel Panoramic is highly recommended for those seeking a memorable and romantic honeymoon or anniversary destination.
Romantic
Dog Friendly
Pet owners can rest easy knowing that their furry friends are well received by the hotel staff. The ease of taking care of dog's needs at any hour adds to the convenience. Additionally, travelers have the benefit of being able to safely store bicycles in an extra room with charging facilities available for E-bikes, enhancing the experience for those on active holidays. Overall, 'Grand Hotel Panoramic' offers a pleasant stay for both humans and their animal companions.
Yes, Grand Hotel Panoramic has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Grand Hotel Panoramic.
Yes, Grand Hotel Panoramic welcomes dogs.
Yes, parking facilities are available at Grand Hotel Panoramic.
No, Grand Hotel Panoramic doesn't have a gym.
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