Quality Inn & Suites Montebello - Los Angeles
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Summary of reviewsQuality Inn & Suites Montebello - Los Angeles offers an attractive location for travelers seeking convenience and accessibility. Positioned just off the freeway in Montebello, it provides easy access to popular attractions such as Disney, Universal Studios, Griffith Park, and the Walk of Fame, all within a reasonable drive. Guests also appreciate the nearby Citadel Mall and various dining options. However, some have noted issues with homelessness in the area.
The hotel serves a complimentary breakfast that many guests find enjoyable, with hot options like scrambled eggs, fried potatoes, and ground meat. While generally satisfying, some guests suggest improvements in variety and freshness. Occasional feedback mentions the food's temperature and blandness, but overall, the breakfast is valued for providing a solid start to the day.
The rooms are praised for their spaciousness and amenities, including a refrigerator, microwave, and cable TV, beneficial for extended stays. Despite some remarks on outdated furnishings and cleanliness issues, guests generally find the rooms comfortable. The hotel’s advantageous location enhances its appeal, although there are consistent concerns about unpleasant odors and occasional cleanliness lapses.
Cleanliness is a mixed aspect, with some areas commendably clean and others, especially hallways and rooms, often smelling of cigarette smoke and marijuana. Maintenance issues and computer problems at check-in have also been reported, highlighting a need for consistent upkeep to ensure guest satisfaction.
Staff at the hotel are frequently praised for their friendliness and helpful service. From check-in to breakfast, the front desk personnel, particularly Carlos, receive commendation for their promptness and accommodating nature. This professionalism and attentiveness contribute positively to the guest experience, making for a warm and welcoming atmosphere throughout their stay.
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The hotel serves a complimentary breakfast that many guests find enjoyable, with hot options like scrambled eggs, fried potatoes, and ground meat. While generally satisfying, some guests suggest improvements in variety and freshness. Occasional feedback mentions the food's temperature and blandness, but overall, the breakfast is valued for providing a solid start to the day.
The rooms are praised for their spaciousness and amenities, including a refrigerator, microwave, and cable TV, beneficial for extended stays. Despite some remarks on outdated furnishings and cleanliness issues, guests generally find the rooms comfortable. The hotel’s advantageous location enhances its appeal, although there are consistent concerns about unpleasant odors and occasional cleanliness lapses.
Cleanliness is a mixed aspect, with some areas commendably clean and others, especially hallways and rooms, often smelling of cigarette smoke and marijuana. Maintenance issues and computer problems at check-in have also been reported, highlighting a need for consistent upkeep to ensure guest satisfaction.
Staff at the hotel are frequently praised for their friendliness and helpful service. From check-in to breakfast, the front desk personnel, particularly Carlos, receive commendation for their promptness and accommodating nature. This professionalism and attentiveness contribute positively to the guest experience, making for a warm and welcoming atmosphere throughout their stay.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Location of the pool: Outdoor pool
Is it a pool of special type?
Heated pool
Answers last updated by Quality Inn & Suites Montebello - Los Angeles
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Quality Inn & Suites Montebello - Los Angeles offers a location that appeals to many travelers, especially those looking for convenience and accessibility. Situated right off the freeway, the hotel is centrally located in Montebello, making it easy for guests to navigate the area. It's a strategic spot for those wanting to explore popular attractions such as Disney, Universal Studios, Griffith Park, and the famous Walk of Fame, all within a reasonable driving distance, typically around 45 minutes. For guests interested in shopping, the nearby Citadel Mall provides a variety of outlets to explore. While the location is praised for its convenience, the area does have an issue with homelessness, which some guests have noticed. Additionally, the hotel is close to various restaurants and shopping centers, adding to its appeal for those seeking nearby amenities.
Quality Inn & Suites Montebello - Los Angeles offers a complimentary breakfast that receives mixed feedback from guests. Many find the breakfast enjoyable and satisfying, with hot options available that some appreciate for being filling. The staple offerings include scrambled eggs, fried potatoes, and ground meat, consistently served every day. While several guests appreciate the breakfast, suggesting it's generally good, there are noted areas for improvement. Some guests express a desire for greater variety, pointing out that the breakfast can be monotonous and lacking in fresh items, such as fruit. Additionally, there are occasional concerns about the temperature and blandness of the food. Overall, the breakfast service is praised for providing a solid start to the day, although a few improvements could enhance the experience further.
The rooms at Quality Inn & Suites Montebello - Los Angeles are noted for their spacious size, featuring essentials such as a refrigerator, microwave, and cable TV, which can be particularly beneficial for longer stays. Despite some comments on outdated furnishings and issues with cleanliness, many guests found the rooms to be comfortable. The hotel enjoys a good location, adding to its appeal for travelers. However, consistent mentions of unpleasant odors and occasional cleanliness concerns might be something to consider. While the reviews point to these mixed experiences, many guests appreciated the friendly and courteous nature of most of the staff.
Quality Inn & Suites Montebello - Los Angeles provides a mixed experience in terms of cleanliness. Some guests have noted that certain areas of the hotel are exceptionally clean and comfortable, including the rooms which are described as extremely clean. The exterior of the hotel receives positive remarks for being beautiful, reflecting a welcoming facade. However, challenges arise within the interior spaces, as hallways and rooms are reported to frequently smell of cigarette smoke and marijuana, creating an unpleasant environment. Maintenance issues further contribute to dissatisfaction, with multiple complaints about dirty areas and broken or non-working facilities. The process of checking in has faced scrutiny due to computer issues leading to extended waiting times. These contrasting viewpoints highlight a need for consistency in maintaining the property to ensure all guests enjoy a comfortable and clean stay.
Visitors to Quality Inn & Suites Montebello - Los Angeles often highlight the friendly and supportive nature of the hotel staff. Guests frequently commend the excellent service they receive from the moment of check-in, throughout their stay, and during breakfast. The front desk personnel receive particular praise for their promptness and helpfulness, with a special mention for Carlos, who is noted for being especially friendly and accommodating. Despite some concerns about specific encounters, the overall impression is of a team that is professional, attentive, and dedicated to enhancing the guest experience. Even in shared dining areas, staff interactions are described as positive, contributing to a warm and welcoming atmosphere during visitors' stays.
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Yes, Quality Inn & Suites Montebello - Los Angeles has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Quality Inn & Suites Montebello - Los Angeles.
No, Quality Inn & Suites Montebello - Los Angeles doesn't allow dogs.
Yes, parking facilities are available at Quality Inn & Suites Montebello - Los Angeles.
Yes, Quality Inn & Suites Montebello - Los Angeles has a gym.
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