Hotel Navegadores
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Summary of reviewsHotel Navegadores is distinguished by its exceptional location, just a short walk from both the beach and the city center, providing easy access to bars, shops and restaurants. The tranquil surroundings offer a peaceful retreat despite the hotel's proximity to Monte Gordo's bustling attractions. Guests appreciate the convenience of ample parking, easy access to public transportation and the friendliness of the helpful staff who contribute positively to the overall experience.
The breakfast experience is mixed but often appreciated for its completeness and variety, including a good selection of breads, fresh fruit and pastries. The breakfast staff is friendly and efficient, enhancing the morning meal for many guests. However, instances of poor variety, quality issues and disorganization during service suggest room for improvement to meet the standards expected from a four-star establishment.
Dinner service generally receives criticism for its poor quality and limited variety with many guests finding the buffet small and repetitive. There are frequent complaints about cold dishes and insufficient replenishment. Despite a few positive remarks about specific well-prepared meals, the overall dinner experience is disappointing for most guests.
The rooms at Hotel Navegadores are noted for their spaciousness and comfort with amenities like air conditioning, fridges and functional bathrooms, alongside daily cleaning services. However, the inconsistency in room maintenance and cleanliness detracts from this with some spaces appearing outdated and plagued by bad odors, faulty appliances and poor soundproofing.
Cleanliness within the hotel presents a mixed picture with common areas like the pool and public spaces generally praised for their maintenance. In contrast, some guests report unacceptable conditions in their rooms upon arrival, including dirty floors and bathrooms. The inconsistency in cleaning services during stays also contributes to a less favorable perception.
The hotel's staff are a primary highlight, frequently described as friendly, professional and attentive. Guests regularly commend the supportive and efficient service, particularly in reception and dining areas, although a few isolated incidents of unfriendliness and slow service have been noted.
WiFi service at the hotel is challenging with reliable connectivity mostly confined to common areas. The signal in rooms often proves weak or unstable, frustrating guests who need consistent internet access.
The spa facilities at Hotel Navegadores are highly regarded, featuring a well-maintained gym, jacuzzi, sauna and solarium. Spa services like massages receive positive mentions for quality, although the mandatory swim caps and additional charges after certain hours can be inconvenient.
The gym is equipped with a range of fitness equipment and is generally well-maintained, offering a decent environment for workouts. However, restricted opening hours and occasional equipment issues limit its utility for some guests.
The hotel's swimming pool area is a standout feature with a large, well-maintained pool praised for providing a relaxing spot for guests. The indoor pool, in particular, is appreciated for its utility during adverse weather conditions. Despite a few concerns over pool temperature and occasional cleanliness issues, the pool area remains a significant asset of the hotel.
Proximity to the beach is another major draw with guests valuing the hotel's short walking distance from the beautiful shoreline, enhancing their holiday experience.
In summary, Hotel Navegadores offers an excellent location with easy access to local attractions and beachside relaxation. While the hotel impresses with its spacious rooms, friendly staff and well-maintained recreational areas, areas such as dining quality, room maintenance and WIFI connectivity still require significant improvement.
Categories
The breakfast experience is mixed but often appreciated for its completeness and variety, including a good selection of breads, fresh fruit and pastries. The breakfast staff is friendly and efficient, enhancing the morning meal for many guests. However, instances of poor variety, quality issues and disorganization during service suggest room for improvement to meet the standards expected from a four-star establishment.
Dinner service generally receives criticism for its poor quality and limited variety with many guests finding the buffet small and repetitive. There are frequent complaints about cold dishes and insufficient replenishment. Despite a few positive remarks about specific well-prepared meals, the overall dinner experience is disappointing for most guests.
The rooms at Hotel Navegadores are noted for their spaciousness and comfort with amenities like air conditioning, fridges and functional bathrooms, alongside daily cleaning services. However, the inconsistency in room maintenance and cleanliness detracts from this with some spaces appearing outdated and plagued by bad odors, faulty appliances and poor soundproofing.
Cleanliness within the hotel presents a mixed picture with common areas like the pool and public spaces generally praised for their maintenance. In contrast, some guests report unacceptable conditions in their rooms upon arrival, including dirty floors and bathrooms. The inconsistency in cleaning services during stays also contributes to a less favorable perception.
The hotel's staff are a primary highlight, frequently described as friendly, professional and attentive. Guests regularly commend the supportive and efficient service, particularly in reception and dining areas, although a few isolated incidents of unfriendliness and slow service have been noted.
WiFi service at the hotel is challenging with reliable connectivity mostly confined to common areas. The signal in rooms often proves weak or unstable, frustrating guests who need consistent internet access.
The spa facilities at Hotel Navegadores are highly regarded, featuring a well-maintained gym, jacuzzi, sauna and solarium. Spa services like massages receive positive mentions for quality, although the mandatory swim caps and additional charges after certain hours can be inconvenient.
The gym is equipped with a range of fitness equipment and is generally well-maintained, offering a decent environment for workouts. However, restricted opening hours and occasional equipment issues limit its utility for some guests.
The hotel's swimming pool area is a standout feature with a large, well-maintained pool praised for providing a relaxing spot for guests. The indoor pool, in particular, is appreciated for its utility during adverse weather conditions. Despite a few concerns over pool temperature and occasional cleanliness issues, the pool area remains a significant asset of the hotel.
Proximity to the beach is another major draw with guests valuing the hotel's short walking distance from the beautiful shoreline, enhancing their holiday experience.
In summary, Hotel Navegadores offers an excellent location with easy access to local attractions and beachside relaxation. While the hotel impresses with its spacious rooms, friendly staff and well-maintained recreational areas, areas such as dining quality, room maintenance and WIFI connectivity still require significant improvement.
Hotel near Golf Courses
The hotel lists a golf course within 3 km as an available activity, offering convenient access to nearby golfing opportunities for guests.
Hotel near The Beach
Situated on Avenida da Catalunha in Monte Gordo, this hotel is a short walk from the beach. Its location offers convenient access for beach activities and relaxation.
Family Friendly Hotel
Located in Monte Gordo, this hotel is a few minutes' walk from the beach and offers comfortable rooms along with a swimming pool, making it suitable for families.
Hotel with Swimming Pool
This hotel provides both indoor and outdoor pool options. There is also a health club, sauna, and jacuzzi available.
Indoor Pool Pool Lap Lanes
Hotel with Parking
This hotel provides convenient nearby parking for guests. Some guests have highlighted the convenience of nearby parking and a few instances of free parking.
EV charging stations
Cheap Hotel
Offers an indoor pool and is located near Monte Gordo. It provides a balance of affordability and amenities.
Accessible Hotel
This hotel offers facilities for disabled guests, including a lift for access to upper floors. Bathrooms are equipped with an emergency cord, lower bathroom sinks, and grab rails around the toilet. It is wheelchair accessible and features dedicated bathrooms and toilets for disabled guests.
Hotel with Gym
The health club includes a gym, sauna, Turkish bath, jacuzzi and indoor pool. It also offers 2 squash courts.
4-Star Hotel
The renovated Hotel Navegadores offers a covered swimming pool as well as a health club and a Spa. Free WiFi and private parking is available. The ample on-site restaurant features a buffet service at breakfast, and dinner.
Hotel with Pool Lap Lanes
Located in Monte Gordo, this hotel may offer a pool suitable for lap swimming. It is a good choice for those who want to stay active while visiting Monte Gordo.
Hotel with Indoor Pool
Hotel Navegadores offers an indoor pool as part of its spa and health club facilities. Additional amenities in this area include a sauna, steam room, and hot tub, providing a range of options for relaxation and well-being.
Hotel with EV Charging Stations
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Business Hotel
About Hotel Navegadores
License: 1610
Guest Reviews
Location
Guests appreciate the tranquility of the area, which allows for a peaceful retreat despite being close to the bustling center. The hotel's surroundings are lauded for their cleanliness and the spacious public areas such as the pool and the jacuzzi, offering ample recreational opportunities.
The convenience of ample parking and quick access to public transportation further enhances the hotel's appeal. Many guests highlight the friendly and helpful staff, adding to the overall positive experience.
While the facilities and decor may show signs of age, the prime location near the beach and the town's main amenities often outweighs these drawbacks. Ideal for those who wish to enjoy both serenity and the vibrant local scene, Hotel Navegadores stands out as a well-located and practical option for various types of travelers.
Breakfast
However, there were significant criticisms as well. Several guests mentioned the lack of variety and poor quality of some products, particularly noting issues with the fruit selection, yogurt options and the coffee. Repeated comments about breakfast being disorganized with delays in replenishing food items and managing queues were also common. Other negative points included the breakfast being repetitive, insufficient in quantity at times and not meeting the expectations of a four-star hotel, especially considering the additional cost for some guests.
In summary, while the breakfast at Hotel Navegadores has elements that are appreciated by some, many guests feel that there is room for improvement, particularly in terms of variety organization and quality of offerings.
Dinner
The dinner options were often described as disappointing, scarce and repetitive with specific critiques pointed at the overuse of fried foods and a lack of fresh choices. Additionally, there were issues with the dinner's value for money, as guests felt the meals were expensive given their quality. Several reviewers mentioned that meals were served as set menus instead of buffets when the hotel had fewer guests, which further limited choices.
Service during dinner time also left much to be desired with crowded meal times and poorly managed lines. Drinks were not included in the buffet, which was another source of dissatisfaction for many guests. Despite these drawbacks, there were occasional remarks about individual meals being satisfying, though these were exceptions rather than the rule.
Overall, the dinner experience at Hotel Navegadores seems to fall short in terms of both variety and quality, leaving much room for improvement, particularly in consistency and service management.
Rooms
However, inconsistency in room maintenance and cleanliness was a recurring issue. Many rooms showed signs of being outdated and in need of renovation with old furniture, damaged fixtures and poor soundproofing. Issues like bad odors, sewer smells and uncleaned areas were noted, detracting from the overall experience. Some rooms had faulty appliances, such as non-working fridges and TVs with limited channels.
Comfort seemed to be a strong suit with comments on cozy beds and clean showers, yet these were overshadowed at times by reports of discomfort, from dirty appearances to noisy bed protectors. Maintenance staff response and replenishing essentials like soap, shampoo and towels seemed sporadic.
In summary, while the rooms at Hotel Navegadores offer generous space and potential comfort, attention to consistent cleanliness, maintenance and updates could greatly enhance the guest experience. A stay here might turn out well if visitors are fortunate to land a well-maintained room, but there's a notable risk of encountering several inconveniences.
Beds
However, numerous reviews also point to significant shortcomings. A recurring sentiment was about the uncomfortable and outdated mattresses with mentions of bad beds, terrible mattresses and super uncomfortable beds. Some guests particularly noted issues like a noisy plastic protector on the mattress and bed sheets that smelled like mold, which detracted from the sleep quality. Others mentioned that the mattresses were too narrow, hard and old, negatively impacting the overall comfort.
The mixed feedback suggests an inconsistent experience in terms of bed quality, where some guests enjoyed a luxurious and restful sleep, while others faced discomfort due to outdated and worn-out bedding. The contrast in guest experiences underscores the importance for the hotel to address these disparities to ensure a more uniformly comfortable stay.
Cleanliness
However, the reviews highlight considerable inconsistencies in the cleanliness standards. Numerous guests expressed disappointment with the condition of their rooms upon arrival, citing issues such as dirty floors, dust and leftover hair. There were also specific complaints about bathrooms with some describing them as unsanitary with dirty bathtubs and soap dishes. The terraces and balconies were mentioned as needing more attention, often found with dust, spiderwebs and stains.
Several reviewers pointed out that while common areas like hallways were generally clean, the overall maintenance of the hotel, including furniture and amenities, left much to be desired. Some reviews noted minimal hygiene product replenishing and lack of adequate room cleaning during their stay. Instances of ants and other insects in rooms were also mentioned.
Another recurring issue was the inconsistency in service with some guests experiencing great cleanliness and others finding their rooms poorly cleaned or not cleaned at all during their stay. Specific negative mentions included dirty mirrors, stained bedspreads and refrigerators with hair inside.
The cleaning of the locale's common spaces, such as elevators and the pool area, received mixed reviews with some guests describing them as clean and well-maintained, while others saw a need for significant improvement.
In summary, while some guests found their stay at Hotel Navegadores clean and comfortable, many others encountered cleanliness issues that suggest a need for more consistent and thorough cleaning practices throughout the hotel.
Staff
However, mixed feedback also emerged with a few isolated incidents where staff were perceived as unfriendly, unprofessional or unavailable. Specific complaints include bar and restaurant staff lacking empathy, receptionists being occasionally rude and instances of staff moving sluggishly. There's a noted deficiency in managing breakfast services with reports of staff unable to keep up with demand and exhibiting an unwelcoming attitude.
Despite these few negative encounters, the prevailing sentiment is of a team that strives to deliver excellent service with many guests recognizing the overall friendly and helpful nature of the hotel staff. The significant positive feedback underscores the consistent effort from the hotel's employees to enhance the guest experience through warm and professional service. Overall, the staff at Hotel Navegadores are a key highlight, contributing positively to the guest experience despite areas that could benefit from improvement.
Wi-Fi
Spa
Gym
However, the gym does present some inconsistencies. Issues such as old, out-of-order and neglected exercise equipment have been noted. Additionally, there are limited opening hours with the gym often only accessible in the afternoon from 2pm and use is free only until 5pm. This scheduling has been a point of frustration for some guests, who find it restrictive. Despite its underuse and these operational quirks, the gym is a noteworthy feature of the hotel, especially when fully functional.
Pool
The surroundings of the pool, including the sunbeds and recreational areas, also receive praise for being pleasant and clean. Guests find the pool area to be a relaxing environment with amenities like jacuzzis and access to a sauna adding to the overall enjoyment.
There are a few mentions of the pool being too cold for some guests' tastes, especially the indoor pool. However, this does not seem to detract significantly from the overall positive experience. Additionally, while a small number of reviews noted issues like a temporary smell or cleanliness concerns, the majority praised the pool and its surroundings for their upkeep and appeal.
Overall, Hotel Navegadores provides a delightful pool experience with both indoor and outdoor options, comfortable relaxation areas and additional wellness facilities like jacuzzis that enhance the guest experience. The pool area is evidently a highlight of the hotel, offering a spot for leisure and relaxation that many guests have enjoyed.
Beach
Parking
Family
The hotel offers a welcoming family atmosphere with family rooms that are particularly appreciated for their cleanliness and suitability for small families. A children's pool and a kids club are some of the activities available, ensuring that young guests have plenty to do.
For parents, the hotel provides practical amenities such as safe parking and while some guests noted the absence of in-room equipment like coffee makers or refrigerators, many found the overall accommodations to be very comfortable and cozy.
In summary, Hotel Navegadores excels in creating a relaxing environment for families with numerous positive experiences revolving around its family-centric services and activities. Despite a few minor drawbacks, such as occasional issues with room furnishings and breakfast pricing, it remains a popular choice for those seeking a peaceful and engaging family vacation.
4 Star
Several reviews emphasize the inadequacy of the breakfast, describing it as limited and basic with little variety. This falls far short of the expectations for a hotel of its claimed category. Issues with the quality-price ratio also emerged with patrons feeling that the services and conditions offered do not justify the hotel's pricing structure for a four-star facility.
Additional concerns were raised about the hotel’s overall maintenance and outdated amenities, indicating that it does not live up to its advertised standards. Guests also reported problems with bedding and laundry services, further contributing to a general sense of disappointment. Overall, the feedback suggests that Hotel Navegadores needs significant improvements to align with the expectations of a genuine four-star hotel experience.
Business
Accessible
Indoor Pool
Yes, Hotel Navegadores has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.
Yes, a spa is available at Hotel Navegadores.
No, Hotel Navegadores doesn't allow dogs.
Yes, parking facilities are available at Hotel Navegadores.
Yes, Hotel Navegadores has a gym.
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