Termes Montbrio Hotel & Spa
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Summary of reviewsTermes Montbrio Hotel & Spa is celebrated for its excellent location, nestled in a serene area near the town of Montbrió, offering easy access to the coast, mountains and local attractions like Port Aventura. Guests enjoy its peaceful ambiance, thanks to beautifully maintained gardens and a spacious park. The hotel’s proximity to Reus, Cambrils, Salou and major roads makes it well-connected while retaining a tranquil atmosphere.
The breakfast experience is highly praised for its quality, variety and generous offerings, especially the fresh orange juice and selection of charcuterie, despite occasional criticisms concerning the organization and cost. Dinner at the hotel's restaurant receives mixed feedback; while many appreciated the excellent food and friendly service, some guests found the menu options limited and overpriced.
Rooms at Termes Montbrio are generally appreciated for their spaciousness and cleanliness with many enjoying the large beds and beautiful garden views. However, recurring mentions of dated furniture and maintenance issues indicate a need for renovation. Despite these concerns, the hotel staff, notably individuals such as Hicham at the reception and Gemma at the spa, are commended for their friendliness and professionalism, significantly enhancing the guest experience.
Cleanliness is another mixed point with many guests noting the general cleanliness of rooms and common areas, though issues with stained carpets and outdated furnishings detract from the overall experience. Additionally, free WiFi is provided, but many guests have noted its inconsistent performance.
The spa offers an impressive range of options, including multiple pools and water jets and is praised for its relaxing atmosphere and professional staff. However, crowding, noise and maintenance issues have been noted, along with the high cost of access. The pool areas are a highlight, especially the spacious outdoor pool set in beautiful gardens, but maintenance and temperature control issues need addressing.
Parking facilities are largely satisfactory with ample free parking and options for electric vehicle charging. Some guests noted minor issues with the condition of the outdoor areas and the need for better maintenance.
Termes Montbrio Hotel & Spa is a family-friendly destination with spacious rooms, ample play areas and a welcoming environment. The hotel allows pets, adding to its appeal for families, despite some closed facilities and areas needing maintenance.
Overall, Termes Montbrio Hotel & Spa offers a charming retreat with excellent staff, beautiful gardens and a relaxing environment, though updates and better maintenance would enhance the overall guest experience.
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The breakfast experience is highly praised for its quality, variety and generous offerings, especially the fresh orange juice and selection of charcuterie, despite occasional criticisms concerning the organization and cost. Dinner at the hotel's restaurant receives mixed feedback; while many appreciated the excellent food and friendly service, some guests found the menu options limited and overpriced.
Rooms at Termes Montbrio are generally appreciated for their spaciousness and cleanliness with many enjoying the large beds and beautiful garden views. However, recurring mentions of dated furniture and maintenance issues indicate a need for renovation. Despite these concerns, the hotel staff, notably individuals such as Hicham at the reception and Gemma at the spa, are commended for their friendliness and professionalism, significantly enhancing the guest experience.
Cleanliness is another mixed point with many guests noting the general cleanliness of rooms and common areas, though issues with stained carpets and outdated furnishings detract from the overall experience. Additionally, free WiFi is provided, but many guests have noted its inconsistent performance.
The spa offers an impressive range of options, including multiple pools and water jets and is praised for its relaxing atmosphere and professional staff. However, crowding, noise and maintenance issues have been noted, along with the high cost of access. The pool areas are a highlight, especially the spacious outdoor pool set in beautiful gardens, but maintenance and temperature control issues need addressing.
Parking facilities are largely satisfactory with ample free parking and options for electric vehicle charging. Some guests noted minor issues with the condition of the outdoor areas and the need for better maintenance.
Termes Montbrio Hotel & Spa is a family-friendly destination with spacious rooms, ample play areas and a welcoming environment. The hotel allows pets, adding to its appeal for families, despite some closed facilities and areas needing maintenance.
Overall, Termes Montbrio Hotel & Spa offers a charming retreat with excellent staff, beautiful gardens and a relaxing environment, though updates and better maintenance would enhance the overall guest experience.
Hotel near Golf Courses
A spa hotel located in Montbrió del Camp, offering a short driving distance to Club de Golf Reus Aigüesverdes.
Hotel with Spa
Awarded as the best resort & spa in Europe, this hotel offers a revitalizing experience with internationally recognized natural mineral-medicinal waters. It features the Aquatonic, a luxury thermal hotel offering first-class treatments.
Hotel with Outdoor Pool
Termes Montbrio Hotel & Spa features a large outdoor pool and an indoor thermal pool. The outdoor pool is open seasonally from mid-June to mid-September.
Hotel with Indoor Pool
Offers a comprehensive thermal spa experience with an indoor pool and various treatments. Provides a relaxing and rejuvenating getaway focused on wellness.
Hotel with EV Charging Stations
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
4-Star Hotel
Guest Reviews
Termes Montbrio Hotel & Spa boasts an excellent location that consistently receives praise from its guests. Nestled in a peaceful area, the hotel offers a tranquil retreat close to the town of Montbrió, providing easy access to the local village and its amenities. Visitors appreciate the proximity to the coast, mountains and notable attractions such as Port Aventura, making it a versatile base for exploring the region.
The hotel's surroundings are equally commendable, featuring beautifully maintained gardens and a spacious park that contribute to its serene atmosphere. The gardens and outdoor spaces are particularly favored for their tranquility and picturesque views, enhancing the overall experience for guests seeking relaxation and a connection with nature.
In addition to its prime location, the hotel is within convenient driving distance of Reus, Cambrils and Salou, as well as highways and major roads, offering good connectivity for travelers. Despite being slightly outdated, the hotel maintains its charm and high standards, delighting guests with its clean rooms and ample facilities.
Overall, Termes Montbrio Hotel & Spa is recognized as an ideal spot for those looking to escape the hustle and bustle of the city, unwind in a beautiful natural setting and enjoy the cultural and recreational activities the region has to offer.
'Termes Montbrio Hotel & Spa' offers a highly regarded breakfast experience, frequently described as excellent, very good, generous and complete. Many guests appreciate the varied and abundant buffet that caters to different tastes and dietary needs with special mentions of fresh orange juice and a nice selection of charcuterie. The breakfast is often highlighted for its quality, variety and the overall pleasant ambiance of the dining space.
Despite the accolades, some guests have noted areas for improvement. Criticisms include overpriced breakfast costs, occasional poor organization of the buffet and issues with the quality of certain items such as fruit juices and coffee. Some guests experienced inconsistencies in the breakfast offerings between weekdays and weekends with reports of slow replenishment during busy times.
Nonetheless, the majority of feedback attests to a satisfying breakfast experience enhanced by diligent staff, making it a notable feature of the hotel stay.
The dinner experience at Termes Montbrió Hotel & Spa's restaurant garners mixed reviews from its guests. On the positive side, many found the food to be delicious, particularly noting the excellent quality of dishes and the friendly service. The menu, while often cited as expensive, was praised by some for being well-priced and offering high-quality cuisine. Several guests enjoyed the dinners, describing them as great, well-taken care of and worthy of recommendation, especially for families with children. Special highlights include perfect evening meals and delectable food items like lobster paella.
However, the restaurant drew criticism for its limited menu options with some feeling the choices were repetitive and unvaried. The buffet option was notably disappointing for many, described as very poor in quality and variety with complaints about its high price. The fixed menu, while tasty for some, was seen as inflexible and overly pricey relative to the quality. Issues such as slow service, a noisy environment and lack of care further detracted from the dining experience. Despite these fluctuations in quality, the restaurant's efforts in friendly service and some standout dishes kept a balanced perspective among guests.
Termes Montbrió Hotel & Spa offers spacious and generally comfortable rooms, often highlighted for their size and cleanliness. Many guests appreciated the room layouts with some featuring very large beds and beautiful views, particularly of the hotel's well-maintained, fairy-tale-like gardens. Several reviews noted the rooms were clean with a good sitting area and provided a peaceful, soundproofed environment, fostering a restful stay.
However, there are recurring mentions of dated and worn-out furniture with many rooms showing signs of needing renovation. Some guests reported issues like non-functioning air conditioning, stained carpets and outdated décor, which detracted from the overall experience. Although the rooms are praised for their spaciousness and some modern comforts, the need for modernization is a common theme. Maintenance issues such as leaky faucets, broken chairs and a general lack of upkeep in some rooms were also pointed out.
While the staff is often commended for being kind, attentive and providing good service, there are instances of long check-in times and miscommunications about room details and amenities. The breakfast received positive remarks for its variety, though some felt the price did not match the quality.
Overall, Termes Montbrió Hotel & Spa has the potential for a refined stay with its spacious rooms and beautiful gardens, but attention to maintenance and modernization would significantly enhance the guest experience.
Termes Montbrio Hotel & Spa offers mixed reviews when it comes to their bedding experience. On the positive side, many guests praised the beds as being very large and extremely comfortable with some describing them as giant, immense and super comfortable. Comfortable bedding and the overall spaciousness of family rooms were frequently highlighted and many found the sleeping arrangements quite satisfactory.
However, the feedback wasn't universally glowing. Several guests found the beds to be either too hard or not supportive enough, leading to discomfort and disrupted sleep. There were recurrent mentions of uncomfortable pillows and spring mattresses that induced back pain for some visitors. Additionally, the combination of two single beds to form a double bed did not sit well with everyone.
Rooms seem to offer a charming, albeit slightly dated, classic decor which some found comfortable, but there were calls for modernization, particularly regarding the renewal of mattresses and the removal of carpets. While there are significant positives in terms of bed size and initial comfort for some, consistently maintaining the quality of bedding and ensuring it meets guests' expectations could enhance the overall experience at the hotel.
Termes Montbrio Hotel & Spa offers a mixed experience on cleanliness. Many guests found the rooms spacious, luminous and notably clean, which gave them a sense of comfort and peace. The hotel facilities and common areas also generally maintained good cleanliness standards, which was appreciated by visitors.
However, there are several critical issues noted by guests. The carpets, both in rooms and hallways, were frequently mentioned as stained and dirty, indicating a need for replacement. Some bathrooms had mold, particularly around the bathtubs and other areas suffered from outdated furnishings and fixtures. The hotel appears to be in decline with several comments on the aged and neglected state of various amenities and the overall facility, including the pool and garden areas. Additionally, the Turkish bath and some exterior sections were particularly unclean.
The overall maintenance of the hotel seems to be lacking, as many felt the establishment could benefit from a significant update and better upkeep. Despite these negatives, the staff were generally seen as clean and friendly, contributing positively to the experience. The cleanliness of the rooms themselves was frequently praised, suggesting that while the hotel as a whole may need attention, individual rooms still provide a comfortable environment for guests.
Termes Montbrio Hotel & Spa boasts a friendly and attentive staff, contributing significantly to the overall positive guest experience. The reception, spa and restaurant teams are frequently mentioned for their exemplary professionalism and kindness. Many guests found the staff to be very friendly, helpful and accommodating, enhancing the warmth of their stay.
Particularly noteworthy are individual staff members, such as Hicham at the reception and Gemma, a masseuse at the spa, who are highlighted for their exceptional service. The waiters and housekeeping staff are also praised for their attentiveness and efficiency. Guests frequently describe the staff's approach as very attentive, correct and professional, creating an inviting atmosphere.
While there are numerous commendations, some guests mentioned issues with certain staff members, describing experiences of unfriendliness and lack of professionalism, especially among some receptionists and cafeteria staff. These comments, however, are contrasted by many others praising the attentive and efficient service across the hotel.
On the whole, the hotel staff's dedication to providing a pleasant and welcoming environment stands out, supported by positive remarks on their interaction with both people and pets, making the Termes Montbrio Hotel & Spa a desirable destination for many travelers.
The Termes Montbrio Hotel & Spa offers a generally pleasant experience, though there seem to be recurring issues with the wifi connection. While many guests enjoyed their stay and found the rooms comfortable, the lack of reliable internet access was frequently noted as a drawback. It appears that the wifi did not work consistently, which might be a concern for those who need to stay connected, be it for work or leisure. Despite these challenges, the overall ambiance and offerings of the hotel stand out, making it a notable choice for visitors seeking relaxation with the caveat that they might encounter some inconvenience if internet access is a priority.
Termes Montbrió Hotel & Spa offers a mixed experience when it comes to its spa facilities. Guests commonly praise the Aquatonic center for its impressive range of options, such as multiple pools, jets, Jacuzzis and the medicinal properties of the water. The Aquatonic garden and thermal activities also receive high marks, contributing to a relaxing and therapeutic atmosphere. Visitors particularly enjoyed the spa's services like massages with special mention of the professionalism and friendliness of the staff.
However, despite these positive aspects, there are notable drawbacks. The spa facilities are often described as crowded, noisy and in need of significant maintenance and renovation. Issues such as cold water, several non-functional amenities and overall wear and tear are frequently reported. The high cost of accessing the spa is another common point of criticism with many feeling that the overall experience does not match the price.
In summary, while the Termes Montbrió Hotel & Spa has appealing features and offers potentially beneficial health treatments, it falls short in meeting some logistical and maintenance expectations. Potential visitors might find the experience either delightfully relaxing or somewhat disappointing, depending on their expectations and the specific conditions during their stay.
Termes Montbrio Hotel & Spa boasts both indoor and outdoor pools, which contribute significantly to its appeal. The outdoor pool is spacious and clean, offering a delightful environment for relaxation. Guests frequently enjoy the pool, especially in the presence of the attentive pool boy, Andreu. The setting, accentuated by beautiful gardens, enhances the overall experience.
However, there are notable drawbacks. The outdoor pool, while large, requires increased cleaning and maintenance, as some guests reported encountering debris and even a dead lizard. Additionally, both pools have been described as cold with the indoor pool being particularly chilly during winter months. The pool facilities have inconsistent availability, often closing as early as 7 PM, which many find inconvenient.
Overall, the pool areas at Termes Montbrio Hotel & Spa are generally appreciated for their potential as relaxing spots and their aesthetic appeal, but they would benefit from better maintenance and extended hours to enhance guest satisfaction.
Termes Montbrio Hotel & Spa offers a mixed experience when it comes to parking facilities. Guests appreciated the ample availability of free parking spaces, making it convenient to park at the door or within a large outdoor parking area. The presence of a spacious, free and well-maintained parking lot was frequently noted, along with the added benefit of electric car charging options. Additionally, there are private and covered parking options available for a reasonable fee, providing an extra layer of security for loaded vehicles.
However, not every guest found the parking facilities up to standard. Some experienced issues with the outdoor parking area's rough condition, lack of shade and an overall need for better maintenance. Reports of a bad smell forced some guests to move their cars outside and there was feedback on insufficient information regarding the closed parking areas. Despite these shortcomings, the general consensus reflected an overall positive experience with adequate and accessible parking at no additional cost.
Termes Montbrió Hotel & Spa is a family-friendly destination that offers a range of amenities and activities ideal for a family vacation. Kids, in particular, enjoy the aquatonic spa, which allows them to have fun while the adults relax. The hotel has spacious gardens and designated play areas for children, although there were some instances when certain facilities, like the child swimming pool and the kid's area, were closed.
Family rooms are notably large and comfortable, accommodating the needs of traveling families. The good-size rooms and comfortable bedding contribute to a pleasant stay for everyone. The hotel staff is known for their availability and willingness to assist, adding to the family-friendly atmosphere. Additionally, the hotel allows pets, which can be a boon for families traveling with their furry friends, though an additional charge applies.
While some guests mentioned that there are areas in need of maintenance and improvement, the overall experience tends to be positive with many families praising the hotel for creating a welcoming environment. The presence of evening entertainment, such as theater, also adds to the appeal, ensuring that both kids and parents have a variety of activities to enjoy.
Despite a few logistical issues with childcare services and certain facilities being unavailable at times, Termes Montbrió Hotel & Spa remains a favored choice for family trips, offering a relaxing and accommodating experience.
The Termes Montbrio Hotel & Spa presents a mixed reception among guests, particularly regarding its four-star rating and facilities. While some reviewers highlight the quality-price ratio as satisfactory and praise the hotel's spa and thermal activities, labeling them deserving of a four-star rating, others express significant dissatisfaction. Frequent comments point to the hotel's outdated facilities and rooms that have seen better days, detracting from the four-star experience they expected.
Complaints also extend to the dining experience with criticism of small portions in the restaurant and a breakfast offering deemed inadequate for its 18€ cost. The overall service is described at times as lacking with guests pointing out issues such as poor maintenance and a lack of amenities expected in a four-star establishment, including minibar essentials.
Despite some appreciation for the stunning places within the hotel and the pleasant booking experience, many reviews suggest that the hotel's current state does not warrant its four-star classification, leading to a general consensus that the hotel is more aligned with a three-star standard.
Termes Montbrio Hotel & Spa has received mixed feedback regarding its accessibility for guests with disabilities. On the positive side, the hotel is notable for its overall quiet and uncrowded atmosphere, making it a serene escape for families looking to relax. Guests have found some rooms to be accessible and the spa is noted for its very accessible features.
However, several areas need improvement. Guests have highlighted that the accessibility to the hot springs is quite limited and the spa itself is not easily accessible. Wheelchair accessible bathrooms are needed and facilities for older people and those with reduced mobility are described as poor. The size of accessible rooms was sometimes an issue, as was the difficulty in maneuvering pets around. Additionally, some guests found it problematic that newer rooms were not adapted for people with decreased mobility and that a bathtub instead of a shower would have been a better option.
In summary, while Termes Montbrio Hotel & Spa offers a peaceful and accessible environment in certain aspects, there are significant areas for improvement to better cater to guests with disabilities.
The outdoor pool at Termes Montbrio Hotel & Spa generally receives positive feedback for its cleanliness and spaciousness. Guests appreciate its location surrounded by nature, providing both sunny and shaded areas for comfort and relaxation. The pool water is noted to be very clean and warm, enhancing the overall swimming experience. The pool area is spacious and includes terraces, contributing to a comfortable environment. Despite a few mentions of it sometimes being dirty or not well-maintained and occasional closures, the pool is often described as amazing and great, making it a significant highlight for guests.
Termes Montbrio Hotel & Spa offers guests access to an indoor pool, noted in some reviews. However, opinions seem varied and some guests find the indoor pool to be out of place for the hotel. Additionally, there are mentions that certain areas, such as the Aquatonic section, require maintenance and some guests feel that the thermal spa experience could be improved. Despite these issues, the availability of an indoor pool remains a feature some guests have appreciated.
Termes Montbrio Hotel & Spa is described as an ideal place for disconnection, surrounded by nature and equipped with a spa that guests found particularly appealing. The hotel offers a romantic setting, making it a perfect choice for couples seeking a quiet and relaxing getaway. Many guests highlighted how the environment contributed to a romantic atmosphere with some opting for the romantic getaway package to make their stay even more special. It's a recommended destination for couples with elements such as a pool that exudes romantic vibes, adding to the overall pleasant experience.
Termes Montbrió Hotel & Spa is notably pet-friendly, welcoming guests to bring their dogs to stay in any room. The hotel offers various amenities for pets including providing beds and food bowls. They ensure a pleasant stay for dogs and their owners by offering designated areas and spacious gardens that are perfect for pets to roam. Guests appreciated the attentive service shown towards their furry friends with many noting the good treatment and hospitality extended to their pets.
However, there are a few points worth noting. The hotel charges an 18€ pet supplement, which some guests found a bit expensive. Additionally, barking dogs were mentioned as a disturbance with one guest being woken up by a neighbor’s dog barking. Cleanliness issues were also highlighted, such as carpets with dog urine stains.
Despite these minor drawbacks, the overall sentiment towards Termes Montbrió's pet-friendly policies is positive, making it a good choice for those traveling with dogs.
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Location
The hotel's surroundings are equally commendable, featuring beautifully maintained gardens and a spacious park that contribute to its serene atmosphere. The gardens and outdoor spaces are particularly favored for their tranquility and picturesque views, enhancing the overall experience for guests seeking relaxation and a connection with nature.
In addition to its prime location, the hotel is within convenient driving distance of Reus, Cambrils and Salou, as well as highways and major roads, offering good connectivity for travelers. Despite being slightly outdated, the hotel maintains its charm and high standards, delighting guests with its clean rooms and ample facilities.
Overall, Termes Montbrio Hotel & Spa is recognized as an ideal spot for those looking to escape the hustle and bustle of the city, unwind in a beautiful natural setting and enjoy the cultural and recreational activities the region has to offer.
Breakfast
Despite the accolades, some guests have noted areas for improvement. Criticisms include overpriced breakfast costs, occasional poor organization of the buffet and issues with the quality of certain items such as fruit juices and coffee. Some guests experienced inconsistencies in the breakfast offerings between weekdays and weekends with reports of slow replenishment during busy times.
Nonetheless, the majority of feedback attests to a satisfying breakfast experience enhanced by diligent staff, making it a notable feature of the hotel stay.
Dinner
However, the restaurant drew criticism for its limited menu options with some feeling the choices were repetitive and unvaried. The buffet option was notably disappointing for many, described as very poor in quality and variety with complaints about its high price. The fixed menu, while tasty for some, was seen as inflexible and overly pricey relative to the quality. Issues such as slow service, a noisy environment and lack of care further detracted from the dining experience. Despite these fluctuations in quality, the restaurant's efforts in friendly service and some standout dishes kept a balanced perspective among guests.
Rooms
However, there are recurring mentions of dated and worn-out furniture with many rooms showing signs of needing renovation. Some guests reported issues like non-functioning air conditioning, stained carpets and outdated décor, which detracted from the overall experience. Although the rooms are praised for their spaciousness and some modern comforts, the need for modernization is a common theme. Maintenance issues such as leaky faucets, broken chairs and a general lack of upkeep in some rooms were also pointed out.
While the staff is often commended for being kind, attentive and providing good service, there are instances of long check-in times and miscommunications about room details and amenities. The breakfast received positive remarks for its variety, though some felt the price did not match the quality.
Overall, Termes Montbrió Hotel & Spa has the potential for a refined stay with its spacious rooms and beautiful gardens, but attention to maintenance and modernization would significantly enhance the guest experience.
Beds
However, the feedback wasn't universally glowing. Several guests found the beds to be either too hard or not supportive enough, leading to discomfort and disrupted sleep. There were recurrent mentions of uncomfortable pillows and spring mattresses that induced back pain for some visitors. Additionally, the combination of two single beds to form a double bed did not sit well with everyone.
Rooms seem to offer a charming, albeit slightly dated, classic decor which some found comfortable, but there were calls for modernization, particularly regarding the renewal of mattresses and the removal of carpets. While there are significant positives in terms of bed size and initial comfort for some, consistently maintaining the quality of bedding and ensuring it meets guests' expectations could enhance the overall experience at the hotel.
Cleanliness
However, there are several critical issues noted by guests. The carpets, both in rooms and hallways, were frequently mentioned as stained and dirty, indicating a need for replacement. Some bathrooms had mold, particularly around the bathtubs and other areas suffered from outdated furnishings and fixtures. The hotel appears to be in decline with several comments on the aged and neglected state of various amenities and the overall facility, including the pool and garden areas. Additionally, the Turkish bath and some exterior sections were particularly unclean.
The overall maintenance of the hotel seems to be lacking, as many felt the establishment could benefit from a significant update and better upkeep. Despite these negatives, the staff were generally seen as clean and friendly, contributing positively to the experience. The cleanliness of the rooms themselves was frequently praised, suggesting that while the hotel as a whole may need attention, individual rooms still provide a comfortable environment for guests.
Staff
Particularly noteworthy are individual staff members, such as Hicham at the reception and Gemma, a masseuse at the spa, who are highlighted for their exceptional service. The waiters and housekeeping staff are also praised for their attentiveness and efficiency. Guests frequently describe the staff's approach as very attentive, correct and professional, creating an inviting atmosphere.
While there are numerous commendations, some guests mentioned issues with certain staff members, describing experiences of unfriendliness and lack of professionalism, especially among some receptionists and cafeteria staff. These comments, however, are contrasted by many others praising the attentive and efficient service across the hotel.
On the whole, the hotel staff's dedication to providing a pleasant and welcoming environment stands out, supported by positive remarks on their interaction with both people and pets, making the Termes Montbrio Hotel & Spa a desirable destination for many travelers.
Wi-Fi
Spa
However, despite these positive aspects, there are notable drawbacks. The spa facilities are often described as crowded, noisy and in need of significant maintenance and renovation. Issues such as cold water, several non-functional amenities and overall wear and tear are frequently reported. The high cost of accessing the spa is another common point of criticism with many feeling that the overall experience does not match the price.
In summary, while the Termes Montbrió Hotel & Spa has appealing features and offers potentially beneficial health treatments, it falls short in meeting some logistical and maintenance expectations. Potential visitors might find the experience either delightfully relaxing or somewhat disappointing, depending on their expectations and the specific conditions during their stay.
Pool
However, there are notable drawbacks. The outdoor pool, while large, requires increased cleaning and maintenance, as some guests reported encountering debris and even a dead lizard. Additionally, both pools have been described as cold with the indoor pool being particularly chilly during winter months. The pool facilities have inconsistent availability, often closing as early as 7 PM, which many find inconvenient.
Overall, the pool areas at Termes Montbrio Hotel & Spa are generally appreciated for their potential as relaxing spots and their aesthetic appeal, but they would benefit from better maintenance and extended hours to enhance guest satisfaction.
Parking
However, not every guest found the parking facilities up to standard. Some experienced issues with the outdoor parking area's rough condition, lack of shade and an overall need for better maintenance. Reports of a bad smell forced some guests to move their cars outside and there was feedback on insufficient information regarding the closed parking areas. Despite these shortcomings, the general consensus reflected an overall positive experience with adequate and accessible parking at no additional cost.
Family
Family rooms are notably large and comfortable, accommodating the needs of traveling families. The good-size rooms and comfortable bedding contribute to a pleasant stay for everyone. The hotel staff is known for their availability and willingness to assist, adding to the family-friendly atmosphere. Additionally, the hotel allows pets, which can be a boon for families traveling with their furry friends, though an additional charge applies.
While some guests mentioned that there are areas in need of maintenance and improvement, the overall experience tends to be positive with many families praising the hotel for creating a welcoming environment. The presence of evening entertainment, such as theater, also adds to the appeal, ensuring that both kids and parents have a variety of activities to enjoy.
Despite a few logistical issues with childcare services and certain facilities being unavailable at times, Termes Montbrió Hotel & Spa remains a favored choice for family trips, offering a relaxing and accommodating experience.
4 Star
Complaints also extend to the dining experience with criticism of small portions in the restaurant and a breakfast offering deemed inadequate for its 18€ cost. The overall service is described at times as lacking with guests pointing out issues such as poor maintenance and a lack of amenities expected in a four-star establishment, including minibar essentials.
Despite some appreciation for the stunning places within the hotel and the pleasant booking experience, many reviews suggest that the hotel's current state does not warrant its four-star classification, leading to a general consensus that the hotel is more aligned with a three-star standard.
Accessible
However, several areas need improvement. Guests have highlighted that the accessibility to the hot springs is quite limited and the spa itself is not easily accessible. Wheelchair accessible bathrooms are needed and facilities for older people and those with reduced mobility are described as poor. The size of accessible rooms was sometimes an issue, as was the difficulty in maneuvering pets around. Additionally, some guests found it problematic that newer rooms were not adapted for people with decreased mobility and that a bathtub instead of a shower would have been a better option.
In summary, while Termes Montbrio Hotel & Spa offers a peaceful and accessible environment in certain aspects, there are significant areas for improvement to better cater to guests with disabilities.
Outdoor Pool
Indoor Pool
Romantic
Dog Friendly
However, there are a few points worth noting. The hotel charges an 18€ pet supplement, which some guests found a bit expensive. Additionally, barking dogs were mentioned as a disturbance with one guest being woken up by a neighbor’s dog barking. Cleanliness issues were also highlighted, such as carpets with dog urine stains.
Despite these minor drawbacks, the overall sentiment towards Termes Montbrió's pet-friendly policies is positive, making it a good choice for those traveling with dogs.
Yes, Termes Montbrio Hotel & Spa has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Termes Montbrio Hotel & Spa.
Yes, Termes Montbrio Hotel & Spa welcomes dogs.
Yes, parking facilities are available at Termes Montbrio Hotel & Spa.
No, Termes Montbrio Hotel & Spa doesn't have a gym.
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