InfoSummary of reviewsQuinta de Valverde is a remarkable destination known for its stunning location, excellent accommodations, and exceptional service. Nestled on a densely forested slope, the property offers breathtaking views over the town of Viana do Castelo and the ocean. Guests appreciate its tranquil yet convenient location, just a short walk from the city center, with lush gardens and a serene atmosphere creating an idyllic retreat.
The accommodations at Quinta de Valverde are spacious and tastefully decorated, with guests highlighting the comfort and quality of the rooms. Each apartment is well-equipped, offering cozy fireplaces and high-quality furnishings, contributing to a pleasant and relaxed stay. The property's focus on cleanliness is evident, with immaculate apartments and attentive housekeeping ensuring a spotless environment.
The exceptional staff at Quinta de Valverde adds to the positive experience, consistently impressing guests with their dedication and warm, welcoming nature. Their professionalism and willingness to assist with any request underscore the establishment's commitment to guest satisfaction.
The standout feature of Quinta de Valverde is the fabulous infinity pool, offering stunning views of the ocean and village below. The pool and surrounding gardens provide a tranquil and luxurious retreat, inviting guests to unwind amidst the beautifully maintained outdoor spaces. The beds are also lauded for their comfort, contributing to a restful night's sleep, enhanced by quality bedding and the cozy ambiance of a fireplace. Overall, Quinta de Valverde delivers an unforgettable experience marked by natural beauty, comfort, and exceptional service. Show more
InfoSummary of reviewsCasa Melo Alvim – by Unlock Hotels receives widespread praise for various aspects of its offerings, making it a well-regarded destination in Viana do Castelo. The hotel's exceptional location is notably highlighted, nestled in the heart of the city, close to major attractions, shops, restaurants and conveniently near the train station. The historical charm of the beautifully renovated building adds to the appeal, making it an ideal stop for tourists and pilgrims trekking the Camino de Santiago. Additionally, the staff's friendliness and welcoming nature enhance the overall experience, providing a tranquil retreat after a day of exploration.
The breakfast at Casa Melo Alvim garners substantial commendation for its high quality and diverse offerings with guests enjoying a varied and delicious buffet in a cozy and calm setting. Friendly and attentive staff contribute to the positive dining experience. However, occasional minor issues like cold coffee or unfilled trays are mentioned but do not overshadow the overall satisfaction with the breakfast.
Reviews about dinner are mixed; while some guests appreciate the Michelin-quality food and ambiance, others find the dinner service lacking in quality and variety. Nevertheless, the helpful staff often redeem the experience by providing excellent local restaurant recommendations.
Rooms are generally described as clean, spacious and tastefully decorated with many retaining historical elements like carved ceilings and antique furniture. Despite some comments about outdated furniture, small sizes and occasional maintenance issues like non-functioning mini-fridges, most guests find the rooms comfortable and charming.
Cleanliness throughout the hotel is praised with most guests noting spotless accommodations and well-maintained common areas. Although a few reviews mention areas needing more thorough cleaning, the overall impression is positive with the historical setting enhancing the appeal.
The hotel staff consistently receive excellent feedback for their friendliness and professional service, ensuring guests feel valued and comfortable. The team is often commended for going out of their way to assist guests and provide valuable local insights, further enhancing the guest experience.
WiFi service, however, is an area needing improvement with many guests reporting intermittent or weak connections in their rooms. Despite this, the hotel's overall charm and comfort largely compensate for the connectivity issues.
The pool area, though small, is a delightful feature appreciated for its relaxing atmosphere in a charming courtyard. Some guests note the need for more regular cleaning and additional sun loungers, but the overall sentiment remains positive.
Parking is convenient with arrangements for nearby underground garage use at a reasonable price. Although some guests mentioned occasional difficulties with parking availability, staff assistance and the proximity of various options ensure a satisfactory experience.
Families find Casa Melo Alvim exceptionally accommodating with friendly staff and a welcoming environment for children and pets alike. The family-friendly atmosphere makes it an ideal choice for those traveling with children, despite occasional complaints about noise in the pool area.
Bed comfort receives mixed feedback with some guests finding the beds spacious and comfortable, while others mention issues like hardness or noise. Despite these varying experiences, the historical setting and overall hotel ambiance continue to draw guests.
Overall, while Casa Melo Alvim excels in many areas, such as location, service and historical charm, it faces some challenges in meeting four-star expectations, particularly regarding room quality and amenities. However, the positives, including friendly staff, cleanliness and the beautiful setting, significantly contribute to a memorable stay. Show more
Read review summaries for all categories
Categories
Hotel where Extra Health & Safety Measures Have Been Taken
