Castello di Velona Resort, Thermal SPA & Winery
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Situated on a hill overlooking Val d'Orcia, this restored 10th-century castle is 4.4 km away from Abbey of Sant'Antimo.
Summary of reviewsCastello di Velona Resort, Thermal SPA & Winery is a stunning property located in the beautiful Tuscan countryside with breathtaking views. The location is perfect, situated on top of a hill that dominates the Val D'Orcia surroundings. The staff is kind and welcoming and the spa and pool areas are highlights for many guests. However, the hotel falls short of the 5-star rating promised in its marketing with mixed reviews on the breakfast, dinner, rooms, cleanliness and staff. Some guests have found the pricing to be inflated compared to the level of service and facilities provided. Overall, the hotel is better suited as a high 4-star rather than a low 5-star property.
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This place was built as a medieval fortress in the 11th century, while one part of the castle is preserved from the late medieval period. The Watchtower is an element that stands there to remind us the importance of the castle during the 12th century.
The resort is located on a hill, offering great views of Val d'Orcia. The landscape of olive groves and vineyards will rest your spirit and make you to taste the world famous wine Brunello di Montalcino.
Castello Di Velona was a fortress that was turned into a residential villa during the Renaissance period. In 2007, a major restoration took place in order for the villa to become a luxury resort in a historic place that offers breathtaking view.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Dog Play Area
Do you accept dogs in all rooms?
Yes
Is there an extra charge?
Yes, € 10% per night
Should the dog owner notify you before checking in?
Yes, During the booking process
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Infinity Pool Indoor Pool Panoramic View Pool Private Pool Outdoor Pool
Hotel with Play Area For Dogs
Hotel with Private Pool Rooms
Hotel with Panoramic View Pool
Room Types
About Castello di Velona Resort, Thermal SPA & Winery
Guest Reviews
Castello di Velona Resort, Thermal SPA & Winery is a hotel with a location unlike any other. Nestled amongst the beautiful Tuscan countryside, the hotel boasts stunning views of the surrounding area that are truly breathtaking. The location is perfect, situated on top of a hill that dominates the Val D'Orcia surroundings, providing panoramic views of the endless fields for miles and miles. The staff is kind and welcoming and guests love the lovely breakfast that comes with a dreamy view. The hotel is majestic and the setting is magnificent; it's easy to get lost in the beauty of it all. Overall, the location and hotel are outstanding, a unique and beautiful setting that guests won't soon forget. Plus, there's ample parking to ensure a stress-free stay.
The breakfast at Castello di Velona Resort, Thermal SPA & Winery has received mixed reviews from guests. While some have praised the amazing breakfast buffet with plenty of fresh fruit, juice and local produce on offer, others have found the breakfast to be just ok or even poor quality. The service at breakfast has been described as both lovely and the worst with some guests finding the personnel very kind and attentive and others dissatisfied with the packaged jams and frozen pastries on offer. Some guests have also noted that the breakfast lacks the high standard expected of a Leading Hotel of the World. However, despite the varied opinions on the breakfast, it seems that guests have been pleased with other aspects of their stay, though some have also found the service at the pool to be quite slow.
When it comes to dining at Castello di Velona Resort, Thermal SPA & Winery, guests seem divided. Some praise the excellent restaurant and impeccable dinner service, even claiming it deserves a Michelin star. For others, however, the dinner falls short of expectations and the high price tag with some noting that the food did not live up to the quality. Still, many rave about the amazing food and excellent quality with one guest particularly impressed by the fabulous lunch menu. While the priciness of the restaurant may deter some, others insist that it's worth paying for - you truly get what you pay for, according to one reviewer. However, some express disappointment with the limited meal options and the fact that drinks, coffee and other services came at an additional cost. Despite these mixed reviews, the location of the restaurant is regarded as top-notch with great views and value for the quality of the food.
Castello di Velona - The Leading Hotels of the World is a stunning property with a charming and modern decor, located in a breathtaking location with wonderful views. The castle tower offers an enchanting setting for a lovely and quiet stay. However, some of the suites are small and the photos may create high expectations that are not met in the rooms. Some guests reported that the AC didn't work very well and the beds were terrible and old. On the other hand, some reviewers were upgraded to a suite and had a huge "Junior" suite with a beautiful bathroom. The art sense is lovely and some had a suit in the old tower. Unfortunately, some guests had issues such as a bathroom that was not suitable for a suite, a bathroom dating back 20 years or a sofa in the room that was old and worn. Additionally, the service quality was lacking during check-in and some guests reported organizational issues and defective ceiling lights in the room. Others found an allegedly fresh bathrobe with a used tissue in it and the room lacked any accessories with dried flower pots. Finally, some guests found that the cost of the room did not match the outdated bathroom’s quality.
The Castello di Velona Resort, Thermal SPA & Winery boasts comfortable beds with clean sheets, but some guest reviewers have mentioned issues with cleanliness at the hotel. Some public areas are not properly clean and windows and floors need attention. Guests have commented on the hotel's overall lack of maintenance and cleanliness with subpar service and aging décor. Some rooms have been found with unsanitary conditions, including mold and insect infestations. While some areas are generally clean, comments on indecent cleaning and uncleanliness have been made. Despite these concerns, guests have noted some redeeming qualities, such as the hotel's location and amenities.
The staff at Castello di Velona Resort, Thermal SPA & Winery had mixed reviews from guests. Some praised the great and committed personnel who were super kind, very friendly and helpful with everything, even accomplishing all requests. However, others felt that the level of service was poor and not up to the standard of a high-4 or low-5 star hotel with one reviewer calling it one of the worst services ever. Some staff members were not at the level expected with one lady from reception being unhelpful. However, there were positive comments about the considerate and helpful staff who made the guests' stay super comfortable. Despite some confusion, some guests were impressed with the cordiality and sympathy of certain staff members. Overall, while there were mixed reviews of the staff, the location and magnificent surroundings added to the hotel's charm.
The Castello di Velona Resort, Thermal SPA & Winery's spa seems to be a highlight for many guests. The heated pools both indoor and outdoor provide a divine relaxation experience for those who use them. However, it's important to note that hotel residence are charged for the use of the spa, which costs an additional 50 euros per person. Despite the high cost, guests rave about Olispa which they call a perfect mix of essential and luxury. The treatments and massages receive high praise from visitors though are expensive. In fact, it is one of the few positive aspects of the hotel. Unfortunately, some guests found the pool to be dirty and were disappointed as the Hamam and Jacuzzi in the spa area were out of order. Finally, one downside was the lack of information provided for SPA and other offerings in the hotel. Overall, guests seem to enjoy the spa at Castello di Velona Resort, Thermal SPA & Winery, but it's important to be aware of additional charges before booking.
If you're looking for a stunning pool area in Tuscany, Castello di Velona Resort, Thermal SPA & Winery won't disappoint. The pools and views are incredible and guests have described bathing in the outside thermal pools as heavenly. However, be aware that there is an extra charge for pool use, which can be frustrating. The indoor and outdoor pools invite long hours of relaxation, although some guests have reported cleanliness issues or broken equipment in the spa area. The location and view are both beautiful, but the hotel itself is aging and in need of some renovations. Some guests have also reported issues with odor and inadequate sun protection on the breakfast terrace. Overall, though, the thermal pools at Castello di Velona are a delightful treat for any visitor to Tuscany.
Despite being a member of The Leading Hotels of the World, Castello di Velona falls short of the 5-star rating promised in its marketing. Some guests feel that the pricing is inflated compared to the level of service and facilities provided. While the location is fantastic and service can be exceptional, the breakfast is not up to LHW standards. One guest encountered issues when the restaurant was closed and they had to wait for service at the spa bar. The hotel also received criticism for overpriced services and confusing billing. Overall, the hotel is better suited as a high 4-star rather than a low 5-star property.
Yes, Castello di Velona Resort, Thermal SPA & Winery has pool(s) that belong to one or more of the following categories: Infinity Pool, Indoor Pool, Panoramic View Pool, Private Pool, Outdoor Pool.
Yes, a spa is available at Castello di Velona Resort, Thermal SPA & Winery.
Yes, Castello di Velona Resort, Thermal SPA & Winery welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Castello di Velona Resort, Thermal SPA & Winery.
Yes, Castello di Velona Resort, Thermal SPA & Winery has a gym.