Horchem Hotel-Restaurant-Café-Bar

Monschau 50.55468000, 6.24144400 , Rurstrasse 14 (Show on Map)
8.1
Very Good


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Summary of reviewsHorchem Hotel-Restaurant-Café-Bar in Monschau receives abundant praise for its prime location in the heart of the town's historic center. Guests are charmed by the hotel's picturesque setting with stunning river views and close proximity to cobblestone streets, shops, restaurants, and local attractions, including vibrant Christmas markets. Its central location also offers convenient access to public transportation, enhancing the overall travel experience.

The hotel offers a delightful breakfast experience, with a buffet praised for its wide selection and regional products, although some guests note room for improvement. Dinner at the hotel is celebrated for its quality and atmosphere, featuring standout dishes like schnitzels and vegetarian options with local elements. Despite occasional service and pricing concerns, the overall dining ambiance remains cozy and inviting.

Accommodations at the hotel are favored for spacious, clean rooms with comfortable beds and scenic views. While some rooms may benefit from updates, guests find the overall experience pleasant and functional. High standards of cleanliness are noted throughout the hotel, bolstered by a friendly and efficient staff who contribute to a welcoming atmosphere.

Family guests find the hotel well-suited to their needs with ample family-sized rooms and accommodating dining options. Dogs are also warmly welcomed, enhancing the hotel's reputation as a pet-friendly establishment. While WiFi performance varies due to the building's structure, and some guests express mixed feelings about bed firmness and pillow comfort, the general consensus highlights a restful sleep experience.

Horchem Hotel presents itself as a charming and well-located choice for travelers, offering good value for money in a quaint setting that complements the historic town atmosphere.
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Dog Friendly Hotel
Dogs of any size are allowed for no additional fee. Cats are also welcome. The hotel is pet friendly.

Small Hotel
This hotel features a charming restaurant with fireside seating. It's family-friendly and offers a cozy atmosphere for a pleasant stay.

3-Star Hotel
This hotel is well-regarded for its restaurant and bar. It offers a blend of comfort and convenience, making it a popular choice for visitors looking to enjoy local cuisine and a vibrant atmosphere.

Hotel for Honeymoon

Family Friendly Hotel

Room Types
Standard Double Room Classically furnished room with satellite TV, a luggage rack and a private bathroom with a bath or shower, a hairdryer and a cosmetic mirror.

Superior Double Room This room offers extra space and a lovely view of the Red House (church). The River Rur flows directly alongside the room.

Two-Bedroom Suite This suite features 2 separate bedrooms, each with a double bed and a sofa bed. The bathroom is located within the first bedroom. The sofa-bed can each sleep 2 children or 2 adults.

Family Room (6 Adults) This apartment features 3 separate rooms with double beds and a private bathroom. In addition, this apartment also features a small separate living room.

Family Room (5 Adults) This large apartment offers space for a family up to 5 people. It consists of one separate double room, one separate single room and one combination of living room and bedroom (double bed) whichs adds up to 5 people. It is located in the annex and is accessed via the back yard. The apartment looks out towards the Rurstraße and the Rur Bridge, which are popular with visitors in summer, and there is a lovely view towards Rahmenberg.

Family Two-Bedroom Suite Offering free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The spacious family room offers a flat-screen TV with satellite channels, a private entrance, a seating area, a wardrobe as well as city views. The unit has 2 beds.

Large Double Room with Balcony This small apartment is in the annex and is accessed via the back yard. The cosy apartment includes , a small balcony with a direct view of the Red House (church) and the River Rur which flows alongside. If guests staying in this apartment book meals, the meals are served in the main building.

Guest Reviews
8.1
Very Good
Location
Horchem Hotel-Restaurant-Café-Bar is celebrated for its exceptional location in the picturesque town of Monschau. Nestled right in the heart of the charming historic center, the hotel is perfectly situated for guests to take in the enchanting atmosphere of this romantic destination. With stunning views overlooking the Rur River and proximity to quaint, cobblestoned streets, visitors can leisurely explore nearby attractions and the vibrant Christmas markets. The hotel's positioning allows easy access to a myriad of shops, restaurants, and notable sites, making it an ideal choice for those looking to immerse themselves in the local culture. Additionally, the central location facilitates convenient access to public transportation, enhancing its appeal for travelers eager to explore the broader region. Overall, guests consistently praise the hotel's prime location, combining charm and convenience for a memorable stay in Monschau.

Breakfast
Nestled in a prime location, Horchem Hotel-Restaurant-Café-Bar consistently delights its guests with a breakfast experience that truly satisfies. Guests describe the breakfast as plentiful, with a wide selection catering to various tastes, making it a good start to the day. While there are some mentions of limited options and areas for improvement, the majority of reviews highlight the extensive and delicious nature of the breakfast buffet. The presence of fresh regional products and ample choices, including milk alternatives, are particularly appreciated by many. Despite a few areas for refinement, such as more varied options and fresher baked goods, reviewers generally agree that the breakfast at Horchem Hotel is a pleasant and hearty experience, enhanced by friendly staff who maintain a welcoming atmosphere.

Dinner
The dining experience at Horchem Hotel-Restaurant-Café-Bar offers an intriguing blend of flavors and ambiance, consistently receiving praise for its delicious offerings and cozy atmosphere. Many guests highlight the exceptional quality of the dinner, often describing it as delicious or excellent with some standout dishes like schnitzels and a three-course menu. The creative vegetarian options and dishes featuring local Monschauer mustard add a distinctive touch to the menu.

While the food is widely appreciated for its taste and presentation, there are mixed feelings about the pricing and service. Some guests find the meals expensive, and the service varies, with occasional delays noted in meal delivery and restaurant closure times. Despite the occasional dish falling short, such as dry salmon or simpler offerings, the overall culinary experience tends to satisfy most guests.

The restaurant's cozy and beautiful setting complements the hotel's ambiance, making it an enjoyable space for dining. The availability of fresh, varied cuisine within the half-board option enhances the dining experience, with particularly high recommendations for menu selections that accompany room bookings.

Alternative dining options nearby also offer good choices for guests seeking variety. Overall, Horchem Hotel's restaurant delivers a generally positive dining experience, characterized by its flavorful meals and welcoming environment despite some operational challenges.

Rooms
The rooms at Horchem Hotel-Restaurant-Café-Bar consistently receive positive remarks in guest reviews for several key aspects. Guests appreciate the spaciousness, with many highlighting large and expansive rooms that are ideal for families. The cleanliness of the rooms is frequently noted, with guests describing them as tidy and well-maintained. Comfortable beds are another common praise, assuring a restful stay, while the bathrooms are often described as spacious and well-appointed.

Some rooms offer exceptional views, particularly those overlooking the river or town, adding a picturesque element to the stay. Despite the charm and character of the historic hotel, some rooms show minor signs of use and could benefit from minor updates to enhance their aesthetic appeal and coziness. While the ambiance and décor might feel dated to some, the overall functionality and amenities like clean bathrooms and good bedding are well-received.

The hotel's central location in Monschau, paired with its beautiful setting by the river, adds to the appeal for guests. This combination of spaciousness, cleanliness, and comfort makes the accommodations at Horchem Hotel a pleasant choice for many travelers, even if there are occasional suggestions for improvements in room furnishings and decoration.

Beds
Horchem Hotel-Restaurant-Café-Bar offers guests a mostly positive experience when it comes to bedding. Reviews commonly praise the beds as being very comfortable, highlighting the quality of the mattresses. Many guests have described them as fantastic, super comfortable, and even delicious, making the beds a standout feature of their stay. The beds are considered high quality with some describing the bedding as exceptional and wonderful. Guests appreciate the use of thick fluffy duvets and pillows, notably emphasizing a German style in their comfort.

However, there are mixed opinions regarding the pillows provided in the rooms. While some found them adequate, others commented negatively on their softness and flatness, indicating a general dissatisfaction with the cushions. The firmness of the mattresses also saw varied reviews, as some guests noted the beds being a bit too soft, while others found them rock hard or hard. Additionally, the width of the beds seemed to be a point of contention for a few visitors, describing them as only 80 cm wide and not ideal. Despite these mixed feelings about pillows and mattress firmness, the general consensus is that beds at Horchem Hotel are a highlight, offering guests a comfortable and restful night's sleep.

Cleanliness
The Horchem Hotel-Restaurant-Café-Bar garners high praise for its commendable cleanliness throughout its premises. Guests consistently note the spotless condition of the rooms, bathrooms, and general areas, emphasizing the tidiness and well-maintained appearance. Although some bathrooms may show signs of age, they are maintained to be hygienic, with cleanliness considered impeccable overall. The cleaning staff receives compliments for their friendliness and efficient service. The hotel itself is described as clean, fresh, and attractively decorated, providing a pleasant atmosphere. With well-organized accommodations, the neat and clean environment further contributes to a positive guest experience. While minor issues like occasional dusty spots or outdated facilities are mentioned, they do not overshadow the general impression of the hotel's cleanliness. The combination of a clean setting with spacious and functional rooms makes for a welcoming stay that guests appreciate.

Staff
The reviews for Horchem Hotel-Restaurant-Café-Bar consistently highlight the exceptionally friendly and accommodating nature of the staff. Many guests emphasize their quick, efficient service and the warm reception received upon arrival. Norbert, in particular, receives frequent praise for his friendly demeanor. The overall service is described as attentive, with staff being both polite and cheerful, creating a welcoming atmosphere. Despite the busyness of the restaurant, the staff maintains a positive attitude and ensures that guests' needs are met promptly. The ability to communicate in multiple languages, including Dutch, is noted by some, although language skills could be improved. Occasional issues with availability are mentioned, but these are overshadowed by the overwhelmingly positive interactions. The overall experience is enhanced by the hotel's great location and good value for money, thanks to the friendly and helpful nature of the team.

Wi-Fi
At Horchem Hotel-Restaurant-Café-Bar, the Wifi experience has been mixed for guests who have commented on it. While there have been instances of good connectivity, many visitors face challenges with the hotel's internet service. The thick walls of the building seem to cause unpredictable and unstable WiFi performance, particularly impacting rooms and apartments where the signal can be weak to non-existent. Guests staying on the second floor or in certain apartments may find the connection inadequate or completely unavailable, making it difficult to rely on for consistent use. Although some areas of the hotel might offer a satisfactory connection, prospective visitors who prioritize reliable internet access may want to consider these potential issues when planning their stay.

Family
Horchem Hotel-Restaurant-Café-Bar presents itself as an inviting destination for families seeking a pleasurable stay together. The hotel is well-equipped for family visits, offering spacious family rooms that can accommodate large groups, including rooms with several bedrooms and ample living spaces. Families appreciate the good price-quality ratio, making it a favorable choice for those on the go with teenagers or toddlers.

The hotel's friendly service adds an extra layer of comfort, ensuring that families feel welcomed throughout their stay. Dining options are accommodating, with large children's portions, and even the family dog is welcomed during meal times. Guests have noted the convenience of safely parking e-bikes in the garage, making it easy for families to explore local attractions.

Overall, Horchem Hotel-Restaurant-Café-Bar is described as a cozy, family-oriented establishment that offers a pleasurable stay and caters well to the needs of families, making it an excellent choice for those planning family trips.

3 Star
Horchem Hotel-Restaurant-Café-Bar captures the essence of Monschau with its charming blend of rustic, nostalgic, and bourgeois elements. Situated right in the center of the old town, it offers a convenient location for exploring the historic surroundings. Guests generally appreciate the cozy charm of the property, enhanced by old wooden paneling and creaking stairs, which add a touch of character. The hotel manages to provide a well-equipped environment expected of a three-star establishment, delivering good value for money. Despite some noise issues and a basic ambiance that might not match promotional images or satisfy those looking for luxury, the overall experience is comfortable and pleasurable for a first-time stay. While some find it reminiscent of a boarding house, many regard it as a quaint and pleasant hotel that fits well with the town's charm.

Dog Friendly
Horchem Hotel-Restaurant-Café-Bar stands out as an exceptionally dog-friendly destination. Guests consistently highlight the welcoming attitude towards pets, noting that dogs can accompany their owners throughout the hotel, including dining areas such as the breakfast room. Dogs are not only allowed but are genuinely welcomed, contributing to a warm and inclusive atmosphere. The town itself mirrors this openness, making it a fitting choice for pet owners seeking a hospitable environment. Additionally, the hotel offers the added perk of allowing certain dogs to stay free of charge, further enhancing its appeal to travelers with furry companions.


No, Horchem Hotel-Restaurant-Café-Bar doesn't have any pool.

No, a spa isn't available at Horchem Hotel-Restaurant-Café-Bar.

Yes, Horchem Hotel-Restaurant-Café-Bar welcomes dogs.

No, parking facilities aren't available at Horchem Hotel-Restaurant-Café-Bar.

No, Horchem Hotel-Restaurant-Café-Bar doesn't have a gym.

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