Extended Stay America Suites - Los Angeles - Monrovia
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Summary of reviewsExtended Stay America Suites - Los Angeles - Monrovia enjoys a prime location that receives consistent accolades for its convenience, particularly for those traveling by car. Nestled just off the freeway and near Old Town Monrovia, it offers easy access to restaurants, shopping, and essential amenities, making it appealing for both leisure and business travelers. Free parking and a pet-friendly policy further enhance its attractiveness.
Despite providing complimentary breakfast, offerings are limited to mainly coffee or tea, with occasional muffins or energy bars, lacking variety in terms of protein, fruits, or juices. Some appreciate the morning coffee, while others are disappointed by its quality and the lack of substantial options.
Rooms are noted for their spaciousness and useful amenities, such as kitchenettes and refrigerators, suited for extended stays. However, guests frequently express dissatisfaction due to cleanliness and maintenance concerns, citing issues like moldy smells, outdated furniture, and sporadic housekeeping service. Bedding comfort receives mixed reviews, pointing to a need for updates and consistent cleanliness throughout both rooms and public areas.
Cleanliness overall poses significant challenges, with reports of mold, unpleasant odors, and general uncleanliness in various parts of the hotel, including hallways and elevators, highlighting a need for improvement in maintenance.
Staff experiences vary, with some guests encountering friendly and helpful service, particularly from a welcoming front desk manager. However, inconsistency in responsiveness and efficiency, especially during check-in, has led to mixed reviews. The disparity in service highlights the importance of management addressing these issues to create a more consistently pleasant experience for guests.
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Despite providing complimentary breakfast, offerings are limited to mainly coffee or tea, with occasional muffins or energy bars, lacking variety in terms of protein, fruits, or juices. Some appreciate the morning coffee, while others are disappointed by its quality and the lack of substantial options.
Rooms are noted for their spaciousness and useful amenities, such as kitchenettes and refrigerators, suited for extended stays. However, guests frequently express dissatisfaction due to cleanliness and maintenance concerns, citing issues like moldy smells, outdated furniture, and sporadic housekeeping service. Bedding comfort receives mixed reviews, pointing to a need for updates and consistent cleanliness throughout both rooms and public areas.
Cleanliness overall poses significant challenges, with reports of mold, unpleasant odors, and general uncleanliness in various parts of the hotel, including hallways and elevators, highlighting a need for improvement in maintenance.
Staff experiences vary, with some guests encountering friendly and helpful service, particularly from a welcoming front desk manager. However, inconsistency in responsiveness and efficiency, especially during check-in, has led to mixed reviews. The disparity in service highlights the importance of management addressing these issues to create a more consistently pleasant experience for guests.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
Extended Stay America Suites - Los Angeles - Monrovia boasts a location that consistently wins praise for its convenience and accessibility. Situated just off the freeway, it offers easy access for guests traveling by car and is close to vital areas and attractions. The hotel is ideal for those needing proximity to Old Town Monrovia and is within walking distance to a variety of restaurants and shopping options, making it a convenient choice for both leisure and business travelers. Guests find the location perfect for their needs, whether it's for dining, exploring, or attending to responsibilities. With free parking and coffee included, the property adds to the convenience of an already favorable location. Its pet-friendly policy further enhances its appeal to travelers seeking a comfortable and accessible stay in Monrovia. Overall, the location is frequently highlighted as a standout feature, ensuring guests have everything they need within easy reach.
Extended Stay America Suites in Monrovia offers a complimentary breakfast, but the offerings are notably sparse. The morning spread primarily consists of coffee and tea, with occasional muffins or energy bars. Many guests have remarked that the coffee is weak, and the selection lacks variety, protein, fruits, or juices. While some appreciate having coffee available in the morning, others have been disappointed by the overall quality and range of breakfast items. Visitors seeking a more substantial breakfast may need to explore other options.
Extended Stay America Suites in Monrovia, Los Angeles, features rooms that are generally appreciated for their spaciousness and are equipped with amenities like a kitchenette and a refrigerator, making them suitable for extended stays. However, guests frequently express concerns about cleanliness and maintenance. Some rooms reportedly have issues such as moldy smells, roaches, outdated furniture, and visible wear and tear, including chipped bathrooms and malfunctioning appliances. The exterior and size of the rooms are noted for being satisfactory, and the location appears to be kept in decent condition. Yet, housekeeping is inconsistent, with occasional reports of used amenities left behind and an overall need for better upkeep in public areas like hallways and elevators. While guests acknowledge some comfort in the bedding, there are mentions of bedding that needs replacement. Overall, the hotel seems to offer a basic stay with room for improvements in several areas, especially in cleanliness and maintenance.
The reviews for Extended Stay America Suites - Los Angeles - Monrovia point to several concerns regarding cleanliness. Guests consistently note issues such as mold in restrooms, unpleasant odors, and dirty floors. Rooms have been described as unclean, with some reporting lingering smoke and musty smells. Additional concerns include poor maintenance such as broken refrigerator shelves, unclean lampshades, and lights not working. The lobby and hallways also seem in need of care, with mentions of dirty carpets and a variety of strong food smells. Although some staff are mentioned positively for having a good rapport, the overall experience related to the property's cleanliness leaves much to be desired.
Extended Stay America Suites in Monrovia offers an experience that varies widely depending on interactions with its staff. Guests have noted that while some staff members are friendly and accommodating, others may not meet expectations due to their lack of responsiveness and unaccommodating behavior. Positive reviews highlight the politeness and helpfulness of several staff members, including a welcoming and understanding front desk manager. However, there are concerns about staff efficiency and the consistency of service, with guests experiencing delays during check-in and unfulfilled advertised promises. While some guests feel well taken care of by kind and well-behaved staff, others have found their experiences less satisfactory due to unhelpful engagements, emphasizing the importance of awareness of the varied service levels when planning a stay.
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No, Extended Stay America Suites - Los Angeles - Monrovia doesn't have any pool.
No, a spa isn't available at Extended Stay America Suites - Los Angeles - Monrovia.
Yes, Extended Stay America Suites - Los Angeles - Monrovia welcomes dogs.
Yes, parking facilities are available at Extended Stay America Suites - Los Angeles - Monrovia.
No, Extended Stay America Suites - Los Angeles - Monrovia doesn't have a gym.
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