4-Star HotelSummary of reviews related to the '4 Star' categoryWelcome to the EVEN Hotel Eugene, an IHG Hotel – a lovely property that offers superb facilities and services. The hotel is situated in a good location, but some guests have reported that it can be noisy. However, this is a minor issue when considering the overall experience. The hotel is clean and well-managed with ample exercise equipment and a fantastic spa pool that aligns with the hotel's wellness concept. The staff and manager are perfect and create a great atmosphere for a relaxing stay. Guests appreciate the cool, hip and outdoorsey vibe of the hotel, as well as the great exercise equipment. Although the breakfast was good, some guests felt that food and snacks were a little pricey. The decor is modern, but some felt it could use a little work. On the downside, some guests reported poor temperature control, the absence of bathroom fans that attracted mold and no free breakfast. Additionally, there were some complaints about maintenance and noise issues. Finally, one guest reported being charged $50 for an unauthorized pet fee, even though the pet did not stay overnight and they were not informed of the fee in advance. Despite these issues, the EVEN Hotel Eugene, an IHG Hotel, offers a pleasant and clean place to stay.
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