The Riverside Hotel
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Summary of reviewsThe Riverside Hotel receives abundant praise from guests for its standout features, particularly its strategic location, exceptional breakfast, high cleanliness standards and remarkable staff service.
Located near the Monnow Bridge, the hotel is perfectly situated for exploring Monmouth’s charming town center, historic sites and various attractions. Guests consistently highlight the convenience of easy access to local shops, restaurants and scenic spots. The ample on-site parking further adds to the convenience, enhancing the overall accessibility for both sightseeing and attending events.
Breakfast at The Riverside Hotel is frequently complimented for its quality and variety. Guests rave about the hot cooked English breakfast and appreciate the swift service. Vegan options and the attentive staff, who go out of their way to fetch freshly baked croissants, enhance the breakfast experience. Despite minor criticisms, such as occasional undercooked eggs or a lack of fruit and pastries, the general sentiment remains overwhelmingly positive.
Rooms at the hotel are praised for their cleanliness and comfort with decent-sized, cozy rooms and well-maintained ensuites. While some areas of decor appear dated and occasional noise and maintenance issues are noted, the overall value for money and practical amenities offer a satisfactory stay for guests.
Cleanliness is a prominent feature of the Riverside Hotel with numerous reviews applauding the spotless and tidy environment. The housekeeping team is highlighted for maintaining high standards, ensuring a comfortable stay for guests despite the establishment's somewhat dated appearance.
The staff's exceptional service is a consistent theme in reviews. Described as welcoming, helpful and enthusiastic, the staff contribute significantly to guests' positive experiences. Personalized attention and a warm demeanor from team members, including commendations for specific staff like Matthew, enhance guest satisfaction.
Free WiFi at the hotel is frequently mentioned as a reliable and valuable amenity. Guests appreciate the fast and stable connection available throughout the property, which supports both leisure and business needs.
While some beds are noted as needing replacement due to discomfort issues such as protruding springs or being too soft, the majority of guests find the bedding to be clean and comfortable, adding to the overall restful experience.
In summary, The Riverside Hotel stands out with its prime location, exceptional breakfast, high cleanliness standards, comfortable lodgings and friendly, attentive staff, making it an excellent choice for visitors looking to fully experience Monmouth and its surroundings.
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Located near the Monnow Bridge, the hotel is perfectly situated for exploring Monmouth’s charming town center, historic sites and various attractions. Guests consistently highlight the convenience of easy access to local shops, restaurants and scenic spots. The ample on-site parking further adds to the convenience, enhancing the overall accessibility for both sightseeing and attending events.
Breakfast at The Riverside Hotel is frequently complimented for its quality and variety. Guests rave about the hot cooked English breakfast and appreciate the swift service. Vegan options and the attentive staff, who go out of their way to fetch freshly baked croissants, enhance the breakfast experience. Despite minor criticisms, such as occasional undercooked eggs or a lack of fruit and pastries, the general sentiment remains overwhelmingly positive.
Rooms at the hotel are praised for their cleanliness and comfort with decent-sized, cozy rooms and well-maintained ensuites. While some areas of decor appear dated and occasional noise and maintenance issues are noted, the overall value for money and practical amenities offer a satisfactory stay for guests.
Cleanliness is a prominent feature of the Riverside Hotel with numerous reviews applauding the spotless and tidy environment. The housekeeping team is highlighted for maintaining high standards, ensuring a comfortable stay for guests despite the establishment's somewhat dated appearance.
The staff's exceptional service is a consistent theme in reviews. Described as welcoming, helpful and enthusiastic, the staff contribute significantly to guests' positive experiences. Personalized attention and a warm demeanor from team members, including commendations for specific staff like Matthew, enhance guest satisfaction.
Free WiFi at the hotel is frequently mentioned as a reliable and valuable amenity. Guests appreciate the fast and stable connection available throughout the property, which supports both leisure and business needs.
While some beds are noted as needing replacement due to discomfort issues such as protruding springs or being too soft, the majority of guests find the bedding to be clean and comfortable, adding to the overall restful experience.
In summary, The Riverside Hotel stands out with its prime location, exceptional breakfast, high cleanliness standards, comfortable lodgings and friendly, attentive staff, making it an excellent choice for visitors looking to fully experience Monmouth and its surroundings.
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Guest Reviews
The Riverside Hotel boasts a highly praised location, consistently highlighted as one of its strongest attributes by guests. Situated near the Monnow Bridge, the hotel provides easy access to Monmouth's town center and its many attractions, including shops, restaurants and the historic Monnow Gate. Numerous reviewers emphasize the convenience of the hotel's position for exploring Monmouth and the surrounding areas.
Guests appreciate the easy walk from the hotel to the main street, making it an excellent base for both sightseeing and dining. The hotel's proximity to the Monnow Bridge is particularly noted with many guests finding it ideal for immersing themselves in the local history and scenery.
Ample on-site parking, another frequently mentioned benefit, adds to the hotel's convenience. Whether for attending events or just leisurely explorations, the hotel's central yet easily accessible location makes it perfect for various activities. The friendly and helpful staff further enhance the positive experience, contributing to an overall welcoming and comfortable stay.
Overall, The Riverside Hotel stands out for its strategic and convenient location, making it an excellent choice for visitors looking to fully experience Monmouth and its charming surroundings.
The Riverside Hotel consistently impresses guests with its breakfast offerings. The breakfast experience received glowing remarks, often described as excellent, great and delicious. Visitors frequently mentioned the ample and plentiful servings with a particular fondness for the hot cooked English breakfast. The wide selection and superior quality ensure that there is something for everyone, including vegan options, which were highlighted by a few reviewers.
Guests appreciated the breakfast value for money and the swift service with one noticing that it was ready in no time at all. The exceptional staff played a significant role in enhancing the breakfast experience, often going above and beyond, such as fetching fresh croissants for guests.
Despite a few minor criticisms, such as the occasional undercooked egg or the lack of fruit and pastries, the overall sentiment remained overwhelmingly positive. The consistently high praise for the breakfast, combined with the hotel's excellent location and friendly staff, make it a standout feature for many guests.
The Riverside Hotel offers a mix of room experiences, largely favoring cleanliness and comfort. Many guests appreciated the decent-sized rooms, comfortable beds and practical amenities. Ensuites, though sometimes cramped, are generally modern and functional with a range of toiletries provided. Cleanliness is a highlight with multiple reviews praising the consistently clean rooms and bathrooms.
However, the decor is described as tired and dated with some rooms needing a bit of refurbishment. Noise can be an issue, particularly in rooms near the kitchen or main road and the hotel can be too warm at times. Some guests noted maintenance issues and the need for a deeper clean in some cases.
Despite these drawbacks, the hotel is seen as good value for money, providing a cozy and comfortable stay for those with basic needs. Notable positives include the friendly staff, great location and satisfactory breakfast offerings. Overall, The Riverside Hotel is a solid choice for travelers seeking practicality over luxury.
Guest reviews of The Riverside Hotel highlight a largely positive experience with the beds, emphasizing comfort and cleanliness. Many patrons found the beds to be very comfortable, describing them as comfortable, very comfy and even to die for. Cleanliness is another point often mentioned with guests appreciating spotless bedding. Despite these positive comments, there are some remarks indicating that certain mattresses and beds are due for replacement due to issues such as springs protruding and beds being a bit soft or squeaky. There were also mentions of beds being narrow or noisy and some rooms having outdated furniture. Nonetheless, paired with lovely staff and excellent value for money, the overall sentiment leans towards a satisfactory stay when it comes to bedding.
The Riverside Hotel clearly places a high emphasis on cleanliness with numerous reviews praising its consistently clean environment. Guests frequently describe the rooms and bathrooms as very clean, spotless and comfortable, contributing to a pleasant stay. Many highlight the impressive cleaning standards with some calling the hotel scrupulously clean and appreciating the exceptional work of the housekeeping team.
While the establishment appears somewhat dated, it does not detract from the overall cleanliness, as many reviews emphasize the hotel being tidy and well-maintained. The friendly and helpful staff further enhance the experience, ensuring that guests feel welcomed and well-cared for.
However, there are occasional mentions of areas needing more detailed attention, like dusty corners or unclean cups in rooms and a few guests felt that certain areas appeared grubby. Overall, the cleanliness of The Riverside Hotel is overwhelmingly positive with guests consistently recognizing and valuing the high standards upheld at the property.
Travelers have consistently praised the staff at The Riverside Hotel for their exceptional service and friendliness. Reports highlight that the team is not only welcoming but goes above and beyond to ensure guests have a pleasant stay. Words such as helpful, accommodating and enthusiastic frequently emerge in reviews, suggesting a reliable and pleasant interaction with every member of the staff. Specific mentions of team members, including a notable mention for a staff member named Matthew, illustrate a personalized and attentive service.
Guests repeatedly mention the staff's readiness to assist with various requests, from providing local information to making breakfast a notable experience. Furthermore, the friendly and approachable demeanor of the staff creates a welcoming atmosphere that enhances the overall guest experience.
The positive feedback extends to the management, which is described as diligent in making stays enjoyable, further complemented by a well-received breakfast service. Consistent approval for the staff highlights that their warm interactions and attentive service are key factors in creating a memorable stay at The Riverside Hotel.
The Riverside Hotel offers guests free WiFi throughout their stay with several reviews highlighting its excellence. Visitors have noted that the Wi-Fi was not only very fast and stable but also accessible throughout the entire hotel. Many guests appreciated the good quality of the Wi-Fi, making it a convenient amenity for both leisure and business purposes. While a few reviews mentioned issues with WiFi availability in certain areas, the overall feedback is positive, emphasizing reliable and complimentary internet access as a key feature of the hotel.
Location Show Map
Location
Guests appreciate the easy walk from the hotel to the main street, making it an excellent base for both sightseeing and dining. The hotel's proximity to the Monnow Bridge is particularly noted with many guests finding it ideal for immersing themselves in the local history and scenery.
Ample on-site parking, another frequently mentioned benefit, adds to the hotel's convenience. Whether for attending events or just leisurely explorations, the hotel's central yet easily accessible location makes it perfect for various activities. The friendly and helpful staff further enhance the positive experience, contributing to an overall welcoming and comfortable stay.
Overall, The Riverside Hotel stands out for its strategic and convenient location, making it an excellent choice for visitors looking to fully experience Monmouth and its charming surroundings.
Breakfast
Guests appreciated the breakfast value for money and the swift service with one noticing that it was ready in no time at all. The exceptional staff played a significant role in enhancing the breakfast experience, often going above and beyond, such as fetching fresh croissants for guests.
Despite a few minor criticisms, such as the occasional undercooked egg or the lack of fruit and pastries, the overall sentiment remained overwhelmingly positive. The consistently high praise for the breakfast, combined with the hotel's excellent location and friendly staff, make it a standout feature for many guests.
Rooms
However, the decor is described as tired and dated with some rooms needing a bit of refurbishment. Noise can be an issue, particularly in rooms near the kitchen or main road and the hotel can be too warm at times. Some guests noted maintenance issues and the need for a deeper clean in some cases.
Despite these drawbacks, the hotel is seen as good value for money, providing a cozy and comfortable stay for those with basic needs. Notable positives include the friendly staff, great location and satisfactory breakfast offerings. Overall, The Riverside Hotel is a solid choice for travelers seeking practicality over luxury.
Beds
Cleanliness
While the establishment appears somewhat dated, it does not detract from the overall cleanliness, as many reviews emphasize the hotel being tidy and well-maintained. The friendly and helpful staff further enhance the experience, ensuring that guests feel welcomed and well-cared for.
However, there are occasional mentions of areas needing more detailed attention, like dusty corners or unclean cups in rooms and a few guests felt that certain areas appeared grubby. Overall, the cleanliness of The Riverside Hotel is overwhelmingly positive with guests consistently recognizing and valuing the high standards upheld at the property.
Staff
Guests repeatedly mention the staff's readiness to assist with various requests, from providing local information to making breakfast a notable experience. Furthermore, the friendly and approachable demeanor of the staff creates a welcoming atmosphere that enhances the overall guest experience.
The positive feedback extends to the management, which is described as diligent in making stays enjoyable, further complemented by a well-received breakfast service. Consistent approval for the staff highlights that their warm interactions and attentive service are key factors in creating a memorable stay at The Riverside Hotel.
Wi-Fi
No, The Riverside Hotel doesn't have any pool.
No, a spa isn't available at The Riverside Hotel.
No, The Riverside Hotel doesn't allow dogs.
No, parking facilities aren't available at The Riverside Hotel.
No, The Riverside Hotel doesn't have a gym.
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