Balneario de Mondariz
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Summary of reviewsThe Balneario de Mondariz is a tranquil retreat nestled in the serene and picturesque landscape of Galicia. Surrounded by natural beauty and historical architecture, it provides an ideal setting for relaxation and exploration. The hotel's excellent facilities, including a marvelous water palace and thermal pools, along with numerous hiking and cycling trails, add to the charm. Proximity to tourist attractions in Pontevedra and Vigo, combined with friendly staff and nearby amenities, enhance the overall experience.
Guests widely appreciate the breakfast at Balneario de Mondariz, highlighting its variety and quality. The breakfast buffet is noted for its completeness, including a wide range of options and consistently fresh offerings. The excellent service and the abundance of choices make it a standout element of the hotel stay, although occasional long waits during peak times and limited gluten-free options were mentioned as minor issues.
Dining at the hotel receives high praise, particularly for the quality and presentation of meals. The variety and deliciousness of the food, especially the buffet dinners, garner positive feedback. The Italian restaurant is also well-regarded despite some mentions of slow service. While the restaurant is considered expensive by some, the overall dining experience, enhanced by touches like live piano music, is viewed as a significant highlight.
The rooms at Balneario de Mondariz are generally appreciated for their cleanliness and spaciousness. Many guests enjoy the comfort and pleasant views from larger rooms. However, there are notable critiques regarding outdated furniture and maintenance issues, such as faulty air conditioning and hearing noises from neighboring rooms. Despite these concerns, the diligent housekeeping and overall cleanliness receive favorable comments.
Balneario de Mondariz excels in cleanliness across its facilities with rooms and public areas being maintained to a high standard. The dedicated and friendly cleaning staff further bolster this reputation. Nonetheless, certain areas, specifically the Water Palace, have received mixed reviews regarding cleanliness and maintenance, indicating a need for regular updates and repairs.
The hotel staff is celebrated for their exceptional friendliness and attentiveness. Numerous guests commend the professionalism and warmth displayed, particularly in the spa and restaurant areas. While there were occasional reports of cold or uninformative behavior from some reception staff, the overall guest interactions are overwhelmingly positive.
WiFi connectivity appears to be the weak link in an otherwise stellar experience with reports of slow, inconsistent service and difficulties in connecting. A stronger and more reliable internet service would greatly enhance the stay, especially for guests needing to stay connected for work.
The spa, particularly the Water Palace, is praised for its beautiful design and relaxing ambiance. While some facilities need maintenance and modernization, the spa's overall experience remains positive, attributed to the professional staff and quality treatments. Despite the occasional malfunctions and overcrowding, the spa continues to be a significant draw for its aesthetic appeal and wellness offerings.
While the gym is available, it is not a strong feature of the hotel experience with feedback suggesting it needs updated and additional equipment. It may also be non-operational on weekends, which could be a drawback for fitness enthusiasts.
The pool facilities have mixed reviews with the outdoor pool and Water Palace receiving high praise for their ambiance and views; however, issues such as overcrowding, maintenance problems and cold water temperatures are frequently mentioned. The outdoor pool stands out as a relaxing spot, but improvements are needed in managing crowd size and upkeep.
Parking at Balneario de Mondariz presents challenges with limited public street parking and costly private parking fees being common complaints. The main parking garage, while deemed very good, has described crowded conditions and limited spaces.
In summary, Balneario de Mondariz offers a delightful retreat with its scenic location, excellent breakfast and dining experiences and professional, friendly staff. While there are areas needing improvement such as room updates, better WiFi and spa maintenance, the general consensus is favorable, making it an attractive destination for those seeking relaxation and adventure.
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Guests widely appreciate the breakfast at Balneario de Mondariz, highlighting its variety and quality. The breakfast buffet is noted for its completeness, including a wide range of options and consistently fresh offerings. The excellent service and the abundance of choices make it a standout element of the hotel stay, although occasional long waits during peak times and limited gluten-free options were mentioned as minor issues.
Dining at the hotel receives high praise, particularly for the quality and presentation of meals. The variety and deliciousness of the food, especially the buffet dinners, garner positive feedback. The Italian restaurant is also well-regarded despite some mentions of slow service. While the restaurant is considered expensive by some, the overall dining experience, enhanced by touches like live piano music, is viewed as a significant highlight.
The rooms at Balneario de Mondariz are generally appreciated for their cleanliness and spaciousness. Many guests enjoy the comfort and pleasant views from larger rooms. However, there are notable critiques regarding outdated furniture and maintenance issues, such as faulty air conditioning and hearing noises from neighboring rooms. Despite these concerns, the diligent housekeeping and overall cleanliness receive favorable comments.
Balneario de Mondariz excels in cleanliness across its facilities with rooms and public areas being maintained to a high standard. The dedicated and friendly cleaning staff further bolster this reputation. Nonetheless, certain areas, specifically the Water Palace, have received mixed reviews regarding cleanliness and maintenance, indicating a need for regular updates and repairs.
The hotel staff is celebrated for their exceptional friendliness and attentiveness. Numerous guests commend the professionalism and warmth displayed, particularly in the spa and restaurant areas. While there were occasional reports of cold or uninformative behavior from some reception staff, the overall guest interactions are overwhelmingly positive.
WiFi connectivity appears to be the weak link in an otherwise stellar experience with reports of slow, inconsistent service and difficulties in connecting. A stronger and more reliable internet service would greatly enhance the stay, especially for guests needing to stay connected for work.
The spa, particularly the Water Palace, is praised for its beautiful design and relaxing ambiance. While some facilities need maintenance and modernization, the spa's overall experience remains positive, attributed to the professional staff and quality treatments. Despite the occasional malfunctions and overcrowding, the spa continues to be a significant draw for its aesthetic appeal and wellness offerings.
While the gym is available, it is not a strong feature of the hotel experience with feedback suggesting it needs updated and additional equipment. It may also be non-operational on weekends, which could be a drawback for fitness enthusiasts.
The pool facilities have mixed reviews with the outdoor pool and Water Palace receiving high praise for their ambiance and views; however, issues such as overcrowding, maintenance problems and cold water temperatures are frequently mentioned. The outdoor pool stands out as a relaxing spot, but improvements are needed in managing crowd size and upkeep.
Parking at Balneario de Mondariz presents challenges with limited public street parking and costly private parking fees being common complaints. The main parking garage, while deemed very good, has described crowded conditions and limited spaces.
In summary, Balneario de Mondariz offers a delightful retreat with its scenic location, excellent breakfast and dining experiences and professional, friendly staff. While there are areas needing improvement such as room updates, better WiFi and spa maintenance, the general consensus is favorable, making it an attractive destination for those seeking relaxation and adventure.
Hotel near Golf Courses
This hotel is integrated with the Golf Balneario de Mondariz, an 18-hole course designed by Álvaro Arana. The hotel also offers a spa with mineral-medicinal waters and a thermal complex, providing a comprehensive experience for golf players and wellness seekers.
Hotel with Spa
This hotel is a renowned balneario, specializing in traditional thermal baths and therapeutic water treatments. It offers a comprehensive spa experience focused on wellness and relaxation.
Family Friendly Hotel
This hotel offers a thermal spa, which can be a relaxing experience for parents, and potentially activities or areas designed for children. Its reputation as a wellness destination could make it a good choice for families looking for a mix of relaxation and recreation.
Romantic Hotel
This hotel offers extensive spa facilities, perfect for a relaxing and romantic getaway. The spa treatments and serene environment enhance the experience for couples.
Hotel with Swimming Pool
This hotel offers excellent pool facilities in a spa setting. The combination of thermal waters and swimming pools provides a therapeutic and relaxing experience for guests.
Outdoor Pool
Hotel with Gym
As a 'Balneario' (spa), this hotel likely offers wellness and fitness facilities. Spa hotels often include gyms for a complete health experience.
Hotel with Outdoor Pool
Renowned for its thermal waters and the impressive 'Palacio de Agua' indoor facility, Balneario de Mondariz also offers a significant outdoor pool. Set in a tranquil countryside environment, the outdoor pool complements the extensive water and spa amenities available.
Business Hotel
Hotel with Parking
4-Star Hotel
Guest Reviews
Nestled in an exceptional and tranquil location, the 'Balneario de Mondariz' is surrounded by the stunning natural beauty of the Galician landscape. The hotel's setting is ideal for exploring the picturesque surroundings of Pontevedra and even venturing into Portugal. With abundant opportunities for hiking and cycling, guests can enjoy numerous marked trails along the serene Tea River and through lush vegetation.
The environment offers a peaceful atmosphere, perfect for long walks, relaxation and disconnecting from the hustle and bustle of daily life. The area's historical architecture and beautiful buildings add an extra charm, reminiscent of scenes from a Proust novel. Visitors often mention the hotel's proximity to many tourist points of interest, including the cultural gems of Pontevedra and Vigo.
The 'Balneario de Mondariz' itself is praised for its excellent facilities, including a marvelous water palace and wonderful thermal pools. The tranquility and the romantic ambiance of the hotel, combined with its beautiful town setting, makes it an ideal getaway. Guests particularly appreciate the friendly staff and the convenience of nearby services such as cafes and shops.
Overall, the hotel's location, nestled amidst spectacular landscapes and offering a variety of outdoor activities, provides a perfect retreat for those seeking both relaxation and adventure.
Balneario de Mondariz offers a breakfast experience that has garnered positive feedback for its variety, abundance and quality. Guests have commonly highlighted the breakfast buffet as being very complete with a wide range of options including various types of milk and plentiful fruit. Many noted that the breakfast is good and well worth the price with consistent replenishment ensuring that offerings remain fresh and ample throughout the dining period.
The breakfast service is praised for its variety and for being very well-equipped with several reviews mentioning it as a standout element of their stay. The consistency of high-quality and diverse food seems to place it among the best hotel breakfast experiences for some visitors. However, a few guests pointed out an area for improvement, such as the lack of fresh or natural orange juice and limited gluten-free options.
While the quality and assortment of the buffet are well-regarded, some guests experienced long waits and crowded conditions during peak times, which impacted their overall breakfast experience. Despite minor critiques, the general consensus is that the breakfast at Balneario de Mondariz is exceptional, marked by great taste, a wide selection and well-managed service.
Balneario de Mondariz offers an impressive dining experience that has garnered positive feedback from its guests. The restaurant service with its first-class meals and impeccable presentation, is frequently highlighted. Breakfasts and dinners are noted for their quality, variety and completeness with many guests appreciating the delicious and well-made food. The buffet, in particular, is highly recommended, offering a broad range of options that cater to diverse tastes. The Italian restaurant also stands out, receiving praise for its scrumptious meals despite occasional slow service.
Guests consistently commend the buffet dinners as being very good with lots of variety and good quality appetizers. The breakfast buffet mirrors this standard, contributing to a satisfying stay at the hotel. Specific menu items, such as the Portuguese-style cod and luxury dinner options, have also earned accolades. The presence of a pianist on select nights adds a touch of elegance to the dining experience.
Nevertheless, some reviews point out that the restaurant can be expensive with separate charges for beverages. A few guests mentioned that the variety of the buffet could be better and that the service at times can be disorganized and slow. Despite these minor drawbacks, the overall impression is that the food quality at Balneario de Mondariz is excellent, making the dining experiences at the hotel worth the visit.
Balneario de Mondariz offers rooms that vary widely in terms of comfort and quality. Many guests appreciated the cleanliness, spaciousness and comfort of the rooms, noting that larger rooms and those with garden views were particularly pleasant. The beds, when comfortable, provided a good night's sleep and the attendants were diligent about changing sheets and maintaining cleanliness. Some guests found the room's simplicity and minimalism adequate for their stay, especially praising the well-attended and very clean rooms.
However, there are several points of concern that guests frequently mentioned. Many rooms are described as outdated and in need of renovation with furniture and fixtures showing signs of wear and tear—such as chipped paint, damaged walls and old-fashioned bathrooms. The air conditioning and heating systems often failed to regulate temperatures properly, leading to either cold or hot conditions, which detracted from the overall comfort. Some guests found the beds and pillows to be uncomfortable, citing issues like spring mattresses and thin pillows.
Noise was another common issue with several guests reporting that they could hear sounds from neighboring rooms or the corridor. Additionally, amenities like air conditioning, hairdryers and safes either didn't work properly or were outdated.
Despite these drawbacks, the hotel's large and clean rooms, good service and comfortable beds were appreciated by many. Overall, while the rooms are functional and spacious, they require significant updates to meet modern standards and ensure a thoroughly comfortable stay for all guests.
'Balneario de Mondariz' receives mixed reviews on their beds from guests. On the positive side, many appreciate the comfort of the beds with remarks on the spaciousness and softness. King-size beds, in particular, are noted as being extremely big and comfortable and some guests found the beds offered to children to be satisfactory.
However, a significant number of reviews highlight discomfort due to hard mattresses and thin or very hard pillows. Several guests found the blankets insufficiently warm and the mattresses outdated with references to old spring mattresses and uncomfortable sleeping conditions. There are also complaints about thin, low pillows and the lack of extra bedding.
In summary, while some guests found the beds to be quite comfortable and roomy, others experienced significant discomfort, primarily due to hard mattresses and poor-quality pillows.
Balneario de Mondariz garners praise for its exceptional cleanliness across various aspects of the hotel. Guests frequently highlight the immaculate state of their rooms and bathrooms, describing them as very clean, cozy and well-maintained. The cleaning staff receives favorable comments for their friendliness and attentiveness. The overall cleanliness of the facilities is commendable with special mentions of the clean and spacious rooms, as well as well-kept public areas.
However, there are recurring mentions of outdated furniture and décor in the rooms, indicating a need for refurbishment. Some guests point out specific maintenance issues such as mould, dampness and other signs of wear and tear, particularly in the bathrooms. Despite these drawbacks, the general consensus emphasizes the high level of cleanliness maintained throughout the hotel.
The Water Palace, while praised for its design, has mixed reviews regarding cleanliness and maintenance. Some guests note it as exceptionally dirty and neglected, contrasting with those who enjoyed the facilities and found them clean. Additionally, issues such as dust, bugs and poor maintenance in certain areas are mentioned.
In summary, Balneario de Mondariz excels in keeping its rooms and common areas clean, supported by a friendly and diligent staff. Nonetheless, there is an evident need for updates and repairs to enhance the overall guest experience.
Balneario de Mondariz consistently receives praise for its exceptionally friendly and attentive staff. Guests frequently highlight the warmth and professionalism displayed across various departments, including the spa, reception, cleaning and restaurant teams. Many travelers appreciate the level of care they receive, often mentioning specific employees who go above and beyond to ensure a pleasant stay.
The spa team, in particular, receives high marks for their expertise and kindness, contributing significantly to the overall wellness experience. The breakfast staff is noted for their efficiency, ensuring that guests start their days with excellent service. This level of dedication extends to the cleaning crew, who are often mentioned for their friendly demeanors and meticulous attention to cleanliness.
However, some reviews indicate occasional shortcomings in the reception area, where a few staff members are described as cold or uninformative. There are mentions of understaffing leading to slow service, particularly in the dining areas during peak times. Despite these issues, the majority of guests find their interactions with the staff to be overwhelmingly positive, often citing them as a highlight of their stay.
In summary, while there are areas for improvement, the warmth, attentiveness and professionalism of the staff at Balneario de Mondariz significantly enhance the guest experience, making it a cherished destination for many travelers.
Guests' experiences with the WiFi at 'Balneario de Mondariz' have been varied with several noting significant room for improvement. Many found the WiFi signal to be slow and inconsistent with some mentioning difficulties in connecting and needing to ask for assistance multiple times. Others pointed out that the WiFi did not work correctly or was altogether absent in certain rooms. A few guests highlighted that the WiFi worked well in some areas, but overall, it appears that stronger and more reliable internet service is required, especially for those needing to stay connected for business purposes. While some positive comments noted constant Wi-Fi, the majority of reviews indicated that the current service leaves much to be desired, affecting the overall experience.
Balneario de Mondariz's spa, particularly its star attraction, the Water Palace, garners mixed reviews but leans towards the positive when it comes to architectural beauty and the overall experience. Guests frequently praise the beautiful and majestic design of the Water Palace, describing it as an amazing and incredible spot with numerous pools and a variety of circuits. Many find the spa area to be relaxing and enjoyable with good facilities and a professional array of treatments.
However, the spa isn't without its issues. A number of visitors have noted that some facilities are out of service and the overall infrastructure needs maintenance and modernization. Some parts of the spa appear neglected or outdated with mentions of broken jets, cold water temperatures and overcrowded conditions, which detract from the experience. The thermal circuit receives positive feedback, though some reported malfunctions and inconsistencies in water temperature.
Despite the complaints, the spa remains a beloved feature for many, highlighted for its relaxing ambiance and the quality of spa services. It appears well-organized by friendly staff, offering a spectrum of enjoyable treatments. The setting, especially the Water Palace, stands out for its aesthetic appeal, making it a worthwhile visit despite the need for renovations and better upkeep. The spa's charm and professional service ensur it remains a significant draw for those seeking tranquility and relaxation.
Balneario de Mondariz offers a good overall experience with positive highlights on its spa and dining options. While the gym is available, feedback suggests it could benefit from updated and additional equipment. It is noteworthy that the gym may not be operational on weekends, which could be an important consideration for fitness enthusiasts. Although details are sparse, guests generally appreciate the romantic ambiance of the hotel, making it a favorable choice for couples seeking a getaway.
The pool facilities at Balneario de Mondariz evoke mixed emotions from guests with standout highlights being the outdoor swimming pool and the Water Palace, both frequently described as spectacular and amazing. The outdoor pool in particular received high praise for its size, views and relaxing atmosphere with some guests calling it fantastic and very nice. The spa area, including the heated pool, was also appreciated, contributing to an overall very good spa experience.
However, there are notable criticisms. Guests repeatedly mentioned the pools being overcrowded and filled with children, creating a public pool-like atmosphere. Maintenance issues were a recurring theme with comments on pools needing cleaning, cracks in the infrastructure and cold water temperatures. The lack of variety in the pool areas, insufficient lounge chairs and absence of a lifeguard further detracted from the experience for some visitors.
In conclusion, while the outdoor pool and Water Palace receive glowing reviews for their ambiance and aesthetics, there are clear areas for improvement, particularly in maintenance and managing the crowd.
Balneario de Mondariz offers guests a range of parking options, but several challenges are noted in guest reviews. While private parking is available, it comes with a daily fee, which some find expensive. The hotel charges between €12 to €17 per day for parking, which many feel is excessive. Public street parking is limited and finding a spot can be quite difficult, especially during peak times. The main parking garage is described as very good, although there are mentions of crowded and limited parking spaces.
Guests have experienced issues with parking access and volume with some having to leave their cars in paid parking due to the lack of free options. Despite these challenges, it’s worth noting that there were instances where guests managed to find free parking nearby. However, overall, advance preparation seems necessary due to the competitive parking situation at Balneario de Mondariz.
Balneario de Mondariz stands out as a suitable destination for families, particularly those traveling with children. Many reviews highlight its family-friendly atmosphere with children enjoying a variety of activities tailored for them. The resort offers indoor games for both adults and children and features a dedicated kids' area, ensuring activities for family enjoyment.
The property is noted for its relaxed environment where families can unwind and spend quality time together. The presence of monitoring activities for kids almost all day provides a reassuring aspect for parents. There’s also a game room specifically designed for children's entertainment, making it a favorable option for family vacations.
On the positive side, the resort boasts friendly staff and a comfortable room setup. However, some find the room space limited when accommodating four people. While the resort strives to cater to families, certain areas, especially the Water Palace, tend to become noisy and crowded due to the high number of children, leading to a mixed experience for some guests.
Nevertheless with its numerous activities and family-oriented approach, Balneario de Mondariz can offer a great setting for a relaxing family getaway.
Balneario de Mondariz offers guests the appealing opportunity to play golf daily with a well-maintained golf course located nearby. Guests frequently highlight the excellence of the course and appreciate the leisure options available. The presence of a golf course adds significantly to the recreational offerings, making the location ideal for golf enthusiasts. The Celtic circuit is also mentioned as another great leisure activity, contributing to the overall positive experience at the hotel.
Balneario de Mondariz, a hotel once hailed as a 4-star destination, now elicits mixed reviews concerning its facilities and services. Guests have noted that while the hotel aligns with certain four-star expectations, various aspects fall short. Visitors have remarked that the rooms and general areas are in dire need of renovation with peeling paint, damaged walls and nonfunctional amenities becoming prevalent issues. Some even mention holes in bathroom ceilings and an unpleasant damp smell.
Moreover, the air conditioning system seems unreliable and heating is often insufficient, leaving guests uncomfortable. The services, especially in the restaurant, tend to be slow and breakfast offerings are considered subpar for a hotel of its purported standing. The spa services also do not measure up to the luxury and quality expected from a four-star resort.
The price point of the hotel does not seem to reflect the current state of its facilities, leading to dissatisfaction regarding the value for money. Despite the hotel's historical reputation, it appears that it has not maintained the standards typically associated with a four-star establishment. Safety concerns, especially for children, have also been highlighted, making it clear that overall modernization is necessary to meet guest expectations effectively.
Balneario de Mondariz emerges as a recommended destination for business travelers, offering commendable service and facilities tailored for their needs. The breakfast is notably varied and abundant, catering well to the demands of a busy schedule. While there are business meeting rooms available, some of the conference rooms and business facilities could benefit from renovation. Overall, it proves to be a suitable venue for business trips and meetings, although there may be other locations better suited for specific work meetings.
The outdoor pool at Balneario de Mondariz receives high praise from guests. They find it beautiful, spacious and phenomenal, providing an excellent addition to the hotel's amenities. Alongside the pool, there is a pleasant sunbathing area that enhances the overall experience. The outdoor hot spring, offering spectacular views of the stars, is particularly noteworthy. Although one review mentioned that part of the outdoor Celtic circuit was broken, the consensus highlights the outdoor pool as a fantastic feature, accommodating both relaxation and family time with its children's area. Overall, the outdoor pool, along with the rest of the outdoor spa facilities, consistently leaves a positive impression on visitors.
Balneario de Mondariz offers a luxurious experience with an impressive building that evokes a sense of stepping back in time. The hotel boasts luxurious amenities in its rooms and a spa area that is described as pretty luxurious, offering guests a great feeling of opulence. Amid the luxurious setting, guests can enjoy a luxury dinner that adds to the overall sense of indulgence. Despite the luxury ambiance, some guests note areas for improvement, mentioning that the facilities and furniture could use a renovation to match the star ratings of the property.
While the overall luxury is undeniable, a few guests felt that the price-quality ratio could be better adjusted. Nonetheless, for many, staying at Balneario de Mondariz provided a dream-like experience with its luxury facilities, making it an affordable luxury and a true pleasure to be there. Some believe that the hotel, although a bit abandoned, still holds modern luxury that catered to all their needs and anticipate a bright future for the property under potential new management with a modern business vision.
Balneario de Mondariz is a prime location for couples seeking a romantic retreat. Its peaceful and idyllic surroundings create a setting that is perfect for relaxation and romance. Visitors often find the ambiance to be both quiet and magical, ideal for disconnecting from the hustle and bustle of daily life. The accommodations lend themselves well to romantic getaways, providing a pleasant atmosphere for couples and families alike. Key experiences enhancing the romantic vibe include sessions in the piano bar and romantic dinners, making it a top-rated destination for those looking to spend quality time with their partners. Although there have been occasional maintenance issues with the facilities, the overall feedback indicates that the experience is very highly recommended for anyone seeking a romantic escape.
Location Show Map
Location
The environment offers a peaceful atmosphere, perfect for long walks, relaxation and disconnecting from the hustle and bustle of daily life. The area's historical architecture and beautiful buildings add an extra charm, reminiscent of scenes from a Proust novel. Visitors often mention the hotel's proximity to many tourist points of interest, including the cultural gems of Pontevedra and Vigo.
The 'Balneario de Mondariz' itself is praised for its excellent facilities, including a marvelous water palace and wonderful thermal pools. The tranquility and the romantic ambiance of the hotel, combined with its beautiful town setting, makes it an ideal getaway. Guests particularly appreciate the friendly staff and the convenience of nearby services such as cafes and shops.
Overall, the hotel's location, nestled amidst spectacular landscapes and offering a variety of outdoor activities, provides a perfect retreat for those seeking both relaxation and adventure.
Breakfast
The breakfast service is praised for its variety and for being very well-equipped with several reviews mentioning it as a standout element of their stay. The consistency of high-quality and diverse food seems to place it among the best hotel breakfast experiences for some visitors. However, a few guests pointed out an area for improvement, such as the lack of fresh or natural orange juice and limited gluten-free options.
While the quality and assortment of the buffet are well-regarded, some guests experienced long waits and crowded conditions during peak times, which impacted their overall breakfast experience. Despite minor critiques, the general consensus is that the breakfast at Balneario de Mondariz is exceptional, marked by great taste, a wide selection and well-managed service.
Dinner
Guests consistently commend the buffet dinners as being very good with lots of variety and good quality appetizers. The breakfast buffet mirrors this standard, contributing to a satisfying stay at the hotel. Specific menu items, such as the Portuguese-style cod and luxury dinner options, have also earned accolades. The presence of a pianist on select nights adds a touch of elegance to the dining experience.
Nevertheless, some reviews point out that the restaurant can be expensive with separate charges for beverages. A few guests mentioned that the variety of the buffet could be better and that the service at times can be disorganized and slow. Despite these minor drawbacks, the overall impression is that the food quality at Balneario de Mondariz is excellent, making the dining experiences at the hotel worth the visit.
Rooms
However, there are several points of concern that guests frequently mentioned. Many rooms are described as outdated and in need of renovation with furniture and fixtures showing signs of wear and tear—such as chipped paint, damaged walls and old-fashioned bathrooms. The air conditioning and heating systems often failed to regulate temperatures properly, leading to either cold or hot conditions, which detracted from the overall comfort. Some guests found the beds and pillows to be uncomfortable, citing issues like spring mattresses and thin pillows.
Noise was another common issue with several guests reporting that they could hear sounds from neighboring rooms or the corridor. Additionally, amenities like air conditioning, hairdryers and safes either didn't work properly or were outdated.
Despite these drawbacks, the hotel's large and clean rooms, good service and comfortable beds were appreciated by many. Overall, while the rooms are functional and spacious, they require significant updates to meet modern standards and ensure a thoroughly comfortable stay for all guests.
Beds
However, a significant number of reviews highlight discomfort due to hard mattresses and thin or very hard pillows. Several guests found the blankets insufficiently warm and the mattresses outdated with references to old spring mattresses and uncomfortable sleeping conditions. There are also complaints about thin, low pillows and the lack of extra bedding.
In summary, while some guests found the beds to be quite comfortable and roomy, others experienced significant discomfort, primarily due to hard mattresses and poor-quality pillows.
Cleanliness
However, there are recurring mentions of outdated furniture and décor in the rooms, indicating a need for refurbishment. Some guests point out specific maintenance issues such as mould, dampness and other signs of wear and tear, particularly in the bathrooms. Despite these drawbacks, the general consensus emphasizes the high level of cleanliness maintained throughout the hotel.
The Water Palace, while praised for its design, has mixed reviews regarding cleanliness and maintenance. Some guests note it as exceptionally dirty and neglected, contrasting with those who enjoyed the facilities and found them clean. Additionally, issues such as dust, bugs and poor maintenance in certain areas are mentioned.
In summary, Balneario de Mondariz excels in keeping its rooms and common areas clean, supported by a friendly and diligent staff. Nonetheless, there is an evident need for updates and repairs to enhance the overall guest experience.
Staff
The spa team, in particular, receives high marks for their expertise and kindness, contributing significantly to the overall wellness experience. The breakfast staff is noted for their efficiency, ensuring that guests start their days with excellent service. This level of dedication extends to the cleaning crew, who are often mentioned for their friendly demeanors and meticulous attention to cleanliness.
However, some reviews indicate occasional shortcomings in the reception area, where a few staff members are described as cold or uninformative. There are mentions of understaffing leading to slow service, particularly in the dining areas during peak times. Despite these issues, the majority of guests find their interactions with the staff to be overwhelmingly positive, often citing them as a highlight of their stay.
In summary, while there are areas for improvement, the warmth, attentiveness and professionalism of the staff at Balneario de Mondariz significantly enhance the guest experience, making it a cherished destination for many travelers.
Wi-Fi
Spa
However, the spa isn't without its issues. A number of visitors have noted that some facilities are out of service and the overall infrastructure needs maintenance and modernization. Some parts of the spa appear neglected or outdated with mentions of broken jets, cold water temperatures and overcrowded conditions, which detract from the experience. The thermal circuit receives positive feedback, though some reported malfunctions and inconsistencies in water temperature.
Despite the complaints, the spa remains a beloved feature for many, highlighted for its relaxing ambiance and the quality of spa services. It appears well-organized by friendly staff, offering a spectrum of enjoyable treatments. The setting, especially the Water Palace, stands out for its aesthetic appeal, making it a worthwhile visit despite the need for renovations and better upkeep. The spa's charm and professional service ensur it remains a significant draw for those seeking tranquility and relaxation.
Gym
Pool
However, there are notable criticisms. Guests repeatedly mentioned the pools being overcrowded and filled with children, creating a public pool-like atmosphere. Maintenance issues were a recurring theme with comments on pools needing cleaning, cracks in the infrastructure and cold water temperatures. The lack of variety in the pool areas, insufficient lounge chairs and absence of a lifeguard further detracted from the experience for some visitors.
In conclusion, while the outdoor pool and Water Palace receive glowing reviews for their ambiance and aesthetics, there are clear areas for improvement, particularly in maintenance and managing the crowd.
Parking
Guests have experienced issues with parking access and volume with some having to leave their cars in paid parking due to the lack of free options. Despite these challenges, it’s worth noting that there were instances where guests managed to find free parking nearby. However, overall, advance preparation seems necessary due to the competitive parking situation at Balneario de Mondariz.
Family
The property is noted for its relaxed environment where families can unwind and spend quality time together. The presence of monitoring activities for kids almost all day provides a reassuring aspect for parents. There’s also a game room specifically designed for children's entertainment, making it a favorable option for family vacations.
On the positive side, the resort boasts friendly staff and a comfortable room setup. However, some find the room space limited when accommodating four people. While the resort strives to cater to families, certain areas, especially the Water Palace, tend to become noisy and crowded due to the high number of children, leading to a mixed experience for some guests.
Nevertheless with its numerous activities and family-oriented approach, Balneario de Mondariz can offer a great setting for a relaxing family getaway.
Golf
4 Star
Moreover, the air conditioning system seems unreliable and heating is often insufficient, leaving guests uncomfortable. The services, especially in the restaurant, tend to be slow and breakfast offerings are considered subpar for a hotel of its purported standing. The spa services also do not measure up to the luxury and quality expected from a four-star resort.
The price point of the hotel does not seem to reflect the current state of its facilities, leading to dissatisfaction regarding the value for money. Despite the hotel's historical reputation, it appears that it has not maintained the standards typically associated with a four-star establishment. Safety concerns, especially for children, have also been highlighted, making it clear that overall modernization is necessary to meet guest expectations effectively.
Business
Outdoor Pool
Luxury
While the overall luxury is undeniable, a few guests felt that the price-quality ratio could be better adjusted. Nonetheless, for many, staying at Balneario de Mondariz provided a dream-like experience with its luxury facilities, making it an affordable luxury and a true pleasure to be there. Some believe that the hotel, although a bit abandoned, still holds modern luxury that catered to all their needs and anticipate a bright future for the property under potential new management with a modern business vision.
Romantic
Yes, Balneario de Mondariz has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Balneario de Mondariz.
No, Balneario de Mondariz doesn't allow dogs.
Yes, parking facilities are available at Balneario de Mondariz.
Yes, Balneario de Mondariz has a gym.
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